Purplle.com Complaints & Reviews

I have returned 2 items of my order (Order no :[protected]) on 18 may 2015 .But still no update on refund and when I called your customer care on wednesday they told me.They will get update through mail or call still no update from there side .Now Purplle customer care is not picking call .Very much disappointed with purple services from last 2 weeks I am dropping mails and calling your customer care just for a refund.:-( Items are 1.Nivea...

Order I.D. -[protected] . website - Purplle.com Product - Schwarzkopf Bonacure Dandruff Shampoo. I called them first time on 8th April telling them that they have sent me a wrong product. they asked me to put down an email with pictures of the product received i did the same on 8th apr. And again called them regarding this. Since then I have written them approx 20 emails and have called them several times. I also requested them to let...

I am writing this email to you after experiencing a very bad service from Purplle.com. I feel I am cheated by your company. Please see attached the email trail of constant follow-up on the product I had purchased from your website which is still not delivered to me. Kindly note this purchase which I had made from your website is a PRE-PAID purchase. I have already made payment for the product, however I have still not received the...

Order I.D. - [protected]. website - Purplle.com Product - Victoria Secret Body Mist - Deep berry I called them first time on 7th apr telling them that they have sent me a wrong product costing rs 600 and i paid them rs1200. they asked me to put down an email with pictures of the product received i did the same on 9th apr. And again called them regarding this. Since then I have written them approx 13-14 emails and have called them...

Order [protected]. this order was made on 17th April 2015. I have not yet received the order. It was a prepaid order. Gojavas the logistics partner of purplle.com is unaware abt the order status. Its been 20days. what a poor servicse does both purplle.com n gojavas provide. I want my refund....

I have placed an order with Purplle on 18th April'15. This was one of my mistakes i have committed. i am tired of following up with these guys and they are not replying. I am very much disappointed with this. The parcel which i have rec'd was filled with cardboard and thermocol instead of My Products... I don't want delivery now at all. I was interacting with some Jay... I don't know whether he has left he company with a week or what, he...

This is with regards to my Order # [protected], I had received products in tampered conditions. We contacted Purplle executive through email and asked them to replace with the new product, I had sent several emails to the customer services but have yet to receive response. We would the product to be replaced with new one . If I do not receive any response will further have the matter escalated....

I want to register a compaint against a tempered package delivered .I have opened the package just now and found that the order is incomplete.I ordered 11 items and only 5 have been delivered. It has been 8 hours since I have raised a complaint. Pathetic customer support....

Hello, This is with regard to my order # [protected] placed at Purplle.com Out of the 3 products in the order that I received today, 1 product is in extremely damaged and unusable condition. Kindly find the damaged Product description and images with this mail and take the necessary action. Damaged Product Description : Lotus Herbals Whiteglow Season Of Love Kit Remarks : I received this product in damaged condition. Both Face cream...

I placed an order for 3 Lotus lipsticks among other things. They sent me lipsticks that are very close to the date of expiry. As lipsticks have a shelf life of 2 years from date of manufacture, it shows that they have sent really old stock. I have tried mailing them, sending them pictures of the same and calling them but there is absolutely no response. I don't understand why they send old stock and if they have, why there is no courtesy...

i want to cancel a product and return it and need my refund. There is no proper customer service number and no one responds to my e-mails. I want the numbers and some one to conatct me from purple. please help. [protected] Rs. 798 one of the products is very bad, dried out and old dstock they vae sent. there is no expiry dats and nothing. no details on the product. please don't fool the customers like this...

I ordered some products online from purplle.com on 12th March 2015. Its been 15 days and order is not yet delivered.A week ago I received a message stating that my order has been delivered. Since the order was not delivered so I tried contacting purplle.com through phone and mail but no response from their end. Payment has been made online and I am still waiting for my order. Order number #[protected]. My email address: [protected]@gmail.[protected]@gmail.com...

I placed 2 orders from Purplle.Order Number [protected] on 12th Dec 2014Order Number [protected] on 12th Jan 2015Order Number [protected]They just delivered partial orders (only few items and not all) and are not delivering remaining items. They are not responding to mails. Have sent mails to [protected]@purplle.com on 16th Dec 14, 18th Dec 14, 21st Dec 14, 26th Dec 14, 31st Dec 14, 2nd Jan 15, 6th Jan 15, 9th Jan 15, 11th Jan 15,...

The Company takes order ( A perfume worth 1800 INR), ignoring whether the product is in stock or not. After chasing to get through the purplle.com no. (called 10 times), finally an attendant speaks and says that product is back ins tock and will be delivered in 2 days. Again I face disappointment after 2 days, and I again go through annoying endless call process, and the attendant says the product is not in stock, you may modify and get...

dear sir my name is sanjoy i am a physically handycapped man so depend upon online shopping and now cheated by purplle a big amount of Rs645/ please help me god will help you i booked some product from purplle on Dt27/02/2015 of Rs645/ having order no [protected] but till now nither they are sending the product to me or refunding me i tried to talk to the customer care [protected] but it is a false number provided by them it only hanging...

dear sir my name is sanjoy i am a physically handycapped man so depend upon online shopping and now cheated by purplle a big amount of Rs645/ please help me god will help you i booked some product from purplle on Dt27/02/2015 of Rs645/ having order no [protected] but till now nither they are sending the product to me or refunding me i tried to talk to the customer care [protected] but it is a false number provided by them it only hanging...

I had placed an order via order number [protected] on 14th March 2015. It has been one week and still no sign of delivery. I have written 5 emails to customer care but no one has bothered replying. Called 20 times and no one answers phone. Ridiculous website and horrible service. I dont understand how this website is doing business and why consumer court is not taking any action against these fraudsters. If Purrpple.com is reading...

Order No: [protected] I ordered Mythic Oil's Nourishing Oil. Instead you guys delivered Mythic Oil's Rich oil. I have called you 5 times. But no customer executive answers my calls.Automated response is on when I call and then you guys just hang up!!. This is not done..Either answer the phone or just don't provide a contact number on your website. I want a refund....

I had ordered an curling wand at this site which cost me around Rs1187. But from the next day itself the order status showed pending. I tried to call their customer care centre, but, all I get to hear is that customer care executives are busy. They wouldn't reply to my mailed queries. In short, I was only robbed. I wonder whether their address is fraud or not. I want my money back and this site banned. The people behind this crime should...

PURPLLE IS FRAUD SITE I placed an order at your site. Order No. [protected]It was send through Delhivery Courier with AWB no. [protected]. I tracked the Order and it says the Items has been returned. WHy do you want to cheat people like this????????? Delhivery is a horrible service. Moreover when I checked my Purplle Account I do not see this Order in the Order history... I will go public with this if you do not do whats needful. I...