Punjab State Power Corporation [PSPCL] Complaints & Reviews

Hi sir/mam,

I was paying bill of amount rs.850/- for account no. [protected] on 13/03/2018 at 6:44 pm, payment was debited from bank account but not transferred to pspcl.

I had to make another payment of rs 850/- which was successfull.
Kindly check and refund the failed transaction of rs. 850/- into same account.

Regards,
Prabhakar giri
Mo - [protected]

Hi team,

I just surprised to see my bill amount although i consumed less number of electricity units. Later i realized that total of more than 521 rs has been included in my bill as sundry charges (261) & arrears current financial year (360). This was never the case before.
There is no clarification why these additional amount is added in bill. Kindly provide resolution and waive off this amount.

Acno : z74bs223780p
Sub division - zirakpur

I need a confirmation on this as well.

Regards,
Himanshu sood

Respected sir/mam

I was paying bill of amount 890 for consumer no h42db430378p through net banking. Payment has been debited from my bank account no [protected] and transferred to transfer inb payu payments private limited under bank reference no. [protected]igadcjlsf2 transfer to 459.. But system doesn't show bill receipt. So pls tell me what should i do wait for few days or pay money through another mode or submit request for refund. I shall be very thankful.

Sir
With due respect, we wish to inform you that an electrical pole is tilting at the entrance of the school street and wires also hanging down which can give rise to some unwanted situation. As it is the matter of school children, so please look into the matter and do the needful at the earliest.
With regards
Sanjay dutta
Adarsh public school
Kapil park
Ludhiana

Sir,
I was paying bill of amount rs.380/- for consumer no. [protected] on 08.03.2018 payment was debited from bank account but not transferred to pspcl under bank reference no. Lsbi[protected]igadbjzhn5
.
I had to make another payment of rs 380/- which was successfull.
Kindly refund the failed transaction of rs. 380/- into same account.

Thank you
Nawal
[protected]

I have paid rs.1750/- to pspcl towards electricity bill on 10.03.18 and payumn id is[protected]. My bank a/c has been debited by rs.1750/- but this amount has not been credited in pspcl a/c.
Today on 12.03.18 is last date of payment as such i have agian paid rs.1750/- on line to pspcl vide payumn id is[protected].

Kindly refund rs.1750/-which was with payumn on 10.03.18.

Regards

My name is sunnybirdi. I m resident of sahnewal district ludhiana. I. Have been overpaying my bill since 2015 untill now. As employ of your organisation had played a corrupted pests in this case. They had been connecting another people’s line into our meter box and let others use our connection for some extra cash. This dirty job was going through from long time. If this case doesn’t resolve as soon as possible. I m afraid that i have to invole media into this case. I have over paid 1.2 lakh so far. I need my money back. This is case is getting bad day by day. As employees of this organisation are not helping any ways

The s. D. O,

Electricity department,

Mall mandi,

Amritsar.

Regarding : shifting of electric pole along electricity metre (6) (Box of 8)

I may inform your goodself that 2 box’s containing 6 electric metres of resident of either way are hangedbefore our house no. 202, new amritsar on a electric pole, i was on government job outside the state.in my absence, electricity department installed electric pole and hanged over 6 electrical metres in two boxes of either way residents.

Now i want to shift my above said house, for life safety purpose, these may be shifted to safer place so, that no untowards happening occur, due to electrical pole having six electric metres there in.

I again request your good – self that you will not give me chance to remind you.

Your sincerely.

Gurmukh singh

Mob. No. – [protected]

Metre no. [protected]

H. No – 242, new amritsar.

Punjab (India)

My total unit consumption is 386 units and the billed amount is rs 2184 and after adding taxes and cess the final amount was roundabout rs2300. But pspcl charged a total of rs 6040. The pspcl claims its a adjustment charge and as i can see i have paid full amount of my previous bills i checked till march 2017 and i had paid full amount of all my bills generated earlier. Also pspcl dont have any person or customer grievances which can help us solve the problem.

My meter was changed for the a/c [protected], the bill generated after was incorrect, the same was brought to the notice of pspcl officials.

From last 2-3 months i am visiting pspcl office regularly to rectify bill and deposit it.

Every time i go there, they ask me to visit again or shift the responsibility to other person.

I am physically and mentally tired from their harassment.

I request you to take suitable action.

Regards
Jagdish grover
[protected]

Dear sirs, consumer no. Z74bs223807f meena verma

Please refer to above, i have deposited rs.2470/- (The bill amount) on 6.3.18 through yes bank net banking and received message: amount debited rs.2470/- to vide ref no. Lybk[protected] pspclltd dt.6.3.18.

But no receipt details received till now from your side.

Kindly confirm whether amount has been received by you or not.

Please send any landline / mobile no. For contacting and discuss personally

Regards,

Rajesh k. Verma

On fri 9 mar, 2018, 11:01 am satish kapahi, wrote:
No response has been received to my complaint. The meter has not yet been replaced. Please look into the matter and arrange for replacement of the electric meter at my residence at the earliest.
Thanking you in advance.
Ajay kapahi

On sun 25 feb, 2018, 6:21 pm consumercomplaints.in, wrote:
Greetings.

Your complaint has been forwarded to punjab state power corporation ltd. Customer service. You should receive a reply from the company representatives within several days.

Please login to your account to view and update the status of your complaint.
To view your complaint on consumercomplaints.in click here

We sincerely hope your issue will be resolved as soon as possible!

Kind regards,
Consumercomplaints.in team
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Account no .Z38NG415841M
Bill no.-9429
unnecessary charges added in bill like sundry charges ..and arrear of current financial year amount 320 ..why all these amount has been added. there were no arrears in previous bill then why such amount is added.. accprding to current bill ..the bill amount is 11 rupees per unit i have to bear..please tell me why all these unnecessary amount is added .and i have one request dont add unnecessary charges next time in my bill.

My electricity meter account no is [protected]. I paid the bill through transaction number igadalqon1 on 3rd march 2018. Amount (Rs. 1210) got deducted but bill receipt was not generated for same.
As the last date was 7th of march i paid the bill using other transaction.
My previous transaction has not been credited yet i have checked with sbi and they say that amount has been credited in merchant account.
Please resolve the matter.

I have paid my power bill rs 4720 ac no [protected] from past 2 days... But its showing the operator is not confirming the payment. My bill is not able to pay so i am complaining this so that my bill should ne paid as fast as possible. Actually they are asking for penalty but i already paid a bill before due time so how can i b liable for penalty... The pspcl itself is not confirming the amount on paytm through which i paid my bill.

Dear sir,

I received bill with sundry charges and arrears curr. Fin. Yr.. Pfa the screenshot showing the same. Could you please explain what are these charges? I have cleared all the bills, and no amount is due from the previous bills. Please give details.

Where can i call you? Tried various numbers found on the net but some don't work and some are wrong!

Thanks!

ਸ੍ਰੀ ਮਾਨ ਜੀ,
ਬੇਨਤੀ ਹੈ ਮੈਂ ਹਰਬੰਸ ਸਿੰਘ ਪੁੱਤਰ ਗੁਰਬਖਸ ਸਿੰਘ ਬਾਜਾ ਖਾਨਾ ਰੋਡ, ਨੇੜੇ ਮੀਰੀ ਪੀਰੀ ਕਾਲਜ ਭਦੌੜ, ਤਹਿਸੀਲ ਤਪਾ, ਜਿਲ੍ਹਾ ਬਰਨਾਲਾ ਦਾ ਰਹਿਣ ਵਾਲਾ ਹਾਂ ਆਪ ਜੀ ਨੂੰ ਬੇਨਤੀ ਹੈ ਕਿ ਮੇਰਾ ਮੀਟਰ ਸੜ ਗਿਆ ਹੈ ਜੀ ਜਿਸ ਦੇ ਸੜਨ ਦਾ ਕਾਰਨ ਬਿਜਲੀ ਕਰਮਚਾਰੀਆਂ ਦੀ ਅਣਗਹਿਲੀ ਹੈ ਜੀ ਕਿਉਂਕਿ ਸਾਡੇ ਘਰ ਨੂੰ ਜਿਸ ਟਰਾਂਸਫਾਰਮਰ ਤੋਂ ਬਿਜਲੀ ਆਂਉਂਦੀ ਹੈ ਉਸ ਉੱਪਰ ਕੋਈ ਨੁਕਸ ਸੀ ਜਿਸਦੀ ਰਿਪੇਅਰ ਕਰਨ ਆਏ ਕਰਮਚਾਰੀਆਂ ਨੇ ਜਦ ਉਕਤ ਰਿਪੇਅਰ ਕਰਨ ਦੌਰਾਨ ਟਰਾਂਸ਼ਫਾਰਮਰ ਦੀ ਸਵਿੱਚ ਲਗਾਈ ਤਾਂ ਉਸੇ ਵਕਤ ਬਿਜਲੀ ਜਿਆਦਾ ਹੋਣ ਕਾਰਨ ਮੀਟਰ ਸੜ ਗਿਆ ਤੁਰੰਤ ਕਰਮਚਾਰੀਆਂ ਨੂੰ ਸੂਚਿਤ ਕੀਤਾ ਤਾਂ ਉਹਨਾਂ ਕਿਹਾ ਕਿ ਇਸ ਦੀ ਭਰਪਾਈ ਤੁਹਾਨੂੰ ਖੁਦ ਕਰਨੀ ਪਵੇਗੀ ਤਾਂ ਇਹ ਮੀਟਰ ਲੱਗੇਗਾ ਜਦ ਕਿ ਸਾਡੀ ਇਸ ਵਿੱਚ ਕੋਈ ਵੀ ਗਲਤੀ ਨਹੀਂ ਹੈ ਨਾ ਸਾਡਾ ਕੌਈ ਵਾਧੂ ਲੋਡ ਨਾ ਮੀਟਰ ਸਾਡੇ ਘਰ ਅੰਦਰ ਹੈ ਇਹ ਮੀਟਰ ਬਾਹਰ ਸਰਕਾਰੀ ਬਕਸੇ ਵਿੱਚ ਲੱਗਾ ਹੈ ਅਤੇ ਬਿਜਲੀ ਕਰਮਚਾਰੀਆਂ ਦੀ ਗਲਤੀ ਨਾਲ ਸੜਿਆ ਹੈ ਇਸ ਲਈ ਸਾਡੀ ਬੇਨਤੀ ਹੈ ਕਿ ਇਸਦੀ ਭਰਪਾਈ ਮਹਿਕਮਾਂ ਖੁਦ ਕਰੇ ਅਤੇ ਮੇਰਾ ਮੀਟਰ ਚਾਲੂ ਕਰੇ
ਧੰਨਵਾਦ
ਹਰਬੰਸ ਸਿੰਘ ਪੁੱਤਰ ਗੁਰਬਖਸ਼ ਸਿੰਘ
ਫੋਨ ਨੰਬਰ[protected]

Account no. [protected]
Name : amrik singh,
After correcting meter i paid bill amount 22, 600 on jan 5, 18. Now i checked online for current bill, it is showing rs. 5980 but the printed bill i got from the billing person shows rs. 1510. You guys making fool, it is not possible to get the bill of amount 5980 when we are not using so much energy. Kindly check with your supervisor.

Bill of a/c no. Z21gc2100024 issued on date 20.02.2018, but received on 28.02.2018 in bsnl telephone exchange derabassi. Due date of payment is 05.03.2018 for bill amount of rs.82846/-.in this short period payment processing is very difficult to make payment. Online bill not uploaded till date. I met with ra and sde at derabassi, refused to do any type of help. Kindly waive off the surcharge and extend the due date of payment.
From:-
Sde bsnl
Derabassi
Mob no. [protected]

Dear team,

This is inform to you that our contact a. C no [protected] on name of gurcharan singh and we have consume 182 unit as per bill and as per rate applicable 7.09 it becomes 1290.38 but they sent bill of rs1750/- it theft from us we have already paid several taxes etc and now this type of fraud we never tolerate and clear me regarding this

Regards
Rohit
[protected]