Purplle.com Complaints & Reviews

I purchased goods worth around 2000 from the online shopping site - Purplle.com. I had prepaid the order via my Payback card. However, one of the items went out of stock and after repeated follow ups the customer care section said t hey would refund the amount in the form of Purplle loyalty points, which I could use at one go if I called up the Customer Care during the time of my next purchase. Now when I'm making another purchase at...

Made a purchase from Purplle.com on 7th July 2014. They delivered damaged and expired product. Since then its been a struggle. Customer care doesnt repsond, no mails replies. They are not reachable in whatsoever means. Finally after a month they arranged for a reverse pick up and the product has been returned. Again they stopped responding. And i rceived a mail saying they closed the case and when i replied back, this is what is get as reply....

I ordered a hair spray from thsi website. The product was delivered and I found it be damaged and when i checked the expiry date, the product was already expired too. So i decided to contact the customer care. The number on the website didnt respond and got no response for emails. Facebook page was inactive too. There was no way ever possible to contact. Finally i got a email response asking me to take pictures of the product and send. I...

I made an order on 16th of July 2014, and haven't received it till date. Besides I contacted customer support several times by e-mail as well by calling.. each time they promised it would be shipped, what had been promised already many times before. I asked for refund of my money, and my order was simply removed from the Order History in my profile, and no e-mail came to confirm the refund. Now when i called customer care again they simply...

Hi, I had placed the order on 31st May 2014...till this date part of the order woth Rs.1164 has not been completed.I have made request several times to cancel the order and refund the money.But the company has not responded till date.I think this company is a fraud and customers should be warned against purchasing products from this site....

I have placed order for 4 products (Order # [protected]) on[protected]
Received only part order. Still pending products worth Rs. 350.

I tried to reach customer care on contact no.[protected] several times but the number do not exists.
I have written to purplle.com customer care on mail as well. Written to them several times but have not got any response yet.

Is this the way they treat their...

This is regarding the purplle.com order# [protected] that I placed on Feb 22, 2014. My credit card got charged on Feb 23, 2014. They have mentioned that the product will be delivered in 4 business days. I haven't received the product even after a week and then I received the mail from customer saying that the dispatch will be delayed and they will be shipping the product on Mar 2. But I haven't heard anything back from them even...

I received the order [protected] placed with purplle.com on 17th March 2014 at about 12:15 p.m in the afternoon. The packet was delivered by Blue Dart and was properly sealed.
The product details mentioned on the packet read as below:
1) Kaya Purifying spot corrector (8 ml).
2) Kaya Recharging Moisture concentrate (30 ml).
Free Loreal sample.

When I opened the packet only one product, the Kaya...

Hi, I placed an order on purplle.com on 20th Jan 2014. I ordered few items and the final bill was rs 1560. I paid online via debit card as they said paying via debit card or credit card they will process the order faster. Now after 15 days, i have not got my order delivered. They have stopped responding to my complaints and cut my calls. The point is "It is not about the money but i wont to bring this to the notice that the company...

I had placed an order of 2 items on the www.purplle.com website on 8-Dec'13 by paying amount - Rs 1014 (Order No. - [protected]) .

On 9-Dec'13, I called up their customer care center to know the status of my order. There was no response from their side & received a sms that please write to [protected]@purplle.com & they will revert in 6 hours. I wrote an e-mail to them and asked about my order that till...

My order number is[protected] Each time i have to tell the order number as 96621. I ordered using my email address ([protected]@yahoo.co.in) I paid through my online banking. State bank of India, I haven't received my order after 45 days .I tried to contact customer care and their response was unsatisfactory. Every time they replied differently. I have registered complaint in their customer care too. Here are some replies they had...