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Punjab National Bank [PNB] Complaints & Reviews

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Updated: May 5, 2026
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Punjab National Bank [PNB] reviews & complaints page 206

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T
themm004
from Indore, Madhya Pradesh
Jan 21, 2015
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Address: Shivpuri, Madhya Pradesh

hello sir/madam i am mayank gupta from shivpuri my saving a/c [protected] is in punjab national bank, shivpuri ifsc code ( PUNB0312700 ) My mobile number is not activated in the bank, I do not receive any message, Five-time applications in mobile messaging services have given to activate, If my application is not a action, so pls help me % start sms alert in my mobile nu. [protected]
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    sanjay sharma0121
    from Vijayawada, Andhra Pradesh
    Jan 5, 2015
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    Address: Meerut, Uttar Pradesh

    Dear sir / On 18/11/14 I go to P.N.B bank A.t.m At surajkund road Meerut a.t.m id is G3078200 time 13:58 after enter the card in Atm and enter pin atm screen was hang after wait of 15min in my mobile s.m.s came that i have widthrawl rs 15000 after that i have done complain at customer care complain no.A[protected] after wait of 8 days they say that your transcion is successfuly than i go to P.N.B Zonel office at Saket Meerut and say my problem but they also say same after 15 days i say that show me cctv footage but after 8 days they told me that we dont have cctv footage of that A.t.m now sir iam doing complain to u please resolve my problem thnak you very much Sanjay sharma A/c no. [protected] Punjab national Bank Kanker khera Meerut mob [protected]
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      sanjay sharma0786
      from Nichlaul, Uttar Pradesh
      Dec 27, 2014
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      Dear sir / banking lokpal On 18/11/14 i go to P.N.B bank Atm At suraj kund road Meerut atm id is G3078200 time 13:58 after enter the card in Atm and enter pin atm screen was hang after wait of 15min in my mobile s.m.s came that i have widthrawl rs 15000 after that i have done complain at customer care complain no.A[protected] after wait of 8 days they say that your transcion is sucessfuly than i go to P.N.B Zonel office at Saket Meerut and say my problem but they also say same after 15 days i say that show me cctv footage but after 8 days they told me that we dont have cctv footage of that A.t.m now sir iam doing complain to u please resolve my problem thnak you very much Sanjay sharma A/c no. [protected] Punjab national Bank Kanker khera Meerut mob [protected]
      Aug 14, 2020
      Complaint marked as Resolved 
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        Saba Ameer
        from Delhi, Delhi
        Dec 18, 2014
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        Address: New Delhi, Delhi

        On 10th Sept 2014, I tried to withdraw money from PNB's ATM at Nirman Vihar Metro Station, Delhi but the ATM got hanged and I did not even enter the amount. But money was deducted from my account. I registered a complaint with Standard Chartered bank and they communicated with PNB and PNB said its a valid transaction. How can it be a valid transaction when I didn't receive the money. Again Standard Chartered bank tried contacting PNB for a detailed enquiry but PNB did not respond.Please help me out.
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          sshyamkumar88
          from Chennai, Tamil Nadu
          Dec 18, 2014
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          Address: Chennai, Tamil Nadu

          sir, my name is s.shyamkumar my pnb account no: [protected]. i have recharged an amount of rs 1000 to my mobile but due to some problem recharge was unsuccesfull but rs 1000 is deducted from my account on 07/08/14 nearly 4 months passed my money is not yet refunded. Raised 3 complaints they have given 3 complaint numbers but no further steps taking to sort out my issues.the 3 complaint numbers are 1: M[protected]: M[protected]: M[protected]. only i am getting complaint nos from bank but they are doing nothing on that. 4 months has passed i have not received a single penny. my time is wasted lot by calling to these people. I have called to their customer for more than 5 times, every time when i call they are saying it will take 45 days to process a complaint number. after 45 days when i call them they are given new complaint no, and again asking me to wait for 45 days.It is very frustrating to call every time and to hear the same dialogue from them. The customer service is very poor. I have also spoken to one of their higher officals but no use. i strongly recommend to give a warning to customer service for their irresponsible behaviour if possible impose penalty. also i request for refund my money.
          Aug 14, 2020
          Complaint marked as Resolved 
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            Anit Maurya
            Dec 16, 2014
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            Address: Mathura, Uttar Pradesh

            Dear sir, My self Anit Kumar, I transferred 15000 rupees from A/c No.[protected] ( Name of A/c Holder Rinku Kumar, A/c Holding branch Bihasara Bazar, Mirzapur u.p. ) by net banking this money debited from my account and also credited on above account but when the A/c holder gone to ATM then money was not throughout but it was debited my account. i also registered the complaint to executive and bank manager also. they registered my complaint & give me a complaint no. which is [protected] on dated on 30.10.2014. but till today i not received my money back and also facing the rude behavior of bank manager. they are using abusing language with me. i am totally frustrated with the behavior of bank. Kindly resolve the issue as soon as possible i am facing financial crisis.
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              vikramvishnoi
              Dec 10, 2014
              Resolved
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              dear sir my name is vikram kumar and account no.[protected].on 27 oct2014, i was withdrawing a some money2400chinese currency-yuan from ATM, it so happened that there was no dispersal of the cash from the ATM but same account was debited from my account. i have complained at the branch office of ICBC bank
              Aug 14, 2020
              Complaint marked as Resolved 
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                kanhaiyalalsn
                from Delhi, Delhi
                Dec 8, 2014
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                Address: Jaipur, Rajasthan

                Hello Sir, My name is Kanhaiya Lal Mali and I have an education Loan account in PNB bank. My loan was sanctioned in Feb, 2008 and i am eligible for education loan interest subsidy but still not credited in my account. Please suggest me, what should i do for it.
                Aug 14, 2020
                Complaint marked as Resolved 
                Even I have also taken loan on Aug 2007 so I am eligible for education loan interest subsidy. I have contacted to PNB Bank Chandrashekarpur, BBSR branch, those people are communicated me like you are not eligible for subsidy as I am continuously paying EMI and its according some guidelines. So I have dropped a mail to BSSR circle office of PNB regarding clarification in this issue. But didnt get any reply still.
                I would suggest to all of you who is eligible for interest subsidy kindly drop mail to PNB head office.
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                  kandarpsingh
                  from Delhi, Delhi
                  Nov 17, 2014
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                  Address: Ghaziabad, Uttar Pradesh

                  With due respect, I hereby complain about the inconvenience that I have to undergo as per not receiving the amount while on transaction. On 25th June 2014 I have done two transaction of 5000rs in which one was successful and other doesn't, but the money was deducted both time but not return yet. I had complained about it and my complain numbers are M[protected] and M[protected], the reply they gave that they have forward some document to branch which my branch refused to have. I am a student of SRM UNIVERSITY, Ghaziabad and its like 400 miles far my base branch and really hard to get there every time Now for further I want to ask your to solve my problem and update my account with my 5000rs. Thanking you yours faithfully Kandarp Singh
                  Aug 14, 2020
                  Complaint marked as Resolved 
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                    abhay_deo
                    Nov 14, 2014
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                    Address: Ranchi, Jharkhand

                    I did transaction of Rs.1600 to pay bill of my reliance number [protected] from website: www.talktym.com on 25th Sep 2014 but my transaction was failed and even I got the message for failed transaction which snapshot is attached with this mail. I complained to your bank and complain no. M[protected] but my claim is rejected. Kindly do the needful. And kindly reverse the amount. A/c number: [protected] Contact Details: +91-[protected]
                    Aug 14, 2020
                    Complaint marked as Resolved 
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                      abhay_deo
                      Nov 14, 2014
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                      Address: Ranchi, Jharkhand

                      Hi, This is to inform you that I did transaction of Rs.1600 to pay bill of my reliance number [protected] from website: www.talktym.com on 25th Sep 2014 but my transaction was failed and even I got the message for failed transaction which snapshot is attached with this mail. I complained to your bank and complain no. M[protected] but my claim is rejected. Kindly do the needful. And kindly reverse the amount. A/c number: [protected] Contact Details: +91-[protected] Bank: Punjab National Bank
                      Aug 14, 2020
                      Complaint marked as Resolved 
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                        kd007
                        from Delhi, Delhi
                        Nov 5, 2014
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                        i had issue regarding mobile banking and for that i had registerd complain but no procees is yet taken also being call again and again to branch they are not taking any action also i want to told that whenever i used to call branch than they ignore me and either they trnafer call to some other emoployee or put call on hold such a behavoiour and attitude is shown by the branch staff this is what you are giving to customer tottaly disapointed by the PNB service it had been alomost 1 month for my complaint if you can help on this than pleasss else i have to take some strict action because i dont want that this to be happen with other employee kuldeep singh mob:-[protected]
                        Aug 14, 2020
                        Complaint marked as Resolved 
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                          Rajesh Mamgain
                          from Delhi, Delhi
                          Nov 5, 2014
                          Resolved
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                          Dear Sir, This is to inform you that I, Rajesh Mamgain Husband of Rekha Mamgain has submitted the application vide Form No 1906622 against category PD (Physically Disability) but when I have seen the updated status on DDA website it is showing under GE (General Category). Today is the last day for correction in DDA application form. Today I have visited the concerned branch i.e. PNB Indirapuram, Niti Khand - I regarding this matter and met with the Branch Manager, he told me that the concerned person is on leave so we are not able to provide another staff for doing this type of correction work. This should not be the responsible answer of my querry, if this type of negligence created by the Branch Officials, may be I can loose the opportunity to get a flat under DDA Housing Scheme - 2014. It is my humble request to take immediate action to resolve this matter, otherwise I have no option to go to the take legal action against the concerned authorities i.e.bank/DDA/its officials. Thanking you, Rajesh Mamgain (M) : [protected]
                          Aug 14, 2020
                          Complaint marked as Resolved 
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                            Tushu910
                            from Alot, Madhya Pradesh
                            Nov 5, 2014
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                            Address: Haridwar, Uttarakhand

                            My atm cum debit was expired on November 2014. At that time I was in Delhi and could not go to branch from which it was issued. So i consulted on PNB customer care about this n they asked me to block the card and go to nearby branch after 48 hours to replaceit with a new card. But when I went there officer there did not seem interested to listen and when I told her my problem then he told me that only that branch can replace the card from where it was issued. I told her that customer care suggested me for this but she clearly refused that dont listen them. They are just like that. I really don't know what to do. My branch officers are saying that they have not got the message for card blocking yet. though it is 72 hours since I blocked the card. please take an appropriate action and solve my problem as soon as possible
                            Aug 14, 2020
                            Complaint marked as Resolved 
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                              gulshan0025
                              from New Delhi, Delhi
                              Oct 31, 2014
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                              Address: Amritsar, Punjab

                              my name is gulshandeep singh my atm card no. is [protected]. I forgot my atm pin number so I request you to please send the pin number of my atm card as soon as possible plz. to my registered email addres or mobile no. Thanks and Regards GulshanDeep Singh
                              Aug 14, 2020
                              Complaint marked as Resolved 
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                                samay86
                                from Delhi, Delhi
                                Oct 28, 2014
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                                Address: Solan, Himachal Pradesh

                                dear sir/madam tomorrow i show one TV channel that is manoranjan TV in this a quiz competition is takes place i give the answer for this and today(16/10/2014) i received a call that you are won 1 St prize that is TATA Safari. He says me what are you take Tata Safari or Take Rupees .I says for rupees then he says you are credit company account for rupees RS-6500 and with in 1 hour we are credit your account of RS-126000. i credit the account which he give to me -that is Account No-[protected] Name-Ajay Malhotra Bank Name-PNB i this that it is TV show not be frod the i credit his account for Rs-6500 But in Next hour he says you are also credit account for service tax in Your Account For Rs-12600 I am Neglect it and says pls give me my money that i am credit your account for RS-6500 but now he not give me my money Pls suggest me what i am do. Pls do something pls Sir/Madam Regards Sandeep Kumar [protected] E-Mail-sandeep.[protected]@haritaseating.com
                                Aug 14, 2020
                                Complaint marked as Resolved 
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                                  gauri chaudhary
                                  from Noida, Uttar Pradesh
                                  Oct 8, 2014
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                                  Address: Bulandshahr, Uttar Pradesh

                                  Dear sir, My name is gagan Chaudhary.My a/c no is [protected] Dupty ganj bulandshahr.i used the netbanking but its not activate. its show login not allow plz activate to nearest branch. i request to you that plz activate vary soon. i need this so much
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
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                                    pranavsoni121
                                    Oct 6, 2014
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                                    Address: Bharatpur, Rajasthan

                                    Sir, I have forgot my ATM pin no.So, plz resend it to me . My details are as follows: Name- PRANAV KUMAR SONI S/O MADAN MOHAN SWARNAKAR V/P-Sanet, Teh.- Hindaun city, Disstt.-Karauli Raj. Pin code-322234 Account in Branch- PNB, Laxman mandir chowk, Atal band, Bharatpur micr code[protected] ifsc code- PUNB0004900 ACCOUNT NO. [protected] Awaiting PRANAV KUMAR SONI. MOB-[protected]
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                                      abhinav_devil007
                                      from Delhi, Delhi
                                      Oct 1, 2014
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                                      Address: New Delhi, Delhi

                                      On 28th of September 2014 morning at 11:52:56 am my money didn't came out from Punjab National Bank's ATM. But later on a message came on my mobile that amount was debited from my account. Since Sunday evening I have called at least 5 times to the bank's costumer care to register my complaint so that my money can be refunded back even twice I have spoke to there Seniors but all of them were just given lame excuses and they are not registering my complaint. I just want my sum of amount to be refunded back in my account as soon as possible. I can't keep on calling every time just to hear their lame excuses. My account no is : [protected]
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
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                                        Suma73
                                        from Mumbai, Maharashtra
                                        Sep 29, 2014
                                        Resolved
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                                        Resolved

                                        Address: Jalpaiguri, West Bengal

                                        This is with regard to my dad's Policy No. [protected] with the invested amount of Rs.1, 50, 000/- and
                                        Interaction Id No.28304987.

                                        This policy was almost forced upon me by Mr Pramit Mitra & Deepal Saha from Axis Bank in 2008. He is an old man and have no idea about Mutual Funds and such Insurances.

                                        He was clearly informed by them, that the amount of Rs.50, 000/- to be paid by him for 3 years and the amount with existing value at the time of closure can be withdrawn anytime after 5 years of tenure. Please note that there was no mention of any penalty/pre-closure charges mentioned for this policy. Post which he was asked to sign the documents which he did. He had no idea what was mentioned as clause in the Terms and Conditions which was told to me when I was following up for delay in closure of the policy and while going through repeated calls and enquires.

                                        He had sent the docs for cancellation even last year, Nov’13 and he did receive a retention call from your unit in Bangalore. Even they never mentioned any such charges but just requested him to continue since the fund value was less at that point of time.

                                        This issue was going on since May’14 and he had personally visited Jalpaiguri Branch several times and Delhi Branch twice. In between, I had escalated the case to the call center and had spoken to everyone there and post that had written to complaints desk as well. But no one had ever mentioned this huge penalty of 20k was never

                                        Nor did anyone mention that the Jalpaiguri Branch is already closed and the docs for cancellation of policy would take 1 month + time to reach the required unit, which again was confirmed only once I had contacted them.

                                        Harrassment does not end here………….he was asked to visit Branch with reference at Vasant Kunj branch clearly stating that he was supposed to just go and sign a document in front of the branch personal as verification
                                        since verification on call could not be done and cancellation of policy was sitting at your office with no further action or information. As expected, again incorrect information was given and he was asked to get all the docs again like cheque leaf, address proof, identity proof and whole lot of docs.

                                        He again made arrangement for all and when I called again in Call Centre, we were told nothing is required and hence he was supposed to visit again just to sign one doc as confirmed earlier

                                        So he visited and completed the formalities……. And then I was told that a specified amount which was much lesser than the actual fund value would be paid back. When I called the Call Centre to check why and
                                        spoke to Khazana, after several probes, atlast we were told that 20K will be deducted as penalty charges.

                                        AFTER 6 YEARS OF INTERACTION WITH THE BANK, CALL CENTER AND BRANCHES, ONLY AFTER CLOSURE PROCESS WAS COMPLETED, WE WERE TOLD THAT THERE IS A CHARGE OF RS.20, 000/-. THIS IS POST MULTIPLE CONVERSATIONS WITH MULTIPLE TOUCHPOINTS

                                        IS THIS HOW BANKS AND INSURANCE COMPANIES ARE SUPPOSED TO RUN AND FOOL PEOPLE ?
                                        DO THEY HAVE THE RIGHT TO HARRASS PEOPLE AND PUT THE COMPLETE BLAME ON TO CUSTOMERS ?
                                        SHOULD THESE BANKS AND INSURANCE COMPANIES BE MAKING MONEY BY CHEATING PEOPLE AND PENALIZING OLD PEOPLE ?

                                        Now we have got the principal amount with so much of fight after 6 years and Insurance company has reverted me with the standard answer that it;s your fault since you did not read the terms and conditions...

                                        HOW CONVENIENT AND GREAT WAY TO LOOT PEOPLE
                                        Aug 14, 2020
                                        Complaint marked as Resolved 
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