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Punjab National Bank [PNB] Complaints & Reviews

1.1
Updated: Oct 27, 2025
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Punjab National Bank [PNB] reviews & complaints page 208

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A
agutkarsh92
from Kharagpur, West Bengal
May 12, 2014
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Address: Paschim Medinipur, West Bengal

I attempted to recharge my mobile online via my PNB debit card. However, the transaction failed but money was debited from my account. I tried to contact the toll-free and the tolled numbers as well regarding filing the complaints, but no one is picking the phone in the complaint section. If a customer service agent picks the phone in some other section, he/she replies that complaints cannot be filed in this section and to hold while the call is transferred. From then on, the call is kept on hold for minutes, hours.. no reply then. This has happened for 10th time now and I think I have spent more money on trying to register complain than I would expect a refund.
Aug 14, 2020
Complaint marked as Resolved 
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    Arti jadaun
    May 1, 2014
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    Address: Aligarh, Uttar Pradesh

    Respected sir, With due respect i want to say that there is an fraudulent transaction of amount 16848 rupees from my account no [protected] on april 13, 2014, as per the information this transaction is done to online shopping or shop through shopping mall. I have pnb account in pnb branch at pilkhtra distreect Etah.my all pension diposite in this account only so i cannot get close this account but ATM transaction through this get closed now . sir my humble request to you to help me and kindly refund this transaction to my account as much early as you can. Thankining you. Dinesh pal singh Ex-indian army
    Aug 14, 2020
    Complaint marked as Resolved 
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      khushboo kumari01
      from Jaipur, Rajasthan
      Apr 28, 2014
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      dear sir my name is ruby devi my transaction of 10000 from united bank atm juran chhapra is not received to me and money is deducted from my account. my account is punjab national bank account.i complaint to the custmer care tollfree no. after 14 days they told me that your complaint is rejected and my money is till not come in my account. pnone no-[protected]
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        R
        reena8010
        Apr 24, 2014
        Resolved
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        Address: New Delhi, Delhi

        On 24.04.2014 i made online fee payment for sbi po exam registration of Rs.100/- through my pnb Debit card. My transaction was failed with error "Reasons: sorry!We are unable to process your transaction.Please contact us at [protected]@billdesk.com for any queries". But the payment is done successfully and the amount is debited from my account.So what should I do now? .please reply me at my e-mail mentioned below.

        Thanks & Regards
        reena bisht.
        ([protected]@gmail.com)
        Aug 14, 2020
        Complaint marked as Resolved 
        Apr 24, 2014
        Updated by reena8010
        sir please tell me how i get my payment back into my account due to the transaction error but payment is done successefully from my account
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          K
          kun21
          from Patiala, Punjab
          Apr 24, 2014
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          Address: Ludhiana, Punjab

          sir i received user id and password from your pnb dhandari kalan branch ludhiana but when we put it on the site it shows that invalid user id. So i talk to the customer help line number, they told us that user id is not active, you please go to BRANCH. THE BRANCH OFFICER TOLD YOU GO I WILL ACTIVE THE USER ID BUT AFTER ONE WEEK NEITHER I RECEIVED ANY CALL FROM THE BRANCH NOR MY USER ID IS ACTIVE MY A/C NO. IS [protected] M/S ROSHAN SPORTS WEAR LUDHIANA PHONE NO.[protected]
          hello sir/Madam
          My name is Manpreet. I Opened my NRE joint account with my husband about 2 years ago. I have problem with interenet banking password from the starting. To solve this problem I contact time by time with my branch . They dont have any solution. I got solution from delhi PNB centre . ANd i told to my branch staff even they directly saying they can not do anything. Then what they are doing in bank when they can not help their customers. I am really really upset.
          PLz can anyone tell me who can help me from u r pnb company.
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            B
            bholesh
            from Imphal, Manipur
            Apr 23, 2014
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            Address: New Delhi, Delhi

            respected sir!!
            while applying for DNB CET june 2014, amount 4500rs has been deducted from my account but registration not completed and NBE site asks for payment again.payment was made through BILLDESK PAYMENT GATEWAY

            Name/Number: DM-PNBSMS
            Time:[protected]:47:00
            Content: Ac XXXXXXXX00003908 Debited with Rs.4500.00,[protected]:45:23 using debit card. Aval Bal Rs 4344.27 CR Helpline [protected]

            this is sms i got after deduction.
            my PNB ACCOUNT NO -[protected]
            DEBIT CARD NO-************0053
            EMAIL ID-bholesh.[protected]@gmail.com
            phone-[protected]
            add-s/o-uma sharan sharma, opposite to muslim kabristan, koirpurwa, buxar-802101, bihar.
            kindly soive my problem as soon as possible..
            best regards.
            BHOLESH RATNA
            Aug 14, 2020
            Complaint marked as Resolved 
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              S
              simmi.kamboj
              from Delhi, Delhi
              Apr 15, 2014
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              Address: Mohali, Punjab

              PNB Team,
              On (5th April'14 at after 11.30) when I tried to withdraw Rupees 2000 from Indian Bank ATM at Indian bank branch Phase 7 Mohali Punjab ATM Id- S1AS1761.
              there was some error in machine so my money was not delivered and error message was shown. but Rs 2000/- got deducted from my account No. 352900C[protected].
              kindly do the needfull so that my money is given to me back .
              Name:- Simmi Kamboj
              Account No:- 352900C[protected].
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                P
                Pundir
                from Kolkata, West Bengal
                Apr 10, 2014
                Resolved
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                Sir/Mam
                It is submitted that I have a saving account(202800 [protected]) in Punjab Bank Thaska I apply for coustomer ID on on help line but they did not help and advise me go to your home branch basically I am at Port Blair and I am enable to move for one year .
                2. It is requested that issue customer ID and pass word on following adress

                Dhruvendra Kumar Pundir
                B9/01 Tatrashak Vihar
                Panipat Road, Po-Haddo
                Port Blair
                South Andaman) Pin 744102
                Aug 14, 2020
                Complaint marked as Resolved 
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                  B
                  Bhilor Mani Tripathi
                  from Pune, Maharashtra
                  Apr 5, 2014
                  Resolved
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                  Resolved

                  Address: East Champaran, Bihar

                  I have made two transaction in SBI ATM DT.29.11.2013. Summary as follows : <?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> 1. In my 1st transaction I have not received (NOT DISBURSE) any amount from SBI ATM, however amount Rs.10000.00 has been deducted from my account. 2. In 2nd transaction I have received Rs.10, 000.00 and same amount deducted from my account. 3. Total received amount Rs. 10, 000.00 through SBI ATM Areraj, Dt. 29.11.2013, however total deducted amount in Our PNB amount is Rs.20, 000.00 Details of Account : A. BANK : PNB ARERAJ, Dist.- East chamapran, Bihar. B. A/C. No. [protected] C. A/C HOLDER NAME : BHILORE MANI TRIPATHI D. WITHDRAWAL ATM DETAIL : SBI, ARERAJ, , Dist.- East chamapran, Bihar. E. WITHDRAWAL DATE : 29.11.2013 F. TRANSACTION ID : S16867439, as provided by PNB Customer support services in which I have not received amount. G. Our claim. in PNB Customer support services : 60759467 I have been continuously following up with [protected]@pnb.co.in and concerned department of PNB for last two month for not disbursing of my amount from SBI ATM, but I am still waiting for their response. So i would request you to lodge my complain against Punjab National Bank and and get my amount reimburse. Regards Bhilor Mani Tripathi
                  Aug 14, 2020
                  Complaint marked as Resolved 
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                    R
                    roy rajni
                    from Jalandhar, Punjab
                    Apr 4, 2014
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                    Address: Ludhiana, Punjab

                    Hi sir/madam,
                    My name is rajni i am from ludhian tomorrow 03-04-14 i was gone in your pnb atm, opp kucha no 16, field ganj ga ludhian time 17:49 atm id-n6160000 txn no 5068 responce code 070 when i enter my pin code ther is no transation shown & no amount got by me but from my a/c no 500 rs withdrow but on atm slip only written *unable to process* my atm from oriental bank of commerce
                    Thus please give me solution or my mony back in my a/c
                    I shall be very thank full to you
                    Rajni
                    Aug 14, 2020
                    Complaint marked as Resolved 
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                      M
                      muditshiva03
                      from Noida, Uttar Pradesh
                      Mar 23, 2014
                      Resolved
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                      Address: New Delhi, Delhi

                      Hi, my name is mudit singh i live in delhi and i am a management student and i also work part time to arrange my college fee, I earn very less in figures, and since i belong to an average family i cant afford to loose a single penny out of my pocket,
                      I hold a bank account with PNB which I opened when I was nearly adult, after such a long relationship with the bank the bank instead o[censored]nderstanding they deducted 5000 rupees from my account in fraction of seconds. It has really been a very sorry state of affairs, that we poor people have to face financial crisis all the time . Here is what happened with me

                      ' I went to the PNB ATM based in East of Kailash, south delhi to withdraw funds, while I entered my ATM pin the the machine was pulling up my a/c details slowly and while I was in the middle of giving instructions to withdraw cash, all of the sudden the ATM machine screen turned blue in colour and I saw an error messege with a number on the screen which was- ERROR 522' I assumed that the machine wasnt working and so I left the ATM and went to the another ATM to withdrawcash I saw my a/c was left with nothing, I called up the customer services of the PNB bank I told them the entire scenario and they instead scolded me, i went to the brlly rejected my complaanch for 6 months and finnaly they rejected my request'

                      My name is Mudit Singh, Account No.[protected], Address is 2/412, vivek khand, Gomti nagar, Lucknow. My complaint number is 60321706, Transaction ID is -S49489132, and the ATM ID is H2309600.Though my complaint has been rejected as my transaction shows to be successful to the customer care unit.I would like to bring in notice to you that i still have'nt received my money though i have'nt received any revert for my mail from the ATM Cell .

                      Because of not submitting my fee on time I had almost lost my MBA exams and Ihad to borrow money from a friend on high intrest, I have been mentally tortured by PNB for 6 months . i am still the intresti you dont have any ideahow far i have gone into mental tension

                      plz get my money back with the compensation if thats not possible at all then plz help me to drag PNB in the consumer court n wanna sue them at the earliest

                      i m a student and cant afford to loose single penny out of pock i work part time in call center and earn 12000 send money to parents and take care of my expenses, plz get my money back or else i m gonna committ suicide plz getmy money back

                      thanks&regards
                      mudit singh
                      phone number-[protected]
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      customer support has been notified about the posted complaint.
                      Mar 25, 2014
                      Updated by muditshiva03
                      I received a phone call on Sunday around 04;49 in the evening from the following number= [protected], and the PNB advisor appologised for the same and assured me that I am gonna get my money shortly, and he at the same time advised me to update my delhi phone number in the a/c which i immidiately did, and also texted the PNB advisor about t his request, now its been a long time he is not answering the phone call and infact now the phone is not rechable. which sounds strange, now instead of helping a poor citizen they are making a joke of me ...


                      please help me to take serious action against Punjab National Bank asap . i m gonna sue them and they will no longer be a govt authorised
                      they are cheats . i belive unlike othe govt bank Punjab National Bank is seeking bribe from a poor citizen.
                      plz help me get my money back along with reasonable compensation as its been more than 6 months and still no justice.


                      Name of the PNB advisor who called me called up from [protected] number.
                      chor pnb hai hai niklo bhahar congress k choro
                      Punjab National Bank is a theif bank under the umbrella of the indian govt ...they are all corrupted and hence we must kick these people out
                      PNB garibo ka bank nai ammero ka bank hai aur sare karamchari ek se badkar ek chor aur rishwatkhor hai... pehle phone karke kehete hai paise de denge phir sochte hai ki shayad customer khud hi kuch chai pani de de muje lagta hai woh bank se jo call aayii thi woh bank branch manager chor hoga
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                        B
                        Baldev Mahi
                        from Adampur, Punjab
                        Mar 12, 2014
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                        To no action was taken til date on my correct complaint
                        Sh k.R kamath
                        Chairman and managing director
                        Punjab national bank,
                        Head office, 7, bhikaiji cama place,
                        New delhi-110066

                        Sub : request for enquiry into the dispropriate assests acquired by sh.Chandershekar gautam manager hrd section, punjab national bank, circle office hoshiarpur.Punjab
                        Sir,
                        Please don’t send my complaints to cvo pnb, head office new delhi.Cvo pnb is doing undue help to these pnb dishonest officers.

                        It is brought to your kind notice that sh.Chandershekar manager hrd section circle office, punjab national bank, hoshairpur . He has acquired dispropriate assests through corrupt means while he was posted as manager and officer at branch bo: bassi dault khan, g.T road phagwara, circle office hoshairpur. During his entire service he remained posted at his place of residence for about 17 years in regional/circle office hoshairpur. He is the favorite man of senior officers (Circle head ) posted at hoshairpur.
                        He is operating following pnb bank accounts with illegally acquired money at punjab national bank jalandhar road hoshiarpur
                        1) a/c no – 020500lh00001273
                        2) a/c no – 020500lh0000304
                        3) a/c no -020500li00001173
                        4) a/c no – [protected] in the name of sh.Chander shekhar gautam hrd manager of circle office pnb hoshairpur.
                        He has acquired 20 marlas plot sadhu ram/ jodha mal colony backside income tax office hoshairpur, punab through illgotten money. He has spent about rs. 50 lac on the marriage of his daughter at green field place chandigarh road, hoshairpur. These three incidendts are a tip of iceberg and you can collect more evidence through your own sources into his misdeeds.

                        He remained posted in hrd section which deals in transfers / promotion of officers and staff. He also puts note to senior officers for personal appraisal report of officers. He gets gratification / bribe from the likely to be promoted / transferred officers and staff and share this money with senior officers of pnb circle office hoshiarpur.The officers who did not bribe him, he has spoiled the carrier of those officers through manipulation with the help of senior officers of pnb circle office hoshairpur. The officers who give him bribe gives them favorable posting/promotions. It is requested to conduct an impartial enquiry into his disapropriate assets than to his known sources of income .
                        During all these postings he was getting money from public and the branch managers posted under him . He has acquired vast landed properties & liquid money at his residence hoshairpur, birth place, and at some other places including at his native village. Mr.Gautam remained posted at circle office hoshiarpur for about 17 years doing mischievous and scandalous works with the connivance of senior authorities of the circle office hoshiarpur punjab.
                        The enquiry entrusted by cvc, cbi to cvo and other authorities to cmd punjab national bank new delhi is down marked to the officers of pnb. These officers generally give protection to their subordinate officers by manipulating the records. Enquiry into the transfers, promotions and loans sanctioned may kindly be enquired into to know the irregularities committed by these officers. It must be brought to notice, how many loans have become npa and how much financial loss has been done to pnb by these offices. The enquiry into these matters may be entrusted to the officers other than pnb officers.

                        I lodged a complaint against this officer cbi,
                        Cvc ( india ), finance ministry, govt. Of india and president of india, prime minister of india ( new delhi ) . Please don’t send my complaints to cvo pnb, head office new delhi.Cvo pnb is doing undue help to these pnb dishonest officers.
                        Thanking you
                        Yours faithfully,
                        (B.R.Mahi)
                        (Baldev raj mahi)
                        S/o sh.Ram asra,
                        Nawanshahar (Pb)
                        Baba deep singh nagar,
                        Saloh road,
                        Backside k.C.Palace, nawanshahr (Punjab)
                        Phone no : [protected]
                        Date : 12 march2014
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                          A
                          Aryan Srivastava
                          from Noida, Uttar Pradesh
                          Mar 11, 2014
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                          Address: New Delhi, Delhi

                          My name Is deepak srivastrava my account no is [protected]

                          At the date of[protected] i made a transaction from IDBI atm of Rs 4000 by using my PNB debit card (card no [protected]) and received the amount rs 4000 and also got the receipt of 4000 withdraw, but at the same time Rs 10000(ten thousand) has been automatically deducted from my account, i don't know why it happen please check the issue and refund my money ASAP

                          i have made the online complain for this issue my complain no is 61063164 but my complain has been rejected, this is really embarrassing.
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                            J
                            jharna21
                            Mar 1, 2014
                            Resolved
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                            Resolved

                            Address: Bharatpur, Rajasthan

                            Dear Sir,

                            On 01.03.2014 i made online TICKET payment of Rs.200/- through my PNB Debit card. My transaction was failed with error "Reasons: sorry!We are unable to process your transaction.Please contact us at [protected]@billdesk.com for any queries". But the payment is done successfully and the amount is debited from my account.So what should I do now? .please reply me at my e-mail mentioned below.

                            Thanks & Regards
                            JHARANA MITTAL.
                            ([protected]@yahoo.com)
                            Aug 14, 2020
                            Complaint marked as Resolved 
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                              K
                              kgsinnerful
                              from Delhi, Delhi
                              Feb 26, 2014
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                              Address: Gautam Buddh Nagar, Uttar Pradesh

                              Rs.500 cash not dispensed by pnb atm at sector-56 noida, but amount debited from pnb account # [protected] on 20-feb-2014.
                              I have registered a complaint online on pnb website complaint # [protected] on 20-feb-2014 but it was not resolved.
                              Feb 26, 2014
                              Updated by kgsinnerful
                              Rs.500 CASH NOT DISPENSED BY PNB ATM AT SECTOR-56 NOIDA, BUT AMOUNT DEBITED FROM PNB ACCOUNT on 20-FEB-2014.
                              I HAVE REGISTERED A COMPLAINT ONLINE ON PNB WEBSITE COMPLAINT # [protected] ON 20-FEB-2014 BUT IT WAS NOT RESOLVED.
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                                B
                                Bansal Anju
                                from Agra, Uttar Pradesh
                                Feb 20, 2014
                                Resolved
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                                Resolved

                                Address: New Delhi, Delhi

                                Dear Sir
                                My Name is Anju Bansal and I have Punjab National Bank account of Gwalior, (M.P.).On 31st January 2014, I was trying to do tranasaction from PNB's ATM machine with PNB debit card at C LAl Chock, Govindpuri, New Delhi, but during transaction ATM key board was not means when i swap the ATM card & then select the lalnguage after that when I press the security coad then key was not in working condition.I have done cancel the tranasaction & i came back.same day after 10hr i was trying to tranasaction from YES Bank ATM then I know in my account 4500 rs is deduct withoutany reason.Then I complaint in PNB Customer Care Then he gave me one complaint no. & told me your problem will be solve 3-7 days.Yesterday i was call in customer care then he toled me your complaint will be rejected.
                                I am not satisfied your ans please give refund 4500 rs in my account.

                                me bank b ja chuki hu sir wha mene bank manager se baat ki lekin unhone meri koi b prblm ni suni.or cusomer care pr b call kr cukiwo bole rhe h bank jao or bank wale bolteh ki customer care se baat kro.no.one help me.plz...immediate solve my problem.
                                sir koi b meri ni sun rha h me bnk b hokr aayi hu or customer care pr b baat ki.customer care wale bolte h ki bnk jao.or bank wale bolte h ki yha ATM se realted koi problem solve ni hogi.sir koi b ni sun rha h.


                                Name-Anju Bansal
                                Mob.No.-[protected]
                                Acc. No.-[protected]
                                Complaint Reference No.[protected]
                                Date of failed transaction -31st jan 2014
                                Aug 14, 2020
                                Complaint marked as Resolved 
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                                  jainee
                                  from Jabalpur, Madhya Pradesh
                                  Feb 14, 2014
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                                  Address: Bhopal, Madhya Pradesh

                                  my balance is deducted from my account but cash is not provided by the ATM of SBI. my account no is: [protected]. the atm through which i wish to get my money is located on railway colony alkapuri, near habibganj station, bhopal. please kindly refund my cash 10000. i have a complain no which is 61023000 please refund my balance
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                                    U
                                    upendra kumar gupta
                                    from Mumbai, Maharashtra
                                    Feb 9, 2014
                                    Resolved
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                                    Resolved

                                    Address: Gwalior, Madhya Pradesh

                                    sir, I made apayment of Rs 3275/- on6/12/2013 at 18:42:13 to simply marry .com through internet banking from Punjab National Bank A/C number [protected] via billdesk. Neither the payment paid to simply marry .com nor the money refunded back in to my account though it was deducted fro my account confirmed by sms on my registered mobile number. I have reported, requested at each point but no relief since then, it is allready two months have passed. Hoping and requesting for a solution. dr u k gupta.ph [protected]
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
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                                      B
                                      Baldev Mahi
                                      from Adampur, Punjab
                                      Feb 8, 2014
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                                      Address: Shahid Bhagat Singh Nagar, Punjab

                                      MOST URGENT
                                      B.R. Mahi (PF 52135),
                                      Backside K.C. Palace,
                                      Saloh Road Nawanshahar,
                                      Distt. Shaheed Bhagat Singh Nagar,
                                      Punjab.

                                      To
                                      Hon'ble Mr. Justice P. Sathasivam
                                      Chief Justice of India
                                      Supreme Court of India
                                      Tilak Marg
                                      New Delhi (110001)

                                      Respected Sir,
                                      Sub: - Sh.B.R.Mahi (PF52135), Ex-Manager, LBO Hoshiarpur Previous at B.O. Usmanpur. Charge sheet dated 05/10/2009. REVISION PETITION TO CMD PNB NEWDELHI
                                      It is submitted that I was compulsory retired from PNB LBO Hoshiarpur vide. Disciplinary authority order dated 6.7.2011 and confirmed by the appellate authority. My review application was rejected by The ED vide has order date 18/10/2012. I want to bring it into your kind notice that these order are issued on following flimsy grounds only to endorse the views of disciplinary and appellate Authority. It is not based on independent judgment based on independent views.
                                      The view expressed in inquiry reports are not based on facts and figures. Enquiry report is made on the verbal instruction of the senior officers who are prejudiced against me because of some personal grudges against me. The charge sheet issued to me was very lengthy and records pertaining to the charge sheet were not issued to me to make my defense / reply to charge sheet intentionally.
                                      The charge sheet was so exhaustive that with a single day visit to the branch, the whole record could not be inspected and noted to file the written reply of charge sheet. Documents must be provided to me to give the proper reply to the charge sheet in defence. I visited the branch on 23/10/2009 and requested for supplying attested copies of the certain documents for reply of charge sheet. I have not been given ample opportunity intentionally to give the reply of charge sheet on the verbal instructions of higher authorities.

                                      A) MOST URGENT: - “THAT INSPITE OF SEVERAL NOTICES AND WRITTEN REQUESTS PROPERLY ACKNOWLEDGEMENT BY THE BANK, THE BANK HAS NOT PROVIDED ME DOCUMENTS AND THE LIST OF PROSECUTION WITNESS ON WHICH THE CHARGE SHEET WAS BASED. THEREFORE PROCEEDINGS CONTINOUED WITHOUT PROVIDING THE DOCUMENTS ARE NULL AND VOID.”
                                      B) That the order of penalty has been passed by the incompetent authority.
                                      1) It is submitted that in terms of PAD Circular No. 16 dated 10.1.2011, the Head Office has scheduled and designated the Disciplinary Authority as well as Appellate Authority w.e.f. 10.1.2011, according to which, the Asstt. General Manager in the Circle Office has been designated as Disciplinary Authority and in case, the Asstt. General Manager is not posted then the Deputy General Manager would be the Disciplinary Authority. In the present case, the Asstt. General Manager Mr. K.V. Anand was posted in the Circle Office and he was designated as Disciplinary Authority. But in my case, the Deputy General Manger Sh. S.S.ARORA has passed the final orders dated 6.7.2011 in violation of PAD Circular No. 16 dated 10.1.2011. It is a settled law that when the order has been passed by the incompetent authority then, the same is vitiated being illegal and not liable to be sustained. The reviewing authority is requested to kindly look into this aspect and to quash and set-aside the impugned orders dated 6.7.2011 of the Disciplinary Authority.
                                      2) I want to Quote a glaring example of victamisation that I was on leave from 14-92007 to[protected] to visit Abroad and during this period Sh.M.L.AHUJA was officiating as Manager and he obtained loan application on[protected] and sanctioned on[protected] and also disbursed the loan of[protected] to the borrower. The mistakes committed by Sh.M.L.AHUJA by granting loan to his nephew The onus of these mistakes has been put on me even as I was not in India. Copy of passport attached which clearly depicts that I was not in India in these days. How can I rectify the mistakes committed by Sh.M.L.AHUJA on returning from abroad?
                                      3) That with regard to charge no 4 Account No.KCC 86 – 12162 Balbir Singh for Rs.5 lacs dated[protected].
                                      Allegation – The limit was sanctioned on[protected] for 5 lacs. At the request of the party and as per office note, the limit was reduced from Rs.4 lac to Rs.2 lacs w.e.f[protected] but the limit was not reduced in system and party is allowed to avail the limit up to the level of Rs.4.lac. The balance outstanding in the account in Rs.3.92 lac as on[protected]. Findings of the Inquiry Officer/Disciplinary Authority.The Inquiry Officer has proved the charge and the Disciplinary Authority, Reviewing Authority and appellate authority have endorsed the same. I had submitted in my appeal that neither this loan was sanctioned by me nor it was renewed by me nor I was posted at B.O. Usmanpur on 17.5.2005 and thus, the allegation was not remotely attributable to me. It may be seen that on 17.5.2005, I was posted in a different branch i.e. Rahon. But, the Appellate Authority has not appropriated this evidence and without making any comment on my this submission, the appeal was rejected. Thus, the order of Appellate Authority is non-speaking, arbitrary and perverse. Since, the aforesaid issues have not been discussed by the Appellate Authority in his order, therefore, the order is non-speaking, arbitrary and perverse.In support of my aforesaid contentions, I refer the following landmark judgements thereby showing emphasis in my contention in a legal and valid form to which the reviewing authority is requested to consider the same sympathetically.
                                      4) The Disciplinary Authority (DA) recommended stop page 5 Increments at the very first instance to the CVO, PNB Head Office New Delhi but CVO declined to endorse. At the second instances Disciplinary Authority recommended stop page of 7 Increments again CVO didn’t concur and sent back the case to Disciplinary Authority . Disciplinary Authority again at the third instances recommended stop page of 7 Increments but CVO again declined and adamant. At the fourth instances on the instruction/pressure of CVO Disciplinary Authority recommended The Compulsory Retirement to CVO and the CVO concurred. It is quite clear from the above proceedings that the Disciplinary Authority decision was based on the pressure adopted by CVO. The CVO concurred on 25/6/2011 and he was retired on[protected] before 5 days his retirement. It is submitted that CVO disposed of this file at page end of his retirement only clear the Backlog his files, by not applying his mind in an impartial and by giving proper thought to the career of an officer. He with the just stroke of pen spoiled unblemished career of 27 long years.
                                      5) The unproved charges by inquiry officers are also taken as proved to enhance gravity of charge ti mislead the higher authorities to give unjustified punishment to me by Disciplinary Authority.
                                      6) No Reputation loss is suffered by the bank and no financial loss had been incurred by bank only to give justify the punishment of The Compulsory Retirement awarded by Disciplinary Authority and appellate authority, this is being stated.
                                      7) Where as many officers of PNB with whose conduct bank has suffered a lot of financial loss but has not been compulsory retired and has been continue to work and promoted by the Bank. I want to quote many instances with reference to my above submission that
                                      i) Sh.Arora Senior Manager, PNB Nawashahr Doaba ( Main branch), was charge sheeted and again allowed to continue work and promoted.
                                      ii) Sh.Madaan officer of PNB Nawashahr Doaba (Main Branch), ), was charge sheeted and again allowed to continue work and promoted.
                                      iii) Sh.Gajjan Ram Manager PNB Phillaur, was charge sheeted in DD cases and again allowed to continue work and promoted.
                                      iv) The Senior Manager PNB Phillaur, was charge sheeted and again allowed to continue work and promoted.
                                      v) Sh.Bakshish Singh Bagla Manager PNB, Binjoo (Hoshiarpur) was charge sheeted in fraud case and bank has suffered financial loss but despite this he was again allowed to continue work and promoted.
                                      vi) Sh.Dev Raj Deputy Manager PNB, Binjoo (Hoshiarpur) was charge sheeted in fraud case and bank has suffered financial loss but despite this he was again allowed to continue work and promoted.
                                      vii) Sh.Charanjit Chopra Manager PNB Mehatpur Uladani
                                      viii) ( Nawashahr) was charge sheeted in fraud case and bank has suffered financial loss but despite this he was again allowed to continue work and promoted.
                                      ix) Sh.Harpal Singh Deputy Manager PNB Mehatpur Uladani (Nawashahr) was charge sheeted in fraud case and bank has suffered financial loss but despite this he was again allowed to continue work and promoted.

                                      All These Instances are quoted to bring it into your kind notice that despite Disciplinary Authority(DA) recommended lesser punishment to me due to undue pressure tactics adopted by outgoing Retired CVO Sh.K.Bhaskar from PNB. My punishment was enhanced by Disciplinary authority (DA).
                                      I Quoted many high courts & supreme courts New Delhi judgements at the time of inquiry, appeal, Review in my defence but were not taken into consideration.
                                      1) It is submitted that when I took over the charge as branch Manager at Usmanpur, the performance of the Branch was at its lowest deposit of figure of Rs. One Crore Thirty Lakh and Credit was at One Crore Fifty Six Lakh. I did my work honestly and diligently and took the performance of the Branch to its new high ( i.e. deposits of Rs. Ten Crore Seventy Five Lakh and Credit of Rs. Nine Crore Eighty Lakh)
                                      2) During business review meeting DGM Circle Head Office Hoshiarpur has declared that I would transfer the officers by keeping performance of the branch in mind and those who are good performers will be given branch of their own choice and suitability. But my transfer has been done ignoring my hard work and performance only due to being a Scheduled Caste Manager and Discriminated against me.
                                      3) My work at Usmanpur branch stood first in the Distt. And 5th number in circle. In my branch each and every activity was done as per bank norms and nothing has been done fraudulently.
                                      4) Only due to misreporting by Sh, Jaswinder Saini LDM on the directions of Sh.M.S.Nijjar AGM. Both those officers are ill treating me due to their past personal grudge. Both these officers have shown and presented a bad performance o[censored]smanpur Branch intentionally.
                                      5) Both these officers as explained in previous paragraphs intentionally and deliberately harass me on flimsy grounds and tarnish my image in the eyes of my superiors.
                                      6) It is submitted that I Sh. Baldev Raj Mahi Ex- Manager, PNB Usmanpur, Distt Nawashahr, Punjab belongs to Schedule Caste category. On the basis of my caste, the then AGM, Circle Office Hoshiarpur Sh M.S.Nijjar Discriminated, harassed and in a revenge full manner acted against me only to tarnish my image in the eyes of my superiors. Sh.M.S.Nijjar has some personal grudge against me because he over stepped his powers when he transferred me from Banga branch while working as S.R.M Jalandhar . Then Zonal Manager Amritsar took the notice of the transfer and ordered to keep this transfer in Abeyance and also called the explanation of Mr.N.S.Nijjar.
                                      Since he is working against me and trying to tarnish my image as well as trying to entangle me in one way or the other way. Only from this point he started acting in a whimsical manner against me.
                                      7) I and my wife are ill despite my illness. I have been intentionally transferred to Hoshiarpur during the period of March closing and inspection period, so that I cannot remove irregularities during inspection.
                                      8) I was not allowed to sit in the computer examination and not called me for interview and training which is compulsory for Schedule Caste category. When I was eligible both channel 1 and 2
                                      9) Since April 2009 August 2009 my salary was not been released. My overdraft account has been freezed. Due to this I was unable to get proper treatment to myself and my family members. I was even unable to pay school fees of my children. My wife died due to non availability of funds.
                                      10) . Casteist remarks were made against me by Sh.M.S.Nijjar AGM Circle office Hoshiarpur.
                                      11) After some time Dr. B. L.Pathija proceeded on leave. M.R.Nijjar who was officiating as circle head ordered special inspection of BO Usmanpur . It was given to Sh. Jaswinder Saini, Manager, LDM Hoshairpur.
                                      12) Sh.Jaswinder Saini was having already a grudge against me because when i was working as incumbent incharge at Behloor Kalan, Loan sanctioning power was vested in me and Sh, Jaswinder Saini was working as a recommending and processing authority . I received many complaints from borrowers that he was getting illegal graft from the borrowers of Agriculture Loan. I have pointed out this matter to Sh. Jaswinder Saini . That’s why he was malicious towards me. Branch inspection was going on and during the inspection I was relieved to join at PNB LDM Office Hoshiarpur . I was not given the opportunity to remove the small irregularities and verbal instructions were issued to the Inspector to make me scape goat .Even small mistakes which could be easily rectified, are presented to the management in such a way that it looks as Major Irregularities, If i was not relieved during Inspection these small mistakes / errors could be rectified .
                                      13) Sh .G.L.Sharma investigated the Branch for sanction of Education Loan . He had not asked for my comments in the above investigation and submitted his false and fabricated report, without any evidence, baseless report on the verbal instructions of Sh.M.S.Nijjar . I have not been issued any tabular Performa as per Bank guidelines, no explanation was called and a direct charge sheet was served upon me on 5 / 10 / 2009 . I asked for relevant documents to submit my defence against the charge sheet . It was not provided to me . I am afraid to say how without relevant documents it is possible for me to make my defence . The charge sheet was prepared by Sh. Chander Shekhar Gautam, Sh . S.K.Sharma, Sh. Bajaj chief manager and other concerned officials who all were from General Category . They all followed the verbal instructions of Sh.M.S.Nijjar, Sh. Jaswinder Saini, Sh. G.L.Sharma, Sh. Chander Shekhar Gautam, Sh.S.K.Sharma, Sh. Bajaj who all discriminated against me on the basis of caste as i belong to Scheduled Caste . I have filed a case against Sh.M.S.Nijjar for calling me names on the basis of my caste which is still pending in the civil court Nawashahr Doaba ( Punjab ) .
                                      14) Both of these officers worked against my interests to serve their own vested interest . Both of them did not grant me fair and ample opportunity to cross examine the witness and was not allowed me to exhibit my defence documents . The whole enquiry was conducted on the verbal instructions of D.A. Sh.S.S.Arora ( DGM) to make me scape goat .
                                      15) The whole enquiry was not fair and impartial . P.O. Sh. Jai Ram submitted his briefs wrongly without any evidence and on baseless documents on the verbal order of the D.A. Sh. S.S. Arora (DGM).
                                      16) I submitted my reply on P.O. briefs .E.O. Sh.Jagdish lal did not consider my reply as genuine and submitted his report on the verbal order of the D.A.Sh . S.S.Arora (DGM).
                                      17) Even the charges which were not proved in the enquiry proceedings were proved against me baselessly without any documentary evidence only to tarnish my image in the eyes of superior authority and to make me scape goat . The whole case is absolutely based on discrimination against me on the basis of caste and arbitrary use of authoritative powers to do injustice against me . The whole general category officers acted against me only to spoil my career
                                      18) All loan A/cs has been fully secured with collateral security and there is no apprehension of loss to the Bank. These facts has been wrongly communicated to yourgoodself by the officers who belongs to general category who all discriminated me on the basis of caste as I belong to scheduled caste
                                      19) That I always received meritorious and appreciation letters for my working as Incumbent Incharge.
                                      20) That my track record has been unblemished.
                                      21) That I had already put clean and clear service of 27 years in the bank and thus, it was necessary to see my track record of 27 years period.
                                      22) That my wife has since been expired after prolonged expensive illness.
                                      23) That I have no son to take care of my family affairs.
                                      24) That I always received meritorious and appreciation letters for my That I have three daughters for their education and marriage.
                                      25) That I am suffering from the disease of Flaria which is uncureable.
                                      26) That I have no other source of income.
                                      27) That I do not have any past savings or funds in any shape or form or even I am not in a position to continue my family members with food, clothing, education, medical care and to discharge all other social and substantial and subsistent requirements for survival and to live with honour and dignity in the society.
                                      28) All sympathies as human being are required.
                                      29) That I was not the only person in the branch whereas all other officials have been exonerated for the same course of lapses and only I have been discriminated in the matter.
                                      30) Than an opportunity of personal hearing may kindly be accorded under the principles of natural justice, even if the same is not provided under any of the Regulations, so that I may be heard properly, patiently and sympathetically.
                                      31) That a lenient view may kindly be taken in the matter because at this age of about 50 years, I am unable to get employment anywhere whereas my wife has already expired, I have three daughters who are school and college going requiring financial assistance for their education and marriage whereas I am already suffering from Flaria in my leg which is un-cureble in the medical science. I have no other source of income whatsoever it may be and at the same time, I do not have any deposits or saved earnings in the past because lot of expenditure was incurred on the treatment of my wife etc
                                      Other extenuating grounds
                                      1. That I had a clean, unblemished track record of 27 years in the bank services which may kindly be considered.

                                      2. That I am virtually a handicapped person, since I am suffering from incurable chronic disease of lymphatic filariasis, elephantiasis due to which my leg has become like a pillar due to which I cannot move to undertake day to day assignments etc. This disease spreads with the bite of a mosquito which is incurable in the world. It is like cancer.
                                      3. That my wife had died on 19.8.2010 and I have three daughters in the age group of 23 years, 16 years and 14 years and I do not have sufficient means for their education and marriage. My father is also aged about 80 years and he is also dependant upon me. My all of three daughters are getting education and thus, they are unmarried. I have no other means to arrange for their marriage in a proper house with proper relationship under these circumstances.

                                      4. That my Disciplinary Authority has been adamant to show these cases of fraud, whereas, there was not fraud or merit.

                                      5. That the order of punishment as well as order of the Appellate Authority have been illegal wherein, copy of second stage advise of CVO was not provided to me, second show cause notice was not served upon me after disagreeing with the findings of the Inquiry Officer etc.

                                      6. That the said penalty was enforced by the CVO whereas, the Disciplinary Authority had earlier proposed lesser punishment and thus, it is not the penalty imposed by the Disciplinary Authority, but the penalty as proposed by the CVO.

                                      7. That my date of birth is 24.4.1961 and thus, I am only 51 years of age and at this juncture I am unable to work in any other vocation or place whereas, I have to educate and marry my three unmarried young daughters.

                                      8. Prayer
                                      1. That my this Application may kindly be considered sympathetically and favorably.

                                      2. That the impugned orders of the Disciplinary Authority as well as of the Appellate Authority may kindly be quashed and set-aside.

                                      3. That an opportunity of personal hearing may kindly be accorded under the principle of natural justice.
                                      4 REVISION PETION TO CMD SH. K.R KAMATH FOR CHANGE THE HIGHER SIDE PUNISHMENT.
                                      Submitted for favorable consideration.
                                      PLEASE GIVE JUSTICE TO ME AGAINST DISCRIMINATION ON THE BASIS OF MY CASTE

                                      Yours faithfully,

                                      B.R. Mahi (PF 52135),
                                      Backside K.C. Palace,
                                      Saloh Road Nawanshahar,
                                      Distt. Shaheed Bhagat Singh Nagar,
                                      Punjab.
                                      [protected](M)
                                      Date-08 FEB .2014

                                      Encl.:
                                      1. Annexure-A
                                      2. Proof of visiting England during the
                                      period of 14.9.2007 to 29.10.2007.
                                      3. Proof of disease.
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                                        A
                                        amit kuamr gupta
                                        from Mumbai, Maharashtra
                                        Feb 3, 2014
                                        Resolved
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                                        Address: Varanasi, Uttar Pradesh

                                        Respected Sir, I Amit Kumar Gupta applied for educational loan and it is sanctioned against the following address, branch name PNB bank bhikharipur varanasi U.P and branch code is 4045 and education loan A/c 404500JB00000544. Loan is sanctioned on date 23-07-09 and CSIS scheme for free interest came into implementation on[protected] and for this notification I applied many times to my branch for letting me to enjoy the scheme’s benefits but they have not given any sound response as well as he will increased my rate of interest 10.5 to 13.5 percentage and tell, I have increased according to BPLR+1. Also I complained to the regional office for this matter they also gave statements that they have not received money from govt. Kindly do me a favour by redressing my grievance. I will be very much obliged. Your faithfully Amit Kumar gupta bhikharipur Varanasi, U.P-221005 A/c 404500JB00000544
                                        Aug 14, 2020
                                        Complaint marked as Resolved 
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