Purplle.com Complaints & Reviews

The Company takes order ( A perfume worth 1800 INR), ignoring whether the product is in stock or not. After chasing to get through the purplle.com no. (called 10 times), finally an attendant speaks and says that product is back ins tock and will be delivered in 2 days. Again I face disappointment after 2 days, and I again go through annoying endless call process, and the attendant says the product is not in stock, you may modify and get refund. Even after I modify my order, its been almost 20 days that my refund has not come. These people dont even reply to emails on time. I will be thankful if they refund my money at the end of this year.

dear sir my name is sanjoy i am a physically handycapped man so depend upon online shopping and now cheated by purplle a big amount of Rs645/ please help me god will help you i booked some product from purplle on Dt27/02/2015 of Rs645/ having order no [protected] but till now nither they are sending the product to me or refunding me i tried to talk to the customer care [protected] but it is a false number provided by them it only hanging the call and charges a large bill i tried to mail them not less then 15 times but they are not responding the mail i am a 50% disable person please help me to get back my money i am a poor man.you last time helped me a lot againest paytm now please help me once more.

dear sir my name is sanjoy i am a physically handycapped man so depend upon online shopping and now cheated by purplle a big amount of Rs645/ please help me god will help you i booked some product from purplle on Dt27/02/2015 of Rs645/ having order no [protected] but till now nither they are sending the product to me or refunding me i tried to talk to the customer care [protected] but it is a false number provided by them it only hanging the call and charges a large bill i tried to mail them not less then 15 times but they are not responding the mail i am a 50% disable person please help me to get back my money i am a poor man.

I had placed an order via order number [protected] on 14th March 2015. It has been one week and still no sign of delivery. I have written 5 emails to customer care but no one has bothered replying. Called 20 times and no one answers phone. Ridiculous website and horrible service. I dont understand how this website is doing business and why consumer court is not taking any action against these fraudsters. If Purrpple.com is reading this- PLEASE REFUND MY MONEY. I MADE A BIG MISTAKE BY ORDERING! AND PLEASE DO NOT POST A REPLY SAYING THAT WE WILL LOOK IN TO THIS AND GET BACK SOON BECAUSE I KNOW VERY WELL YOU GUYS WILL NOT BOTHER REVERTING. COME UP WITH A RESOLUTION AND THEN REPLY OR CONTACT ME!! Regards Zubin [protected]

Order No: [protected] I ordered Mythic Oil's Nourishing Oil. Instead you guys delivered Mythic Oil's Rich oil. I have called you 5 times. But no customer executive answers my calls.Automated response is on when I call and then you guys just hang up!!. This is not done..Either answer the phone or just don't provide a contact number on your website. I want a refund.

I had ordered an curling wand at this site which cost me around Rs1187. But from the next day itself the order status showed pending. I tried to call their customer care centre, but, all I get to hear is that customer care executives are busy. They wouldn't reply to my mailed queries. In short, I was only robbed. I wonder whether their address is fraud or not. I want my money back and this site banned. The people behind this crime should...

PURPLLE IS FRAUD SITE I placed an order at your site. Order No. [protected]It was send through Delhivery Courier with AWB no. [protected]. I tracked the Order and it says the Items has been returned. WHy do you want to cheat people like this????????? Delhivery is a horrible service. Moreover when I checked my Purplle Account I do not see this Order in the Order history... I will go public with this if you do not do whats needful. I made all the payment too. I tried to contact your customer care and its not responding... Stop fooling us please..Dan MOBILE: [protected]

I have ordered oriflame beauty whitening foundation natural beige(25ml) and it got delivered on 12.02.15. strangle the image what it was online that is different from that one which i got. I got more shocked that product date is expired . i wasted my Rs.519/-. i need a immediate contact from purplle.com cc. contact mumber:[protected]

I ordered products via order no [protected] worth rs 2000 though the money got deducted I havn't received any confirmation for the same as I have to leave this place in 10 days either please refund my payment or deliver me the product.this s my first experience with purple.com and I swear not to order again if the issue remains unsolved as iI read a lot of negative reviews now after checking the site.

Never getting back to this site for shopping. They did not have products which they listed on the offer zone. Kept my money on hold for 2 months, and inspite of repeated reminders, i had to finally lodge a complaint for them to act. Fake customer care and frauds. Please do not buy anything from them

I had ordered "adidas-men-victory-league-edt-100-ml" from Purpple.com on 5th Jan-2015.Its been a month & I haven't received the product..!! After 10days when I mailed to the customer care, In reply they said "we don't have that item in stock". So, my simple question is "If you don't have item to sell then why it is still being displayed 'in stock' in your website". http://purplle.com/product/adidas-men-victory-league-edt-100-ml You...

I have ordered Jovees product in purplle.com and there is no trace of delivery. I have sent emails and there is no response for the emails which I have sent. The customer care number is of no use. I have read many complaints regarding purplle.com and I'm afraid that my products will not be delivered ASAP.

I have purchased couple of items from Purplle.com on 20th Dec 2014 and I have not received the delivery yet. When I follow up multiple time here is the response from the Reps. They have not return the payment as well I am not sure where to go. I would like you to help in shutting these cheaters, we definitely need some kind of penalties on these companies for riding the customers. And my order number is [protected] "Apologies for the inconvenience caused to you. We are not able to dispatch the same from our end as we have'nt received the fresh stock, we cannot provide you with the tentative date for the availability of the product. Kindly let us know how to Proceed with your order. Warm Regards, Team Purplle.com

Dear Sir, in a website purplle.com My Order # [protected] is already paid by debit card but they are not delivering this.I had ordered it on 14-dec-14. I have also complained for it on their customer forumn but still they are not delivering the order. Please take immediate action. Thanks a lot..

Hi, I made a purchase of beauty products from your website but haven't received any confirmation of order from your end on my mobile or email. I am tensed and thinking weather any fraud has been done with me or what. Since I checked my purplle account and see that there are no orders history this makes me think that there is something wrong done with me. Attached is the snapshot of payment deducted from my account to purplle . Please see the issue and revert ASAP.

Hello, This is with regard to my online prepaid purchase made at Purplle.com on 11th Dec 2014 with order no. [protected] Please note the reply that i received from customer care department when i asked for update regarding my order on 22nd December 2014 they replied to my email that "We regret to inform you that we have failed to process your order from our end due to consignment issue, Hence we cannot process the order of Playboy Perfumes and asked me to choose from some Adidas Perfumes when i told them that i don't use Adidas Perfumes which is why i ordered Playboy perfume in the first place and again i asked for the time that it will take to process my order. Now, they replied me that without my approval they can do whatever they want and hence they shipped Adidas Ice Dive Perfume instead of providing me the status of my ordered Playboy Perfume. Please Find the Attached Screen Shots of Emails as a proof with this post. I want Purplle.com to take responsibility of their Poor And Illiterate Customer Support and deliver my exact ordered product or refund my money with compensation for the troubles they are giving me. Hoping for the best possible earliest reply to my problem as its been already more than 20 days and Purplle.com is simply playing with my valuable Time & Money. Regards, Rahul Gupta

My order no is [protected] and I had made this prepaid order on 25th of Dec 2014. I did not receive any intimation regarding the shipment of products. It is not reflected in the website also. Till now I have not received any response from them.I want to cancel the product and refund the money.I am highly disappointed with such a worst service. I want my money back. I will never give order on WWW.Purplle.com.Please ConsumerCourt help me in returning my money.

My order no is [protected] and I had made this prepaid order on 11th of Dec 2014. It has been 2 weeks since and I did not receive any intimation regarding the shipment of products. When checked in web site it showed as delay in processing and on repeated follow ups I was told that one of the ordered product was out of stock. Hence I told them to cancel the order and refund the money.Till now I have not received any response from them. I am highly disappointed with such a worst service. I want my money back. I will never ever think of ordering through purplle.com again.

I had placed Order#[protected] on 01-Dec-14. It has been 18 days and still Ihave not received the item. It has been returned by Delhivery to you saying no service zone. I never knew you have partnered with worst courier service -Delhivery. Refund the order immediately. Thanks, Rakesh

I ordered one item with number [protected]. I am login as guest user so i didn't get any mail to track order. It was delayed almost 10 days. I ordered item on 06/12/2014 but up to now there no confirmation. Can yopu please tell me how to track my order. Thanks.