Punjab National Bank [PNB] Complaints & Reviews

I have mantend a account in the name and style of m/s chouhan trading company in sole propritorship bearing number [protected]. I have got internet facility but bank have alloted me in retail capicity in stead of corporate capicity, so that I am in great trouble to view my account transaction.
Please look into the matter and remove my problem.

suresh shing chouhan
manager
chouhan trading company
[protected]

I have PNB account holder last 4 year in Akbarpur branch in Ambedkar Nagar city. I Posted in BSA Ambedkar office as a peon. My salary is issuing in PNB barnch Akbarpur. My salary cheque is deposited by Finance Officer Basic Education Ambedkar Nagar. But my Account no is wrong.But he is not inform me or my office. Amount is deposit in Sundry A/C in Bank. After waiting for 6 month my salary is not deposited in my A/c. I went to branch and asked about my salary status. My department is issuing a letter for Branch Dated 20-10-10 and 21-02-11 for correcting my A/c no. But my salary is not deposited in my A/c till date. I went again to branch then Branch Manager said the your work will not happen. Demanded by Branch Manager 5000/ for my salary is deposited in my A/c. I am very shocked to see this type of poor facility by PNB.

Dear sir,
I am consumer of pnb ssibranch boring canal road patna. My account no. Is [protected].On date 21-jan-2011 I had withdrawn rs. 8000 from pnb atm a.P. Colony gaya but got only rs. 7000 as denomination of rs.1000 each.I had complained pnb through complain no.[protected] on 24-jan-2011. I have inquired regarding complain several times but have been told that it is under process. On 25-mar-2011 I again inquired about complain n was told that my complain has been rejected but haven't told about the reason for rejection. I am a simple man and rs.1000 mean a lot to me and moreover its my right to know where my money has gone.So I request you to check upon the issue.
Thanking you!
from
shyam mohan singh

Dear Sir/Madam

I am customer of Punjab national Bank .I am Pensioner holder. I have pension account in Sahibabad Branch, Sahibabad, . My SB A/C nO, is [protected].I have made a new ATM Card. But my ATM Card was not working. Then i contact to the branch. The branch has told me come to branch for activation. I came to the branch on 29.03.2011.The branch official told me that check your ATM Card on ATM Machine(Branch ATM Machine) . Then I check my ATM card on machine for Balance Enquiry. I found My Balance Less 15000/- Rs. After that I take the mine Statement, which shows 15000/- DR. IN 29.03.2011. I have not withdraw that amount.I contact to the branch and Customer care of pnb. But till that my 15000/- rupess not credited my account. i am pensioner. No other income i have. so, please help me.


Ranajit Kumar Tapadar
SB A/C nO. [protected] (PNB)
Mob. [protected]

respected sir,
My father had a pension acct[protected] at pbn safidon . He died on nov05 2010 . All related document have been submitted in same branch and a new acct for my mother's pension opened there only . Now dealing clerk is not dransfering my fathers acct money in my mothers acct [protected]. Once he has sent my brother to rohtak for submitting the documents and now asking to bring a certificate from rohtak that there is no transaction in my father's acct. He is telling that there are many cases which are pending due to this. So , you are reqested to look into this type of all matter in same branch at the earliest please.

I want to know the names of TPA & list of hospitals for this mediclaim policy.

dear sir/madam,
i withdrew some cash from the pnb atm on 14 may, however the money debited was not the same as dispensed from the atm. firstly i withdrew rs.15,000 from my acc., then i made a transaction of rs.10,000,
which were not dispensed. then again i withdrew rs. 10.000, however the balance slip showed that previous 10,000 was also debited from my account. so in all, i withdrew 25,000 rs but the balance of 35,000 was deducted from my account.till today i have not received my balance amt back.

[protected] Forwarded message[protected]
From: Sumesh Jain <[protected]@gmail.com>
Date: Sat, May 14, 2011 at 11:03 PM
Subject: Fwd: Regarding Highly Disatisfaction from your bank and services
To: "[protected]@rbi.org.in" <[protected]@rbi.org.in>, [protected]@rbi.org.in


Dear Sir,

I am extremely sorry while writing to you that i am very much fed up with your banking system and now i complaining to you as a hope. But one thing i want to told that this is the basic reason that everyone is happy while opening a account with a private sector bank because you bank has only name just like "OONCHI DUKAAN PHEEKA PAKWAAN" So i request you to please credit My Rs.9500/- Plus interest plus my per day salary that i contributed to this work and close my account with immediate effect after that because i dont want these type of services from you peoples.

Regards
Sumesh Jain


[protected] Forwarded message[protected]
From: Sumesh Jain <[protected]@gmail.com>
Date: Sat, May 14, 2011 at 10:41 PM
Subject: Re: Regarding Highly Disatisfaction from your bank and services
To: "[protected]@pnb.co.in" <[protected]@pnb.co.in>, "[protected]@pnb.co.in" <[protected]@pnb.co.in>, "[protected]@pnb.co.in" <[protected]@pnb.co.in>


Dear Sir,

I am going to file a complaint in Consumer court as well as in RBI after so much harrasment from you and if after that i will not get justice then again i will go to electronic media

This is for your information only.

Regards
Sumesh Jain

CC: RBI
BCC: Consumer Forum


On Tue, May 10, 2011 at 7:04 PM, Sumesh Jain <[protected]@gmail.com> wrote:
Dear Sir,

This is with reference to the below mentioned matter, approximately thirteen days to go and till date no action has been taken.

will you please confirm that should i have to go for CONSUMER COURT for My Rs. 9500/- or you will take a necessary action in this regard.

Hope you will revert soon or i will be force to present my case to Consumer court.

Regards
Sumesh Jain



On Wed, Apr 27, 2011 at 4:37 PM, Sumesh Jain <[protected]@gmail.com> wrote:
Dear Sir,

This is with reference to the subjected matter Myself SUMESH JAIN S/o Sh. Ashok Kumar Jain joint holder of account number [protected] in PNB Chaura Bazar Ludhiana since last fifteen years, But i am feeling very sorry while informing you that your service is very far away from other bank's services. My Matter is pending since 25.01.2011 and till now has not been resolved.

Let me brief you the case. My father's Pension cheque was released from PPF office on 19.01.2011 having cheque no.639789/07.01.11 for Rs.9500/- and reach to your PNB Civil Line sbranch on 21.01.2011 and they sent the same to your PNB Chaura Bazar Ldh on 22.01.2011, but till now the same has not been credited to my above mentioned account. BUt when today i went to CIVIL LINES BRANCH then they told me that they have sent the same to Chaura Bazar Branch and i have to go there but when i went there then your BANK STAFF does not co-operate with me (i could not disclose the name due to some reasons but i know the name of all that persons) Only one single person has co-operate with me besides that work was not related to him.

When i want to approach the manager of the branch then they were also not on the seat. Now i want to request you to please look into the matter and resolve the issue and take a necessary action against the staff as they are not co-operating with anybody.

If i have not received my amount pending since 25.01.2011 then how your accounts being recconciled and what is the assurance of it that you are crediting the right amount to right account.

I humbly request you to please look into the matter immediately otherwise i have no opetion to go to consumer forum without any further email to you.

Hope you will resolve the issue and cerdit the same amount to my account and confirm the same to me thru email or on phone [protected],[protected]

Regards
Sumesh Jain
(Bank Account Holder)

Sumesh Jain

Dear sir
Again i am under severe mental agony of the non dispensing of money from the PNB ATM this time at Gurukul Kangri Kankhal Branch at Haridwar and shown as debit from my account Rs.10000 as given below..

3 13/05/2011 NFS/CASH WDL/13-05-11/21:30:41/0 DR INR 10,000.00

A reputed Bank like Punjab National Bank not maintaining the ATMs in proper shape to serve customers is really pathetic and needs immediate action.This is second time in a span of 10 days I am experiencing such malfunction and wrong debit..This time I expect a compensation for such poor service like this which makes me mentally stressful and to see the hard earned money debited wrongly from my account..
Your immediate investigation and help in reversal and credit of this Rs 10000 back in my account..
Regds

B.Jayachander

Sir,
I am you customer from last many year and I am trying to operate my internet banking but from last six month I am facing the problem in operating it. Like Wise the Customer name is showing Mismatch, not showing the opearational account and I am not been able to operate any of my tranction through it. Which is very much humilating.. I contact many a time to the branch (Modipuram, Meerut)U.P., but till now there is no satisfactory response from therewards.
I request you to please look into the matter and kindly solve the matter as soon as possible..........

with regards
R.P. Mishra
A/C no. [protected]
Branch Modipuram(Meerut)U.P.
RTGS/NEFT IFS CODE: PUNB0090200
Contact. No. [protected]

Hello Sir/ Mam, I m Priyanka Verma. I tried to withdrw amount of Rs7000 from PNB ATM, Prem Nagar, Ghaziabad on 8th of feb,2011, but didn't got the amount. After that I came to know that 7000 was deducted from my account. From that day, i m continuously calling to their customer care no.[protected] & my complaint no.is 53904029. Plzzzzzzzzz do something, so that i can get my money as soon as possible.... I'll b very very very thankaful to u.

Dear Sir Please help me for refunding my amount which was missing from atm with also including panelty charges form bank as per rbi guidline.
All detail of missing amount mentioned all detail in application which was inclosed with this mail,

My Account is on PNB & saving Bank A/c No Is [protected],Khatima Branch,Missing Amount is 2500, Date Of Missing 11.Jan.2010.

Sir As on 11 Jan2010 i am using both two Atm Machine for cash widrow form S.B.I. Khatima, First i have trying Machine 1st through TXN no- 1113 amount 2500 which was not received & reduce my account but after some time deposite same day in my account, but in 2 nd try by me on ATM first through TXN No- 1114 ,amount 2500 which was not received & reduce my account( those amount till dated i m not receved from bank in my account.

after some time i am using ATM 2 machine from same S.B.I. Khatima for widrown Rs2500 through TXN No- 2267 as same day which was also not received & reduce in my account ,but after fue days dated 15.jan.2010 deposite in my account by bank,i m trying second time on ATM 2 of S.B.I. Khatima through TXN. No- 2285 for widrown Rs2500 as on 11 jan 2010 finally i have received cash Rs 2500 from this last Transiction.

Thanking You this detail is also enclosed as attechement application which was received by Assistant Branch Manager PNB Khamtima
--- On Sat, 23/10/10, ATMCRC <[protected]@mail.pnb.co.in> wrote:

I HAVE PAID ONLINE FEE FOR MSW-JULY 2011 COURCE RUN IN IGNOU OPEN UNIVERSITY THROUG DLE MODE. RS.12,100 DEBITED FROM MY ACCOUNT BUT NEITHER PRINTED RECEIPT CAME NOR FORM GENERATED .

IT'S ALREDY BEEN THREE TO FOUR DAY BUT NETHER IGNOU NOR MY PNB NEW DELHI TEKE CARE... SINCE FOUR DAY I AM REPEATEDLY CONTACT BOTH AUTHORITY AND MAIL .... FAXED BUT IN VAIN...... NOW HOW SECURE ONLINE IS????????


ONLY ONE REPPLY CAME FROM IGNOU-DELHI SHOWS ... MY CAMPAINT HAS BEEN FORWARED TO THE CONCERN DEPARTMENT WHICH IS NORMALLY BY DEFAULT REPPLY IS BEING MADE BY SYSTEMS PROGRAMME......


I HAVE PAID FEE RS. 12,100 AGAINST ADMISSION OF MS. PREMILA S VASAV IN MSW-JUNE
2011..AHMEDABAD REGIONAL CENTRE..

CAN THIS FORUM HELP ME TO RESOLVE THIS PROBLEM
AS I HAVE ALL THE DETAILS OF CORRESPONDENCE

MY MOBILE NO. IS [protected]
RAJENDRA PATE

TODAY MY SON NAKUL GUPTA A/C NO [protected] WENT TO THE MAHARANI BAG ASHRAM BRANCH (BRANCH CODE 150900) FOR MAKING A DEMAND DRAFT FOR RS.25000/- IN FAVOUR OF IBM BOMBAY BUT BRANCH MANAGER SAYS THAT WE CAN'T MAKE DEMAND DRAFT BY CASH THERE IS NO SYSTEM TO MAKE DEMEND DRAFT BY CASH .

WE ARE VALUABLE CUSTOMER OF PNB BANK WE HAVING TWO CASH CREDIT LIMIT ACCOUNT IN BIKANER (Rajasthan) OUR ACCOUNT NO IS [protected] & [protected] .

SO I REQUEST TO YOU ADVISE TO BRANCH MANAGER FOR MAKE A DD BY CASH AND BEHAVE LIKE A BRANCH MANAGER .

THANKS
NAKUL GUPTA
[protected]

reversal of 10000
Dear Sir,
I am the customer of ICICI BANK (A/C[protected] and i'm tried to withdraw Rs 10,000/- on[protected] from MY account through the ATM of the Punjab National Bank (ATM located at Lajpat nagar, Amar Colony, ATM Code: H2309600) .My account was debited by Rs 10.000Rs. but i had not recieve the same becouse of some technical erore in ATM, and i have complain in icici bank and also complain in Delhi Govt Mediation and conciliation center for the solution of this issue. (ref: 270/QIA/2010) with three more people who were facing this problem.after 3 hearing in mediation center two people's mony has been refunded on 12/2/2011 but i did not get any money and when i ask my bank , icici bank say that we are unable to help because PNB has declined the bank's request besuese you are not the customer of PNB.


Request you to kindly look into this matter on top priority.I am sendin the mail which ICICI Bank send the mail to PNB

Thanks & Regards
Rajeev Kumar
[protected]
A/C No.[protected]
Branch- New Friend colony

I have a savings account no. [protected] at Punjab National Bank, Model Town, Delhi branch. I went to withdraw money from the bank on Friday April 29,2011 and had doubt that instead of 100 notes I was given 99 in one of the bundle of Rs.500 so I asked the cashier Mr. Sehgal to recheck as he had a machine on which the chances or error are less. It was just a recheck request which otherwise should have been a regular thing for a "cashier" sitting at the counter to serve the needs of the customers but instead as soon as the figure 100 appeared on the machine that was counting the notes he just jumped off his chair and started shouting in front of the whole branch that I have put an allegation of fraud against him. Another employee of the branch was trying to pacify him as he was shouting on top of his lungs which diverted the attention of all the other people in the branch but that all went in vain as one Mr. BK Gupta who apparently is the senior manager at the branch appeared and started shouting at me that this is no way I am suppose to behave with the employee of the bank and that I should not put allegations on him.

Now all I want to understand is how can a recheck request to a cashier be lablled as an allegation by not one but two officials at the bank? And secondly, if this is the way the employees of Punjab National Bank are suppose to behave with the customers then I guess its high time they just shut down the banking operations and start a mafia as these people can be really helpfull with this kind of behaviour and attitude.

I am highly disappointed as after being a female and loyal customer of the bank for almost three decades I am treated like this even by senior officials at the bank and I would highly appreciate if you could let me know what sort of remidial action is taken against these two employees of the bank.

Regards,
Kawaljit Kaur

(P.S. You can write to me at my son's email id [protected]@gmail.com in case you need any further details or any thing else)

BARI PNB SAKHA MAI STAFF BAHUT KAM HAI IS BANK MAI BUSINESS BAHUT JYADA HAI PURA HALL SUBAH 10 BAJE SE SAM KE 4 BAJE TAK FULL RAHTA HAI MANEJAR AND OTHER STAFF KA NATURE BAHUT ACHHA HAI PARANTU STAFF KAM HONE KE KARAN KAM SAMAY PER PURA NAHI HO PATA HAI MAI APPKI BANK KA 1972 SE REGULAR COSTMER HU. MERE 15 ACCOUNT APKI BANK MAI HAI A/C NO. [protected](RAMDAYAL SHADILAL)/[protected] (RAMDAYAL SHADILAL2)/[protected](BANKEY BIHARI)/[protected](JAGDAMBEY ICE FACTORY)/[protected] AND OTHER A/C BHI HAI.SO PLEASE BARI PNB KA BUSINESS DEKHATEY HUA STAFF INCREASE KIYA JAYE JISASE COSTMAR KA TIME BACH SAKE THANKYOU.MY NAME RAKESH GARG MO. NO. [protected]

Sir/madam,

With regards I Gaurav, did a transaction from RBS atm, Alaknanda ,Delhi of Rs 2200 on[protected].The transaction was not successful but at the same time the above mentioned sum of money was deducted from my account.
I did complaints on regular basis on your side.Its been more than 45 days since the money was deducted.I,therefore, request you to kindly transfer the money to my account.I expect a response from your side as soon as possible.
The details of my account are enclosed hereby :-

Name -Gaurav
A/C no.-[protected]
complaint no[protected]
Id of RBS atm-9621

I had visited PNB last week. my debit card was broken they told me to get one id proof. then he asked for some other document. he sent me home for 4-5 times i am fed up of their service can anyone help me when i sent an email to [protected]@pnb.co.in But they didnt replied the manager treated me so badly. They do not help the customer. can anyone help me in this regard

respected sir,
I DEEPSHIKHA JAISWAL account holder of pnb having account no-[protected].My account is inactive and my ATM card is blocked so i m not able to use my ATM.
My ATM card no is[protected].Recently on 18 April, Monday i have submitted 3000RS from pnb SHAHGANJ branch. But i m unable to use that money due to ATM blocked.My email id is [protected]@gmail.com for any information or query.
Kindly pay attention on my request as soon as possible so that i can use my ATM and account for further transaction.
THANKING YOU



YOURS FAITHFULLY,
DEEPSHIKHA JAISWAL