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Punjab National Bank [PNB] Complaints & Reviews

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Updated: Oct 27, 2025
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Punjab National Bank [PNB] reviews & complaints page 118

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A
Adnan khan123
from Lucknow, Uttar Pradesh
Feb 13, 2019
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Address: Lucknow, Uttar Pradesh, 226006

They treat their customers like they are playing passing the ball.. When you approach one banker for any query he throws you to another banker.. I was there today since the morning to afternoon nothing happened in my problem.. They were not even on their chair.. They jst roaming and chilling with their banker friends all the time.. Please kindly take an strict action against them so that it shouldn't repeat with the villagers people who cannot come to you and write a complaint about them.. This branch address is - 1st lane corner nishatganj
Pin code - 226006.. Yours sincere customer..!
Punjab National Bank [PNB] customer support has been notified about the posted complaint.
Feb 13, 2019
Updated by Adnan khan123
They treat their customers like they are playing passing the ball..when you approach one banker for any query he throws you to another banker.. i was there today since the morning to afternoon nothing happened in my problem.. they were not even on their chair.. they jst roaming and chilling with their banker friends all the time..please kindly take an strict action against them so that it shouldn't repeat with the villagers people who cannot come to you and write a complaint about them..this branch address is- 1st lane corner nishatganj
Pin code- 226006.. yours sincere customer..!
Refund is not receive by Punjab national Bank/phonePe please help me

attitude of bankers and misbehaviour - Comment #3351949 - Image #0
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    M
    monika nik
    from Narwana, Haryana
    Feb 13, 2019
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    Address: 144002

    Sir maine 31jan ko zomato me order kiya tha baad me cancel ho gaya mera refund isue hua jo 7days me aana tha but aaj 12din ho gaye zomato wale bolate hai contact to ur bank but bank walo ko kuz pata nhi aisa bol rahe hai me order from sk dhaba vegitarian at 10:39 order id [protected] refund reference number 30001090339031229684638 plz mera refund dilwa do plz
    +4 photos
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      V
      Vimal1987
      from Narayangarh, Haryana
      Feb 13, 2019
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      Address: 172023

      Name usha devi pnb a/c no [protected]
      Transaction date 23/01/2019
      Transaction remarks worldline/26404157/[protected]/money tran and worldline/26405183/[protected]/money tran
      Two transaction of himachal pardesh public services commission but one is failure and second is success but i don't know which is failure and which is success you are check then and refund my money amount 408.26 rs.
      Because time is over all above 15 days and my money is not refund kindly my money is refund
      Thank you
      Regard's
      Usha devi
      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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        M
        Mili Keshari
        from Gurgaon, Haryana
        Feb 12, 2019
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        Address: 110084

        Sir i am compelled to complain that amount rupees upto 5 lakh (5, 00, 000/-) within 10 days has been stolen from by father’s (Shri swarn kumar sudan) account, mukherjee nagar branch account (Pnb account no.- [protected]) pnb debit card no. ([protected]) (Sbi account no. - [protected]) sbi debit card no. ([protected]) by means of different-different transactions in atms machine by someone else without our authority and consent.
        Unauthorised transaction date is [pnb[protected] to 23-12-18] and [sbi 11-12-18 to 17-12-18]
        +1 photos
        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
        I am not getting OTP on my registered mobile number a/c no. [protected]

        I am getting all other alerts except OTP

        Mukul Saxena
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          R
          R.b.
          from Karauli, Rajasthan
          Feb 12, 2019
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          Address: Jaipur, Rajasthan, 302017

          Sir please help me i have purchase a item in amazon but i return the product an issue so amazon transfer my money in my bank account but my statement not read this transaction and amazon give me a referral no.[protected] and i go bank but he says that it's not a our hand so you forgot this money i will call in customer care of pnb but also said that we can't do anything please help me sir
          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
          Feb 12, 2019
          Updated by R.b.
          Fast updates regarding my complaint
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            R
            roopashree1979
            from Bengaluru, Karnataka
            Feb 12, 2019
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            Dear sir,

            A person from jay laxmi finance pvt ltd has collected 3000 and 5500 rupees the 2 times in the name of issuing property loan. He has collected my property papers copy and has taken a signature on loan approyal paper.. Company address looks completly fake. He daily fools saying next one hour loan will be issued and keeps on postponing days.. I have asked him to cancel the loan application and refund my money.. Have given the letter.. Post that he kept on fooling of issuing loan instantly and nothing is happening. The account details on which he has collected money everything is there in the letter what he has issued.. Kindly help me to get my 8500.. What have paid unnecessarily..
            +7 photos
            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
            Feb 12, 2019
            Updated by roopashree1979
            Attached the screen shot first payment made ..personally deposited in the bank ..second the bank atm was dispensing charge slips.I and to take screenshot which dint reflectern any transaction number. .

            Feb 12, 2019
            Updated by roopashree1979
            Second time deposited the money in the atm yesturday of 5500, atm was not dispensing charge slips.I took the screen shot of atm screen and collected the transaction I'd from the bank staff..
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              M
              Manojm08
              from Hyderabad, Telangana
              Feb 11, 2019
              Resolved
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              Resolved

              Address: Hyderabad, Telangana

              Hello,
              This is manoj kumar, i am unable to use my internet banking from past 7 days. Please make sure about the problem which occured for usage of internet banking.
              I need to make transactions to make active of my internet banking access, unable to transactions through google pay.
              So, i am requesting you to solve my problem as soon as possible.
              +1 photos
              Feb 15, 2019
              Complaint marked as Resolved 
              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                A
                Arihant.Rahul Jain
                Feb 11, 2019
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                Address: Ghaziabad, Uttar Pradesh

                This is regarding my “Sukanya Smridhi A/c” with PNB Bank (Vasundhara, Ghaziabad branch). Details are mentioned below.

                A/c No: 471800SSA[protected]
                Daughter’s Name: Yashaswi Jain
                Account Open Date: 11/12/2015
                Updated Phone no: [protected]

                I had visited to the branch several times and have been chasing through mail for long.

                Query: My Query is that I made a payment of Rs. 15000/- on 23/01/2017 (See the detail below) which was debited from my ICICI saving bank account[protected] also, however this transaction is not appearing in my SSA A/c ledger with PNB Bank. Initially my balance got increased by Rs. 15000/- (Refer Ledger attached taken in Mar’18 from PNB) and I was told by bank staff that I need not to worry as my balance has already been increased.
                However recently when I visited to your branch on 31st Dec’18 and saw the updated ledger, I come to know my balance is reduced by Rs. 15000/- (Pl. refer the ledger attached taken in Dec’18). My balance till Oct’18 is appearing Rs. 71074/- however despite a deposit of Rs. 30, 000/-, updated balance is Rs. 86174 only. It is increased by Rs. 15000 only. (It appears balance reduced with reversal of same transaction not appearing so far)

                Further to this, despite making this payment of Rs. 15000/- in FY 2017, I have been levied a penalty of Rs. 50/- assuming no deposit from me in FY 2017 and I think I am not even getting a interest as well on this amount.

                Despite following the branch rigorously and speaking to branch manager(Mr. Manojit Das), I have not got any resolution so far.

                Detail of the deposit of Rs. 15000/- made are as followes., Pl. note I deposited this cheques at Gurgaon, Fountain Chowk Branch (Sadar Bazar, PNB Branch, Gurgaon)

                Cheque no. 18456, Amt. Rs. 15000/-, Cheque clearance date : 23rd Jan'17

                Regards,

                Rahul Jain / [protected]
                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                I purchased paradox label handbag of Rs 1099. From amazon On 06.11.18 and I returned it on next day but not getting my refund and amazon say to me that they already sent my refund to bank and given me the reference number[protected] and bank say to me that they hadn't credit any amount and they can't give any information. I want my refund back..
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                  S
                  from Roorkee, Uttarakhand
                  Feb 10, 2019
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                  Address: Faizabad, Uttar Pradesh, 224001

                  I simran kaur purchased a jeans from jabong and i returned on next day that is 1 feb 2019 and jabong says that they have initiated my amount to my pnb account but the amount is not credited till yet as they had not issued my refund this is my return no. [protected]. I have facing many issue with pnb bank and it is not acceptable. Plzz refund my money as soon as possible.
                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                  I sir refund not found in my account I purchase online through Amazon and I return the item but refund not show in my account and company says that refund credited in your account
                  So please help me sir
                  For 639 rupees
                  Robin Singh Meena's reply, Feb 6, 2019
                  Regards to my account
                  I am holding a savings account with PNB, and I transferred money from my account on 06th Feb 2018 through imps.
                  When I called the customer service they were saying wait for 7 days & not getting exact information regarding this.
                  My account no[protected] karur vysya bank alagapuram salem KVBL0001246 transaction in online to the account HARIOM -[protected]-PUNB0298600 more the 30000/- I want account holder phone number please help sir
                  muthuraja kandaswamy's reply, Feb 2, 2019
                  Mark as Resolved

                  My account no 12461550000120581 karur vysya bank alagapuram salem KVBL0001246 transaction in online to the account HARIOM -2986000100196576-PUNB0298600 more the 30000/- I want account holder phone number please help si
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                    S
                    style diva
                    from New Delhi, Delhi
                    Feb 10, 2019
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                    Address: New Delhi, Delhi, 110059

                    My partial refund from amazon reference no.[protected] has not been received even though the merchant says it has refunded. Order no.[protected], price (165rs received 50rs) 115 rs pending. Order date 6jan 2019, please look in the matter asap. It has been already more than a month from the order and not getting my refund i request you to please issue my refund soon.
                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                    Net banking login nahi ho raha h

                    non received refund - Comment #3347914 - Image #0
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                      U
                      Umangini
                      from Anta, Rajasthan
                      Feb 9, 2019
                      Resolved
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                      Resolved

                      I did a transaction of rs.6662.0 through phonepe app through pnb debit card for electricity bill on date 01/02/2019. Bill payment with the transaction id: n1902011626371542414337 of 6662.0 failed because the service provider was unable to process the request due to some temporary technical issues at their side. The amount was debited from my account and i complained about the refund on the phonepe customer support service to which they replied that the refund is initiated and the amount will be deposited in the account by 08/02/2019 but my refund has not yet been deposited. The transaction id for refund process is t1902011633394128751550.
                      Feb 12, 2019
                      Complaint marked as Resolved 
                      I got my refund back
                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                        A
                        abhivasu9
                        from Hubli, Karnataka
                        Feb 8, 2019
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                        Address: Jhansi, Uttar Pradesh, 284003

                        Complaint srn no. [protected]
                        Name : parul shrivastava
                        Acoount no. [protected]
                        I took family pension of railway from 16.01.16 to 18.04.18 till my marriage.
                        I got 12477 amount every month. Why increased da has never added in pension?
                        I have submitted application to branch but no any answer received.
                        Kindly please credit difference of pension soon.
                        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                        I forgot my username Id and password
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                          A
                          ajay198929
                          from Dehra Dun, Uttarakhand
                          Feb 7, 2019
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                          Dear sir/ mam,
                          I have made a transaction using pnb retail netbanking to my online attached ppf account yesterday but the status of transaction is showing as suspect till today.
                          How could i make it cancel or process it further.
                          Please resolve this issue.

                          Transaction details are:-
                          Reference id:[protected]
                          Transaction type:ppf
                          Transaction date (Dd/mm/yyyy):04/02/2019
                          Request date (Dd/mm/yyyy):04/02/2019
                          To account:396900ppf[protected]
                          Transaction amount:inr 6, 000.00
                          Transaction status:suspect
                          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                            G
                            from Noida, Uttar Pradesh
                            Feb 6, 2019
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                            Address: Gautam Buddh Nagar, Uttar Pradesh

                            I was ordered levies trouser but i'm not satisfied this product after that i was returned and returned this product but never ever refund my amount so please refund my amount.
                            Thus product was used so i was returned and not satisfied this product. So please help me immediately, because i want my money and just i see the other products so i'll perches another product.
                            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                            Feb 06, 2019
                            Updated by [email protected]
                            Sir please refund my amount immediately because I want my account
                            Feb 06, 2019
                            Updated by [email protected]
                            Sir please refund my amount immediately because I want my account. I seeing the another product and I will purchase the product so please help me
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                              E
                              Emran Anish
                              from Delhi, Delhi
                              Feb 5, 2019
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                              Address: Ghaziabad, Uttar Pradesh, 201007

                              Sir,

                              My name is emran, residing in mohan nagar, ghaziabad. My saving account in your punjab national bank
                              Branch mohan nagar, ghaziabad. My account no is...6093 using from last 10 years. I faced lot of problem with my account
                              From last year (Every year my account has shown freeze, i submitted application for unfreeze my account.
                              Last day i visit pnb mohan nagar, ghaziabad branch bank and met bank manager, i said to him resolve my problem he replied me he
                              Cant do anything for this matter., even he dont know about why my account is freeze. He refer to his bank employee for unfreeze my account
                              On behalf of my application, but i totally unsatisfied this process because every time repeated same story.
                              Kindly help me
                              And resolve this problem, and i want know the reason for story.
                              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                Z
                                Zafy
                                from Govardhan, Uttar Pradesh
                                Feb 4, 2019
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                                Address: Meerut, Uttar Pradesh, 250002
                                Website: Amazon india

                                I purchased paradox label handbag of rs 1099. From amazon on 06.11.18 and i returned it on next day but not getting my refund and amazon say to me that they already sent my refund to bank and given me the reference number[protected] and bank say to me that they hadn't credit any amount and they can't give any information. I want my refund back. Please help.
                                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                Reference code:[protected] give from Amazon
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                                  S
                                  Santosh Kadi
                                  from Bengaluru, Karnataka
                                  Feb 4, 2019
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                                  Address: Bagalkot, Karnataka

                                  I made an order in myntra online shopping site which is an analog watch that has been returned due to some issues and the price of that product is 565.31 rs and after few days i had been contacted to customer care regarding refund they said the refund was done from our side and said to contact for our bank. So here they sent the details
                                  Refund transferred - order number - 109772572272909338801

                                  As we see, refund has been processed on 21 jan 2019, it will take 7-10 days to reflect in the source account.

                                  Amount - rs. - 565.31 - bank reference number is[protected]
                                  So i suggest that amount should be refunded to my bank account early
                                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                    L
                                    lalitverma187
                                    from Palampur, Himachal Pradesh
                                    Feb 4, 2019
                                    Resolved
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                                    Resolved

                                    Address: 122017

                                    I have transacted of 1250 from my card on freecharge. I returned the product and freecharge has intitaed a refund of 1150 (473 +677) on 20/01/2019 now bank has not given me my refund even after 14 days. I have contacted the bank nearly 20 times they are not saying anything. I have contacted freechrage they said they have given the refund and provided me a refund reference no.[protected] and said me to raise a dispute charge with bank.
                                    Name-lalit verma
                                    Acc. No.-[protected]
                                    Mobile. No.-[protected]
                                    Feb 5, 2019
                                    Complaint marked as Resolved 
                                    My refund came i dont know its due to complaint or not but i m happy
                                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                    Feb 04, 2019
                                    Updated by lalitverma187
                                    I have also mail the bank at [protected]@pnb.co.in and i have not received the reply even after 48 hrs.
                                    I open scss2004 scheme account name sarla bandi 13 north rajmohalla street no -1at dated1/11/2018 in indore my a/c no-scss a/c no-193600scss000019 sol id-193600 a/c holder id-SAH19360015 operative a/c no-[protected] bank not giving me scss account pass book from last 2 months
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                                      D
                                      Dharmendra kumar 1992
                                      from Muzaffarpur, Bihar
                                      Feb 4, 2019
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                                      Sir the brach in khizarsari pnb is closed without any reason, there are many people are waiting that when will be bank is open but bank manager says to us the bank is not open.. There are strike. Sir we are many problem if bank is not do our work. Sir as soon as solve our problem. There are some people as like patient. Some as like hungry without money. But bank is not hearing us..
                                      So sir please solve our problem as soon as. Thanks..
                                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                      Feb 04, 2019
                                      Updated by Dharmendra kumar 1992
                                      Sir, khizarsari, Gaya ( Bihar) This bank is closed and don't our work.All employers are present here . We are waiting that when will be bank open..But bank manager says to us bank will be not opened.. Thanks
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                                        M
                                        Mamunisaha
                                        from Patna, Bihar
                                        Feb 3, 2019
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                                        I ordered a indian economy :for upsc civil services and other state psc examination on 16 jan 2019. Because of some reason i returned it and my return pick up is scheduled for :wednesday 23 jan 2019 and the amount of this item is 419 and order no. Is[protected]. My complain is that i didn't get my refund yet. I request to amazon for deposit my amount in my account as soon as possible. Thank you..
                                        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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