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Updated: Oct 27, 2025
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Punjab National Bank [PNB] reviews & complaints page 115

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U
uzma vaseem
from Mumbai, Maharashtra
Apr 5, 2019
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Address: Noorpur Arab Barhapur, Bijnor, Uttar Pradesh, 246724

I purchased nature sure™ agnimantha weight loss formula for men and women – 1 pack (60 capsules) ₹1608 from amazon on 30.03.19 and done full payment by debit card but order was cancelled on same day 30.03.19 and now amazon is saying that refund has been sent to your bank so contact customer service and file charge dispute. They had given to me reference number 190849 but customer service is saying that they can file nothing file charge dispute and can only check if money came to your account.
Now don't know what to do.
Punjab National Bank [PNB] customer support has been notified about the posted complaint.
Apr 06, 2019
Updated by uzma vaseem I purchased Nature Sure™ Agnimantha Weight Loss Formula for Men and Women – 1 Pack (60 Capsules) ₹1608 from amazon on 30.03.19 and done full payment by debit card but order was cancelled on same day 30.03.19 and now amazon is saying that refund has been sent to your bank so contact customer service and file charge dispute. They had given to me reference number 190849 but customer service is saying that they can file nothing file charge dispute and can only check if money came to your account.
Now don't know what to do.
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Hi, It is always better to pay cash on delivery instead of card payments.
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My account has been debited of rs.118/- for two times on dt.[protected] as mandate charges. i have not apply for these type of facility and deducted not done by me. wrongly charges deducted from my account.
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    Hi! Pais paisa Hi! Paisa Paisa
    from Mumbai, Maharashtra
    Apr 5, 2019
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    Address: Village Talwandi sobha Singh, Tarn Taran, Punjab, 143416

    सरी मान जी,
    निवेदन है कि मैं आप के पीएनबी बैंक में कई बार जाकर मेरा आधार कार्ड और मोबाईल नंबर अकाउंट से जोड़ने का निवेदन किया लेकिन आप बैंक मुलज्मो ने अभी तक कुछ नहीं किया। इस की वजह से हम बहुत परेशानी उठानी पड़ती है, और अब हम मानसिक रूप में भी बहुत परेशान हैं।,,,, इस लिए मेरा आप को निवेदन है कि किरपा करके मेरे आधार कार्ड और मोबाईल नंबर को मेरे accountसे लिंक करने की किरपला करे।
    Thanks
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      G
      Gagan Gahlot
      from Mumbai, Maharashtra
      Apr 5, 2019
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      Address: mo.Fathenager , SHERKOT, Mo.Fathenager, SHERKOT, Bijnor, Uttar Pradesh, 246747

      I am gagan kumar gahlot. I had perched samsung galaxy m 10 (2gb rom) at 30 march by amazon. I had cancel it. But refund is not credited in my account. I had payment by pnb ruppay debit card which is last with 2572 which amount is 7990 ruppes. The reference number for the transaction is[protected] which is provided by amazon. My email is g.[protected]@gmail.com
      Please help me.
      +2 photos
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        Gagan Gahlot
        from Mumbai, Maharashtra
        Apr 5, 2019
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        Address: mo.Fathenager , SHERKOT, Mo.Fathenager, SHERKOT, Bijnor, Uttar Pradesh, 246747

        Hi, this is gagan kumar gahlot. I had perched a product from amazon which is samsung galaxy m10 (2gb ram). I had cancel it but refund is not return which is 7990 indian rupees. It is debited from pnb ruppay debit card who's is end to 3572. The authorization code (Refund reference number) for the transaction is[protected].
        My email address is g.[protected]@gmail.com. And my contact number is [protected].
        Please help me about this problem
        +2 photos
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          H
          Harkhyal Meena
          from Hisar, Haryana
          Apr 3, 2019
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          I have done online order placement on amazon with my pnb atm card of amount 478.9 and money has been deducted from my account but online order was not placed by amazon due to not receiving of amount rs 478.9. Now, merchant is telling that i have not received any amount, i have talked to the customer care of amazon, they told that i have not received amount,. My transaction id is "ecom 690488 amazon pay" dated 02/04/19. Please help to get refund of amount rs 478.9/-.
          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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            R
            Rocky4025
            from Delhi, Delhi
            Apr 3, 2019
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            Address: Karala, Delhi, 110081

            Hi,

            My name is rocky kumar having pnb saving account number - [protected].
            On 01-apr-2019, 11:07 pm, in hdfc bank's atm (Located in karala, delhi-110081) i used my rupay card to withdraw ₹5000 but after transaction processed i got ₹2000 cash instead of ₹5000 but the amount deducted from my bank was ₹5000.
            I tried to register my complained on the same day but i was told by the cce that the complain can not be registered due to year closing. And i am unable to contact customer care again.

            So, please help me to get my ₹3000 back into my account.
            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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              N
              Nibasrekha
              Apr 3, 2019
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              Address: Mumbai, Maharashtra, 800025

              I have done my jio recharge of 349 by my jio app and payment be phonepay-- money has been deducted from my account but recharged not processed, merchant is telling that I have not received any amount, I have talked to the customer care of jio, they told that I have not received amount, and I have also talked to phonepay-- customer, they told that I have given the money to merchant, my transaction ID isHDF1533557EE0BD42C9AC28B987FC141565
              +1 photos
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                P
                Preety Chopra
                from Ludhiana, Punjab
                Apr 2, 2019
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                Address: Phase 8,mohali, Mohali, Punjab, 160059

                I gurbhej singh having account of punjab national bank is a victim of mobile fraud.. Yesterday someone called on my phone and told that he is from pnb bank.. He called from this number +91 [protected]. Then he asked and confirmed some details and asked for the otp recd. As soon as i shared otp some funds were debited from the account around rs. 39000/- i would like to request to take appropriate action
                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                Apr 02, 2019
                Updated by Preety Chopra                 No ATM cell card no Given to us are reachable.. Try to cope with us for this situation and cancel all the online transaction done on dt 01.04.2019.for any queries pls contact [protected]
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                  B
                  [email protected]
                  from Baragaon, Uttar Pradesh
                  Apr 2, 2019
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                  Address: Allahabad, Uttar Pradesh, 221503

                  Sir,
                  On 05/03/2019 purvanchal vidyut vitran nigam limited edd handia division disconnected the electricity of punjab national bank branch handia without any prior notice. This happened in the morning which severely affect the working of the branch and was great inconvenience to the customers. It’s very disappointing to have to ask to adjusted bill again and again. Further there is no fixed date for bill reading which makes it very difficult for periodical payment. Please look into the matter and take necessary steps
                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                  Apr 02, 2019
                  Updated by [email protected]                   Wrongly sent to pnb was meant for UPPCL
                  View replies
                  Your a/c no. XXXXXXXX3862 is debited for Rs. 5000.00 on[protected]:45:57 (UPI Ref no[protected].
                  Please take care of my problem immediately
                  Reply
                  I didnt get my refund from amazon
                  they are saying that they had intiated the refund on 13th of this month ..but i didnt receive my refund.
                  my refund reference no. is 75503729073027781877413.
                  plz solve my issue as soon as possible.
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                    T
                    tarunrana_10
                    Apr 2, 2019
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                    Address: Near shivnagar colony nagina road dhampur

                    Sir,

                    I am having a locker which is attached to the account in pnb. They are not providing any details or guidelines related to fixed deposit attached to this account. Also they are not putting any effort for providing any service related to it. I have been visiting bank from last one month for the same. On asking bank manager he is saying that you are not required to have any account here.
                    Please help me in this issue
                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                      G
                      General Videos
                      Mar 29, 2019
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                      Address: Salem tabri, Ludhiana, Punjab, 141007

                      My account no. Is [protected] is freezed from last 1.5month. Daily my husband and me coming to the bank. We both are of age of 60years.
                      We both coming daily to unfreeze our account and daily these # bank empoloyees daily saying new things. We daily for 2hrs stand in line and at end go empty hands.

                      Neither these guys are doing there work nor working properly.

                      Even right now we are standing in line and i know how tough it is in the age of 60.

                      We have all the documents everything is already done.

                      Still this bank manager and his employess do not want to do the. Work.

                      Please if you can help then kindly do.
                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                      View replies
                      Today morning I did 4 transactions via bhim each of them is failed but still the amount of 19, 600 has been deducted from my pnb account every time I call to customer executive they are telling their is technical issue call us later. Executive doesn't give me anything useful they didn't even say that I will get my money back.

                      not unfreezing account from last 1.5month - Comment #3394461 - Image #0
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                        A
                        Ankur.Saini
                        from Mumbai, Maharashtra
                        Mar 28, 2019
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                        Address: Belda Roorkee, Distt. Hardwar Uttarakhand, Haridwar, Uttarakhand, 247667

                        Dear sir,

                        I transferred 3000rs from my pnb ac. [protected] to sbi ac.[protected] as on 02.01.19.
                        Amount deducted from my pnb ac. But it is not reflecting in his sbi ac. Till the date.
                        Transaction id.[protected]

                        Continuously i complained to customer care regarding the same but not getting the satisfactory response, trouble is as it is same.
                        +1 photos
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                          M
                          maurya vishal
                          from Shahganj, Uttar Pradesh
                          Mar 27, 2019
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                          Address: Kanpur, Uttar Pradesh, 208027

                          Dear sir,

                          Now I was doing a upi transaction of rs
                          2000 from panjab national bank and done through paytm payment bank .but the transaction failed and amount deducted from pnb account.
                          Upi reference no[protected]
                          Date 26-03-19, time -12.40 pm . plz refund my amount in pnb bank account .plz take action immediately. I talk with paytm bank but no response

                          plz refund my amount.
                          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                          Mar 28, 2019
                          Updated by maurya vishal                           Dear sir,

                          Now I was doing a upi transaction of rs
                          2000 from panjab national bank and done through paytm payment bank .but the transaction failed and amount deducted from pnb account.
                          Upi reference no[protected]
                          Date 26-03-19, time -12.40 pm . plz refund my amount in pnb bank account .plz take action immediately. I talk with paytm bank but no response

                          plz refund my amount. 2 days spend but amount not reflected in bank account plz provide my refund .

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                            R
                            RP Raturi
                            from Delhi, Delhi
                            Mar 26, 2019
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                            I had redeemed 1740 pnb rewardz points by ordering a item on 27.09.2018 as pnb was repeatedly sending the messages to redeem the points. It was printed on the generated receipt that 'your merchandize will reach you in 15 business days' (Receipt attached). But till date item has not been delivered. On inquiring pnb customer care has informed that the rewardz program has been closed on 30.09.2018. But i had redeemed the points before closing of the program and receipt also provided to me against this order. I have communicated to pnb officials several times through emails and over telephone but the complaint has not been resolved till date.
                            +1 photos
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                            Amazon ne 1000 ka refund kiya muje unki taraf se sab done ho gya unhone muje referance number bhi de diya but pnb walo ne account me nhi dala please help me my account no.[protected] branch gharsana pin code 335711 addres ward no.08 chak 3str new gharsana ganganagar rajsthan mobaile no. [protected]

                            regarding redemption of pnb rewardz points before closing of the rewardz programme. - Comment #3388321 - Image #0
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                              G
                              guri005
                              from Gwalior, Madhya Pradesh
                              Mar 25, 2019
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                              Address: gharsana ganganagar rajsthan 335711

                              To

                              The chief branch manager

                              Punjab national bank

                              Main branch

                              Subject: charge dispute "refund never processed"

                              Dear sir

                              A refund of 1000 rupees was successfully processed on 19th march 2019 to my account by amazone. This amount should have been credited to my sbi account by now, but i have not received the refund till now.

                              I have called the punjab national bank customer service and also emailed the state bank of india main branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken

                              I have confirmed with amazon and they have successfully processed the refund

                              Kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.
                              My refund reference number -512642
                              My account no is [protected]
                              +1 photos
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                                M
                                Mahima Varma
                                from Bengaluru, Karnataka
                                Mar 24, 2019
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                                Address: 560040

                                I ordered wacom tablet through amazon and had to return it the next day (18.02.19) and i have been waiting for refund since 1.5 months for an amount of rs. 6920. Called the customer service at pnb several times. They asked me to contact the branch, contact amazon hq, etc. Amazon customer service told me file a charge dispute with reference number[protected]. And i did so. No response from the team.
                                +1 photos
                                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                My upi account not working.

                                refund not processed by pnb - Comment #3388098 - Image #0
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                                  C
                                  Charu Mahawar
                                  from Bengaluru, Karnataka
                                  Mar 24, 2019
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                                  Resolved

                                  I have to receive a refund of cancelled flight tickets (Cancelled by airlines) which i booked from paytm when queried from paytm they told that they have refunded the amount and gave me arn number and asked me to contact my banks customer care and giving them arn to track my refund. But when i called, the customer care executive didn't knew about arn and simply asked me to contact paytm. Now paytm is saying to contact bank and bank is saying to contact paytm.
                                  I want my money back and pnb should track the status.

                                  Arn no is : 30003890819037234546381.
                                  +1 photos
                                  Mar 27, 2019
                                  Complaint marked as Resolved 
                                  Thanks to this website.I am grateful my issue got resolved & I also complained in Pnb website https://www.pnbindia.in/Lodge-Complaint.html . Thanks once again.
                                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                  View replies
                                  You need to have
                                  the massage on the cancellation and/or
                                  message on processing of debit from your account and /or
                                  receipt of operator of paytm.

                                  If these messages do not disclose the particulars of the processor of your money with
                                  - name
                                  - address, country
                                  - registered number,
                                  you are entitled to claim F.I.R. filing in the local police office of your town on fraud comitted against you.

                                  The Bank,
                                  The Credit Card processor,
                                  air carrier
                                  are liable for refund or for compensation in such tipe of disputes.

                                  Regards.
                                  Reply
                                  Sir mera net banking ka password block ho gaya hai password reset karne par host not available ka error aa rha hai please solve this my a/c [protected] mo [protected] email [protected]@gmail.com

                                  punjab national bank [pnb] refund from online booking of airline ticket - Comment #3388093 - Image #0
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                                    Pankhudi Khetan
                                    from Mumbai, Maharashtra
                                    Mar 23, 2019
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                                    Address: Said nagar opp. Gomti hotel s.k.traders 2ndmakan no.11 gali pardi Nagpur, Sai nagar opp. Gomti hotel s.k.traders ke 2nd gali plot no. 11,sai nagar pardi, 440008

                                    I purchased tupperware 1.7 container from amazon 8 july 2018 and done full payment by card but received damaged product and but amazon is saying that refund has been send to bank. So contact customer service and file charge dispute they had given me a no. Reference number 75503728201021505486848 but customer service is saying they can file nothing like charge dispute and can only check if money came to your account or not
                                    +1 photos
                                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                    Mar 23, 2019
                                    Updated by Pankhudi Khetan                                     What about my refund

                                    View replies
                                    I couldn’t able to check balance, receive money and also send either... frm my google pay account...
                                    It shows an error saying the bank server is not responding..
                                    Why is this so?

                                    tupperware 1.7 container 950rs - Comment #3388209 - Image #0
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                                      R
                                      Rahul. Verma
                                      Mar 19, 2019
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                                      Address: New Delhi, Delhi, 110094

                                      My name is rahul. Pnb online transaction through debit/atm card otp not received in my registered mobile number. My phone is nokia 310. I try it with different type of sites. But nothing. And i also try to contact through bank. But not responding with bank side. Please suggest me any kind of setting or solutions as soon as possible. Thank you in advance.
                                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                      View replies
                                      The refund reference number provided is 162318.
                                      The payment refund was requested on 2nd march for an order cancellation on amazon.
                                      The order was a combined order for *gillete fusion manual razor blades* and *cello signature carbon black pen* .
                                      The refund value is INR 574 .
                                      Transaction was mde through pnb debit card.
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                                        J
                                        jhajjo
                                        from Delhi, Delhi
                                        Mar 18, 2019
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                                        cash was not disbursed from atm but amount debited from account

                                        Address: delhi, New Delhi, Delhi, 110063

                                        While withdrawing cash from sbi atm on 5/3/2019 at paschim puri pocket 3 paschim puri new delhji-63, cash of rs10000/- was not disbursed from atm but amount was debited from my account no [protected] a/c name holder yogeeta khera jajoria. I immediately registered a complained at your customer care vide complained number a[protected], but even after a gap of more than 13 days, amount of rs 10000/- had not been credited in my account. Please...
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