Claimed

Punjab National Bank [PNB] Complaints & Reviews

1.1
Updated: May 5, 2026
Complaints 4898
Resolved
1100
Unresolved
3798
Contacts

File a complaint to Punjab National Bank [PNB]

Having problems with Punjab National Bank [PNB]?

File a complaint and get it resolved by Punjab National Bank [PNB] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Punjab National Bank [PNB] reviews & complaints page 205

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
K
khushboo pd.
from Mumbai, Maharashtra
Feb 3, 2015
Report
Copy

Address: New Delhi, Delhi

Through this forum I want to draw attention of rbi that when the govt is doing its bit by opening 0 balance accounts for the poor; there are some banks which are looting their customers. i have a sb ac no. [protected] with the pnb. recently they deducted 200 as qab charges from my ac without any information. in addition they charge 112 as annual atm charge. and 16.85 as sms charge every 2 or 3 months.. add to this 25 for deposits through the cash deposit machines. and 25 to 40 for deposits made at other branch. Sir if this situation does not change. small savers like me will end up losing their hard earned money instead of earning interest. therefore i request you to take some steps in this regard i also appeal to you to take some action for the sake of small investors like me thanks and regards sunil kumar
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    K
    khushboo pd.
    from Mumbai, Maharashtra
    Feb 3, 2015
    Report
    Copy

    Address: New Delhi, Delhi

    Through this forum I want to draw the attention of respected PM shri N.Modi Ji that when the govt is doing its bit by opening 0 balance accounts for the poor; there are some banks which are robbing their customers. i have a sb ac no. [protected] with the pnb. recently they deducted 200 as qab charges from my ac without any information. in addition they charge 112 as annual atm charge. and 16.85 as sms charge every 2 or 3 months.. add to this 25 for deposits through the cash deposit machines. and 25 to 40 for deposits made at other branch. Honourable PM Modi sir if this situation does not change' small savers like me will end up losing their hard earned money instead of earning interest. therefore i request you to take some steps in this regard i also appeal to the rbi to take some action for the sake of millions of small investors like me thanks and regards sunil kumar
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      T
      tarunkumar.ocjp
      from Noida, Uttar Pradesh
      Feb 3, 2015
      Report
      Copy

      Address: Bulandshahr, Uttar Pradesh

      Hi there, I am a satisfied customer of PNB. Yesterday I lost my Atm Card somewhere. So Please Block it asap. My Details are: Name : Tarun Kumar S/O : Mr. Prem Chand Sharma A/C No : [protected] Customer No : FKY003625 mail id: tarunkumar.[protected]@gmail.com Mobile : [protected]
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        B
        Bhawana Prakash
        from Noida, Uttar Pradesh
        Feb 2, 2015
        Report
        Copy

        Address: New Delhi, Delhi

        Dear sir, I am a PNB A/c holder and my A/c no is [protected]. I was trying a 4000 withdrawal from ICICI bank ATM as date on[protected] at 19:39 on ATM ID SEVDA610 wich is located in Chirag Delhi but the withdrawal cash is not came through out the machine. and the amount is already detected form my main balance. however i have already complain regarding this matter but not getting any satisfied response and not even my cash back to my account please fix this as soon as possible. ATM ADD:11- E Chirag Delhi Date[protected] Time: 19:39 Withdrawal amount: 4000 ATM ID SEVDA610 TXN No. 4720 A/c No. [protected] Complain No. A[protected]through Yogesh). Complain date:[protected]. Thanks & Regards Bhawana Prakash.
        Feb 09, 2015
        Updated by Bhawana Prakash
        Dear Sir,

        Kindly confirm the status as per trailing mail
        Dear Sir,

        Till date not resolved


        Kindly confirm the status as per trailing mail
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          gauravjp007
          from Kolkata, West Bengal
          Feb 2, 2015
          Report
          Copy

          Address: East Singhbhum, Jharkhand

          Hello Sir/Madam, I have taken education loan from Punjab National Bank, Golmuri Jamshedpur in August 2008 for higher education. Course Period :[protected] IFSC Code : PUNB0304600 Loan No : 304600JB00000980 I have applied for CSIS scheme but I have got subsidy only from[protected]. According to 2014 Finance Minister P. Chidambaram budget I am suppose to get interest subsidy from 2008 to 2013. I approached bank regarding this but they told me that I will not going to get more than that. Could you please do the needful so that I will get the complete interest during moratorium period and my EMI will get reduced. Thanks & Regards Gaurav Sinha Mob# [protected] Mail# [protected]@gmail.com
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            K
            khandelwal deepak
            from Mumbai, Maharashtra
            Jan 28, 2015
            Report
            Copy

            Address: Ghaziabad, Uttar Pradesh

            Dear Sir/Ma'am, After a long time wait, I got no solution / refund from PNB side. I am to clear you that I have sent a reminder (3rd) mail to PNB but got no solution still. For your reference I am again mentioning the problem and detail of the past mails regarding complain of this issue as per below and hope you will check out and provide the solution to me. (A)First Mail Sent on date – 05/Dec/2014, Time – 12.20 PM Mail Sent to – (1) [protected]@pnb.co.in (2) [protected]@pnb.co.in (3) [protected]@pnb.co.in (4) [protected]@pnb.co.in Solution – No solution found only find complain no ie :- M[protected] from [protected]@mail.pnb.co.in on 05/Dec/2014 at 02:49 PM (B)Second mail Sent on dated – 20/Dec/2014, Time : 10:59 AM Mail Sent to – (1) [protected]@pnb.co.in (2) [protected]@pnb.co.in (3) [protected]@pnb.co.in (4) [protected]@pnb.co.in Solution – No Solution or Reply from them side (C)Third Mail Sent on Date – 28/Jan /2015, Time: 06:15 PM Mail Sent To - (1) [protected]@pnb.co.in (2) [protected]@pnb.co.in (3) [protected]@pnb.co.in (4) [protected]@pnb.co.in (5) [protected]@pnb.co.in (6) [protected]@pnb.co.in (7) [protected]@pnb.co.in (8) [protected]@pnb.co.in (9) [protected]@pnb.co.in Solution / Reply: - Awaited Dear Sir/ Mam, I am inform you I am Deepak Khandelwal is a saving a/c holder of PNB (A/c No - [protected]) I had a/c balance - 13122.91 Rs(Cr.)by[protected]. Afterward I withdraw 10, 000/- Rs by 24/10/2014 and a/c balance came - 3122.91 Rs(Cr.) I have remember I didn't do any other transaction in this a/c in terms of deposit or withdraw after this one. But in passbook entry by dated 29/10/2014 is mentioning again 10, 000/- overdue withdrawal and Balance is came - 6877.09 Rs (Dr.) As I knew about this matter by 04-12-14 noon, so same day evening I check my a/c status threw my ATM to cross check the error and found my balance - 0 (Zero) Sir/Mam, I have remember - I withdraw 10, 000/- Rs by 24/10/2014 and my a/c balance was - 3122.91 Rs(Cr.) And after this no transaction has been made by me. Overdue is not possible from my side. So, you are requested to go through this and check where this technical or manual problem and get refund my amount ie: 10, 000/- Rs. Please, see this matter and get it resolve asap. I will be highly thankful for you. Regards Deepak Khandelwal Mob. No. [protected]
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              AHUJA TOUR & TRAVELS
              from Delhi, Delhi
              Jan 28, 2015
              Report
              Copy

              Address: Panipat, Haryana

              Dear Concern, I am current account holder of PNB Tehsil camp, Panipat branch using A/c no.[protected]. I am facing problem in login to my account's net banking from last 4months and bank staff is not able to resolve my complaint. Kindly help me.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                N
                narora7
                Jan 21, 2015
                Report
                Copy

                Address: Jaipur, Rajasthan

                I had withdrawn Rs 10000/- from PNB ATM ID L5395300 on 01-Dec-2014 situated on shipra path mansarovar jaipur Rajasthan. No Money came out from the ATM machine but the account has been debited with the same amount. I had registered a complaint with the bank branch in SFS mansarovar jaipur branch immediately but haven't received the money back yet. Complaint No # M[protected] Trx No # 3834 atm Id # L5395300 A/C # [protected] Thanks D K Arora
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  T
                  themm004
                  from Indore, Madhya Pradesh
                  Jan 21, 2015
                  Report
                  Copy

                  Address: Shivpuri, Madhya Pradesh

                  hello sir/madam i am mayank gupta from shivpuri my saving a/c [protected] is in punjab national bank, shivpuri ifsc code ( PUNB0312700 ) My mobile number is not activated in the bank, I do not receive any message, Five-time applications in mobile messaging services have given to activate, If my application is not a action, so pls help me % start sms alert in my mobile nu. [protected]
                  Helpful
                  1 other people found this review helpful
                  1 found this helpful
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    sanjay sharma0121
                    from Vijayawada, Andhra Pradesh
                    Jan 5, 2015
                    Report
                    Copy

                    Address: Meerut, Uttar Pradesh

                    Dear sir / On 18/11/14 I go to P.N.B bank A.t.m At surajkund road Meerut a.t.m id is G3078200 time 13:58 after enter the card in Atm and enter pin atm screen was hang after wait of 15min in my mobile s.m.s came that i have widthrawl rs 15000 after that i have done complain at customer care complain no.A[protected] after wait of 8 days they say that your transcion is successfuly than i go to P.N.B Zonel office at Saket Meerut and say my problem but they also say same after 15 days i say that show me cctv footage but after 8 days they told me that we dont have cctv footage of that A.t.m now sir iam doing complain to u please resolve my problem thnak you very much Sanjay sharma A/c no. [protected] Punjab national Bank Kanker khera Meerut mob [protected]
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      sanjay sharma0786
                      from Nichlaul, Uttar Pradesh
                      Dec 27, 2014
                      Resolved
                      Report
                      Copy
                      Resolved

                      Dear sir / banking lokpal On 18/11/14 i go to P.N.B bank Atm At suraj kund road Meerut atm id is G3078200 time 13:58 after enter the card in Atm and enter pin atm screen was hang after wait of 15min in my mobile s.m.s came that i have widthrawl rs 15000 after that i have done complain at customer care complain no.A[protected] after wait of 8 days they say that your transcion is sucessfuly than i go to P.N.B Zonel office at Saket Meerut and say my problem but they also say same after 15 days i say that show me cctv footage but after 8 days they told me that we dont have cctv footage of that A.t.m now sir iam doing complain to u please resolve my problem thnak you very much Sanjay sharma A/c no. [protected] Punjab national Bank Kanker khera Meerut mob [protected]
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Saba Ameer
                        from Delhi, Delhi
                        Dec 18, 2014
                        Report
                        Copy

                        Address: New Delhi, Delhi

                        On 10th Sept 2014, I tried to withdraw money from PNB's ATM at Nirman Vihar Metro Station, Delhi but the ATM got hanged and I did not even enter the amount. But money was deducted from my account. I registered a complaint with Standard Chartered bank and they communicated with PNB and PNB said its a valid transaction. How can it be a valid transaction when I didn't receive the money. Again Standard Chartered bank tried contacting PNB for a detailed enquiry but PNB did not respond.Please help me out.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          sshyamkumar88
                          from Chennai, Tamil Nadu
                          Dec 18, 2014
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: Chennai, Tamil Nadu

                          sir, my name is s.shyamkumar my pnb account no: [protected]. i have recharged an amount of rs 1000 to my mobile but due to some problem recharge was unsuccesfull but rs 1000 is deducted from my account on 07/08/14 nearly 4 months passed my money is not yet refunded. Raised 3 complaints they have given 3 complaint numbers but no further steps taking to sort out my issues.the 3 complaint numbers are 1: M[protected]: M[protected]: M[protected]. only i am getting complaint nos from bank but they are doing nothing on that. 4 months has passed i have not received a single penny. my time is wasted lot by calling to these people. I have called to their customer for more than 5 times, every time when i call they are saying it will take 45 days to process a complaint number. after 45 days when i call them they are given new complaint no, and again asking me to wait for 45 days.It is very frustrating to call every time and to hear the same dialogue from them. The customer service is very poor. I have also spoken to one of their higher officals but no use. i strongly recommend to give a warning to customer service for their irresponsible behaviour if possible impose penalty. also i request for refund my money.
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            Anit Maurya
                            Dec 16, 2014
                            Report
                            Copy

                            Address: Mathura, Uttar Pradesh

                            Dear sir, My self Anit Kumar, I transferred 15000 rupees from A/c No.[protected] ( Name of A/c Holder Rinku Kumar, A/c Holding branch Bihasara Bazar, Mirzapur u.p. ) by net banking this money debited from my account and also credited on above account but when the A/c holder gone to ATM then money was not throughout but it was debited my account. i also registered the complaint to executive and bank manager also. they registered my complaint & give me a complaint no. which is [protected] on dated on 30.10.2014. but till today i not received my money back and also facing the rude behavior of bank manager. they are using abusing language with me. i am totally frustrated with the behavior of bank. Kindly resolve the issue as soon as possible i am facing financial crisis.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              V
                              vikramvishnoi
                              Dec 10, 2014
                              Resolved
                              Report
                              Copy
                              Resolved

                              dear sir my name is vikram kumar and account no.[protected].on 27 oct2014, i was withdrawing a some money2400chinese currency-yuan from ATM, it so happened that there was no dispersal of the cash from the ATM but same account was debited from my account. i have complained at the branch office of ICBC bank
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                K
                                kanhaiyalalsn
                                from Delhi, Delhi
                                Dec 8, 2014
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: Jaipur, Rajasthan

                                Hello Sir, My name is Kanhaiya Lal Mali and I have an education Loan account in PNB bank. My loan was sanctioned in Feb, 2008 and i am eligible for education loan interest subsidy but still not credited in my account. Please suggest me, what should i do for it.
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                Even I have also taken loan on Aug 2007 so I am eligible for education loan interest subsidy. I have contacted to PNB Bank Chandrashekarpur, BBSR branch, those people are communicated me like you are not eligible for subsidy as I am continuously paying EMI and its according some guidelines. So I have dropped a mail to BSSR circle office of PNB regarding clarification in this issue. But didnt get any reply still.
                                I would suggest to all of you who is eligible for interest subsidy kindly drop mail to PNB head office.
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  K
                                  kandarpsingh
                                  from Delhi, Delhi
                                  Nov 17, 2014
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: Ghaziabad, Uttar Pradesh

                                  With due respect, I hereby complain about the inconvenience that I have to undergo as per not receiving the amount while on transaction. On 25th June 2014 I have done two transaction of 5000rs in which one was successful and other doesn't, but the money was deducted both time but not return yet. I had complained about it and my complain numbers are M[protected] and M[protected], the reply they gave that they have forward some document to branch which my branch refused to have. I am a student of SRM UNIVERSITY, Ghaziabad and its like 400 miles far my base branch and really hard to get there every time Now for further I want to ask your to solve my problem and update my account with my 5000rs. Thanking you yours faithfully Kandarp Singh
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    abhay_deo
                                    Nov 14, 2014
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: Ranchi, Jharkhand

                                    I did transaction of Rs.1600 to pay bill of my reliance number [protected] from website: www.talktym.com on 25th Sep 2014 but my transaction was failed and even I got the message for failed transaction which snapshot is attached with this mail. I complained to your bank and complain no. M[protected] but my claim is rejected. Kindly do the needful. And kindly reverse the amount. A/c number: [protected] Contact Details: +91-[protected]
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      A
                                      abhay_deo
                                      Nov 14, 2014
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: Ranchi, Jharkhand

                                      Hi, This is to inform you that I did transaction of Rs.1600 to pay bill of my reliance number [protected] from website: www.talktym.com on 25th Sep 2014 but my transaction was failed and even I got the message for failed transaction which snapshot is attached with this mail. I complained to your bank and complain no. M[protected] but my claim is rejected. Kindly do the needful. And kindly reverse the amount. A/c number: [protected] Contact Details: +91-[protected] Bank: Punjab National Bank
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        K
                                        kd007
                                        from Delhi, Delhi
                                        Nov 5, 2014
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        i had issue regarding mobile banking and for that i had registerd complain but no procees is yet taken also being call again and again to branch they are not taking any action also i want to told that whenever i used to call branch than they ignore me and either they trnafer call to some other emoployee or put call on hold such a behavoiour and attitude is shown by the branch staff this is what you are giving to customer tottaly disapointed by the PNB service it had been alomost 1 month for my complaint if you can help on this than pleasss else i have to take some strict action because i dont want that this to be happen with other employee kuldeep singh mob:-[protected]
                                        Aug 14, 2020
                                        Complaint marked as Resolved 
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit