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Punjab National Bank [PNB] Complaints & Reviews

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Updated: Oct 27, 2025
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Punjab National Bank [PNB] reviews & complaints page 144

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I
ishita_gupta
from Ludhiana, Punjab
Apr 13, 2018
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Address: 160059

Amount of 1394 is debied twice from my debit card while swaping my card in csd canteen.. Transaction id are pos 4267 12 wing urc \ this transaction is falied by csd canteen \ pos 4268 12 wing urc \

Amount of 873 is debied twice from my debit card while swaping my card in csd canteen.. Transaction id are pos 3802 12 wing urc \ this transaction is falied by csd canteen pos 3803 12 wing urc \
Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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    Gunja Sharma
    from Balotra, Rajasthan
    Apr 12, 2018
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    Address: Kota, Rajasthan, 324005

    On 1 april 2018 i tried to withdraw 4000/- from atm. Amount debited but now received due to some were. This is not credited to my account till date. Complaint many times though calls and mails. Still not resolved. I am fed up of calling again and again on helpdesk number. Very bad banking system. I will close this account very soon. I want my money back asap.
    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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      H
      happy786
      from Amritsar, Punjab
      Apr 12, 2018
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      Address: Jalandhar, Punjab, 144630
      Website: no

      Respected sir my name is surjit kaur account number is [protected] branch in kang sahbu pin code 144630 Jalandhar my grandson used to sbi atm machine village chitti jalandhar branch sbi My grand son Two time 10000 enter number in atm and total debit my account 20000/- thousand rupees atm say sorry to unable to process date[protected] time is 18:38 to 18:40 eveving atm id is dfbp[protected] pls refund my money
      Apr 12, 2018
      Complaint marked as Resolved 
      [email protected] ph no 9779315329 complaint no is 5000258615
      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
      Apr 17, 2018
      Updated by happy786
      respected sir/madam your company resolved my complaint thanks and thanks for pnb
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        V
        Varun Kumar Arora
        from Maur, Punjab
        Apr 12, 2018
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        Address: Sangrur, Punjab, 148023

        Request for employment on compassionate ground rejected.

        Ref : HRMD : IR: ECG N -223, 22.09.2016

        I have applied for employment for my son Varun Kumar Arora on compassionate ground on a/c o[censored]nfortunate death of my husband on duty. My application has been declined on the ground that '' Condition of the family is not indigent".

        Regards

        Uma Rani

        Mb. [protected]
        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
        Sar ji m aap say request kart hu ki marya RS. Da do
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          S
          Subhashcimfr
          from Ahmedabad, Gujarat
          Apr 12, 2018
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          Address: Bokaro, Jharkhand, 828403
          Website: www.pnbindia.in

          With respect to complain srn no. M[protected], an illegal transaction of rs. 7000/- (Seven thousand rupees) has been occurred from the account of silam devi which is at punjab national bank, telo (Bokaro) through atm card on 30 march 2018 at 08:22:48 pm, although the atm was kept safely at home (Telo, district-bokaro, jharkhand-828403).

          Immediately after receiving sms of amount deduction from the account, i have contacted the pnb bank helpline. As stated by customer care helpline the transaction was performed through atm card from bank of india atm, nehru palace, delhi. The customer care personal advised me to block the atm card and complain the matter to nearest police station and the bank branch with which account is associated. I have performed the same.

          On the very next day, i have communicated the matter to police. They handed over the receipt on 04 april 2018. I have given the copy of same (Receipt) with a detailed application to the bank on 05 april 2018. The bank personnel told me that they will forward the matter to pnb head office.

          However, on 11th april i have received the sms from bank that my claim lodged vide srn no. M[protected] is rejected due to successful transaction. This is a serious issue when bank neither have taken any step nor have tried to contact the customer and just forwarded the sms without any doing.
          On this matter, i have again contacted with customer care and they denied me for any further help. They just told me to contact again to the bank and the police.

          Therefore, without having any addressing of my concern from the bank and customer helpline, i am writing here to please take immediate measures, so that my money can be return safely to the mentioned account.

          The details of account is as follows:
          Customer name: silam devi
          Account no.: 108500xxxxxxxxxx
          Type of account: saving account
          Branch: punjab national bank, telo (Bokaro), jharkhand-828403

          Thanking you,
          Subhash kumar
          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
          Apr 06, 2018
          rinku31's response
          Tried calling customer care also but no one is answering the phone call there...
          Sir/madam I'm trying to confirm one beneficiary account for online transaction.. but I'm not receiving the OTP number on my registerd mobile number to confirm that account.. kindly do the needful and resolve my problem as soon as possible..
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            A
            amansaxena017
            from New Delhi, Delhi
            Apr 12, 2018
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            Hi team,

            I am vipin saxena, i have used regional pnb atm, bisalpur chauraha, bareilly on 20th march. My amount has been deducted from my account but payment not received frm the atm and your officer is helping for same.
            Request you help for same.

            Deatils are as given beow,
            Bank account no : [protected]
            Atm no : [protected]
            Mobile no: [protected]
            My bank address : railway bazar, haldwani.
            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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              M
              Manavpanku12
              from Mumbai, Maharashtra
              Apr 12, 2018
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              Address: Kurukshetra, Haryana, 136118

              I want to do shopping on flipkart and done payment of 1344 rupees through phonepe app 95 rupees payment do from phonepe wallet and 1249 rs through my pnb debit the payment was failed and amount deducted the amount of phone pe wallet of 95 rupees come back but amount of 1249 rs of pnb debit card not come back from 2/04/2018 to till now my transaction id for failed payment is p1804022254208790243926 i contact to bank regards of this several time but bank says wait for some more time and phonepe denies that they didn’t get any amount and says its bank’s fault so tell me how many days i have to wait its been 10 days till now i m watting for it but didn’t get any solution i request plz refund my amount 1249 rupees as soon as possible
              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                A
                ankuyadav680
                Apr 11, 2018
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                Address: Mahendragarh, Haryana, 123001

                Hello,

                This mail is intend to high level escalation against branch manager Hitesh Kumar(Need to confirm Full name) for misbehave with female customer and denying his duty to perform Aadhar and PAN updation.

                I faced a horrifying incident when I visited to Punjab National bank Narnaul branch for updating Aadhar card and PAN number for my saving bank Account No [protected].

                Date of incident: 27 march 2018
                time: 2 to 4pm (Refer CCTV footage)

                Branch MICR Code:[protected]
                IFSC CODE: PUNB0036000

                I requested one of the bank staff to update my Aadhar card and PAN card the bank staff denied the duty then I visited Branch manager Hitesh Kumar cabin. I went inside to his cabin and requested to update my PAN and Aadhar card because i need it to fill MY ITR retruns to follow the guideline of RBI and income TAX before 31st march 2018. He completely denied and asked me to go out of branch. He said that he is not there in bank to update the PAN and Aadhar card of customers. i told him that i needed it before 31st march to fill my ITR return then he said you just go out and i cant do anything. i warned him that he is not doing right then he asked to me go anywhere and fill a complaint against him. he said that do whatever you want to do.it is my branch and i cant do this work.I never saw such kind of behavior of any Bank PO in my entire Life. He was so proudy that he was behaving like a king. i again requested him and explained its reason that if my PAN is not updated then i will not able to fill my ITR. he said that you go out and dont come back. i was scared with his behavior and i feared and came out of the bank. due to this misbehave i am feeling scared and decided to complain against him .

                I am sending letters to RBI, PMO India and Chief Minister of Haryana to take the appropriate action against him. due to his ignorance i could not file my ITR. i am also sending letter to Head of Income tax.

                I would request you to take appropriate action against him and update my PAN and Aadhar and immediate basic. i would request you to take CCTV footage of that incident and take strict action against him. Please do not close this complaint without taking written confirmation from my hand.

                i would request manger to terminate such employee with immediate effect.

                My details are as mentioned below:
                Name: Priyanka Yadav
                Account no: [protected]

                Note: As per prime minister and RBI advice it is mandatory to update the PAN and Aadhar in our accounts and if any banker denies to do that then it is punishable offence.
                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                  D
                  dinesh gupta
                  from Gurgaon, Haryana
                  Apr 11, 2018
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                  Address: New Delhi, Delhi, 110019

                  Sir/madam,
                  Inspite of several visits to branch and emails i, am not able to activate my debit card. It is very shameful behavior of bank staff and manager, they call me personally inspite of giving authority letter to my husband. Please let me know where should i go for my request to activate my services. Is it possible for a working lady to take leave several time only to get her card activated. What is intention of bank staff to recall me several time. Can't they complete their work on single visit. I had given all my kyc documents they attested my signature on 3rd of april. But till date they did not activated my card
                  Please tell me
                  1) how much time will it take to activate newly issued debit card?
                  2) why don't you accept authority letter in the name of husband?
                  3) why do u call account holder personally for every small services?

                  Please revert me

                  Thanking you
                  Rekha gupta
                  A/c #[protected]
                  Ph # [protected]
                  Branch - tughlakabad extn
                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                    S
                    stanli
                    from Ludhiana, Punjab
                    Apr 11, 2018
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                    Address: 140126

                    I tried calling customer care, but no one is responding.

                    On 10th April, 18, Around 6 pm, I have make a ATM transaction of 10, 000 at
                    ATM WDR 8984 PNB \BUS STOP MOJOWAL NR SH \IPATIA

                    But, the screen of ATM goes off and I did not received the cash, but got message on my registered mobile number of deduction of 10, 000.

                    Please credit 10, 000 to my account as soon as possible. and look into this matter.
                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                      P
                      pankaj9958
                      from Noida, Uttar Pradesh
                      Apr 11, 2018
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                      Address: Gurgaon, Haryana, 122002

                      We have ordered a phone samsung galaxy a8 from amazon and later we canceled it and they said that our money will refund in 4 to 5 days but its very long about 20 days and we are not getting our money back. So we are requesting you to please update my problem and check wheather our money is refunded or not. Please watch through the process and help us.
                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                        J
                        Jhantu Chakraborty
                        from Lucknow, Uttar Pradesh
                        Apr 11, 2018
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                        My earlier complaint reference number is sr a[protected] on april 4. On april 1st 2018 i attempted twice to draw money from allahabad atm in kharagpur, west bengal. System error was displayed, couldn't get money. Again i went to pnb atm in kharagpur rly station. Message displayed that your today's limit exceeded. Here also i failed to get money. But after that i got message '10000.00 debited from your account'. Where as i did not get a single penny. I reported this matter on telephone to pnb customer care on 4th april, but till today i did not get any information. Pl solve my at the earliest, thanks
                        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                          Ankur9
                          from Noida, Uttar Pradesh
                          Apr 11, 2018
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                          Address: Ghaziabad, Uttar Pradesh, 201001

                          Dear sir/madam.
                          I am ankur this side writing you this complaint in respect of my current account no. [protected] by the name of chawla tent and decorators. I just go through my statement for the month of february 2018, and i noticed that there are few transactions for the total amount of rs. 1770/- deducted from my account without any specific reason, there would be some problem in the bank's connectivity for which these rejection charges would be charged me from 11/02/2018 to 22/02/2018.
                          Kindly waive off the sum of amount with regards.
                          Thanking you.
                          Mail id: [protected]@yahoo.co.in
                          Mobile no: [protected]
                          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                          Transaction of 6000/- was declined by SBI ATM sector 30 chandigarh on 2nd april 2018 at 3pm but money was deducted from account. Kindly help!
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                            R
                            rinku31
                            from Pune, Maharashtra
                            Apr 10, 2018
                            Resolved
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                            Resolved

                            Sir/mam,
                            My name is rashmi patil my a/c no. Is [[protected]] and my registered mobile number is [[protected]]. I am getting all the updates regarding my bank an atm transactions but i am not getting my otp no. On my registered mobile no. So please try to solve this asap..

                            Called customer care also bt no one is answering call on the customer care number...
                            Awaiting your reply...
                            Apr 10, 2018
                            Complaint marked as Resolved 
                            Plz delete my complaint as in that complaint.. by mistk i hv mentioned my personal details..
                            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                              S
                              satishsharma269
                              from Ambala, Haryana
                              Apr 9, 2018
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                              Address: Jaipur, Rajasthan, 302020

                              Dear sir/ madam /. My name is shakuntala, a senior citizen. I've got my sb a/c no.[protected] transferred on my request frompnb's naga (Raj) branch-2725 to aatish mkt jaipur raj branch 7504 for about more than 2 months but nagar pnb br. Has not sent pension file to my present branch jaipur, despite my repeated requests, which please look in to & oblige.
                              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                              Apr 09, 2018
                              Updated by satishsharma269
                              PNB's online complaint cite/portal does not work.Itshows 'server failed ' every time. Remains unable to process.
                              Hello sir I have old customer in Punjab national bank.i try more time to connect customer care.but not connected so, I sent this mail. When I filled user ID and password then show on screen 'session expire'
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                                S
                                sarfaraz khan khan
                                Apr 9, 2018
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                                Address: 831001
                                Website: pnb

                                Respected sir/madam
                                This is sarfaraz khan my account no.[protected] and ifsc code
                                Punb0220900 jamshedpur sakchi branch, i have nro account, my problem is that my friend mohammad arshad ansari account no. Is[protected] and ifsc code is icici0002495 icici bank mango branch has send money on 14/03/2018 from icici bank reference id [protected] their showing successfully status, but still amount has not credited in my account, so please help me that what is the problem happened in my account, i will always thankful to you.

                                Your"s faitfully
                                Mr, sarfaraz khan
                                A/c no.[protected]
                                Customer id : brb086719
                                Sakchi branch.
                                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                Apr 09, 2018
                                Updated by sarfaraz khan khan
                                All ready i have complaint in customer care service But still not receive any response .
                                complaint no.[protected].[protected], [protected].
                                Apr 09, 2018
                                Updated by sarfaraz khan khan
                                Very very thanks for give urgently response and thanks god blase you. please solve my solution.
                                I tried to take the money from an atm but failed so i tried 6 times and every time transaction failed earlier my balance was around 19000 but now it is 2300. Tomorrow there is a pending emi so what should i do now? Return my money in my account so tommorow's emi can be done
                                My account no is
                                [protected]
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                                  A
                                  arjkjain2810
                                  from Delhi, Delhi
                                  Apr 9, 2018
                                  Resolved
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                                  Resolved

                                  Address: Panipat, Haryana, 132103

                                  Atm — withdrawal from atm money not come and debited to my a/c.

                                  14 reviews
                                  Nvenkatrav submit a complaint
                                  Sir,
                                  I with draw an amount of rs.10, 000 or 5000 on 06/04/2018 debited in my account but i din't get any cash from atm machine. And i recived sms on my register mb no. [protected], my atm is pnb bank and atm machine is icici bank atm atm id is sfvd9681

                                  My a/c no. [protected] (Pnb)
                                  Mr. Jitender
                                  Aug 6, 2021
                                  Complaint marked as Resolved 
                                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                  Dear sir/mam,
                                  i've lost my 2 chaques no 612410 and 612411. I want to cancel these chaques .
                                  My account details are as follows:
                                  a/c holder name : mahesh kumar s/o mahaveer prasad
                                  address : vill- jewli, teh - laxmangarh, dist. - sikar.
                                  A/c no. - [protected]
                                  bank : punjab national bank, nechhwa sikar
                                  2% enhanced DA arrear for the month Feb and jan 18 has not been included in pension paid in the month of April 18. You are requested to please pay this amount at earliest please.

                                  Thanks
                                  AVTAR SINGH RAJPUT
                                  Mob. No. [protected]
                                  Account number. [protected]
                                  B208 Rail vihar sector 45 faridabad Haryana india
                                  Dear Arjkjain2810,

                                  We are from ICICI Bank and are sorry to hear about your experience. Please approach your respective bank regarding the discrepancy. We will extend our full co-operation and assistance


                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    S
                                    skbmjain
                                    from Delhi, Delhi
                                    Apr 9, 2018
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                                    Sir/madam,

                                    I used my pnb (Punjab national bank) atm card to withdraw rs.1000/- at hdfc bank atm near campus 3, kiit university bhubaneswar on 06/04/2018 near about 6.30 pm in the evening. But money was not received.
                                    After some time, i got message that rs 1000/- debited to my account.

                                    Kindly look into the matter & arrange to pay me rs 1000/- asap.

                                    Please inform me soon.

                                    The details are as following.

                                    Account no : [protected]
                                    Customer id : ep0017474
                                    Branch : pnb shikohabad
                                    Ifsc code : punb0311100
                                    Date – 06/04/2018
                                    Amount -1000/-...
                                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                      S
                                      Sachin Khedar
                                      from Mumbai, Maharashtra
                                      Apr 9, 2018
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                                      Hello as i have performed imps transaction of 45000 on 6 april 2018. The money got deducted from my account but not credited into the beneficiary account neither i got the refund for that transaction. As i have contacted pnb customer care they asked me to wait for 7 working days. As i am student the amount is very urgent for me. I am posting the photo of same. So kindly resolve the matter. Thanks
                                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                      Apr 09, 2018
                                      Updated by Sachin Khedar
                                      As my account number is [protected]
                                      IFSC - PUNB0024400
                                      BRANCH NAME - Jhunjhunu Station Road. Kindly resolve the issue as soon as possible thanks
                                      My new atm card not work
                                      Sir/madam I have put a claim case of my husbands fixed deposite in PNB bank
                                      nangal raya, the bank is not settling the claim.I have visted the branch several time but the stuff is saying to come in july, told go to THE PRIME MINISTER,
                                      manager say complaint against staff,
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                                        M
                                        mukeshs19866
                                        Apr 8, 2018
                                        Resolved
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                                        Resolved

                                        Address: 841301

                                        Dear sir/mam,

                                        I try to withdrawal money from pnb account no:- [protected], chapra bihar, through hdfc atm, in three transition the first transition 10000 rs was failed and the amount deducted from my account. And i file a complain against that the complain no is:- m[protected].. Please look into this and try to reimburse the amount asap..

                                        Thanks..
                                        Apr 9, 2018
                                        Complaint marked as Resolved 
                                        They didn't given any confirmation about that, Still they didn't closed my complain file..M119689606..
                                        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                        Apr 09, 2018
                                        Updated by mukeshs19866
                                        I don't know, how they marked it resolved.. :(
                                        Apr 24, 2018
                                        Updated by mukeshs19866
                                        thanks for PNB, I get my deducted money..:)
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