Quikr India — Escalation about quikr for doing fraud with customers

 
11 Reviews
Mumbai, Mumbai City District, Maharashtra, India
 pravinbhai1000
Hi Team My name is Pravin Tiwari (Managing Director) of Futurz Job ([protected]) would like to lodge a complain about Quikr.com for making fraud with their customers. I bought quikr database pack for a month for Rs.3500/- that expired on 5th December 2015. I got a series of sales call from quikr for the renewal of the same but I told them that I need a discount. One Advisor named Alkesh Sawant agreed to give a discount of 500 rupees. He sent me a link for paying Rs.3000/- when I insisted for payment through cheque he told me that it will take two days' time, for immediate activation I need to pay it online and I payed it on 14th December . As soon as I payed and gave him the transaction number he stopped responding from then, I called him many times but he just rejected it by sending sms "I'll call u later" I rang his phone hundreds of time in two days then he responded on 16th and told that after a verification call database will be activated . I got a verification call from a lady named Zaveria, she told me that I am opting a database for Nashik, I denied as I wanted it for Mumbai. Alkesh called me and told that he is activating Nashik Database with almost 70% reduced mailers and views to enable that Rs.500/- discount. I insisted that I want Mumbai database he told me to pay Rs.500/- more and sent a link of Rs.500/- I payed that amount immediately on 16th and he promised to activate the database the same day, but again he started rejecting my call after making the payment. He also told me to say yes for Nashik database and he will provide me internally mumbai database by setting but I denied for the same. I told him that I will not agree for any other database on verification call. As I called him continuously his friend picked the phone and told me that activation will be done in morning due to system failure. I waited till 12 O'clock on 17th i.e. yesterday and called Alkesh, again he started rejecting my calls. Today itself I made a call by 10:00 AM and again he rejected my call, then I decided to file a complain against him. So this is purely cheating, Quikr is doing this illegally and this is fraud which Quikr employees are doing on the behalf of Quikr. I have also attached a invoice in which I had made payment to Quikr India Private limited. If I will not get a solution within 2 days I will pass the same escalation email to the CEO of Quikr and also file a fraud complain against the company and take this issue in court, media. I will surely make sure that the people come to know how Quikr is illegally functioning and it will surely impact the market value of the company. So you can assume this email as the documentation email and after two days I will lodge a complain against quikr if I will not receive any solution. Your Very Sad Customer Pravin Tiwari Managing Director (Futurz Job) [protected] / [protected]

Escalation about quikr for doing fraud with customers
Escalation about quikr for doing fraud with customers

Complaint Status


[Dec 18, 2015] Quikr customer support has been notified about the posted complaint.
Complaint comments  10 Comments     Updated: Share0Tweet0

Comments

Never have I felt so irritated and baffled by any other customer service like Quikr. For the past 1 month, I have been calling them since I had sold a product for Rs.12500/ and only Rs.1250/ got deposited in my account. Each time I call, . its a different person who picks up; I tell my entire story and then he/she assures me that my transaction would be re initiated to no avail. I have sent close to 6 emails to [email protected] and yet to get even a single response for it.
Deepak Sreedharan
+91-[protected]
Dear Pravin,

Thanks for your valuable feedback. This is very unfortunate, can you please contact us on[protected] or write to us at [email protected] and we will quickly sort this out for you. We apologize for the inconvenience.

-Quikr Team
Still issue is not resolved
Escalation: Delivery Issue - Ad I'd[protected]

I purchased the product for the Ad I'd is[protected] for which I have made payment of Rs:12500 on 09.04.2016. After which I got a call from Quikr and my delivery was scheduled for Sunday and same time the seller was informed that product will be picked on Sunday morning and delivered Sunday evening. But no calls nothing till Sunday night .Monday morning I called and the delivery was rescheduled for but same thing happened on Monday as well. After that I called so many times to quikr doorstep and Quikr Delivery support centre but every-time I got the same excuse that Bangalore operations is having some issue and my order will be delivered within 24 hours but till today I didn't received the product. This is really cheating customers. It's 6 days over.
I am Really frustrated with the Quikr service . I have not seen such pathetic service ever before. Very poor delivery and customer service.
Got to know from seller and email confirmation from Quikr on 13/04 2016 product has picked up from seller location ( Quikr shipment partner with Mobile No:[protected] picked the product from seller location) but still it’s not delivered.
Where is the product which I paid for? Request you to take necessary action to deliver product today
If Bangalore operations are having such issues why don't they shout down it.
Regards
Isaac Mathew
[protected]

Quikr Doorstep — I didt not recieve my amount

Ad ref:[protected], i did not recieved my money of the double cot bed which i sold in the month of march and picked up from my home on 21.03.2016
Quikr worst RTO services

I paid 5150 Rs for quikr RTO services and after paying the amount online there is no response from anyone in quikr.

Transaction ID Oct1046A
Name of quikr frauds :
Vasantha Kumar
Renuka Prasad

FYI : I am in process of file a complaint against you and you will receive the notice for the same very soon.

Thanks
Vaibhav Anjarlekar
[protected]

Hi i had conversation with deepak and kavitha regarding database activation.i have been taking database more than one year in this time i paid 6468 rs on 07jun2017 for database renewal deepak told me package will be activated 24 to 48 hours but more than an week it isn't activated yet, if i phone them they told me their superior didn't give approval that's why getting late if not ready to activate means you must return my payment when i was paid, if there is no way to give approval means they will be refund my money when they get the order form then why did they taking too long to ans this issue.today morning i called again to deepak but kavitha attend him phone she said you have to wait i don't know how long it will take to activate and our superior didn't give any response they didn't tell how it will get approval. is this proper way to earning money from people who give rights to waste the time of customer????, Why did you delay to activate the process ??? you must inform before the payment got from us. Publish your database payment range openly each executive told us different type of payment method for same database.

Greetings form Quikr Jobs!!!

I am Kavitha.V, I can be reached at [email protected], I take the privilege of being your Relationship Manager with Quikr Jobs. Thank you for giving us an opportunity to serve you.
Kindly, Please update if your are Interested in Renewing your package in Quikr. We have some good Offers pack for our Renewal Clients. After the ad taken from your concern there is no clear information about activation process also payment method, why did you give fake promises to renewal clients, Every time you told me like these but fact was payment monthly monthly increasing only but your are blaming your concern if they only informed like this rules means forward this mail to your team, i paid money for base last Wednesday but still i didn't get any verification call from your concern.Don't say i didn't get approval yet if it's true means one of your company executive also told me like these payment only how could i trust your concern don't blame people who are need your service it's not good thing for reputed firm.Almost 8 days gone but still my database pack not activated yet why did you waste our time i have been taking database more then an year .if not activate my database pack return my money, not interest to take your products. If I will not get a solution within 2 days I will pass the same escalation email to the CEO of Quikr and also file a fraud complain against the company and take this issue in court, media. I will surely make sure that the people come to know how Quikr is illegally functioning and it will surely impact the market value of the company. So you can assume this email as the documentation email and after two days I will lodge a complain against quikr if I will not receive any solution, Thank you.

Very bad service from Quikr. I posted an add on Quikr on 21/7/2017 and immediately got call from Quikr saying to make my Add as premium. She explained me a lot and at-last convinced me to purchase me the package by paying rs. 1450 online and when i asked me to give some time to think and later payment, she told within 15 min you have to make payment or else the package is going to expire. So i made payment after her assurance that as my iphone was just 1 month old, she will sale it as refurbished mobile with good price and once made payment she will do every possible effort to sale the device as they have some dealers tied up with Quikr who will buy the item soon without any bargaining. So after all this story from her, i made payment of rs.1450. and also she assured me to call her on her office land line. but she never accept the call after that. I made biggest mistake to deal with this fraud company. Definitely i will file consumer case against them, who are cheating with the customer's money.
is this proper way to earning money from people who give rights to waste the time of customer????, Why did you delay to activate the process ??? when ever i call customer care, they tell tomorrow you will get a call from quikr account manager, which never happened?
Quikr is running a scam..they collect money in advance for service.. after that you need to chase them.

Very unprofessional dealing.
My name is nadeem shaikh some one has done fraud from my paytm wallet to quikr- he has use my account amount 681 refund the amount order id number :-[protected]

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    Quikr India - Escalation about quikr for doing fraud with customers