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Purplle.com Complaints & Reviews

2.6
Last updated Mar 12, 2024
Complaints 351
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165
Unresolved
186
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Purplle.com reviews & complaints page 17

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S
ssonali949
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Expired product

Address:Hyderabad, Andhra Pradesh

I have ordered oriflame beauty whitening foundation natural beige(25ml) and it got delivered on 12.02.15. strangle the image what it was online that is different from that one which i got. I got more shocked that product date is expired . i wasted my Rs.519/-. i need a immediate contact from purplle.com cc. contact mumber:[protected]...
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Alka Dubey
from Chennai, Tamil Nadu
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payment related

Address:Chennai, Tamil Nadu

I ordered products via order no [protected] worth rs 2000 though the money got deducted I havn't received any confirmation for the same as I have to leave this place in 10 days either please refund my payment or deliver me the product.this s my first experience with purple.com and I swear not to order again if the issue remains unsolved as iI read a lot of negative reviews now after checking the site....
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F
freeaxe2
from Bengaluru, Karnataka
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Cheating and fraudulent - Purplle.com

Address:Bangalore, Karnataka

Never getting back to this site for shopping. They did not have products which they listed on the offer zone. Kept my money on hold for 2 months, and inspite of repeated reminders, i had to finally lodge a complaint for them to act. Fake customer care and frauds. Please do not buy anything from them...
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A
Atul Mittak
from Delhi, Delhi
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This is an act of forgery/fraud. What would you say?

Address:New Delhi, Delhi

I had ordered "adidas-men-victory-league-edt-100-ml" from Purpple.com on 5th Jan-2015.Its been a month & I haven't received the product..!! After 10days when I mailed to the customer care, In reply they said "we don't have that item in stock". So, my simple question is "If you don't have item to sell then why it is still being displayed 'in stock' in your website". http://purplle.com/product/adidas-men-victory-league-edt-100-ml You...
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J
Janusri
from Bengaluru, Karnataka
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Delivery of products delayed.

Address:Chennai, Tamil Nadu

I have ordered Jovees product in purplle.com and there is no trace of delivery. I have sent emails and there is no response for the emails which I have sent. The customer care number is of no use. I have read many complaints regarding purplle.com and I'm afraid that my products will not be delivered ASAP....
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A
ajazuddin.mohammed
from Hyderabad, Telangana
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Order not delivered for more than a month

Address:Hyderabad, Andhra Pradesh

I have purchased couple of items from Purplle.com on 20th Dec 2014 and I have not received the delivery yet. When I follow up multiple time here is the response from the Reps. They have not return the payment as well I am not sure where to go. I would like you to help in shutting these cheaters, we definitely need some kind of penalties on these companies for riding the customers. And my order number is [protected] "Apologies for the...
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P
priyanka punihani
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

paid order is undelivered

Address:Gurgaon, Haryana

Dear Sir, in a website purplle.com My Order # [protected] is already paid by debit card but they are not delivering this.I had ordered it on 14-dec-14. I have also complained for it on their customer forumn but still they are not delivering the order. Please take immediate action. Thanks a lot.....
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N
neoliya.vineet
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No order confirmation Received

Address:Ghaziabad, Uttar Pradesh

Hi, I made a purchase of beauty products from your website but haven't received any confirmation of order from your end on my mobile or email. I am tensed and thinking weather any fraud has been done with me or what. Since I checked my purplle account and see that there are no orders history this makes me think that there is something wrong done with me. Attached is the snapshot of payment deducted from my account to purplle . Please see...
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R
Rahul_J_Gupta
from Bawal, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

"Purplle.com - Worst E-Commerce Platform Offering Very Poor And Illitrate Customer Care"

Address:Gautam Buddh Nagar, Uttar Pradesh

Hello, This is with regard to my online prepaid purchase made at Purplle.com on 11th Dec 2014 with order no. [protected] Please note the reply that i received from customer care department when i asked for update regarding my order on 22nd December 2014 they replied to my email that "We regret to inform you that we have failed to process your order from our end due to consignment issue, Hence we cannot process the order of Playboy Perfumes...
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A
Anand Sayee
from Bengaluru, Karnataka
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Order ID: 20141225363102, Please refund money

Address:Bangalore, Karnataka

My order no is [protected] and I had made this prepaid order on 25th of Dec 2014. I did not receive any intimation regarding the shipment of products. It is not reflected in the website also. Till now I have not received any response from them.I want to cancel the product and refund the money.I am highly disappointed with such a worst service. I want my money back. I will never give order on WWW.Purplle.com.Please ConsumerCourt help me...
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Amu A
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order not delivered and Cancellation was not initiated as requested

Address:Chennai, Tamil Nadu

My order no is [protected] and I had made this prepaid order on 11th of Dec 2014. It has been 2 weeks since and I did not receive any intimation regarding the shipment of products. When checked in web site it showed as delay in processing and on repeated follow ups I was told that one of the ordered product was out of stock. Hence I told them to cancel the order and refund the money.Till now I have not received any response from them....
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raks4world
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

REFUND for Order No20141201344353

Address:Ernakulam, Kerala

I had placed Order#[protected] on 01-Dec-14. It has been 18 days and still Ihave not received the item. It has been returned by Delhivery to you saying no service zone. I never knew you have partnered with worst courier service -Delhivery. Refund the order immediately. Thanks, Rakesh...
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Krishna@1989
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Item Not delivered

Address:Hyderabad, Andhra Pradesh

I ordered one item with number [protected]. I am login as guest user so i didn't get any mail to track order. It was delayed almost 10 days. I ordered item on 06/12/2014 but up to now there no confirmation. Can yopu please tell me how to track my order. Thanks....
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Anaika Verma
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Processing Delayed of order no : 20141029326025

Address:Kolkata, West Bengal

I had ordered from purplle.com and made the payment through net banking of Rs. 593. My order verified in a day, but processing shows delayed since last 5 days. I wanted the items to be delivered fast and needed a few urgently. Please follow up...
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A
amber80
from Nanpara, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non return of product delivered

Address:Gorakhpur, Uttar Pradesh

I made an order via order no. [protected] on. 5 th October 2014 and the site quoted 4-6 days for delivery of the product. But till 14th Oct I didn't received the package and I wrote the mail on 14th Oct to cancel the order and refund the amount but till now ididn't received any reply from the company and the. Deliveryman delievered the product on 15th night and since it was a prepaidorder I had to receive the product and now when I am...
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Anchal Verma
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non delivery of product

Address:New Delhi, Delhi

i have ordered a face wash from purplle.com on[protected] for rs 1100. The product name is Uriage Hyseac Gel Nettoyant . my order no. is [protected] the payment was done successfully. After few days i got a mail from the website that the item is out of stock and we are sorry for that and you can buy other products from our website. then i tried to contact them for refunding my money. i got no response from them until i threatened them...
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R
richajian1989
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

coupon code applied but benifits not recieved

Address:Jamnagar, Gujarat

Purplle.com is the worst online site I have ever seen. Customer care executives does not listens and respond to you properly. I have placed an order ([protected])on 10th Sept ’14 by applying a coupon code I have received in mail. I was getting many other deals for the product which I bought but found purple was giving best deal by providing that coupon code so I decided to buy from purple.com. The time I placed order I received the...
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S
SidM
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non Delivery of products even after payment

Address:Bangalore, Karnataka

I had ordered products worth 700 from purplle.com on 25th and paid for it through my debit card, even after 5 days i haven't got any details about my product and they have not been delivered, I tried to call their customer care but nobody either picked up the call or if they did they just cut the call and i would get a message that your query was answered by one of our customer care executives and are you happy with the experience? In spite...
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N
Neha Gujrati
from Delhi, Delhi
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NON Delivery of products

Address:Pune, Maharashtra

Hi, Please take some action regarding this FRAUD website purplle.com as they take order but don't deliver products and neither do the reply to the complains register in their support or contact us section . I'v attached the screen shot where you can see the details of product order date and status till date. And you find several more complains regarding this website so kindly take some important action for the same ASAP....
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S
sukhpal86
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not delivered the product

Address:New Delhi, Delhi

My Name is sukhpal singh and i am from new delhi. i purchased 4 product on 30aug 2014. I make online payment. When i conformed by customer care on 1sep regarding my product status then they reply me that one o[censored]r product is out of order means sold out. After little bit discussion they promised me that we have got ur product by tuesday ( means today ), i said ok. Now i call there for status, there cce ask me still now we not receive that...
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