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Punjab National Bank [PNB] Complaints & Reviews

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Updated: Oct 27, 2025
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Punjab National Bank [PNB] reviews & complaints page 142

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A
Arsh123.
from Adampur, Punjab
Apr 21, 2018
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Address: Faridkot, Punjab, 151204

On 16 april i was tried to cash out fron pnb atm machine as my account is in pnb bank. When i was tried machine alarmed timed out as it stopped working but there was message on my phone that 4000 rupees was debited but actually cash not despensed out the atm machine. Nxt morning 3000 rupees credited back but still 1000 rps left. Pls take suitable action asap.
Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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    S
    Shubhi Tripathi
    from Delhi, Delhi
    Apr 21, 2018
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    Sir,
    We are the member of the this punjab national bank in shakarpur branch in laxmi nagar while visiting the bank we have to face the worst behavior of the staff specially the female staff there... Sir we really want u to help us out in this matter
    We are not there to tolerate such behavior of the staff. Even the staff is not helpful anyhow.

    Thanking you
    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
    Apr 21, 2018
    Updated by Shubhi Tripathi
    Facing problem while visiting Punjab National Bank specially the female staff there
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      S
      sk565766
      from Allahabad, Uttar Pradesh
      Apr 20, 2018
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      Address: Lucknow, Uttar Pradesh, 226005

      I shivam kumar having an a/c in punjab national bank, halwasia building, hazratganj, lucknow. When i tried to withdraw rs 3500 from icic atm, awadh chauraha, alambagh on 16th april 2018 around 06:08 pm the atm machine shows server error & transaction got canceled, i could not recievd any money nor any reciept from the atm.

      But when i checked my mobile there is a message of amount deduction & a amount of rs 3500 got deducted from my a/c.

      So, iam requesting you to take necessary action.

      Mobile - [protected]
      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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        S
        Samir1976
        from Delhi, Delhi
        Apr 20, 2018
        Resolved
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        Resolved

        Address: 754202
        Website: PNB TXN

        Dear sir,

        I am bc agent samir kumar mishra having ko code k0200263 he had done off-us transaction on 1st march 2018 through micro atm and it was successful transaction but transaction slip not printed account has been debited and my settlement account of bank has been credited also. So i give the customer his amount but after 6 hours this amount automatically reverse from my settlement account but not credited to customer account. Due to this fact i am not received the payment yet from bank. Details of transaction is as under:

        Bank name: bank of baroda, costmer atm card no - [protected] name - shashimani bal

        Amount: rs.10000

        Rrn number:[protected]

        Settlement account no: [protected]

        Transaction particular - nfsam[protected]/[protected]

        Bc code: k0200263

        Date of transaction:01/03/2018

        Reason for failure: time out and amount reverse

        Please arrange to credit the transaction amount to my account immediately. We solicit your early action in this regards, i am 1. Online complain 2. Branch writing complain 3. Intigra mysupervisor. Their not solve this matter. This money very needy for me. I chek my account not credit
        Apr 20, 2018
        Complaint marked as Resolved 
        ear Sir, I am BC agent Samir Kumar Mishra having KO code K0200263 he had done off-us transaction on 1st march 2018 through micro ATM and It was successful transaction but transaction slip not printed account has been debited and my settlement account of Bank has been credited also. so I give the customer his amount but after 6 hours this amount automatically reverse from my settlement account but not credited to customer account. Due to this fact I am not received the payment yet from Bank . Details Of transaction is as under: Bank Name: Bank of Baroda, Costmer ATM card no- 6069941050167162 NAME -SHASHIMANI BAL Amount: Rs .10000 RRN number: 806013189013 Settlement account no: 2837002100002942 Transaction Particular- NFSAM -806013189013/6069941050167162 BC Code: K0200263 Date of transaction:01/03/2018 Reason for failure: Time out and amount reverse Please arrange to credit the transaction amount to my account immediately. We solicit your early action in this regards, i am 1.online complain 2.branch writing complain 3. intigra mysupervisor .their not solve this matter.this money very needy for me.I chek my account not credit
        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
        Apr 20, 2018
        Updated by Samir1976
        ear Sir,

        I am BC agent Samir Kumar Mishra having KO code K0200263 he had done off-us transaction on 1st march 2018 through micro ATM and It was successful transaction but transaction slip not printed account has been debited and my settlement account of Bank has been credited also. so I give the customer his amount but after 6 hours this amount automatically reverse from my settlement account but not credited to customer account. Due to this fact I am not received the payment yet from Bank . Details Of transaction is as under:

        Bank Name: Bank of Baroda, Costmer ATM card no- [protected] NAME -SHASHIMANI BAL

        Amount: Rs .10000

        RRN number:[protected]

        Settlement account no: [protected]

        Transaction Particular- NFSAM[protected]/[protected]

        BC Code: K0200263

        Date of transaction:01/03/2018

        Reason for failure: Time out and amount reverse

        Please arrange to credit the transaction amount to my account immediately. We solicit your early action in this regards, i am 1.online complain 2.branch writing complain 3. intigra mysupervisor .their not solve this matter.this money very needy for me.I chek my account not credit
        Apr 20, 2018
        Updated by Samir1976
        ear Sir,

        I am BC agent Samir Kumar Mishra having KO code K0200263 he had done off-us transaction on 1st march 2018 through micro ATM and It was successful transaction but transaction slip not printed account has been debited and my settlement account of Bank has been credited also. so I give the customer his amount but after 6 hours this amount automatically reverse from my settlement account but not credited to customer account. Due to this fact I am not received the payment yet from Bank . Details Of transaction is as under:

        Bank Name: Bank of Baroda, Costmer ATM card no- [protected] NAME -SHASHIMANI BAL

        Amount: Rs .10000

        RRN number:[protected]

        Settlement account no: [protected]

        Transaction Particular- NFSAM[protected]/[protected]

        BC Code: K0200263

        Date of transaction:01/03/2018

        Reason for failure: Time out and amount reverse

        Please arrange to credit the transaction amount to my account immediately. We solicit your early action in this regards, i am 1.online complain 2.branch writing complain 3. intigra mysupervisor .their not solve this matter.this money very needy for me.I chek my account not credit
        Apr 20, 2018
        Updated by Samir1976
        ear Sir,

        I am BC agent Samir Kumar Mishra having KO code K0200263 he had done off-us transaction on 1st march 2018 through micro ATM and It was successful transaction but transaction slip not printed account has been debited and my settlement account of Bank has been credited also. so I give the customer his amount but after 6 hours this amount automatically reverse from my settlement account but not credited to customer account. Due to this fact I am not received the payment yet from Bank . Details Of transaction is as under:

        Bank Name: Bank of Baroda, Costmer ATM card no- [protected] NAME -SHASHIMANI BAL

        Amount: Rs .10000

        RRN number:[protected]

        Settlement account no: [protected]

        Transaction Particular- NFSAM[protected]/[protected]

        BC Code: K0200263

        Date of transaction:01/03/2018

        Reason for failure: Time out and amount reverse

        Please arrange to credit the transaction amount to my account immediately. We solicit your early action in this regards, i am 1.online complain 2.branch writing complain 3. intigra mysupervisor .their not solve this matter.this money very needy for me.I chek my account not credit
        Apr 20, 2018
        Updated by Samir1976
        ear Sir,

        I am BC agent Samir Kumar Mishra having KO code K0200263 he had done off-us transaction on 1st march 2018 through micro ATM and It was successful transaction but transaction slip not printed account has been debited and my settlement account of Bank has been credited also. so I give the customer his amount but after 6 hours this amount automatically reverse from my settlement account but not credited to customer account. Due to this fact I am not received the payment yet from Bank . Details Of transaction is as under:

        Bank Name: Bank of Baroda, Costmer ATM card no- [protected] NAME -SHASHIMANI BAL

        Amount: Rs .10000

        RRN number:[protected]

        Settlement account no: [protected]

        Transaction Particular- NFSAM[protected]/[protected]

        BC Code: K0200263

        Date of transaction:01/03/2018

        Reason for failure: Time out and amount reverse

        Please arrange to credit the transaction amount to my account immediately. We solicit your early action in this regards, i am 1.online complain 2.branch writing complain 3. intigra mysupervisor .their not solve this matter.this money very needy for me.I chek my account not credit
        Apr 20, 2018
        Updated by Samir1976
        ear Sir,

        I am BC agent Samir Kumar Mishra having KO code K0200263 he had done off-us transaction on 1st march 2018 through micro ATM and It was successful transaction but transaction slip not printed account has been debited and my settlement account of Bank has been credited also. so I give the customer his amount but after 6 hours this amount automatically reverse from my settlement account but not credited to customer account. Due to this fact I am not received the payment yet from Bank . Details Of transaction is as under:

        Bank Name: Bank of Baroda, Costmer ATM card no- [protected] NAME -SHASHIMANI BAL

        Amount: Rs .10000

        RRN number:[protected]

        Settlement account no: [protected]

        Transaction Particular- NFSAM[protected]/[protected]

        BC Code: K0200263

        Date of transaction:01/03/2018

        Reason for failure: Time out and amount reverse

        Please arrange to credit the transaction amount to my account immediately. We solicit your early action in this regards, i am 1.online complain 2.branch writing complain 3. intigra mysupervisor .their not solve this matter.this money very needy for me.I chek my account not credit
        Apr 20, 2018
        Updated by Samir1976
        ear Sir,

        I am BC agent Samir Kumar Mishra having KO code K0200263 he had done off-us transaction on 1st march 2018 through micro ATM and It was successful transaction but transaction slip not printed account has been debited and my settlement account of Bank has been credited also. so I give the customer his amount but after 6 hours this amount automatically reverse from my settlement account but not credited to customer account. Due to this fact I am not received the payment yet from Bank . Details Of transaction is as under:

        Bank Name: Bank of Baroda, Costmer ATM card no- [protected] NAME -SHASHIMANI BAL

        Amount: Rs .10000

        RRN number:[protected]

        Settlement account no: [protected]

        Transaction Particular- NFSAM[protected]/[protected]

        BC Code: K0200263

        Date of transaction:01/03/2018

        Reason for failure: Time out and amount reverse

        Please arrange to credit the transaction amount to my account immediately. We solicit your early action in this regards, i am 1.online complain 2.branch writing complain 3. intigra mysupervisor .their not solve this matter.this money very needy for me.I chek my account not credit
        I have to urgently tranfer the amount to my parents account but even after doing everything rite am not getting otp, i usually recieve otp on time from pnb but this is for the first time that even after i tried through net banking as well as through paytm but the whole transfer thing is stuck on otp
        Please help immediately
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          P
          Pranav Kumar7
          from Pune, Maharashtra
          Apr 20, 2018
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          Ac XXXXXXXX00020326 Debited with Rs.400.00,[protected]:06:17 thru ATM.Free txn on oth bank ATM-5(incl max 3 in Metro) in SB A/C only. Aval Bal Rs.88.17 CR. Helpline [protected].

          This transaction was unsuccessful.
          And when I tried to contact on helpline no. there user interface was unresponsive as they were not accepting the number dialed for language selection even a single time.
          Consumer Service at worse.
          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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            R
            Rahulmangla059
            from New Delhi, Delhi
            Apr 20, 2018
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            Address: Faridabad, Haryana, 121003

            Name:-ANIL KUMAR MANGLA( complaintee)
            Bank:- PUNJAB NATIONAL BANK, mewla maharajpur, faridabad.
            MICR code:[protected]
            IFSC code:-PUNB077800
            On behalf of many customers i am complaining problems.followings are the complaints please take strict action against them:-
            1.Regular shortage of cash:-on 16 april i went to bank to withdraw money for my family health problem and firstly they said to wait for an hour and after an hour when i asked for money they directly refused to give money and said we dont have money.After one day i again went to bank ther were having same reaction they asked for waiting and after 2hours they provide me money after begging many times.
            2.I went to bank to ask for my housing loan but they didnt tell a single thing about my loan this staff is worst staff .Sandeep and Rajaram are both who even didnt listen a single staff and busy in their work.
            3.Please provide me my NOC of my housing loan and close my bank account.

            Atlast i Anil kumar mangla, customer of pnb bank want to lodge a complaint against them and i get harrashed in these two weeks please take strict action against then.If you think i am lying you can check CCTV footage. HOPE FOR THE BEST RESULT.
            YOURS OBEDIENTLY
            ANIL KUMAR MANGLA
            [protected]
            [protected]@gmail.com
            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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              shashi kant
              from Ludhiana, Punjab
              Apr 19, 2018
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              My account balance is debited[protected]
              When i try to withdraw cash from other bank atm but transaction are failed and my account balance is to be debited
              So plz. Check
              My pnb bank account no is - [protected]
              Name shashi kumar
              Registered mob. No [protected]
              Contact mob no [protected]
              D o b -07/07/1995
              Location - hamirpur (Hp)
              Pin 176040
              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                A
                aditya91296
                from Noida, Uttar Pradesh
                Apr 19, 2018
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                Website: pnbindia.in

                I was in mid of transaction from pnb atm near me when electricity got cut and my cash didn't dispensed but amount was debited of rs 10000 and i logged a complaint to customer helpline [protected] they gave a response that issue will be solved in 7 working days but its already 10 days and i have not got my refund my complaint number is
                Sr a[protected] and cgrms on their website is [protected]
                I have mailed them several times and their helpline number is not giving any further response.
                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                On 16/04/2018 I used 2 ATMs (Axis Bank and Andhra Bank) and money got debited from mine account but it was not withdrawn from ATM, the amount was Rs 6, 000/- only. Not only this the money was not refunded to me till 19/04/2018 (16:23 PM ). Therefore I request you to please solve mine problem.
                These two ATMs are in Deoghar.

                cash not dispensed but amount debited - Comment #3073820 - Image #0
                My wife sumitt pnb branch 2 feb 2018 with kyc and atm card form but branch staff not give atm card 12 apr 2018 and bank staff not talk to proprly reason plz arrange this problem and tell me souletion
                On 13th march when i withdraw rs 10000 money from pnb atm money was debited from from my card but i did not get money
                so i kindly requested to please refund my money
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                  R
                  ruchi9897
                  from Noida, Uttar Pradesh
                  Apr 19, 2018
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                  I went for withdrawal of rs. 3000 on[protected] from dcb 09316 at new ashok nagar block a, but unfortunately it is shown that "request timed out", again i tried, then it is shown that "cannot be processed due to insufficient funds" after that i got a message on my registered no. That your account is debited with rs. 3000 but the cash wasn't dispensed.
                  Please resolve my problem and refund my money as soon as possible.
                  +1 photos
                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                  Dear sir,

                  dated - 16/04/2018, i am went to atm pnb bank & my account is pnb bank i am dispence form 7500.00 butn't dispence cash for atm but debited to my account so please credited to my account for 7500.00/-

                  money debited but cash not dispensed from dcb 09316 atm - Comment #3073776 - Image #0
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                    D
                    Dogskuku
                    from Gurgaon, Haryana
                    Apr 18, 2018
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                    Address: Bhiwani, Haryana

                    My balance cut 16apr2018
                    20 rupee add money
                    Money deducted but not add
                    So refund in my bank account
                    Mane mobiqwik app me 20 rupay add lat raha tha otp bhardi par rupay add nahi hua aur rupay cut gaya mere bank account se
                    398 rupay ke sath bhi esa hua but 've to tabhi credit ho gaya parantu 20 nahi aye
                    So my balance refund in my bank account. Ok solve
                    +2 photos
                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                    Apr 18, 2018
                    Updated by Dogskuku
                    My balance refund in my bank account
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                      #
                      #kapil
                      from Delhi, Delhi
                      Apr 18, 2018
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                      I tried to withdrew rs 10000 from pnb atm but transaction ended up with timed out and cash not dispensed but after 15 minutes i got the message for debit of same amount. I am suprised that most of atm are moneyless nowdays and condition is getting bad by such events.

                      Already made the complaint to customer care but still not credited after 48 hours.

                      Please help

                      Regards kapil
                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                        R
                        rama asare
                        from Basti, Uttar Pradesh
                        Apr 18, 2018
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                        Address: 262902

                        बैंक से लिए गए किसान कर्ज के विषय में मेरा नाम कर्ज माफ़ी में आया भी था और लेखपाल के द्वारा सर्वे भी हुआ
                        निवेदन – श्री मान जी मेरा निवेदन यह है कि मेरा नाम राम आसरे पुत्र लाल जी निवासी ग्राम व् पोस्ट बल्लीपुर तहसील
                        निघासन जिला लखीमपुर खीरी का रहने वाला हु, में अपनी जमीन पे P.N.B Bank मझगई से दिनांक 17/09/2013
                        को लोन लिया था जिसका खाता स० [protected] है, जो की सरकार द्वारा किसान कर्ज माफ़ी के अन्तर्गत में
                        आता हु और मेरा नाम किसान कर्ज माफ़ी में आया भी था, और लेखपाल के द्वारा सर्वे भी कर लिया गया था लेकिन मेरे
                        खाते में किसी भी प्रकार का कोई पैसा नही आया है, बैंक में जब हम इसकी जानकारी के लिए जाते है तो बैंक कोई सुनता ही
                        नहीं है बोलते है में क्या करू में कुछ नहीं बता सकता हु
                        श्री मान जी निवेदन है की मेरे खाते की पूर्ण रूप से जाच की जाये और क्या कारण रहा जो मेरे कर्ज माफ़ नहीं हु में तो कर्ज
                        माफ़ी के पात्र में आता हु फिर क्यों नहीं मेरा कर्ज माफ़ हुआ है मेरा भी कर्ज माफ़ करवाने की कृपा करे आपकी अति महान
                        कृपा होगी I
                        +3 photos
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                          M
                          Madan lal kapil
                          from Chandigarh, Chandigarh
                          Apr 18, 2018
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                          Sir
                          I tried withdrawl with my atm card at pnb atm at hamirpur on16th April 2018. The cash could not be withdrawn, showing timedout. But, the amount 15000×2=Rs. 30000 (thirty thousand) debited from the account. Ac no [protected] name Madan Lal Kapil mob. [protected]
                          Onlinecomplaint was made to pnb onthe same day but no response till now.
                          I request the Pnb to reverse the wrongly debited amount of Rs. 15000×2=Rs 30000 in my account at the earlist.
                          The pnb customer care is not responding even phone on hold for 30minutes.

                          Thanks
                          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                            P
                            Push96
                            from Kolkata, West Bengal
                            Apr 18, 2018
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                            Dear sir/ma'am,
                            My name is pushkarsh sinha from bhubaneswar and i made a payment on 17/04/2018 at 17:45:31 through my debit card. The other person didn't recieve any payment as the card machine showed an error but 1000 rupees was deducted from my account and it hasn't been returned to me till now. Please look into this matter and return the money as soon as possible.
                            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                              H
                              from Samalkha, Haryana
                              Apr 18, 2018
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                              Address: Rohtak, Haryana, 124001

                              Sir atm card gum ho gaya hai new card ke liye form bhar kar bank ko diya hai 3 din se bss yahi keh rahe hai ki system nahi chal raha hai kal aa jaana. Kal 4 din ho jaege sir.
                              Main visually disabled person hu sir
                              Baar baar bank nahi jaa sakta.
                              Please help me.
                              Baat karne ki bhi tameez nahi hai sir iss bank nein kaam karne walo ko
                              Kehte hai yahi jawab hai hamare paas stsrem nahi chal raha hai bss..
                              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                Bipasha Saikia
                                from Patiala, Punjab
                                Apr 18, 2018
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                                My name is bipasha saikia and i also experienced a similar problem on the 16th of april, 2018 around 5:30pm. I wanted to withdraw a sum of rs.1000 but the transaction failed and the screen displayed “timed out” (Or something like that). I again entered another rs. 1000 and that also failed. Later after 10 mins i got a message from pnb that a sum of rs. 2000 has been debited from my account. It has been two days and i still have not got the amount credited back.
                                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                  M
                                  mehab khan
                                  from Bengaluru, Karnataka
                                  Apr 18, 2018
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                                  Address: Sangrur, Punjab

                                  Dear sir/madam,

                                  My pnb saving account no. Is [protected], my name is sitara w/o zaib khan. On 16, april i tried to withdraw rupees 5000 from my atm card but was not successful in my first try... Then i tried in several atms... But i could not get cash... And atm shows the message of bieng temporarily put of service... And after some time i got the messages that my money is debited from 5000... Now i am at loss of rs 5000/only. And i need it urgently... Please refund my money as soon as possible.
                                  Thanking you..
                                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                  Apr 19, 2018
                                  Updated by mehab khan
                                  sir/madam
                                  please refund my money (5000) as soon, I need it urgently please refund my money.
                                  thanks...
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                                    V
                                    Versha kaim
                                    from Delhi, Delhi
                                    Apr 17, 2018
                                    Resolved
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                                    Resolved

                                    Address: New Delhi, Delhi

                                    I used the Atm of Punjab National Bank of Nawada Metro Station on 9 April, 2018for transacting the amount of 2000 using my SBI debit card but transaction got cancelled. Again i tried and transaction got cancelled. After 1 hour i got to know that an amount of 4000 has been deducted from my account but i have not received it till now. Kindly take immediate action.
                                    Apr 17, 2018
                                    Complaint marked as Resolved 
                                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                    Apr 17, 2018
                                    Updated by Versha kaim
                                    Not resolved its marked by mistake
                                    Bank don't return my money amount of 4000 which is deducted from account. Today is fourteenth day company gives me time of seven days. My complain number is A[protected]. And bank have to pay 100 rupees per day according to RBI guild lines with my main amount.

                                    atm branch of nawada - Comment #3072386 - Image #0
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                                      S
                                      Sagnik C.
                                      from Kolkata, West Bengal
                                      Apr 17, 2018
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                                      Address: 700091

                                      I want to transact a sum of rs 2000/- from the atm at my local address. But the machine got failed and the transaction didn't happen. Though the money got deducted from my account, it's been a day till i had not got the money.
                                      I didn't understand why bank didn't take responsibility on this kind of atm machines.
                                      Kindly aware of this kind of atm machines.
                                      Thank you.
                                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                        मयंक सिंह
                                        from Bokaro, Jharkhand
                                        Apr 17, 2018
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                                        Address: East Singhbhum, Jharkhand, 831011

                                        Dear team,
                                        this is to inform you that i had made a transaction of Rs. 1000 but because of some issue cash couldn't be dispensed and Atm of Bank of India showed error. But the amount has already bee showing as debited on the sms. Pls assists.
                                        Date : 16/04/2018
                                        Narration : ATM WDR[protected] BOI CIRCUIT HOUSE BRANCH

                                        LET ME KNOW WHEN I CAN GET A REFUND
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                                        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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