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Punjab National Bank [PNB] Complaints & Reviews

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Updated: Apr 4, 2026
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Punjab National Bank [PNB] reviews & complaints page 139

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K
krishnendu bag
May 25, 2018
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Sir i tried to withdraw rs 3200 from a pnb atm on 20.02.2018. The amount was debited from my account. But i did not receive the cash. It's more than 55 days, but i have not received the money back in my account also. Contacted axis bank via mail & got reply that, pnb showed that transaction a successful one. After this repeated email also sent to the axis bank, but no reply. Requesting you to ask for the video footage of that day. My axis bank acc no. [protected]. The atm is just beside of this pnb branch (https://bankifsccode.com/PUNJAB_NATIONAL_BANK/WEST_BENGAL/HOWRAH_/DEULIl)
Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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    A
    aaryan24
    from Noida, Uttar Pradesh
    May 25, 2018
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    Address: Ghaziabad, Uttar Pradesh, 201014
    Website: PNB bank

    Dear sir
    My aunty was having an account in pnb bank it’s a pension account.
    This account was in khandusand (Pauri garhwal, uttrakhand) but as we are living in indirapuram ghaziabad we transfer this account to indirapuram branch.
    My aunty got expire on jan 2018 from then we are not able to get the final amount.
    As per indirapuram branch our account is not been transferred from khandusand (Pauri garhwal, uttrakhand) so we have to deal with them only.
    We applied for account transfer in jan 2017 and this branch have no idea why account is not been transferred till date.
    As per khandusand branch account is transferred but original file is with them, so they will send the file to indirapuram and account will be settle in indirapuram only.
    From last 3 months these pnb branches are not able to clear the dues, hope you can understand how efficient they are and how well they are dealing with the customers.
    From ghaziabad to pauri / uttrakhand distance is around 250 km and travelling cost around rs 5000, please tell who is going to bear the expenses of the tours my family travelling for this job done.
    I am the nominee of this account sharing the details –

    Account holder – vidhata devi
    Account number –[protected]
    Nominee – sachin gussain
    Ph no. – [protected]

    Please help or consumer court will be my next destination
    Thanks
    Sachin gussain
    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
    Pnb bank jain clony rahon road
    Lunch time 2pmto3pm
    All a/Holders ka time vaste kar rahe hai
    I suggest to modi sir k sab private kardo
    Sallary private ki tra kardo
    Mein 2:25 mein bank mein enter hua aur abhi 3pm ho gea hai but not working
    My account no [protected] has been debited by 1151 rupees while booking bus tickets from UTC website. After receiving message of transaction failed by website I got the message from pnb of amount deduction on 20 may 2018 at 10 pm.kindly refund money asap.
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      U
      Umar jeelani
      from Riasi, Jammu and Kashmir
      May 25, 2018
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      Dear sir,

      I am syed mohammad umar. I have got account of j and k bank bearing account number [protected] branch sogam kupwara j and k. I visited the atm of punjab national bank, nanak nagar jammu. There i entered the amount of rs 7000 for withdrawl from atm machine but i could not receive the amount however money was deducted from my acvount. There after i contacted my bank and also contacted customer services, they told we forwarded the case but no positive action has been taken by any of the party. So i request you to redeposit the amount back to my ac.
      . Hoping for your cooperetion.

      The transaction details are :

      Place : atm machine in nanak nagar jammu

      Account : j and k bank
      Account nmbr: [protected]

      Name :syed umar jeelani

      Date :22 may...
      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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        B
        blackdiamond777
        from Bhogpur, Punjab
        May 25, 2018
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        Address: 411031

        Dear sir, i'm trying very hard to reset my online banking password but no one is helping me to solve the problem. The bank manager cme dapodi pune said to do itonline. And online it said 'invalid action at host' hundred times. And nobody is having any solution. If ot is like this then please delete my account. I can open account in any other branch. My customer id is - bum007773. Account no is - [protected]. Name mohan kumar.
        Thank you
        Regards
        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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          R
          Ravindrakumar K. Nandagawali
          from Pune, Maharashtra
          May 25, 2018
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          Sir, this matter is related with mis-transaction done by me on12/03/2018.
          During this period i received an information by support upi, where the amount credited. On 7/5/18 i contact by email to punb0370900 (Ifsc code) with all necessary proofs. On 14/5/18 sbi manager (8723) also wrote an email and letter too, related this txn. Issue.
          Txn. Id[protected] &[protected] for 8900/-&100/- rs. Respectively.
          Kindly treat and tell to branch manager, sahibabad, g. T. Road branch., refund the amt.9000/- amount was wrongly credited in a/c no [protected] on12/3/2018 through bhim app,
          Thanks.
          With hope,
          R. K. Nandagawali
          (Sbi, customer)
          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
          May 30, 2018
          Updated by Ravindrakumar K. Nandagawali
          Still today, after request letter and mail by BM, SBI(8723), no any official action is taken by PNB03709. I also wrote two mail, but not simple answer by BM, PNB, SAHIBABAD, GT ROAD.
          What a efficiency.Local branch manager said it is not their branch related matter.
          Advice to contact to related branch.
          Hoping to solve issue.
          Jun 04, 2018
          Updated by Ravindrakumar K. Nandagawali
          IFSC CODE OF PNB BRANCH --PUNB0370900
          BR. SAHIBABAD
          DIST- GAZIABAD(UP)
          KINDLY OPERATE THIS ISSUE TO SOLVE
          Please inform to branch manager to check their MAIL BOX.
          SBI manager and my two email are pending because no response from punb0370900.
          Very poor work efficiency.
          No reply !
          thinking to left online txn through all apps.
          One month before complaint and up today no simple answer.
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            D
            Dheeraj Chaurasiya
            from Manwat, Maharashtra
            May 24, 2018
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            Address: Darbhanga, Bihar, 846003
            Website: Panjab national Bank

            I purchased a product by amazon site but some reason my order cancelled then. Amazon refunded my money 1800/- but i didn't received money in my account.
            Panjab national bank not cleared my pending refund money, whenever i called tham then he said me no any transaction between amazon and bank
            My order no. Is-:[protected]
            My refund reference no. Is -894713
            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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              N
              Nitesh Tanwar
              from Hisar, Haryana
              May 24, 2018
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              My Aadhar No is not registered by bank branch not by atm machine and not even by internet banking ...I tried many time and I got my confirmation message but afterwards there is not good response and not linked the Aadhar no with my account..this is very frustrating...please improve your service ...resolve it...in branch they took my documents on dated 16 May 2018 but yet now there is no response ...What is this ..what going on ...they not giving good response and answer of consumer ..a branch employee said that your Aadhar no attach with your account within 15 days ..what is this ..where is digital India ..where your only Aadhar no is linked with your account in 15 days and this is hardly 15 sec process ...good Digital India ..
              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                K
                ktsm
                from Sonipat, Haryana
                May 23, 2018
                Resolved
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                Sir i book a mobile from fliokart and i give paymnet by phone pe but order was cancel and redund credit into my account by phon pe. But amount not reach into my account tey give me a refernce no.[protected]. My amount rs is 5939 plz chk and credit into my account its paymnt of 13 may i contact to bank many time but they give no. Response toward arn/refernce no. Sir i know reference no. Is issued by bank so chk it and provide my balance
                May 24, 2018
                Complaint marked as Resolved 
                resolve
                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                  F
                  FEBIN PUTHUR
                  from Sangli, Maharashtra
                  May 22, 2018
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                  Address: 680507

                  I have opened an account in december 2017 and waited for more than 6 month and still waiting for enabling internet banking.

                  Nowadays most of the banks will provide all the fecilities when you open account. But in pnb there will be damn fu... G waiting period for every fecility.

                  Another interesting point is i have already deposited rs 2000/- for maitaining minimum balance and as mentioned before i was waiting for internet banking since last six month. Mean while bank deposited 20 rs something as interest of this period and deductuted 21rs for sms charges. So as per the bank statement there is a shortage of 1 rs for minimum balance. So i am eagerly waiting for the penalty🙄.
                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                    B
                    Bali Ram Shah
                    from Delhi, Delhi
                    May 22, 2018
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                    Address: Rohtas, Bihar, 821115

                    सर मै Bali Ram Shah
                    C/O: Ramji Shah
                    01/05/2018 को मै पंजाब नेशनल बैंक से 4000 रु
                    यु पी आई माध्यम से बैंक औफ बडोदा मे बेजा था वो पैसा नही पहुंचा मै 05/05/2018 को कम्पलेन किया था 7 दिन का समय दिया गया था अब वो चेक नही कर पा रहे है सर आपसे हाथ जोड़ कर बिन्ती है मेरा पैसा वापस किया जाए या जीस खाता मे पैसा भेजा है उस खाता मे भेजने का प्रयास करें पंजाब नेशनल बैंक खाता संख्या [protected] है मोबाइल नम्बर [protected] है
                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                      prasadpalla
                      from Nellore, Andhra Pradesh
                      May 19, 2018
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                      Address: 560001

                      Hello sir,

                      I am hereby sharing a very painful incident i met with - i am
                      Cunningly cheated by mr. Saktivel (Pnb met-life forms
                      Executive — cheating me by the name of weekly billing form filling
                      Process from punjab national bank (Met life insurance forms).
                      My intention is that i lost 33000 inr by this guy it is true it
                      Will not be happened to anybody else like me.

                      We are doing a computer centre named ‘sree sai enterprises’, doing
                      Different offline form filling 5 seat process in nellore, andhrapradesh. We
                      Posted our info in google search for seeking form filling works
                      Openings. On seeing this mr saktivel (Pnb met-life forms executive.) sms
                      Me from [[protected]] if you are looking for form filling process, send
                      Email id and i replied by sending my email [protected]@gmail.com
                      The full story and conversation contained in the attached pdf
                      Kindly control this type of fraud bearing people trusted bank identity
                      –misusing your bank logo pasted pdf and sample forms cheating poor
                      Peoples money and time

                      Make some arrangements to eradicate this cheaters and protect poor citizen
                      Below attached the information of a cheating person saktivel s (Pnbxe7182 (Pnb met-life forms executive.)
                      #9, esquire centre, ground and mezzanine
                      Floor, m. G. Road, bangalore -560001.) in your bank approaching ordinary small
                      Firms by the name of weekly billing process, form filling from punjab
                      National bank (Met life insurance forms).

                      He claimed that he is related to punjab national bank resource
                      Mobilization division ho: rajendra place, new delhi e-mail:
                      [protected]@pnb.co.in, showing the the chief manager, masd, ho: new
                      Delhi. Address head letter for cheating

                      His bank a/c using for cheating
                      Name : shivanamma
                      Acc # :[protected]
                      Ifsc code : cnrb0004792
                      Branch : gundulpet branch
                      Bank : canara bank
                      Email address :[protected]@gmail.com
                      As he said i also deposited 33000 inr in his account and confused

                      Below attached the letter given to the chief manager, masd, ho: new delhi.
                      [protected]@pnb.co.

                      The full incident attached in the pdf files below

                      Kindly make arrangements to control mr saktivel activity and make
                      Any suggesion to get back my money if you can

                      Waiting for a positive reply
                      Thanking you,

                      I don't have much money to invest further to return the money. So
                      Approaching you for your kindness

                      Full email conversation

                      Pnb agreement letter head

                      Reply from pnb metlife customer services cell also attached

                      Omkar. D (The victim)
                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                      My pnb account password is not working. Kindly help me.
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                        J
                        jaishiva1990
                        May 19, 2018
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                        Address: 607002
                        Website: www.pnb.complaint.com

                        My name siva shankar i have A/c in punjab national bank pondycherry branch 4th may 2018 i went to take cash from atm 5000 R.S /- .But unfortunately cash not came on out side the M/C. but than bank deducted money from my account .then i rise the complaint pnb website at the same time pnb customer care now date is 19may2018 still not return back my money
                        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                          B
                          Banmali Niranjan
                          from Noida, Uttar Pradesh
                          May 19, 2018
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                          Address: 475671
                          Website: PNB Bank

                          I am banmali niranjan, my a\c no [protected], i got sukha rahat subsidy in my present bank a/c but is is debited automatically without informing me to my another loan a/c, i did not sign any ecs form and slip for paying loan of another a/c,

                          I think no one is having right to deduct amount without my concern, i had raised complaint for the same to customer care, but they did not provided any appropriate solution saying that we had asked report from bank, when i said to mark me on cc sothat i can also come to know for same, did not provided,

                          I am not having any amount right now for my bread and butter, i want a strict action against employee who does this else i will case file in court or will go in media and commite suicide,

                          I also want my amount back in preset a/c

                          I will pay my loan which is on another a/c till next year if everything will fine in my agriculture else bank can, proceed the procedure to recover amount for my loan a/c in legal way,

                          And i also want surety that if i submit any amount in my a\c no [protected] will not deduct without my permission,
                          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                          Customer care has closed the complaint without informing me..when i again call to care they told very rudely and said it is closed by Bank Norm...It means without informing to customer PNB can deduct any amount from A/C ? this the Norm of PNB? why till now PNB is fail to recover loan from Neerav Modi ...and from farmer you are deducting amount for one loan A/c from Anothe saving A/c, Who has given these right to Bank? Whatever Bank will do whether it is legal or illegal everything is right...I have provided my Land document for KCC Bank should proceed legal procedure to recover KCC Amount...How can Bank recover any amount from anothe saving A/c of Customer.
                          Dear
                          Sir my ac.in pnb bank in main branch
                          My ac. Debited rs 3500 date 11/05/2018 withaut my informetion
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                            K
                            k.abdullah
                            from Delhi, Delhi
                            May 18, 2018
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                            Address: 620014

                            Am using credit card of pnb regularly. From about 3 months, i am not receiving any statement neither by mail nor my post. I am facing much difficulties for making the statement as i could not acertain what i have purchased and what is my refunds. I am regularly requesting on [protected] for the statement but sorry to inform i have not get any statement till date. Please help me in getting the statement.
                            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                              A
                              Abhishek1992
                              from Jammu, Jammu and Kashmir
                              May 18, 2018
                              Resolved
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                              Resolved

                              I purchased two moto g5s plus mobile phone back cover:-
                              1. Ziaon (Tm) rugged impact armor dated 02/05/2018 @rs 799 & order no[protected]
                              2. Ziain (Tm) heavy duty case dated 02/05/2018 @rs 599 & oder no[protected]

                              And i have done full payment thrugh debit card but order was cancelled after few days and now amazon is saying that refund has been send to bank. So contact customer service and file charge dispute they had given me a no. Refund reference
                              Of 1st order of rs.799 is 395402 & 2nd order of rs.599 is 366202
                              But customer service is saying they can file nothing like charge dispute and can only check if money came to your account or not.
                              Same behaviour by branch also.
                              Don't know what to do
                              May 22, 2018
                              Complaint marked as Resolved 
                              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                S
                                SandeepGoswami20
                                from Sonipat, Haryana
                                May 18, 2018
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                                Address: 110094
                                Website: www.pnbindia.in

                                I have purchased a product from amazon on 10th may 2018 and refund of rs.1148 has been processed successfully on 5/10/2018. The authorization code (Refund reference number) for the transaction is 352410. But my account not showing the amount. They are telling charge dispute but bank said they cannot do this. Wht should i do. Pls solve this prblm and get my money back.
                                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                  Tarun Dabas
                                  from Delhi, Delhi
                                  May 17, 2018
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                                  Address: New Delhi, Delhi, 110081

                                  Hello,
                                  On 3rd may i a product through flipkart worth rs.8199.00. The order was failed due to some errors but my bank account was debited with rs 8199.00. Till this day i i didn't received any message from the bank or flipkart regarding the refund. Kindly look forward to this problem and please initiate the refund.
                                  Flipkar officials claims that they did not received the ammount.
                                  Details;
                                  Tarun dabas
                                  [protected]@gmail.com
                                  [protected]
                                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                    shriom mishra
                                    from Lucknow, Uttar Pradesh
                                    May 16, 2018
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                                    Address: Lucknow, Uttar Pradesh, 226021

                                    Sir
                                    I shri om mishra customer of pnb branch integral university dasauli lucknow having a/c no - [protected].
                                    I withdrawal 10000 rs from pnb atm on[protected]:11 am​
                                    But i got 8500 rs (4 notes of 2000 rs and one note 500 rs total 8500 rs only) which is 1500 rs less than the entered amount and 10000 rs deducted from my account.
                                    I am attaching all the snapshot of atm receipt and snap of notes withdraw from atm.

                                    I have complained on[protected]Complained no - m[protected] time - 5:35 pm) i do not got any response from bank side and after that i called 3 more times.
                                    Now they are telling me that you can mail on [protected]@pnb.co.in and we can not do anything regarding this problem.
                                    I want my money within this weak else i will close this account.
                                    A/c no - [protected]
                                    Complained no - m[protected]
                                    Name - shri om mishra
                                    Mobile no= [protected]
                                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                      abutalib khan
                                      from Gurgaon, Haryana
                                      May 16, 2018
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                                      Address: Ghaziabad, Uttar Pradesh

                                      I was doing a transaction of ₹1559 by debit card on 2 may 2018, transaction was failed but the amount was deducted from my account, i raised a complaint in customer care (Sr a[protected] on 3rd may, but neither the complaint is resolved nor the amount is refunded. I contact to the freecharge also the give me pg id & pg name (Pg id [protected] & pg name: payu) & said contact your bank with this reference. But customer care just say it will take upto 45 days...
                                      It's too much time your process is very very slow, i'm very disappointed by such services
                                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                        narenderss
                                        from Noida, Uttar Pradesh
                                        May 16, 2018
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                                        Address: Mumbai City, Maharashtra

                                        Dear sir. Namaste.
                                        I narender singh, 193504-h ex navy.[pnb account no:[protected]]
                                        Micr code:[protected]
                                        Ifsc code: punb0620300
                                        Location:. Cheetah camp. Mankhurd, mumbai (Mh)-400088
                                        My two in no cheques have been returned in favor hdfc ltd.
                                        1. Cheque no 171924 dated 03 apr 18 for rs 15000.
                                        2. Cheque no 171926 dated 03 apr 18 for rs 122
                                        It is requested to solve issue.
                                        Thanks and regards.
                                        Narender singh
                                        [protected].

                                        Present address.
                                        Narender singh
                                        C-17, nilesh classic, satavnagar, handewadi road, hadapsar, pune.
                                        [pan card bbops8524d is linked with aadhar no[protected]]. Attached as enclosures.
                                        I approached pune branch hadapsar at magarpatta. They also instructed to kindly contact yourself.
                                        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                        May 25, 2018
                                        Updated by narenderss
                                        not resolved.
                                        May 25, 2018
                                        Updated by narenderss
                                        With reference to below mail.

                                        please advice whom to contact as problem not being resolved, no seriousness at pnb.
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