Punjab National Bank [PNB] Complaints & Reviews

sir,i am from budhana dist. Muzaffarnagar u.p. My complained about the staff of pnb bank budhana. They are talking to the customer in bad manner.when my debit card was not do work properly then i go bank .when i say about this then maneger said ,bring the farm of closing a/c .then i say why?he say becouse i shall not give u other Atm .sir they talk all customer in bad manner . Sir all customers pareshan hokar other banks me apna a/c open kra rhe h. aur school childs ka a/c bhi nhi khol rhe ye apke pnb wale

Dear Sir,
The Concerned people and deppartments, consumer grevience cells.

I have lost my Rs.3,00,000/-+ through ICICIdirect.com/Bank, PNB, Angel Broking, Bank of India. due to not given timely help, support, training.
Likey, hacking, Simulation or more.
Have been getting call each day to trade even though asked for help and train and have been loosing or what.

I did not get help and suppport timely.

Punjab national bank send the cheque book on 11/05/2011 to my communication address against reference no is CHK128192.But still i dint get it.Take some action to deliver it to me.

Address:-
Khadi Ashram wali gali
hatt road w.no-12
Safidon-126112
Distt:-Jind Haryana
Thanks
Sunish jain
[protected]

To,

The General Manager,
Punjab National Bank, (Customer Care Centre),
Head Office, 5, Sansad Marg,
New Delhi-110001

Sub. Complain against ill behaviour of PNB bank manager (Mr. Juneja), Sujangarh branch

Dear Sir/Madam,

With reference to above subject, I am a valued customer of PNB Sujangarh Branch, Churu, Rajasthan. I regret to inform you that inspite of very good service of PNB in the time of CBS, I have come to tell you negligence of BM, PNB, Branch Sujangarh.

I have made 4 FDR and 4 SB a/c in PNB. I have approached there to renew all FDR, but they refused and neglected my request and instruct me to come after some other days.

I was once again approached to BM, but the result was same and no response comes out. After many insistences Mr. Nagpal helped me and renewed the same.
I was approached to BM, Juneja on 02.08.11 with remaining FDR and requested to grant me loan of 2 laks against these FDR but he refused immediately and instructed me to come next day. I was contacted next day for the same, he misbehaved and refused to give advance.

Whenever, I was requested to BM for transaction entry in pass book he always refused my request and even he has taken my pass books in bank custody which was not hand over to me till date.

Then I have surrendered two FD on 04.08.11 for pre closure with lot of sorrow and requested to issue Banker Cheque or credit to my SB A/c No[protected]. They intensely issued me banker cheque of less than principal amount. So kindly look in to the matter and release the remaining dues amount with interest up to till.

Due to circumstances created by BM, Juneja, I am mentally disturbed and suffering with financial loss total sum of Rs. One lak. I need compensation from management for delayed and reduced payment and negligence which fall me sick. If some solution cannot be provided, I will be forwarded the same to consumer court.

Thanking you

Your’s Faithfully
Jasuja R. L.
Naya Bass, Mata Mandir Road
Sujangarh, Churu (Rajasthan)

Dear Sir,
We have no. of accounts in PNB, Kamla Nagar Agra branch. Instead of this, the staff behaves very rudely.
No passbook entries are done for their customers, even they say to bring identity only to get account opening form, never provide statements. Mr.Sinha says that he is govt. employee and nobody can harm him. He says to customer that he will clear off the customers account, if anybody complaints about him.
Also, that he has links to higher authorities. Please take some action against them or else we will discontinue our accounts.

Dear Sir,

Please note on 06.08.2011 i found that on 04.08.2011 my saving A/c. no. [protected] was wrongly debit amount 15000.00, i contact to bank manager & after discussion with him i file a complaint on PNB helpline no. [protected] immediately, my complaint no. is 55954516, but today i checked with them and according to them my complaint was rejected without telling me any reason.

Kindly advise me now i have wat to do.

Regards
Kumarpal Singh
[protected] & [protected]

I found on 2.8.2011 that in my Saving Bank A/c No.[protected] of Syndicate Bank , there is ATM withdrawal from my A/c amounting Rs.7000.00. On enquiring from my branch of Syndicated Bank i.e. Bahadur Shah Zafar Marg, I.P.Estate, New Delhi I came to know that some one has withdraw Rs.7000.00 on 1.8.2011 at 10.04.33, whereas ATM card is with me and I have not disclose my ATM PIN to any one even my wife and children.
TXN at PUNJAB NATIONAL BANK DELHI TERMINAL ID H3153600
Terminal Location 900002brrao
Branch No.633
mnemonic code-2301
Ch. No. 5502
Trace 406732

Respected Sir/ Madam,
My Self Ravi Kant Srivastav. I have Punjab National Bank S/B Account No.[protected] Branch Ghazipur, Dist-Mau, and U.P. When I withdraw 6000/ Rs in ICCI Bank ATM Dist- Gazipur, U.P, on Date-30/06/2011 .we have no received amount at that time but amount less in my account 6000/Rs .AT that time i complained in PNB Toll free Cell, Toll free cell received my complaint and cell representative given complaint no 55654336 but after 15 days again i have call to PNB Toll free Cell but cell representative said to me your complaint is rejected you contact with home branch. Then i contact with branch manager. Branch Manager said to me i don't know why rejected your complaint & no grievance from ATM cell. no response given me about this matter.
Hence request to you I am very suffering so that please resolves this matter.
Thanking you.
With best regard.
Ravi Kant Srivastav.

RESPECTED SIR,


MAIN PNB KA GRAHAK HUN MERA ACCOUNT NO. [protected] HAI

1.- MAINE[protected] KO AXIS BANK KE ATM MACHINE SE 10,000/ Rs NIKALNE KE LIAE APNA ATM CARD PRAYOG KIAA THA LEKIN AXIS BANK KE ATM MACHINE SE RUPEES NAHIN NIKALE AOR NA HEE MUJHE MILE.
JISKE BAARE MAIN, MAINE SAMBANDHIT BRANCH MAIN BHEE SIKAYAT KEE AOR COSTOMER CARE PAR BHEE SIKAYAT KEE JISKA NO.19745806 &23886614 HAIN . JISKA MUJHE AAJ TAK[protected] TAK KOEE BHEE SANTOSH JANAK JAWAB NAHIN MILA.

2.- [protected] ,[protected], [protected] & [protected] KO KRAMSHAHH 1890 , 3600, 1828 & 2010.24 RUPEES, SHOPING KE NAAM SE MERE ACCOUNT SE KAAT LIAE THE, JABKI MAINE KOEE SHOPING NAHIN KE THE JAB MAINE COSTOMER CARE PAR SIKAYAT NO. 23886614& 20745164 DWARA SIKAYAT KEE TAB JAKE MUJHE IN 4 CLAIM MAIN SE 2 CLAIM 1890 & 2010 RUPEES KA WAPAS MILA BAAKEE 2 3600 & 1828.04 RUPEES KA KA AAJ TAK NAHIN MILA.

MEREE SHREE- MAN JEE SE REQUEST HAI KI YE SAARAA RUPEES MUJHE WITH INTEREST DILANE KA KAST KAREIN
THANKING YOU

REGARDS

MARTAND PRATAP
ACCOUNT NO. - [protected]
SANJAY INSTITUTE OF ENGINEERING & MANAGEMANT , MATHURA
CHAUMUHAN, NH #2 , DELHI- MATHURA ROAD,
MATHURA
MOB. NO. [protected]

I am Vijay Namdev Thakre, My saving account number is [protected], at 28.2.11 i had withdraw the amount of rs 15000.00 from Punjab National Bank ATM Code No. 906. but amount not received against this entry. but amount has been debited from my account. i had already submit my complaint to bank but no result for the same. even they said the amount already withdraw from there. kindly help me to refund my this amount.

thanking you

vijay namedev thakre
12 ramdwara mandir main bazar
delhi
Mob. : [protected]

Dear sir,
I am the customer of ICICI bank (a/C[protected] and I'M tried to withdraw rs 10,000/- On[protected] from my account through the atm of the punjab national bank (atm located at lajpat nagar, amar colony, atm code: h2309600) .My account was debited by rs 10.000rs. But I had not recieve the same becouse of some technical erore in atm, and I have complain in ICICI bank, and after the complain in icici bank they told me that we have arange video footage of your transation and when i went to PNB atm to see the video footage and there is two more people who are faced the same problem and when we are reachd the atm machin and open the machin by atm guy there is no video footage, the wire of video footage is removed from the atm machin and we are soked when he say there is no video footage last 31st of Auguest 2010 and i have proof regarding that video footage. and then after i complain in delhi govt mediation conciliation center for the solution of this issue. (Ref: 270/Qia/2010) with two more people who were facing this problem.After 3 hearing in mediation center two people's who customer of PNB money has been refunded on 12/2/2011 but I Did not get any money,and PNB said that we will not be able to give the money directly to you. You have to ask your bank to claim that money from us and when I ask my bank , ICICI bank say that we are unable to help you because PNB has declined the bank's request besuese of you are not the customer of PNB, And after that whenever my ICICI bank has claim the money from pnb they have denied the request. And I'M fighting for last 9 month's but my problem still not solve.

Request you to kindly look into this matter on top priority basis.



Thankyou
Rajeev Kumar
AC No.[protected]
Branch - New Friends Colony
Mobile No.[protected]

Sir,
I am having a saving account in the PNB ICD Branch, Loko Shed, Moradabad(UP) with the a/c no. [protected]. On 3/7/11 I tried a withdrawl of Rs. 10000/- from the SBI ATM at DRM Office, Moradabad ( ATM IDS10F[protected]. As soon the a message acaming on ATM screen "COLLECT YOUR CASH" the power supply of ATM went off. and no cash was withdrawl. After 15 minutes when the power supply of ATM restored I again tried to check my balance from the same ATM and It was surprised to notice that Rs. 10000/- were debited from my account. Mr Nem Pal Singh who was the attendant at the ATM informed this to the ATM incharge of SBI Mr. Mohit at M.No. [protected]. He informed that the balance which have been wrongly debited from my a/c will be automatically credited in to my a/c with 24 Hrs. But till date I have not received the sum of Rs. 10000/- into my a/c. You are requested to kindly arrange to do something sothat my wrongly debited amount may be refunded to me.
With regards.
A.P. GUPTA
Divisional Engineer
BSNL, JP NAGAR

Dear concern,

Please help us, The NEFT transfer is still pending from 2nd July 2011
.in my a/c No. [protected], Aasha outsourcing & HR Consulting Pvt. Ltd.

UTR NO. NEFTBWY[protected], Transferred through Bank of India, Dated 2nd July 2011,Mumbai Fort branch


Transaction Details
Payment :3263147
NEFT UTR Number 2273512
Internet Banking Payment Status Success
Internet Banking Ref. No. NEFTBWY[protected]
Beneficiary Name Aasha Outsourcing HR Consulting Pvt Lt
Beneficiary Account Number [protected]
Beneficiary Account Type Current
Beneficiary Bank Name PUNJAB NATIONAL BANK
Beneficiary Branch Name PIMPRI PUNE
Beneficiary Address PimpriPune411018
IFSC Code PUNB0451800
Debit Account Number [protected]
Payment Amount 16060

Hi,

PNB is probably the one of the TOP worst company in the country in providing very very bad and pooooooor netbanking service. Their site would be remains down about 90% of the time and we hardly get any chance to do the transaction. To add to that their customer care people are worst as they don't know what they are talking about.

We are opting this service since we have our corporate salary account. But now all our employees are planning to move away from this pathetic service. Also their banking services are also hopeless. Their attitude towards customer looks like they are NOT in market to improve their banking service rather closing it....

PNB manager harrasing us and recovered our 2 lac rupees

Respected Seniors/Sir/madam,

My name is Mukesh Sachdeva and my father Mr. Varinder Sachdeva wrote a letter to The Regional Manager, PNB Bank, Chandigarh and The Branch Manager,DAV College branch, Jagadhri Gate,PNB Bank,Ambala City on 18th march, 2011 on behalf of my grand mother Smt. Raj Rani Sachdeva. He wrote in that letter about his mother Smt. Raj Rani Sachdeva's pension account.Her PNB account number is [protected].She had been getting pension Ex -Gratia from Northern Railway of Rs 605 as B.P. + 182 as D.A. before 1/1/2006 and pension of Rs. 4382 from January, 2006 till August, 2010 and Rs. 4200 from September, 2010 till December, 2010. Then PNB froze her account in Jan 2011. PNB recovered the sum of Rs 3,323, Rs1, 18,000 and Rs 71,548 on 08/01/2011, 17/01/2011 and 22/02/2011 respectively. According to PNB, she was paid almost Rs. 3595 per month in excess since January, 2006. It is hard for us to accept the fact that bank made such an enormous mistake month after month for almost five full years. Bank started making payment in the amount of Rs. 4382 from September, 2008 and paid arrears from January, 2006 till August, 2008. In that letter we requested them to provide the letter from Railway pension department which led PNB to pay her Rs. 4382 starting January, 2006 and then revert back to Rs. 787 starting January, 2011.



I also wrote a letter on 18th march, 2011 to CAO Northern Railway on behalf of my grand mother Smt. Raj Rani Sachdeva. In that letter I wrote that She had been getting pension Ex -Gratia Rs 605 as B.P. + 182 as D.A. before 1/1/2006 and in the sum of Rs. 4382 per month from Punjab National Bank, DAV College, Ambala City from January, 2006 till August, 2010. From September, 2010 till December, 2010 PNB reduced her pension amount to Rs. 4200 per month. In January, 2011 PNB froze her account because of excess pension paid. It is hard to accept the fact that bank made such an enormous mistake. We never received any letter from Pension Department about her actual pension amount after Jan 2006.In that letter I requested them to please advise us whether it is to be revised w.e.f. 1/1/2006 and at which rate or what amount to be paid and please write us and PNB about her revised pension amount. As per 6th Pay commission no instruction has been issued to us.

The pension department did not respond to our letter.


My grand mother is an elderly widow. She has been saving money for the surgery of her kidney stones. She has multiple health issues and she frequently visits doctors for arthritis of her knees and shoulders. Recently she got sick with pneumonia and she was in hospital for about a week. When we came to withdraw money from bank, we were refused the payment. Moreover, when we tried to cash joint FD in the amount of Rs. 71,548 drawn in favor of my father and my grand mother, we were misguided and told that FD could not be cashed and made us deposit that FD into my grand mother's pension account and after depositing that FD into her account they recovered the whole amount on the same day without even letting us know the balance recovery amount. Moreover, when they recovered the whole amount (and her account was almost nil), the bank manager was not even interested in listening to us and said he is very busy and if we need any help in that matter we can opt for legal option. That FD had nothing to do with my grand mother's account and whether bank had any right to deposit that FD into my grand mother's account. We trusted their bank and they took our money which was saved for the rainy day.

We requested them (PNB) to send us a proof of her actual pension amount, the above said FD be cashed and my grand mother's account be reinstated with full balance. Even if the bank made an error, does the bank unilaterally hold the right to decide to freeze her account and leave my elderly grand mother with no money she was depending on so heavily?

The PNB did not respond to our letter till now.Then on 5th May, 2011 we decided to get the information from PNB under RTI Act. My Grand mother wrote a letter under RTI Act to Public Information officer, Punjab National Bank, DAV College Branch, Ambala City asking them to provide us


a) the certified copy of F.D.R. amounting to Rs.71, 548 which was transferred in account of Smt.Raj Rani Sachdeva on[protected] with full particulars since the FDR was initially registerd and any document attached with the same. The said F.D.R. was in the joint name of Raj Rani Sachdeva & Varinder Sachdeva.


b) And on what ground that FDR was transferred to above said account no.

c) To provide the status and supply the copy of letter which Mr. Varinder Sachdeva wrote to PNB Branch manager, DAV college Branch Ambala city.

d) certified copies of letter/circulars issued by Northern Railway (pension Department) or concerned department which led PNB to pay Rs. 4382/- starting January,2006 August, 2010 and Rs. 4200 from
September, 2010 till December, 2010 and then revert back to Rs. 787/-starting January, 2011 i.e. the pension to the applicant, as the P.P.O number of the applicant is NR/89/3355 dated 1.5.1989(Raj Rani Sachdeva widow of Dharam Pal Sachdeva DOB[protected].


Then on[protected] we received the reply from PNB. In which they replied that they are not authorized to provide the information under RTI act and we might get the information from their CPI officer.They also returned our application.


My grand mother sent that RTI application on 5th May, 2011 to public information officer to provide information pertaining to her PNB account which was returned by PNB Manager, DAV College Branch, Ambala City stating that they were not authorized to provide information under RTI act whereas we come to know that all the branches have been authorized to receive application under Right to information act, 2005 and forward to the concerned CPIO for final disposal.


Please help us in reinstating my grand mother's Punjab national bank account.On 4th June, 2011, PNB branch manager, D AV College Branch, A/city refused to provide us the acknowledgment or refusal of RTI letter which my grandmother wrote to Central Public information officer and he refused to receive that application whereas we come to know that all the branches have been authorized to receive application under Right to information act, 2005 and forward to the concerned CPIO for final disposal. Even he talked very harsh to us in front of two persons. I again request you to please help us how we can get our money back from PNB.My grandmother is very old and sick lady.She can not even walk without walker. She saved that money for rainy days.Now she needs that money for her health reasons which PNB recovered without giving us a notice.


Now, My grand mother has sent that RTI application on 4th June, 2011 to central public information officer, PNB House, sector 17-B, Chandigarh to provide information pertaining to her PNB account and we have not got any response till now.So I request you to please guide me in initiating the next step.


I request you to please help me in cashing that FD and reinstating my grand mother's account.Please guide me how can we get back our money from PNB. I shall be thankful to you for this.


Thanking you in advance,


Mukesh Sachdeva (ermukesh009 at gmail dot com)

Sir,

I have complaint regarding PNB BANK , I have an salary account with this bank, On 11th june 2011 my 233/- online debit card transaction failed during under process through www.bookmyshow.com website. I logged complaint regarding the same on 13 june 2011. They committ me my money for refund within 16 days but till today almost 17 days left but my amount not to be refund and when i called today in customer care they said for any refund will take 45 days working days. Between this period i wrote mail for bank officer but they just gave me one docket number. I mentioned here all mails which sent by bank to me. Please look into this matter and try to ressolve soon.


Thank You


Regards,
Bhupesh Mahajan


55495735
is Docket no at which the complaint is registered for resolution.

----- Original Message -----
From: priyanka verma
To: atm crc
Cc: Tarun Shahani
Sent: Monday, June 13, 2011 10:40 AM
Subject: RE: Failed transaction


Sir



Plz check, this is a POS txn.





Regards



Priyanka




[protected][protected][protected][protected]

From: Bhupesh mahajan [mailto:[protected]@rediffmail.com]
Sent: Sat 6/11/2011 11:09 AM
To: Internet Banking
Subject: Failed transaction

Sir,


I was trying to book cinema ticket from www.bookmyshow.com
but during payment transaction its failed and debit from my PNB
Account. Please look this matter and make sure about refund this money.

Account Details

Bhupesh Mahajan
Salary A/c No. [protected]
Failed Transaction Rs. 233/-




Thanks & Regards,


Bhupesh Mahajan

dear sir,
i have withdrawl 4000 money from our(PNB) atm(KANPUR CIVIL LINES) through my PUNJAB NATIONAL BANK atm card. the money was debited from my account, however i did not get any amount of money details of transaction are:
a/c no:[protected]
branch:PUNJAB NATIONAL BANK ATM CIVIL LINES
DATE OF WITHDRAW MONEY-12 june 2011
TIME OF WITHDRAW MONEY- 16:57
ATM ID-D1232400
TRANSACTION DECLINED
RESPONSE CODE-072
NAME-PRABHU AGARWAL
CONTACT NO-[protected]
RAIBAREILY

i am a serving soldier. i have a sallery account in pnb. on[protected] i have withdrawn 5,000 from my account by atm card. but by any unknown mistake there is 30,000 deducted from my account on the same day .there is 3 transacution of 10,000 - 10,000 was found deducted. I complaint for it to the bank & custemer care .so that the bank reward me 5000 only which I already drawn.I requested for it to the related office but in vain . My contact no. [protected]

sir ,

i have an ac with pnb ambala and i used the debit card in 3 atms and it failed yet 10020 has been debited from my ac and i did not get any money from the atms i tried my debit card.this happened on 11/06/11 around 12 o clock noon. in mumbai at wadala east ..bhaktipark .now since i used hdfc,bank of india and one more atm ...all 3 failed .and the amount was deducted from my account which i realised when i went to chembur standard chartered bank atm that my money has been debited from my ac.my ac no is [protected] and the date is 11/06/11 and the atm/cwdr/S1AC thats what the statement says .now im not sure which atm has done my damage.the worst part is i tried calling pnb helpline but in vain ....please help or guide me to my next step.

thankyou

my account no [protected] name surender & karamwati is joint account. my account has rs.1025/. according to pnb rule rs 100/. deducted for using of ATM. After it bal is rs. 925/. without info of accountee pnb give many planty and bal is rs. 395/. pl info to me through ph.no. [protected] and Email khatkar.[protected]@gmail.com.