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Punjab National Bank [PNB] Complaints & Reviews

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Updated: May 5, 2026
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Punjab National Bank [PNB] reviews & complaints page 118

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R
Ruby Singh.
from Gurgaon, Haryana
Feb 16, 2019
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I booked 5 tickets through irctc in last 4 days through my pnb account. 4 of them got cancelled but i haven't received any refund yet. I called customer service on 1st day they told, my account details are not shown there so they registered my complaint for such. After 2 days when i called same thing happened they sent a mail regarding reply. Today i called again same happened and they sent mail for reply. I tried to contact my home branch but no one's picking call.
What should i do even customer supervisors are of no help only solution they have is, wait. It's been almost a week and every single time they told me same thing.
Punjab National Bank [PNB] customer support has been notified about the posted complaint.
I have done transaction of amount 251 on[protected] via phonepe. Amount debited from my account but not credited in receiver's account. Please help me to get my money back and give information when i will get my money back.

UTR No. :[protected]
Some error attachment of screenshot
Gopal Hambir's reply, Feb 15, 2019
FIND THE SCREENSHOT OF NET BANKING ERROR
My ppy ac is not registered in my internet banking .i registered but this is showing in error.

that error is :ppf a/c not linked. pan number is not updated in GBM .

please use the link ppf offline request for linkage.
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    N
    nandini bhardwaj
    from Delhi, Delhi
    Feb 15, 2019
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    Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

    Hey i paid my father policy 20721488, after that i came to know that from this year only policy holder can pay the policy amount but i paid two tyms
    One on 04 feb 2019 with the transaction id n[protected] and
    Second on 07 feb 2019 n1902071013124130621191
    From my idfc account [protected].
    And i submit one application with all the relevant document to the branch of pnb metlife office sector 63.
    Now my father got a call three days before that the amount is settle down against your policy on 6 feb 2019.
    So i just want to know which date transaction they settle down and if they settle down 4 feb amount then they have to pay back me amount of 7 feb.in my account.
    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
    Feb 22, 2019
    Updated by nandini bhardwaj
    this is not pnb
    its a insurance punjab national bank met life insurance
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      B
      Bhoopi Fauzdar
      from Jodhpur, Rajasthan
      Feb 14, 2019
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      Address: Bharatpur, Rajasthan, 321602

      Sir i want to take mudra loan for manufacturing of hawai chappal business
      I contact to branch of nadbai (Bharatpur) rajasthan but the branch manager say that this facility is not available here now
      I want loan of 4 lakh
      Plz give me loan i have completed all the documents that needed my contact no. Is [protected]
      Email [protected]@gmail.com
      It is request to you that plz resolve my problem & give me loan
      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
      I use my pnb card in SBI ATM and I am unable to withdrawal 200RS and I see the ATM screen they said transaction failed but the amount is deducted in account. This can be held on 7 Feb 2019.
      Shubham Jadaun's reply, Feb 14, 2019
      Dear sir deduction of money image
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        A
        Aamir Siddiqu
        Feb 14, 2019
        Resolved
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        Resolved

        Address: Bhopal, Madhya Pradesh

        I am md aamir i have my account in punjab national bank, moga punjab on 1st february ij withdrawl 10000 from pnb atm from bhopal parihar chowraha but the atm got hanged and the money didn't came out. I had registered a complaint of 10000 rupees which got stuck in atm machine during the transaction, i immediately call customer care of punjab national bank they gave me complaint number and respond that i'll get back the amount in 7 working days, but now they are saying that my request is in process its already too late.
        Its my humble request you to solve my problem, tell me the alternative or to check the video coverage of that day so that i can get my money back.

        Name, md amir
        Father name, kheasal ahmad
        A/c no, [protected]
        Complain no, m13978973
        Mobile no, [protected]
        Atm wdr 7638 pd
        Feb 14, 2019
        Complaint marked as Resolved 
        They din nothing yet only they register complaint and gave me the Complain no, M13978973
        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
        Feb 14, 2019
        Updated by Aamir Siddiqu
        I am MD Aamir i have my account in Punjab national bank, moga punjab On 1st February ij withdrawl 10000 from pnb atm from bhopal Parihar chowraha but the atm got hanged and the money didn't came out. i had registered a complaint of 10000 Rupees which got stuck in ATM machine during the transaction, I immediately call customer care of Punjab national bank they gave me complaint number and respond that I'll get back the amount in 7 working days, But now they are saying that my request is in process its already too late.
        Its my humble request you to solve my problem, tell me the alternative or to check the video coverage of that day so that i can get my money back.

        Name, MD Amir
        Father name, kheasal Ahmad
        A/c no, [protected]
        Complain no, M13978973
        Mobile no, [protected]
        Atm wdr 7638 pd

        Feb 14, 2019
        Updated by Aamir Siddiqu
        Why its written resolved ..
        You did nothing yet.
        Feb 16, 2019
        Updated by Aamir Siddiqu
        Still didn't receive the money or any help from PNB.
        I tried contact customer services they have no update.
        Feb 18, 2019
        Updated by Aamir Siddiqu
        No response yet.
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          A
          Adnan khan123
          from Lucknow, Uttar Pradesh
          Feb 13, 2019
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          Address: Lucknow, Uttar Pradesh, 226006

          They treat their customers like they are playing passing the ball.. When you approach one banker for any query he throws you to another banker.. I was there today since the morning to afternoon nothing happened in my problem.. They were not even on their chair.. They jst roaming and chilling with their banker friends all the time.. Please kindly take an strict action against them so that it shouldn't repeat with the villagers people who cannot come to you and write a complaint about them.. This branch address is - 1st lane corner nishatganj
          Pin code - 226006.. Yours sincere customer..!
          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
          Feb 13, 2019
          Updated by Adnan khan123
          They treat their customers like they are playing passing the ball..when you approach one banker for any query he throws you to another banker.. i was there today since the morning to afternoon nothing happened in my problem.. they were not even on their chair.. they jst roaming and chilling with their banker friends all the time..please kindly take an strict action against them so that it shouldn't repeat with the villagers people who cannot come to you and write a complaint about them..this branch address is- 1st lane corner nishatganj
          Pin code- 226006.. yours sincere customer..!
          Refund is not receive by Punjab national Bank/phonePe please help me
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            M
            monika nik
            from Narwana, Haryana
            Feb 13, 2019
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            Address: 144002

            Sir maine 31jan ko zomato me order kiya tha baad me cancel ho gaya mera refund isue hua jo 7days me aana tha but aaj 12din ho gaye zomato wale bolate hai contact to ur bank but bank walo ko kuz pata nhi aisa bol rahe hai me order from sk dhaba vegitarian at 10:39 order id [protected] refund reference number 30001090339031229684638 plz mera refund dilwa do plz
            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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              V
              Vimal1987
              from Narayangarh, Haryana
              Feb 13, 2019
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              Address: 172023

              Name usha devi pnb a/c no [protected]
              Transaction date 23/01/2019
              Transaction remarks worldline/26404157/[protected]/money tran and worldline/26405183/[protected]/money tran
              Two transaction of himachal pardesh public services commission but one is failure and second is success but i don't know which is failure and which is success you are check then and refund my money amount 408.26 rs.
              Because time is over all above 15 days and my money is not refund kindly my money is refund
              Thank you
              Regard's
              Usha devi
              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                M
                Mili Keshari
                from Gurgaon, Haryana
                Feb 12, 2019
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                Address: 110084

                Sir i am compelled to complain that amount rupees upto 5 lakh (5, 00, 000/-) within 10 days has been stolen from by father’s (Shri swarn kumar sudan) account, mukherjee nagar branch account (Pnb account no.- [protected]) pnb debit card no. ([protected]) (Sbi account no. - [protected]) sbi debit card no. ([protected]) by means of different-different transactions in atms machine by someone else without our authority and consent.
                Unauthorised transaction date is [pnb[protected] to 23-12-18] and [sbi 11-12-18 to 17-12-18]
                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                I am not getting OTP on my registered mobile number a/c no. [protected]

                I am getting all other alerts except OTP

                Mukul Saxena
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                  R
                  R.b.
                  from Karauli, Rajasthan
                  Feb 12, 2019
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                  Address: Jaipur, Rajasthan, 302017

                  Sir please help me i have purchase a item in amazon but i return the product an issue so amazon transfer my money in my bank account but my statement not read this transaction and amazon give me a referral no.[protected] and i go bank but he says that it's not a our hand so you forgot this money i will call in customer care of pnb but also said that we can't do anything please help me sir
                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                  Feb 12, 2019
                  Updated by R.b.
                  Fast updates regarding my complaint
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                    R
                    roopashree1979
                    from Bengaluru, Karnataka
                    Feb 12, 2019
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                    Dear sir,

                    A person from jay laxmi finance pvt ltd has collected 3000 and 5500 rupees the 2 times in the name of issuing property loan. He has collected my property papers copy and has taken a signature on loan approyal paper.. Company address looks completly fake. He daily fools saying next one hour loan will be issued and keeps on postponing days.. I have asked him to cancel the loan application and refund my money.. Have given the letter.. Post that he kept on fooling of issuing loan instantly and nothing is happening. The account details on which he has collected money everything is there in the letter what he has issued.. Kindly help me to get my 8500.. What have paid unnecessarily..
                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                    Feb 12, 2019
                    Updated by roopashree1979
                    Attached the screen shot first payment made ..personally deposited in the bank ..second the bank atm was dispensing charge slips.I and to take screenshot which dint reflectern any transaction number. .

                    Feb 12, 2019
                    Updated by roopashree1979
                    Second time deposited the money in the atm yesturday of 5500, atm was not dispensing charge slips.I took the screen shot of atm screen and collected the transaction I'd from the bank staff..
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                      M
                      Manojm08
                      from Hyderabad, Telangana
                      Feb 11, 2019
                      Resolved
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                      Resolved

                      Address: Hyderabad, Telangana

                      Hello,
                      This is manoj kumar, i am unable to use my internet banking from past 7 days. Please make sure about the problem which occured for usage of internet banking.
                      I need to make transactions to make active of my internet banking access, unable to transactions through google pay.
                      So, i am requesting you to solve my problem as soon as possible.
                      Feb 15, 2019
                      Complaint marked as Resolved 
                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                        A
                        Arihant.Rahul Jain
                        Feb 11, 2019
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                        Address: Ghaziabad, Uttar Pradesh

                        This is regarding my “Sukanya Smridhi A/c” with PNB Bank (Vasundhara, Ghaziabad branch). Details are mentioned below.

                        A/c No: 471800SSA[protected]
                        Daughter’s Name: Yashaswi Jain
                        Account Open Date: 11/12/2015
                        Updated Phone no: [protected]

                        I had visited to the branch several times and have been chasing through mail for long.

                        Query: My Query is that I made a payment of Rs. 15000/- on 23/01/2017 (See the detail below) which was debited from my ICICI saving bank account[protected] also, however this transaction is not appearing in my SSA A/c ledger with PNB Bank. Initially my balance got increased by Rs. 15000/- (Refer Ledger attached taken in Mar’18 from PNB) and I was told by bank staff that I need not to worry as my balance has already been increased.
                        However recently when I visited to your branch on 31st Dec’18 and saw the updated ledger, I come to know my balance is reduced by Rs. 15000/- (Pl. refer the ledger attached taken in Dec’18). My balance till Oct’18 is appearing Rs. 71074/- however despite a deposit of Rs. 30, 000/-, updated balance is Rs. 86174 only. It is increased by Rs. 15000 only. (It appears balance reduced with reversal of same transaction not appearing so far)

                        Further to this, despite making this payment of Rs. 15000/- in FY 2017, I have been levied a penalty of Rs. 50/- assuming no deposit from me in FY 2017 and I think I am not even getting a interest as well on this amount.

                        Despite following the branch rigorously and speaking to branch manager(Mr. Manojit Das), I have not got any resolution so far.

                        Detail of the deposit of Rs. 15000/- made are as followes., Pl. note I deposited this cheques at Gurgaon, Fountain Chowk Branch (Sadar Bazar, PNB Branch, Gurgaon)

                        Cheque no. 18456, Amt. Rs. 15000/-, Cheque clearance date : 23rd Jan'17

                        Regards,

                        Rahul Jain / [protected]
                        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                        I purchased paradox label handbag of Rs 1099. From amazon On 06.11.18 and I returned it on next day but not getting my refund and amazon say to me that they already sent my refund to bank and given me the reference number[protected] and bank say to me that they hadn't credit any amount and they can't give any information. I want my refund back..
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                          S
                          from Roorkee, Uttarakhand
                          Feb 10, 2019
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                          Address: Faizabad, Uttar Pradesh, 224001

                          I simran kaur purchased a jeans from jabong and i returned on next day that is 1 feb 2019 and jabong says that they have initiated my amount to my pnb account but the amount is not credited till yet as they had not issued my refund this is my return no. [protected]. I have facing many issue with pnb bank and it is not acceptable. Plzz refund my money as soon as possible.
                          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                          I sir refund not found in my account I purchase online through Amazon and I return the item but refund not show in my account and company says that refund credited in your account
                          So please help me sir
                          For 639 rupees
                          Robin Singh Meena's reply, Feb 6, 2019
                          Regards to my account
                          I am holding a savings account with PNB, and I transferred money from my account on 06th Feb 2018 through imps.
                          When I called the customer service they were saying wait for 7 days & not getting exact information regarding this.
                          My account no[protected] karur vysya bank alagapuram salem KVBL0001246 transaction in online to the account HARIOM -[protected]-PUNB0298600 more the 30000/- I want account holder phone number please help sir
                          muthuraja kandaswamy's reply, Feb 2, 2019
                          Mark as Resolved

                          My account no 12461550000120581 karur vysya bank alagapuram salem KVBL0001246 transaction in online to the account HARIOM -2986000100196576-PUNB0298600 more the 30000/- I want account holder phone number please help si
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                            S
                            style diva
                            from New Delhi, Delhi
                            Feb 10, 2019
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                            Address: New Delhi, Delhi, 110059

                            My partial refund from amazon reference no.[protected] has not been received even though the merchant says it has refunded. Order no.[protected], price (165rs received 50rs) 115 rs pending. Order date 6jan 2019, please look in the matter asap. It has been already more than a month from the order and not getting my refund i request you to please issue my refund soon.
                            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                            Net banking login nahi ho raha h
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                              U
                              Umangini
                              from Anta, Rajasthan
                              Feb 9, 2019
                              Resolved
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                              Resolved

                              I did a transaction of rs.6662.0 through phonepe app through pnb debit card for electricity bill on date 01/02/2019. Bill payment with the transaction id: n1902011626371542414337 of 6662.0 failed because the service provider was unable to process the request due to some temporary technical issues at their side. The amount was debited from my account and i complained about the refund on the phonepe customer support service to which they replied that the refund is initiated and the amount will be deposited in the account by 08/02/2019 but my refund has not yet been deposited. The transaction id for refund process is t1902011633394128751550.
                              Feb 12, 2019
                              Complaint marked as Resolved 
                              I got my refund back
                              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                A
                                abhivasu9
                                from Hubli, Karnataka
                                Feb 8, 2019
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                                Address: Jhansi, Uttar Pradesh, 284003

                                Complaint srn no. [protected]
                                Name : parul shrivastava
                                Acoount no. [protected]
                                I took family pension of railway from 16.01.16 to 18.04.18 till my marriage.
                                I got 12477 amount every month. Why increased da has never added in pension?
                                I have submitted application to branch but no any answer received.
                                Kindly please credit difference of pension soon.
                                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                I forgot my username Id and password
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                                  A
                                  ajay198929
                                  from Dehra Dun, Uttarakhand
                                  Feb 7, 2019
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                                  Dear sir/ mam,
                                  I have made a transaction using pnb retail netbanking to my online attached ppf account yesterday but the status of transaction is showing as suspect till today.
                                  How could i make it cancel or process it further.
                                  Please resolve this issue.

                                  Transaction details are:-
                                  Reference id:[protected]
                                  Transaction type:ppf
                                  Transaction date (Dd/mm/yyyy):04/02/2019
                                  Request date (Dd/mm/yyyy):04/02/2019
                                  To account:396900ppf[protected]
                                  Transaction amount:inr 6, 000.00
                                  Transaction status:suspect
                                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                    G
                                    from Noida, Uttar Pradesh
                                    Feb 6, 2019
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                                    Address: Gautam Buddh Nagar, Uttar Pradesh

                                    I was ordered levies trouser but i'm not satisfied this product after that i was returned and returned this product but never ever refund my amount so please refund my amount.
                                    Thus product was used so i was returned and not satisfied this product. So please help me immediately, because i want my money and just i see the other products so i'll perches another product.
                                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                    Feb 06, 2019
                                    Updated by [email protected]
                                    Sir please refund my amount immediately because I want my account
                                    Feb 06, 2019
                                    Updated by [email protected]
                                    Sir please refund my amount immediately because I want my account. I seeing the another product and I will purchase the product so please help me
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                                      E
                                      Emran Anish
                                      from Delhi, Delhi
                                      Feb 5, 2019
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                                      Address: Ghaziabad, Uttar Pradesh, 201007

                                      Sir,

                                      My name is emran, residing in mohan nagar, ghaziabad. My saving account in your punjab national bank
                                      Branch mohan nagar, ghaziabad. My account no is...6093 using from last 10 years. I faced lot of problem with my account
                                      From last year (Every year my account has shown freeze, i submitted application for unfreeze my account.
                                      Last day i visit pnb mohan nagar, ghaziabad branch bank and met bank manager, i said to him resolve my problem he replied me he
                                      Cant do anything for this matter., even he dont know about why my account is freeze. He refer to his bank employee for unfreeze my account
                                      On behalf of my application, but i totally unsatisfied this process because every time repeated same story.
                                      Kindly help me
                                      And resolve this problem, and i want know the reason for story.
                                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                        Z
                                        Zafy
                                        from Govardhan, Uttar Pradesh
                                        Feb 4, 2019
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                                        Address: Meerut, Uttar Pradesh, 250002
                                        Website: Amazon india

                                        I purchased paradox label handbag of rs 1099. From amazon on 06.11.18 and i returned it on next day but not getting my refund and amazon say to me that they already sent my refund to bank and given me the reference number[protected] and bank say to me that they hadn't credit any amount and they can't give any information. I want my refund back. Please help.
                                        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                        Reference code:[protected] give from Amazon
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