Provogue India Complaints & Reviews

I have ordered for a Man's watches having order No.[protected] and AWB No. MUMPVGP857331 since dated 28th July 2016. The status shows in Transit since 30th July 2016 and today its already 5th September 2016 but its been more than a month and I am yet to receive my order. The contact number [protected] given on PROVOGUE website does not get connected and on raising a complaint via portal, we just receive an email with no reference number, status, etc.

Dear Sir,

I had place Order No.[protected] of Gym Bag SKU 104339-GY-412-F on 08th Auguest, 2016 from an offer from Axis Bank with their discount code in which they mentioned I have to only pay shipping & handling charges of Rs. 299/- for the product of Rs. 1499/-. I got email confirmation from Provogue mentioning the details of order and order will be delivered in next 28 days but the product is not received yet. When i track the order on Provogue website its shows Status: Complete and expected delivery date as 22th August, 2016 but today it is already 01st September, 2016. AWB details if not mentioned on order tracing details. Please look into the matter urgently and advice the delivery date. Regards Amit Ashar

I got a promotional offer on my hdfc bank account for you are eligible for gift of provogue leather wallet-stitched and i had to only pay for shipping charges of the product rs 299. So, i had ordered for a product and paid the shipping charges amount as 299.0 inr through my debit card. After successful payment, i got an acknowledgement for order id[protected] sku 104267-bk-022-f and delivering date was not mentioned there. They i had ordered it on 17th august 2016 and today is 31th august 2016. Today i had checked the status of the product and i found it "completed" however i did not received my product yet, and when i clicked on the bottom link to check the courier service information then it show there is no update for courier still today.

So, finally i'm going to drop you an email regarding this online fraud. Please look into this matter and help me to come out from this situation. If they are not ready to deliver the product then i need my money back and i also would like to file a complaint against my hdfcbank as well for allowing such fake offers under their roof. I'm also going to attach some snapshots for more detailed information. Please check it.

Thanks regard
Om prakash ojha

I had placed an order on provogue vide order No #[protected] for Gym Bag (Grey, Orange) SKU # 104339-GY-412-F on July 23, 2016. Today is Aug 31, 2016 and I have still not received the bag nor any information about whether it has been shipped or status of the same. I have raised numerous complaints on their website and called their customer care No but the customer care No looks to be a sham because anytime you call it says that customer service executives are busy and then the phone goes silent. You can hold on the phone for an hour but no one comes on the line. The Bag is worth Rs 1499/-

Dear sir,
i had purchased a bag canvas hobo bag from provogue.Com dated 28th july 2016.
Order number #[protected].
(sku 104336-bl-181-f)
QTY - 1

i want my money back with interest. As there is no response from company.

Plese help me and solve the problem as soon as possible. As I am a small person with salaried income.

Regards,
uttam golechha
[protected]

Dear team,

I ordered a product online from "http://www.provogue.com/hdfc-offers" and "http://www.provogue.com/onepagecheckout", which is a "men watch" and i payed rs.299 for this product but i didn't get any message regarding order. I don't have any order reference number but have a number from my transaction details that is "[protected]". So please rectify my problem or provide any number so that i can track my order.

Narration - [protected]-citrusprovogue
Email id - [protected]@gmail.com

Regards,
Pravin kondvilkar

The watch supplied by you is not giving correct time.

Either you should allow me to get the cell change from the market, else.

My mobile no. Is [protected], kindly contact either on the mobile or through the email mentioned above, and advise.

Kindly provide your contact telephone numbers/mobile numbers.

Thanks, regards
Balveer singh bhatnagar

This is regarding a polyster duffle bag that i ordered from provogue, through an offer posted by hdfc bank ltd. Under the offer code hdfcbp16. I got a confirmation on my order #[protected] on 21st of july. But today after almost one month i got message saying that my order has been dispatched which is "a watch", instead of polyster duffle bag. I tried contacting the customer services at provogue through both contact number mentioned in the website and e-mail. But i didn't get any response regarding this matter.

Order Nos:[protected] and[protected] its been more then a month now watches have not come yet. money also got debited that time only from my icici account. I tried calling up the customer care number but no proper response no agent picked up the call. its just going on recorded message. Please help and resolve as soon as possible. i placed the order on 15th of july 2016. till now no watch came.

I ordered a hobo bag in 3rd august under the offer of axis bank, rs 299/- has been deducted from account;ny order number is[protected]. But so far update regarding my order has been done on site they are still showing processing, i have number of times on customer care number but no one is respondingon that, please complete my order as soon as possible. Thank you

My order number #[protected] is not yet received by the provogue company. I tried to call on customer care number :[protected] & mail to [protected]@provogue.com but no one is responding
This is regarding the gym bag which i have order online from provogue and no one is responding. Please help me in this regard.
Address for provogue:-
Registered office :
105/106, provogue house, 1st floor,
Off new link rd,
Andheri (W), mumbai-400 053, india
Contact number :[protected] between 10.00 am to 6.30 pm (Monday to friday)
Email:- [protected]@provogue.com


Ny phone no is [protected]

I have ordered a watch on 4th of July (Order #[protected] and still i haven't received my ordered item. This is with respect to online banking offer from ICICI Bank. My account has been deducted with the charges. Once i have paid the amount i can see there are many complaints raised online about the duplicate and defective products sent to the customers. My fate i have been a victim of not even getting the order delivered. I have attached the copy of the order & status of the order online. Gojavas customer care at-least responds that its an internal issue and i should contact Provouge India. Provouge India Team is not even ready to answer the calls or reply to emails on the grievances after many repetitive attempts. People are already frustrated on these events, hope u will learn a lesson. Shame on Provouge India. To my fellow Indians please, don't buy the products from this site.

My order no[protected]
Not received till now but showing order complete while tracking

I have booked a sunglasses through Provogue advertisement on HDFC website using promo code of HDFCFD16 on 30/07/2016 for Rs. 299/- vide provogue order no.[protected].

After one 1 ( ON 01/08/2016) I got a massage that, my order has been consignment through Gojavas vide docket no. MUMPVGP863112 and it will be delivered in next two days (on 03/08/2016).

But now it is 13th Aug 2016, and i do not received my order yet.

Please check and advise me about status of my order.

My order number #[protected] is not yet received by the Provogue company. I tried to call on customer care number :[protected] & mail to [protected]@provogue.com but no one is responding
This is regarding the Gym Bag which I have order online from Provogue and no one is responding. Please help me in this regard.
Address for Provogue:-
Registered office :
105/106, Provogue House, 1st Floor,
Off New Link Rd,
Andheri (W), Mumbai-400 053, India
Contact number :[protected] between 10.00 AM to 6.30 PM (Monday to Friday)
Email:- [protected]@provogue.com
****************************


Thanks
Om Prakash singh
Mob:[protected]

Sir
I nagaraju purchased smart round dial watch order id[protected] watch is bad quality invoice date28.7.2016 i give complint second time you send same type of watch that also bad condition order id[protected]r not in working condition receieved dt 11.8.2016 why u sending bad condition of watch so plz send good condition of watch oterwise i request refund amount immediately

Thanking you
Nagaraju

I have purchased one provogue watch on 16th july 2016 thorugh icici bank under special privilege. I have not received any communication regarding my order. I tried to check the status of my order and it is showing complete. Estimated delivery date is 1st august whenever i have tried to track it its showing wrong awb no. Please return my amount or send me the watch as soon as possible.

My order#[protected] shows as complete with AWB# MUMPVGP866059 since 3rd August, but I haven't received the product till now. I checked with Gojavas and they say this is an invalid AWB number.

I had recently ordered provogue watch online as there was offer valid only for icici bank credit card customers on provogue watches for rs 299/399. On 25th july i ordered for the provogue watch on http://www.provogue.com/icicicreditcard website and made payment with my icici credit card of rs 299. But till now i have not received any order confirmation message or mail. I cant even track my order because i dont have the track order no.

Dear sir, i ordered provogue watch with order no[protected]. But i got my parcel empty. There is no watch inside the box.
I think this is very bad. I never thought that that is also possible. Please take my problem seriously.