Purplle.com Complaints & Reviews

The order I have placed is not dispatched yet it's getting very delayed process pls make it quicker . I want my order to be delivered by tomorrow pls I request to be place my order on time . Because I have paid the money for my order .soi want my order on September 14th thats is by tomorrow . But this order isn't dispatched yet so pls do it faster this is so urgent
If the order isnt dispatched then when will my order will be delivered...

Good morning
As per my booking for a lipstick n hair color, the courier company named express bees in cheppad, kerala, had called me to deliver my items. Since i was in d hospital, i told that lady i may not be able to reach home, so please extend the delivery to next day. She said ok n suddenly hung up the line.. She was very arrogant to me when i told i was in the hospital. Till date i didn't received it. When i called today, she...

I ordered some item of a prepaid amount rs 865 on August 09. After some time they marked that my order is already delivered on 13th August but didn't get anything. I tried their customer care number given in app but this is also a fake number. Then I tried to convey my problem by mail. But after saying "We are trying to contact our courier partner for the proof of delivery" they stopped replying to my emails from last 3 days.
This...

Order id is [protected], placed on date- wed 11 jul, 2018
product name- Biotique fresh daily purifing shampoo & conditioner.
I have cancled the product but they didnt reply of my refunding money and i am calling them but they are not taking my call.
so, I requeste you to take an action on my complain
refunding value is Rs.148 payed by acc....

I have order a matte lipstick in april... After long time i have received my order... When i received my order, lipstick brush was broken from inside... Then on 2nd i have requested to return the product... Now it's may ending and still they didn't received my order nor yet return my money back... And now the return requested is rejected i didn't got my product back also they have not given my money back... They are a big cheater don't ever...

I have ordered two items on purplle.com with orderid [protected] on 26 april, 2018. They have dispatched them by xpressbees on 26-04-18. While tracking the shipment, it shows the expected delivery of the product is on 01-05-18. And today, after complaining i got my product.

From that product one of the product i have ordered is liquid lipstick which is a damaged product. I have got broken brush of the lipstick. You have given...

I have ordered two items on purplle.com with orderid [protected] on 26 april, 2018. They have dispatched them by xpressbees on 26-04-18. While tracking the shipment, it shows the expected delivery of the product is on 01-05-18. But, till today i have not received any phone call/information regarding the same.

Each time i try to contact purplle they keep saying they will do their best and i'm tired of hearing the same thing...

I ordered 2 lipsticks from purplle.com on 30th nov and got delivery on 5th dec. As the color was different from image and quality was not worth, so i returned them on 7th dec.
After waiting for few days i got refund but that was for only 1 lipstick, i called them next for 2nd one and they said within 2 days they will proceed but i have not received any update from them.
Spoke with customer care many times but everytime i got...

Purplle.com is giving fake products in the name of offer. I have ordered maybelline gel liner (https://www.purplle.com/…/maybelline-new-york-drama-gel-lin…) and got the fake product. No return policy also there on this product. I want this return. You guys are cheaters.
Fake cosmetic products. At least think about the skin of customers then deal with these type of fake products. Cheaters... Big cheaters....

I have ordered two items on purplle.com with orderid [protected] on nov 20, 2017. They have dispatched them by xpressbees with tracking id[protected] on 21-11-17. While tracking the shipment, it shows the product reached my place on 25-11-17. But, till today i have not received any phone call/information regarding the same.

Each time i try to contact purplle they keep saying they will do their best and i'm tired of hearing...

I ordered 3lipsticks from under a special offer where i got 1lipstick as a freebie. I paid through mobikwik wallet. But when i received the products didn't found the colors same as in the website pictures. So i want to return this. But when i chose the return option it was told to call the customer care or send mail them regarding this. I tried so many times to call them on that no [protected] but the operator told that as a invalid no....

I had ordered two products worth ₹1000 and it showed verification failed but my money was deducted from my debit card account. My order id is [protected]. How can you decuct money and yet say the verification failed. It was my first my first time shopping from this website and i am highly disappointed. Please either refund my money back or ship the item that i purchased....

I am highly disappointed with your such pathetic service experience. Despite being loyal customer such worst ever experience has surely taken my all confidence. I have got the loreal products delivered for order no-[protected] and the moment i opened and saw the product i can make out both of them are not even original loreal product. You have duped me and sent me some pathetic, cheap and local product in its bottle. As i am a regular...

Give my money me return my order 2 trimer shaving machine to 4 month ago my awd no is [protected] and my order no is [protected] treking no #1806752 give my money varna consumer complain karunga ya grahak surkha dhara bharat me kes karunga pleas give my money my mobile no is [protected] may help consumer complains pleas halp purplle., com not give my money...

Order No. # [protected] – Faces go Chic Lip Gloss Mochaccino 06 (7.5ml)

I would like to return this Product which I received today as it does not match the color I expected and was looking like it’s a used Product.
Kindly have this collected from me on Monday – 10th July 17 & exchange it with FACES Go Chic Lip gloss Apricot Fizz 02 (7.5 ml)...

Order id: [protected]
I have placed an order on 23 th june. The order showed the status of shipped on 24th of june through delhivery courier system and was supposed to be delivered by 27th june to my place. Today is 28 th, the order is still not delivered and its showing arriving soon status on delhivery system and 4th of july as the delivery date on purplle.com. This is unexpected and unacceptable as while booking my order the...

I had ordered two cosmetics product from purplle.com which is online on 2nd june 2017. They messaged me saying the order is confirmed. I got another message saying that your order has been shipped and handed to holistic logistics which is their courier company and i could track my order details from there. After 2-3 days, i tracked down my order and it was showing that it will be delivered by 6th of june. On 6th june i tracked it again and...

I ordered 4 items, out of which, 2 items were fine, 1 item had already expired and the other was about to get expired in 10 months. I returned those items almost a month back, still I have not received my money back. I called customer care many times, but it was of no use. They promised me many times that they will call me back and connect me with their supervisor. My order number is 1862146....

I am still waiting, i already sent an email to purplle about this but since my money hasn't reflect in my account, i have to write here also. You as me to wait for 7-10 days, then again wait 2-3 days. I honestly don't know whose problem yours or the bank. But i ask others from the same bank, it didn't take this long. I have complaint to the bank. So lets see. But really i won't order stuff anymore from this site if it takes this much time...

I want to return my lipstick from maybelline new york color sensational lip color warm latte 300 order no. [protected]. Kindly do. The needful as proper instructions are not given on the website. I want to return it as the shade is quite different from which i have seen on the website please make sure that we get the same shade as we have ordered....