Punjab National Bank [PNB] Complaints & Reviews

hello sir i am from gujart vadodara i have open a ne w acc in PNB it gives me a master card -debit card.
for online shoping i registered card in pnb electracard site for "3D secure service".after certain days i see that the service is deactivated on my card so i can not purchase online items what i ahve to do now ?
i cal;l to customecre at [protected] they registered my complaint and tell me that service will re activated on my card in 3 days but it not activated i again call them and they again said me that it will activate in 48hrs .i went to branch of pnb they terll me they can nt activate this service.

please hell me!!
my acc no:340800 [protected]

Dear,
Sir/Mam

I am Sumit Kumar PNB(Punjab National Bank) Customer form yamuna vihar
My Problem is Net Banking & User ID
MY PNB(Punjab National Bank)
Account Number:-[protected]

I Respect sir my User ID & Net Banking solve problem
my contact no. [protected],[protected]
my email.id sumit.[protected]@gmail.com

HI MERA NAAM BALBIR SINGH HAI, MERA ACCT NO-[ [protected] ] HAI, AUR MERE ATM KA NUMBER HAI [ [protected] ] MAINE DATE (29/12/2010) APNE ATM CARD KE THROUGH 500/RS CASH NIKALBAYA , JAISE HI MAIN APNE ATM CARD KO APNI POCKET MEIN DAAL RAHA THA, WAISE HI WOH 500/RS KA CASH WAPIS ATM MACHINE MEIN CHALA GAYA, JAB BALANCE RECEIPT MERE PAAS AYEE TO USME SE WOH 500 KA AMOUNT CUT CHUKA THA, SO PLEASE MAIN APSE ANURODH YA REQUEST KARTA HOON KI MUJHE MERA CASH WAPIS REFUND HO, I AM VERY THANKFUL, IF YOU WILL DO THAT ASAP, REGARDS, BALBIR SINGH

TEMP ADD-
119 A C/O VIJENDER TOKAS NR. MANSA CHOWK MUNIRKA VILLAGE

Recently I tried to get a car loan from HDFC Bank. My car loan is getting delayed because of wrong CIBIL report. I submitted all the required papers but my application got rejected as my name was listed in CIBIL defaulters list. Because of that I am not able to get any loan from bank.

Ref. to your CIBIL information report Control No[protected] the details which are mentioned in the report are not clear, I am not aware of the loan which is mentioned on my name. As I have not taken any loan from any bank. Report is showing Bank name PNB and A/C INFO:[protected].

I visited the PNB bank sec-49 and Sec-45 Chandigarh, but they not responded my query and said[protected] is not our bank account.

Please help me.

Liladhar Gothe to kljagga, complaint
show details Feb 8

Dear Sir,

I had not received ATM widthrawal in Dec 2009 of amy Rs. 10,000.00 and same time lounched complaint[protected] to PNB customer care.

Till date there is no result after lot of followup and tracking to banks, Customer care and Bank Manager.

Please expedite the issue and resove the matter.

Regards,

Liladhar Gothe
[protected]

Krishan Lal Jagga to atm, GM, S, me
show details Feb 8

Dear Sir,

We are forwarding your complaint to our Transaction Banking Division, Head Office, for taking necessary action and to revert to you shortly.

Thanking you,

Customer Care Centre,
HO: 5 Sansad Marg, New Delhi

NON DISBURSEMENT OF CASH FROM DEBIT CARD to Krishan, me, GM, S
show details Feb 9

Claim Rejected By Other Bank, Contact your Branch for Details
- Show quoted text -

Liladhar Gothe to Krishan
show details Mar 26

Dear Sir,

Till date no reply from your division and bank manager as well as customer care not giving any clarification.

Please look in to the matter and resolve the same at urliest.

Regards,

Liladhar Gothe
[protected]

Krishan Lal JaggaFrom: Liladhar Gothe [mailto:liladhar.[protected]@gmail.com] Sent: Friday, March 26...
Mar 26

Krishan Lal JaggaLoading...Mar 26


Reply |Krishan Lal Jagga to atm, TBDAB, joginder, Inderjit, GM, S, me
show details Mar 26



From: Liladhar Gothe [mailto:liladhar.[protected]@gmail.com]
Sent: Friday, March 26, 2010 12:00 PM
To: Krishan Lal Jagga
Subject: Re: No Result
- Show quoted text -

Dear Sir,

Till date no reply from your division and bank manager as well as customer care not giving any clarification. Please look in to the matter and resolve the same at urliest. Regards, Liladhar Gothe[protected] On Mon, Feb 8, 2010 at 6:05 PM, Krishan Lal Jagga <[protected]@pnb.co.in> wrote:Dear Sir, We are forwarding your complaint to our Transaction Banking Division, Head Office, for taking necessary action and to revert to you shortly. Thanking you, Customer Care Centre, HO: 5 Sansad Marg, New Delhi From: Liladhar Gothe [mailto:liladhar.[protected]@gmail.com]
Sent: Monday, February 08, 2010 3:09 PM

To: Krishan Lal Jagga; complaint

Subject: No Result

Dear Sir,

I had not received ATM widthrawal in Dec 2009 of amy Rs. 10,000.00 and same time lounched complaint[protected] to PNB customer care. Till date there is no result after lot of followup and tracking to banks, Customer care and Bank Manager. Please expedite the issue and resove the matter. Regards, Liladhar Gothe[protected]DISCLAIMER: The Information transmitted in this email is solely for the addressee. It is confidential and may be legally privileged. Access to this email by anyone else is unauthorized. Any disclosure, copying, distribution or any action taken by anyone other than by the intended recipient is prohibited and may be unlawful. If you are not the intended recipient then kindly delete the mail from your system. Any opinion or views expressed in this mail may not necessarily reflect that of Punjab National Bank. The bank considers unencrypted email as an insecure mode of communication.
- Show quoted text -

TBDAB to vk_gupta, Reena, Krishan, me, INDRAJEET
show details Mar 28

Sir,

Claim has been rejected by other bank. Customer is advised to contact his branch.

Ms Reena : Send copy of JP Log to concerned immediately.

ATM ESC to ijarora, me, Krishan
show details Mar 30


Dear Sir,

We thankfully aknowledge the receipt of your captioned complaint. There was two different txn on same date the complaint you have lodged was for txn no 7646 which was a successful txn and the claim has been rejected by the concerned bank. We are sending you the rejection evedince given by them by an attachment file. If you want to check the another txn of the same date, please lodge a complaint for txn no 7647 dated 30/11/2009 at toll free[protected]/[protected].

Regards,

Rajeev Anand
Contact No[protected]/43532210
- Show quoted text -
From: Liladhar Gothe [mailto:liladhar.[protected]@gmail.com]
Sent: Friday, March 26, 2010 12:00 PM
To: Krishan Lal Jagga
Subject: Re: No Result Dear Sir, Till date no reply from your division and bank manager as well as customer care not giving any clarification. Please look in to the matter and resolve the same at urliest. Regards, Liladhar Gothe[protected] On Mon, Feb 8, 2010 at 6:05 PM, Krishan Lal Jagga <[protected]@pnb.co.in> wrote:Dear Sir, We are forwarding your complaint to our Transaction Banking Division, Head Office, for taking necessary action and to revert to you shortly. Thanking you, Customer Care Centre, HO: 5 Sansad Marg, New Delhi From: Liladhar Gothe [mailto:liladhar.[protected]@gmail.com]
Sent: Monday, February 08, 2010 3:09 PM
To: Krishan Lal Jagga; complaint
Subject: No Result Dear Sir, I had not received ATM widthrawal in Dec 2009 of amy Rs. 10,000.00 and same time lounched complaint[protected] to PNB customer care. Till date there is no result after lot of followup and tracking to banks, Customer care and Bank Manager. Please expedite the issue and resove the matter. Regards, Liladhar Gothe[protected]DISCLAIMER: The Information transmitted in this email is solely for the addressee. It is confidential and may be legally privileged. Access to this email by anyone else is unauthorized. Any disclosure, copying, distribution or any action taken by anyone other than by the intended recipient is prohibited and may be unlawful. If you are not the intended recipient then kindly delete the mail from your system. Any opinion or views expressed in this mail may not necessarily reflect that of Punjab National Bank. The bank considers unencrypted email as an insecure mode of communication.
- Show quoted text -
DISCLAIMER: The Information transmitted in this email is solely for the addressee. It is confidential and may be legally privileged. Access to this email by anyone else is unauthorized. Any disclosure, copying, distribution or any action taken by anyone other than by the intended recipient is prohibited and may be unlawful. If you are not the intended recipient then kindly delete the mail from your system. Any opinion or views expressed in this mail may not necessarily reflect that of Punjab National Bank. The bank considers unencrypted email as an insecure mode of communication.

7646.JPG
88K View Download

It is indeed with deep heart I am penning this complaint against your Kachi Chawni branch for not accepting the cheque of Nagrota Branch if both branches are connected with each then what is the reason of keeping my cheque without informing me for four days in their custody and returning the same cheque after four days to me ( even I would like to inform you that same branch had accepted my cheque for same purpose on[protected] The transaction of my company's account (Smc Global Securities Ltd. and Smc Comtrade Ltd ) with your bank is not rare if bank has made new rules kindly inform me.
Regards
ramesh sharma
A/c no. [protected]
contact no. [protected]

I purchased a cellphone using ebay.in and paid for the same Rs.4025 using PNB Debit card.
But since the cellphone was not delivered to me a refund was approved from Ebay Side.on 03/09/2010 by paisapay.
PaisaPay Id -[protected]
Today is 09/09/10 still no money from ebay.in is reflected in my bank account. Customer support gave me some RRN no. and Authoriztion ID but my bank officials(Punjab national bank) are not aware of that. I have been calling 2-3 times a day to paisapay customer support still no information is given to me. Kindly look into the matter.
It has been over 3 months now..I tried sending mail to RBI,ICICI,PNB,Ebay...
None of them have even bothered to revert back to me,


PaisaPay Id -[protected]

* RRN No.:[protected]

* Auth ID : 187620

Amount ---Rs.4025
Please do the needful...

MOHIT KHURANA
[protected]@gmail.com

Dear Sir,

It is with great disappointment I am forced to write this mail to you and I have
a valid reason for not proceeding and shifting my saving account from a poorly
organised government sector bank, Punjab National Bank, having
absolutely ill-mannered and sub standard employees including the branch
manager... to a well managed private bank...

We have a saving bank account with PNB, Sardar Patel Nagar, Chanakyapuri, New
Delhi having A/C No. [protected] in the name of Ms. Priyamvada Arya who is
my Wife.

Further, we have another joint account in the same branch in between me,
secondary A/C holder, and my wife, primary A/C holder, having A/C
No.[protected] where the name of my wife is mentioned as Priyamvada S.
Agnihotri which is the name after marriage and my name as Shrey Agnihotri.

Due to some technical error A/C No.[protected] is reflecting the A/C
holders name as Priyamvada S. Agnihotri which is absolutely wrong as the account
was opened in the name of Priyamvada Arya, it can be cross checked by the
signature of Priyamvada Arya.

Now due to this we are unable to operate the account in a smooth manner and
unable to deposit the cheques issued in favour of Priyamvada Arya.

I have been recently transferred to Indore from Delhi hence i called up
Ms. Usha Kapoor, Branch Manager of PNB, Sardar Patel Nagar, Chanakyapuri, New
Delhi I was astonished and surprised to hear the way she was treating me and
clearly denying to get my problem solved and asking me to visit the branch
personally and get it resolved myself. I requested her that I cannot visit Delhi
for another few months and I need to drop a cheque in this account, she very
bluntly and ruthlessly replied “that’s not my problem”.

Such unparliamentarily language and a rude behaviour is not expected from a lady
that too a Branch Manager of PNB. Forget about solving and addressing my problem
her pitch of voice was so high that I had no option but to keep the phone
down... Earlier also I have faced problems from the employees of this branch due
to their behaviour and hence have hold my hands from doing any further
transactions, which is visible from my statements.

Regards,
Shrey Agnihotri
Mobile: +91-[protected]

FROM : SONU GUPTA
QTR.NO-67/3 CVD LINE
SADAR BAZAR
DELHI CANTT-110010



To,

The manager
Punab national bank
1&2 jail road,hari nager
New delhi-110001

The Manager,
Complaint cell,
Head office Punjab national bank,
Parliament street,new Delhi

SUB : EXCESSWRONG DEBIT FROM A/C NO.[protected]

Dear sir,

I am very Sorry to inform you that due to lapses of your working staff my Rs.10,000-00 has
Been erroneously debited double from my account no.[protected] on[protected] and
[protected].

Due to lapse of your bank employee, I am suffering from financial hardship and paid
Penalty of my motorbike installments (i.e.Rs.4500/-PM.).

You are again debited Rs.5.250-00 from Rs.9.906-00 and shown balance Rs.4,656-00,
Which is not understood. I have already been longed my complaint vide complaint no.33381081
Dated 25 Jul 10. please rectify/settle the disputed matter.

In this matter your personal indulgent is highly appreciated.

Thanking you,
Yours truly,


(SONU GUPTA)
S/O sh chander prakesh gupta
Qtr .no-67/3CVD lines
Near sadar bazaar
Delhi cantt-110010

I have applied for a cheque book for my PNB Saving A/c [protected] through your branch South Bhopa Road, Muzaffarnagaar on 14.12.2010 but not received the same till 23.12.2010.

rgds

Rahul Jain
S/o Arvind Kumar Jain
Vill-Sonta
P.O.-Mansoorpur
Distt.-Muzaffarnagar
Mob.-[protected]
Email: [protected]@gmail.com

Sir/Madam,
I drop a cheque for Rs. 26,141/- for collection in Bank's Cheque Drop Box on 27/10/2010. This cheque is already realised from the party's account (Central Bank of India, Nasriganj) on 04/11/2010. But this amount is not entered in my account No. [protected] till 15/12/2010. The documents after clearing already received by bank clerk on 12/11/2010 through courier.

What time is to be taken by the bank for making a simple entry ? Is bank liable for any interest or penalty after this type of negligence ?

Dear sir,
1. I am holding a/c no-[protected] in new market patna branch of Punjab national Bank.
2. On 24 july.2010, at 11.20 AM i tried to withdraw Rs 10000- through atm
card no-[protected] of PNB from the ATM of HSBC,PATNA at
gandhimaidan,patna. However the transaction
was declined due to transaction time out reason. On
25 july,2010 when i checked my Account in PNB bank branch at kankarbagh, the amount of RS 10000/- was shown as debited from the said ATM.
3. In view of above may i requested Punjab Natinal Bank to kindly credit Rs 10000/- back to
my account as soon as possible, as i am a salaried employ and this money
was from my salary for the month of july.
4. I even lodged my complaint with complaint cell of PNB but no acknowledgement have been recieved from the Bank even uptill yetThanking you
5. I have logded complain on 27th July 2010 on PNB complaint No. [protected] and the complaint No. is 32385932 .
6. After that atleast 50 times I have called on the number and all the time , I have been told that your money will be credited in your account in 5 days or 7 days everytime.
7. On 7th Sep 2010 , when I called, they said that your money has been credited in your account by the other bank but the same amount has not been credited in my account till now.

Its my humble request to you, kindly look into this matter and take necessary steps so that I can recieve my money as soon as possible

Thanks & Regards,
Vimal Shankar Prasad

Sir,
My bakker Pnb Had Sent Me a cheque book vide SPEED POST , B.N.P.L. Cod No.[protected], KalkaJi HPO New Delhi to y residential address at Block `C` H. No. 747-B, Sushant lok-1 Gurgaon But the envelope was delivered at my place and it was returned to the PNB Dilshad Garden Br. Delhi with the remark` Adhhora Pata `,e. incomplete address .
I am a pensioner and getting my pension from the PNB and residing at the above address for about 10 years . I am recieving dak on this address not onlyfrom the post office but also from other services . I fail to understand as how the address was `incomplete ` and the post man thonks to be complete address
The reurnof the speed post envelope has caused me harrassment needless expenditure as i had to go to the bank at Dilshag Garden to collect the cheque . Kindly do the needful to chestise the post man who had retiurned the dak on false report and thereby caused harrassment to me
RADHA KANT VERMA

I have depostied a cheque no 130497 in my Panjab National Bank account No [protected] on 23-Nov-2010. Cheque issued by Stats Bank of Patiala. PNB branch located in village Chang, Distt. Bhiwani, Satae Haryana -127027 (India) . But the same is not cleared till 16-Dec-2010. Local cheq clearing is 3 to 14 dayes in Govt Bank as per saying PNB employee. I went to bank on 16-Dec-2010 for confirm my cheque stauts. It's not cleared till 16-Dec-10 and Bank employee Mr. Charn Das speak with us unfropfasonal language and i told him please be profasonal and i request him (Charn Das) to correct the name in my A/c also. He said you came day after tommorrow, But why i will come day after tommorrow. He could checked my account opening form and correct it on that time but he didn't and speak in unprofasonal language and loundly.
So I request you please do the action with Mr. Charn Das.
Regards-- Hameer Singh

Dear Sir,

I had submitted a cheque amount Rs. 15000 (Fifteen thousand rupees only) [Name of Bank :- Central Bank of India, Branch :- Rasra Dist.:- Ballia (Uttar Praadesh Cheque No. 152566)] on 09/09/2010 to Punjab National Bank Branch Gajraula.

Till date the amount had not been credited to my account and also the validity of the cheque is over.

Branch official are not coperating and not taking any concrete steps despite of more than three months delay in clearance.

Please, look into the matter and take strict action on the concerned officials.

Thankin you,

Yours Sincerely,

Mr. Sidharth Shanker Yadav

Mobile no. [protected]

Dear Sir / Madam,

I am a pnb customer having many accounts in PNB. I am having a saving account No. [protected] on which I requested for internet banking facility in March 2010. After repeated reminders and complains made in PNB branch New Tehri I could get my Internet banking user Id and password in August end i.e. after 5 months which was very very late.

Any how, I started using internet banking. Now the problem is that my SMS alert is not activated on my Phone No. [protected]. It has been again a long long time that I am strugling to get the SMS alert facility activated on my phone for the last more than 3 months. I am not able to make any NEFT or RTGS transactions due to this problem.

It is very bad on the part of a nationalized bank like Punjab National Bank that a small problem of a regular customer is not being undertaken seriously. I have personally visited PNB branch New Tehri many times and I check on the developments made to solve my problems telephonically daily but every time the reply that the message has been conveyed to to Dehradun, Dehli etc. They will look after the complaint etc. etc. and so on.

I tried SMS alert activation from PNB ATM also, I requested to SMS alert activation to the PNB New Tehri Branch also, I called the customert care also but my problem has not been sloved for the last three months which is very shameful for PNB. I will wait for some more time, otherwise I shall close all my accounts in PNB and tell others also about the carelessness of PNB. This is the only option available with me.

Regards

hello sir

I had withdrawn Rs 2000 rupee from my PNB account through debit card of PNB from AXIS bank ATM on date 22/10/ 2010. I did not get cash and but my account balance is deducted by Rs 2000. I had complained for this on their customer care many times, but there is no any response of that. Please help me.

Rahul Pradhan
A/c no.[protected]-03846
Complaint No.[protected]

my account no is [protected].. My new A.T.M was issued one week before and till now my card is not activated by the company.. I'm endlessly calling customer support for my queries but they are unable to answer the exact reason for the problem and the same case is with the Branch too which is situated in Sadar, Agra from where i got my card issued. Kindly resolve my problem soon otherwise i have to withdraw my acc. from your bank.

presently i am working as a vice president , druk pnb bank ltd, deputation from punjab national bank. my wife alka sood is residing in dehradun , when she contacted at subhash road SBI to get DDA form, she was misbehaved by branch head DD Sharma , He refused to give DDA forms on the plea that she can get the same only when she applies for loan. When i contacted him from bhutan , i was refused & even threatened to do any thing i want.

I am also forwarding my complaint to RBI as well as ministry of finance & wish to know under which guidelines ban is refusing issuance of forms

My wife ph no- in india is[protected]

Hello,
i m girija dutt jha. i m account holder of pnb a/c no [protected] . many times i went in the nearest pnb ie. mp nagar branch for internet banking service. they refused to do that b/c my account is in delhi. but according to rule i can take my internet banking paasword anywhere in India from pnb bank . i complainned to branch manager about this. he told me that form is nomore in bank . this happened me several times with me ? plaz tell me what to do ?