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Punjab National Bank [PNB] Complaints & Reviews

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Updated: May 5, 2026
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Punjab National Bank [PNB] reviews & complaints page 208

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R
ravinder_ry117
from Delhi, Delhi
May 20, 2014
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dear sir/madam, I have PNB account with account number [protected]. As i didn't found my previous ATM card, i want to apply for new card. i have tried a lot to customer care number but phone was always busy. by somehow, i blocked my ATM card, but pnb representative said that complained number only got from customer care (toll free). i just want the complained number so that i can apply for new ATM. also i want to activate net banking for my account.
Aug 14, 2020
Complaint marked as Resolved 
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    Wahsan
    from Patna, Bihar
    May 13, 2014
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    Dear Sir,

    I am the SB A/c holder PNB, Budha colony Branch, Patna bearing SB A/c NO.[protected].Along time I amusing Debit card of PNB. Today I am withdrowing Rs.2500/- from my debit card at 12.45 hrs ATM of Andhra bank located at Pallav puram, P, O modipuram, meerut.But transanction of Rs2500/- has been shown without receving of said ammont and debit of Rs2500/-also shown in my said A/c> Hence it is requested to rectify the same Credit of said amount in A/c immediately & oblige.


    Md. Wakil Ahsan
    O/o the CGMT, Bihar Telecom Circle, Sanchar Sadan, Budh Marg
    Patna.800001. Bihar
    Aug 14, 2020
    Complaint marked as Resolved 
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      agutkarsh92
      from Kharagpur, West Bengal
      May 12, 2014
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      Address: Paschim Medinipur, West Bengal

      I attempted to recharge my mobile online via my PNB debit card. However, the transaction failed but money was debited from my account. I tried to contact the toll-free and the tolled numbers as well regarding filing the complaints, but no one is picking the phone in the complaint section. If a customer service agent picks the phone in some other section, he/she replies that complaints cannot be filed in this section and to hold while the call is transferred. From then on, the call is kept on hold for minutes, hours.. no reply then. This has happened for 10th time now and I think I have spent more money on trying to register complain than I would expect a refund.
      Aug 14, 2020
      Complaint marked as Resolved 
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        A
        Arti jadaun
        May 1, 2014
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        Address: Aligarh, Uttar Pradesh

        Respected sir, With due respect i want to say that there is an fraudulent transaction of amount 16848 rupees from my account no [protected] on april 13, 2014, as per the information this transaction is done to online shopping or shop through shopping mall. I have pnb account in pnb branch at pilkhtra distreect Etah.my all pension diposite in this account only so i cannot get close this account but ATM transaction through this get closed now . sir my humble request to you to help me and kindly refund this transaction to my account as much early as you can. Thankining you. Dinesh pal singh Ex-indian army
        Aug 14, 2020
        Complaint marked as Resolved 
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          khushboo kumari01
          from Jaipur, Rajasthan
          Apr 28, 2014
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          dear sir my name is ruby devi my transaction of 10000 from united bank atm juran chhapra is not received to me and money is deducted from my account. my account is punjab national bank account.i complaint to the custmer care tollfree no. after 14 days they told me that your complaint is rejected and my money is till not come in my account. pnone no-[protected]
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            R
            reena8010
            Apr 24, 2014
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            Address: New Delhi, Delhi

            On 24.04.2014 i made online fee payment for sbi po exam registration of Rs.100/- through my pnb Debit card. My transaction was failed with error "Reasons: sorry!We are unable to process your transaction.Please contact us at [protected]@billdesk.com for any queries". But the payment is done successfully and the amount is debited from my account.So what should I do now? .please reply me at my e-mail mentioned below.

            Thanks & Regards
            reena bisht.
            ([protected]@gmail.com)
            Aug 14, 2020
            Complaint marked as Resolved 
            Apr 24, 2014
            Updated by reena8010
            sir please tell me how i get my payment back into my account due to the transaction error but payment is done successefully from my account
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              K
              kun21
              from Patiala, Punjab
              Apr 24, 2014
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              Address: Ludhiana, Punjab

              sir i received user id and password from your pnb dhandari kalan branch ludhiana but when we put it on the site it shows that invalid user id. So i talk to the customer help line number, they told us that user id is not active, you please go to BRANCH. THE BRANCH OFFICER TOLD YOU GO I WILL ACTIVE THE USER ID BUT AFTER ONE WEEK NEITHER I RECEIVED ANY CALL FROM THE BRANCH NOR MY USER ID IS ACTIVE MY A/C NO. IS [protected] M/S ROSHAN SPORTS WEAR LUDHIANA PHONE NO.[protected]
              hello sir/Madam
              My name is Manpreet. I Opened my NRE joint account with my husband about 2 years ago. I have problem with interenet banking password from the starting. To solve this problem I contact time by time with my branch . They dont have any solution. I got solution from delhi PNB centre . ANd i told to my branch staff even they directly saying they can not do anything. Then what they are doing in bank when they can not help their customers. I am really really upset.
              PLz can anyone tell me who can help me from u r pnb company.
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                B
                bholesh
                from Imphal, Manipur
                Apr 23, 2014
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                Address: New Delhi, Delhi

                respected sir!!
                while applying for DNB CET june 2014, amount 4500rs has been deducted from my account but registration not completed and NBE site asks for payment again.payment was made through BILLDESK PAYMENT GATEWAY

                Name/Number: DM-PNBSMS
                Time:[protected]:47:00
                Content: Ac XXXXXXXX00003908 Debited with Rs.4500.00,[protected]:45:23 using debit card. Aval Bal Rs 4344.27 CR Helpline [protected]

                this is sms i got after deduction.
                my PNB ACCOUNT NO -[protected]
                DEBIT CARD NO-************0053
                EMAIL ID-bholesh.[protected]@gmail.com
                phone-[protected]
                add-s/o-uma sharan sharma, opposite to muslim kabristan, koirpurwa, buxar-802101, bihar.
                kindly soive my problem as soon as possible..
                best regards.
                BHOLESH RATNA
                Aug 14, 2020
                Complaint marked as Resolved 
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                  S
                  simmi.kamboj
                  from Delhi, Delhi
                  Apr 15, 2014
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                  Address: Mohali, Punjab

                  PNB Team,
                  On (5th April'14 at after 11.30) when I tried to withdraw Rupees 2000 from Indian Bank ATM at Indian bank branch Phase 7 Mohali Punjab ATM Id- S1AS1761.
                  there was some error in machine so my money was not delivered and error message was shown. but Rs 2000/- got deducted from my account No. 352900C[protected].
                  kindly do the needfull so that my money is given to me back .
                  Name:- Simmi Kamboj
                  Account No:- 352900C[protected].
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                    P
                    Pundir
                    from Kolkata, West Bengal
                    Apr 10, 2014
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                    Sir/Mam
                    It is submitted that I have a saving account(202800 [protected]) in Punjab Bank Thaska I apply for coustomer ID on on help line but they did not help and advise me go to your home branch basically I am at Port Blair and I am enable to move for one year .
                    2. It is requested that issue customer ID and pass word on following adress

                    Dhruvendra Kumar Pundir
                    B9/01 Tatrashak Vihar
                    Panipat Road, Po-Haddo
                    Port Blair
                    South Andaman) Pin 744102
                    Aug 14, 2020
                    Complaint marked as Resolved 
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                      B
                      Bhilor Mani Tripathi
                      from Pune, Maharashtra
                      Apr 5, 2014
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                      Address: East Champaran, Bihar

                      I have made two transaction in SBI ATM DT.29.11.2013. Summary as follows : <?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> 1. In my 1st transaction I have not received (NOT DISBURSE) any amount from SBI ATM, however amount Rs.10000.00 has been deducted from my account. 2. In 2nd transaction I have received Rs.10, 000.00 and same amount deducted from my account. 3. Total received amount Rs. 10, 000.00 through SBI ATM Areraj, Dt. 29.11.2013, however total deducted amount in Our PNB amount is Rs.20, 000.00 Details of Account : A. BANK : PNB ARERAJ, Dist.- East chamapran, Bihar. B. A/C. No. [protected] C. A/C HOLDER NAME : BHILORE MANI TRIPATHI D. WITHDRAWAL ATM DETAIL : SBI, ARERAJ, , Dist.- East chamapran, Bihar. E. WITHDRAWAL DATE : 29.11.2013 F. TRANSACTION ID : S16867439, as provided by PNB Customer support services in which I have not received amount. G. Our claim. in PNB Customer support services : 60759467 I have been continuously following up with [protected]@pnb.co.in and concerned department of PNB for last two month for not disbursing of my amount from SBI ATM, but I am still waiting for their response. So i would request you to lodge my complain against Punjab National Bank and and get my amount reimburse. Regards Bhilor Mani Tripathi
                      Aug 14, 2020
                      Complaint marked as Resolved 
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                        R
                        roy rajni
                        from Jalandhar, Punjab
                        Apr 4, 2014
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                        Address: Ludhiana, Punjab

                        Hi sir/madam,
                        My name is rajni i am from ludhian tomorrow 03-04-14 i was gone in your pnb atm, opp kucha no 16, field ganj ga ludhian time 17:49 atm id-n6160000 txn no 5068 responce code 070 when i enter my pin code ther is no transation shown & no amount got by me but from my a/c no 500 rs withdrow but on atm slip only written *unable to process* my atm from oriental bank of commerce
                        Thus please give me solution or my mony back in my a/c
                        I shall be very thank full to you
                        Rajni
                        Aug 14, 2020
                        Complaint marked as Resolved 
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                          M
                          muditshiva03
                          from Noida, Uttar Pradesh
                          Mar 23, 2014
                          Resolved
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                          Address: New Delhi, Delhi

                          Hi, my name is mudit singh i live in delhi and i am a management student and i also work part time to arrange my college fee, I earn very less in figures, and since i belong to an average family i cant afford to loose a single penny out of my pocket,
                          I hold a bank account with PNB which I opened when I was nearly adult, after such a long relationship with the bank the bank instead o[censored]nderstanding they deducted 5000 rupees from my account in fraction of seconds. It has really been a very sorry state of affairs, that we poor people have to face financial crisis all the time . Here is what happened with me

                          ' I went to the PNB ATM based in East of Kailash, south delhi to withdraw funds, while I entered my ATM pin the the machine was pulling up my a/c details slowly and while I was in the middle of giving instructions to withdraw cash, all of the sudden the ATM machine screen turned blue in colour and I saw an error messege with a number on the screen which was- ERROR 522' I assumed that the machine wasnt working and so I left the ATM and went to the another ATM to withdrawcash I saw my a/c was left with nothing, I called up the customer services of the PNB bank I told them the entire scenario and they instead scolded me, i went to the brlly rejected my complaanch for 6 months and finnaly they rejected my request'

                          My name is Mudit Singh, Account No.[protected], Address is 2/412, vivek khand, Gomti nagar, Lucknow. My complaint number is 60321706, Transaction ID is -S49489132, and the ATM ID is H2309600.Though my complaint has been rejected as my transaction shows to be successful to the customer care unit.I would like to bring in notice to you that i still have'nt received my money though i have'nt received any revert for my mail from the ATM Cell .

                          Because of not submitting my fee on time I had almost lost my MBA exams and Ihad to borrow money from a friend on high intrest, I have been mentally tortured by PNB for 6 months . i am still the intresti you dont have any ideahow far i have gone into mental tension

                          plz get my money back with the compensation if thats not possible at all then plz help me to drag PNB in the consumer court n wanna sue them at the earliest

                          i m a student and cant afford to loose single penny out of pock i work part time in call center and earn 12000 send money to parents and take care of my expenses, plz get my money back or else i m gonna committ suicide plz getmy money back

                          thanks&regards
                          mudit singh
                          phone number-[protected]
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          customer support has been notified about the posted complaint.
                          Mar 25, 2014
                          Updated by muditshiva03
                          I received a phone call on Sunday around 04;49 in the evening from the following number= [protected], and the PNB advisor appologised for the same and assured me that I am gonna get my money shortly, and he at the same time advised me to update my delhi phone number in the a/c which i immidiately did, and also texted the PNB advisor about t his request, now its been a long time he is not answering the phone call and infact now the phone is not rechable. which sounds strange, now instead of helping a poor citizen they are making a joke of me ...


                          please help me to take serious action against Punjab National Bank asap . i m gonna sue them and they will no longer be a govt authorised
                          they are cheats . i belive unlike othe govt bank Punjab National Bank is seeking bribe from a poor citizen.
                          plz help me get my money back along with reasonable compensation as its been more than 6 months and still no justice.


                          Name of the PNB advisor who called me called up from [protected] number.
                          chor pnb hai hai niklo bhahar congress k choro
                          Punjab National Bank is a theif bank under the umbrella of the indian govt ...they are all corrupted and hence we must kick these people out
                          PNB garibo ka bank nai ammero ka bank hai aur sare karamchari ek se badkar ek chor aur rishwatkhor hai... pehle phone karke kehete hai paise de denge phir sochte hai ki shayad customer khud hi kuch chai pani de de muje lagta hai woh bank se jo call aayii thi woh bank branch manager chor hoga
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                            B
                            Baldev Mahi
                            from Adampur, Punjab
                            Mar 12, 2014
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                            To no action was taken til date on my correct complaint
                            Sh k.R kamath
                            Chairman and managing director
                            Punjab national bank,
                            Head office, 7, bhikaiji cama place,
                            New delhi-110066

                            Sub : request for enquiry into the dispropriate assests acquired by sh.Chandershekar gautam manager hrd section, punjab national bank, circle office hoshiarpur.Punjab
                            Sir,
                            Please don’t send my complaints to cvo pnb, head office new delhi.Cvo pnb is doing undue help to these pnb dishonest officers.

                            It is brought to your kind notice that sh.Chandershekar manager hrd section circle office, punjab national bank, hoshairpur . He has acquired dispropriate assests through corrupt means while he was posted as manager and officer at branch bo: bassi dault khan, g.T road phagwara, circle office hoshairpur. During his entire service he remained posted at his place of residence for about 17 years in regional/circle office hoshairpur. He is the favorite man of senior officers (Circle head ) posted at hoshairpur.
                            He is operating following pnb bank accounts with illegally acquired money at punjab national bank jalandhar road hoshiarpur
                            1) a/c no – 020500lh00001273
                            2) a/c no – 020500lh0000304
                            3) a/c no -020500li00001173
                            4) a/c no – [protected] in the name of sh.Chander shekhar gautam hrd manager of circle office pnb hoshairpur.
                            He has acquired 20 marlas plot sadhu ram/ jodha mal colony backside income tax office hoshairpur, punab through illgotten money. He has spent about rs. 50 lac on the marriage of his daughter at green field place chandigarh road, hoshairpur. These three incidendts are a tip of iceberg and you can collect more evidence through your own sources into his misdeeds.

                            He remained posted in hrd section which deals in transfers / promotion of officers and staff. He also puts note to senior officers for personal appraisal report of officers. He gets gratification / bribe from the likely to be promoted / transferred officers and staff and share this money with senior officers of pnb circle office hoshiarpur.The officers who did not bribe him, he has spoiled the carrier of those officers through manipulation with the help of senior officers of pnb circle office hoshairpur. The officers who give him bribe gives them favorable posting/promotions. It is requested to conduct an impartial enquiry into his disapropriate assets than to his known sources of income .
                            During all these postings he was getting money from public and the branch managers posted under him . He has acquired vast landed properties & liquid money at his residence hoshairpur, birth place, and at some other places including at his native village. Mr.Gautam remained posted at circle office hoshiarpur for about 17 years doing mischievous and scandalous works with the connivance of senior authorities of the circle office hoshiarpur punjab.
                            The enquiry entrusted by cvc, cbi to cvo and other authorities to cmd punjab national bank new delhi is down marked to the officers of pnb. These officers generally give protection to their subordinate officers by manipulating the records. Enquiry into the transfers, promotions and loans sanctioned may kindly be enquired into to know the irregularities committed by these officers. It must be brought to notice, how many loans have become npa and how much financial loss has been done to pnb by these offices. The enquiry into these matters may be entrusted to the officers other than pnb officers.

                            I lodged a complaint against this officer cbi,
                            Cvc ( india ), finance ministry, govt. Of india and president of india, prime minister of india ( new delhi ) . Please don’t send my complaints to cvo pnb, head office new delhi.Cvo pnb is doing undue help to these pnb dishonest officers.
                            Thanking you
                            Yours faithfully,
                            (B.R.Mahi)
                            (Baldev raj mahi)
                            S/o sh.Ram asra,
                            Nawanshahar (Pb)
                            Baba deep singh nagar,
                            Saloh road,
                            Backside k.C.Palace, nawanshahr (Punjab)
                            Phone no : [protected]
                            Date : 12 march2014
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                              A
                              Aryan Srivastava
                              from Noida, Uttar Pradesh
                              Mar 11, 2014
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                              Address: New Delhi, Delhi

                              My name Is deepak srivastrava my account no is [protected]

                              At the date of[protected] i made a transaction from IDBI atm of Rs 4000 by using my PNB debit card (card no [protected]) and received the amount rs 4000 and also got the receipt of 4000 withdraw, but at the same time Rs 10000(ten thousand) has been automatically deducted from my account, i don't know why it happen please check the issue and refund my money ASAP

                              i have made the online complain for this issue my complain no is 61063164 but my complain has been rejected, this is really embarrassing.
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                                J
                                jharna21
                                Mar 1, 2014
                                Resolved
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                                Address: Bharatpur, Rajasthan

                                Dear Sir,

                                On 01.03.2014 i made online TICKET payment of Rs.200/- through my PNB Debit card. My transaction was failed with error "Reasons: sorry!We are unable to process your transaction.Please contact us at [protected]@billdesk.com for any queries". But the payment is done successfully and the amount is debited from my account.So what should I do now? .please reply me at my e-mail mentioned below.

                                Thanks & Regards
                                JHARANA MITTAL.
                                ([protected]@yahoo.com)
                                Aug 14, 2020
                                Complaint marked as Resolved 
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                                  kgsinnerful
                                  from Delhi, Delhi
                                  Feb 26, 2014
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                                  Address: Gautam Buddh Nagar, Uttar Pradesh

                                  Rs.500 cash not dispensed by pnb atm at sector-56 noida, but amount debited from pnb account # [protected] on 20-feb-2014.
                                  I have registered a complaint online on pnb website complaint # [protected] on 20-feb-2014 but it was not resolved.
                                  Feb 26, 2014
                                  Updated by kgsinnerful
                                  Rs.500 CASH NOT DISPENSED BY PNB ATM AT SECTOR-56 NOIDA, BUT AMOUNT DEBITED FROM PNB ACCOUNT on 20-FEB-2014.
                                  I HAVE REGISTERED A COMPLAINT ONLINE ON PNB WEBSITE COMPLAINT # [protected] ON 20-FEB-2014 BUT IT WAS NOT RESOLVED.
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                                    Bansal Anju
                                    from Agra, Uttar Pradesh
                                    Feb 20, 2014
                                    Resolved
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                                    Resolved

                                    Address: New Delhi, Delhi

                                    Dear Sir
                                    My Name is Anju Bansal and I have Punjab National Bank account of Gwalior, (M.P.).On 31st January 2014, I was trying to do tranasaction from PNB's ATM machine with PNB debit card at C LAl Chock, Govindpuri, New Delhi, but during transaction ATM key board was not means when i swap the ATM card & then select the lalnguage after that when I press the security coad then key was not in working condition.I have done cancel the tranasaction & i came back.same day after 10hr i was trying to tranasaction from YES Bank ATM then I know in my account 4500 rs is deduct withoutany reason.Then I complaint in PNB Customer Care Then he gave me one complaint no. & told me your problem will be solve 3-7 days.Yesterday i was call in customer care then he toled me your complaint will be rejected.
                                    I am not satisfied your ans please give refund 4500 rs in my account.

                                    me bank b ja chuki hu sir wha mene bank manager se baat ki lekin unhone meri koi b prblm ni suni.or cusomer care pr b call kr cukiwo bole rhe h bank jao or bank wale bolteh ki customer care se baat kro.no.one help me.plz...immediate solve my problem.
                                    sir koi b meri ni sun rha h me bnk b hokr aayi hu or customer care pr b baat ki.customer care wale bolte h ki bnk jao.or bank wale bolte h ki yha ATM se realted koi problem solve ni hogi.sir koi b ni sun rha h.


                                    Name-Anju Bansal
                                    Mob.No.-[protected]
                                    Acc. No.-[protected]
                                    Complaint Reference No.[protected]
                                    Date of failed transaction -31st jan 2014
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
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                                      jainee
                                      from Jabalpur, Madhya Pradesh
                                      Feb 14, 2014
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                                      Address: Bhopal, Madhya Pradesh

                                      my balance is deducted from my account but cash is not provided by the ATM of SBI. my account no is: [protected]. the atm through which i wish to get my money is located on railway colony alkapuri, near habibganj station, bhopal. please kindly refund my cash 10000. i have a complain no which is 61023000 please refund my balance
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                                        upendra kumar gupta
                                        from Mumbai, Maharashtra
                                        Feb 9, 2014
                                        Resolved
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                                        Resolved

                                        Address: Gwalior, Madhya Pradesh

                                        sir, I made apayment of Rs 3275/- on6/12/2013 at 18:42:13 to simply marry .com through internet banking from Punjab National Bank A/C number [protected] via billdesk. Neither the payment paid to simply marry .com nor the money refunded back in to my account though it was deducted fro my account confirmed by sms on my registered mobile number. I have reported, requested at each point but no relief since then, it is allready two months have passed. Hoping and requesting for a solution. dr u k gupta.ph [protected]
                                        Aug 14, 2020
                                        Complaint marked as Resolved 
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