Quikr Complaints & Reviews

[protected]@gmail.com

i have posted one ad on quikr website on 1st dec 2015, with ad id[protected], this product sold out on 4th dec and quikr delivered to the concern buyer, from that date im awaiting for payment, but i did not receive any, after several mail to customer care, on 8 dec i got mail from you that you didnot receive my account details properly, i have sent you mail on the same with my account details, on 10th dec to quikr have initiated payment in wrong account and sent me mail regarding that, i came to know this when i asked your executive for transaction details, he sent me a mail in which my account number was mentioned wrongly from your side,

i called customer care many times, they are giving me same answer that your payment is initiated on 10th dec. i explained whole issue many times to several executive again and again, but no body could solve this till date. all are keeping my phone on waiting for more than 15-20 min, every time . after that they are saying will arrange call to solve this problem, i never received single call from your executive .even i asked them to transfer my call to your senior, on this they are giving fake reasons every time that all are busy in meeting, call us after one hour.

earlier i have mailed transaction details which is showing no payment from quikr. i personally visited icici bank and checked for (wrong) account which you have transferred money, they told me that this account does not exist and money must be return to quikr account.

quikr is complete fraud company, dont post ads on quikr.

Quikr Ad Id is Z[protected] : Payment still not recieved even after 2 weeks of product delivery to buyer .This is when the buyer personally confirmed me the receipt of sofa .I have been following up with Quikr for the last 2 weeks but they do not want to part with my money & keeping it with them illegally .They had even delayed the delivery by 2 weeks unnecessarily even after the buyer had ordered and paid for the product .

Regards
Ashish
[protected]

Mail trail attached below :
From: Ashish Mudgal
To: C2c quikr
Sent: Monday, 18 January 2016 11:20 AM
Subject: Re: Complaint : Quikr Ad Id is Z[protected]

I think I have given you enough time & its time for me to go to consumer forum .
Its really pathetic how your company works .Inspite of my mails & promises by Quikr call center I have not received my money almost 2 weeks after the product was delivered & buyer personally confirmed me the reciept.

Regards
Ashish


________________________________________
From: Ashish Mudgal
To: C2c quikr
Sent: Wednesday, 13 January 2016 12:51 PM
Subject: Re: Complaint : Quikr Ad Id is Z[protected]

Would I ever get my money, how many you would take for the confirmation .
Sofa was delivered a week back .What are you guys doing with my money ? .I would escalate it if I do not get it in 24 hours .

Rgds
Ashish
[protected]


________________________________________
From: C2c quikr
To: Ashish Mudgal
Sent: Friday, 8 January 2016 6:22 PM
Subject: Re: Complaint : Quikr Ad Id is Z[protected]

Dear customer,
Thank you for writing to us.
We would like to inform you that the payment will be initiated soon after the pst completion of the order.


For any clarification or query please write to us at [protected]@quikr.com or just give a missed call at[protected].


Have a Quikr Day !
Regards,

Sana

Team Quikr
"Aasaan hai Badalna"


On Fri, Jan 8, 2016 at 5:00 PM, Ashish Mudgal wrote:

How many more days I need to wait for my money, the buyer has personally confirmed me the reciept .

Rgds
Ashish Mudgal


________________________________________
From: C2c quikr
To: Ashish Yahoo
Sent: Tuesday, 5 January 2016 5:51 PM

Subject: Re: Complaint : Quikr Ad Id is Z[protected]

Dear customer,

We are still awaiting for the confirmation form our logistic team, we will revert you back at the earliest.


For any clarification or query please write to us at [protected]@quikr.com or just give a missed call at[protected].
Have a Quikr Day !
Regards,
Arif

Team Quikr
"Aasaan hai Badalna"


On Tue, Jan 5, 2016 at 3:06 PM, Ashish Yahoo wrote:

Seems the sofa is delivered .Can I get my money now please. Thanks.
On 04-Jan-2016 10:21 am, Ashish Mudgal wrote:

I hope to get the response today, it has been more than 2 weeks already .

Regards
Ashish
[protected]


________________________________________
From: C2c quikr
To: Ashish Yahoo
Sent: Saturday, 2 January 2016 6:29 PM
Subject: Re: Complaint : Quikr Ad Id is Z[protected]

Dear customer
Thank you for writing to us,
We request you to wait as yesterday was a non working day to our logistic team, we will first check with them and revert back with conformation within 3-4 working day


For any clarification or query please write to us at [protected]@quikr.com or just give a missed call at[protected].
Have a Quikr Day !
Regards,

Sandhya

Team Quikr
"Aasaan hai Badalna"


On Sat, Jan 2, 2016 at 6:00 PM, supriya g wrote:

Dear Team,

[protected]:data not found.

Regards,
Supriya.G

On Sat, Jan 2, 2016 at 4:33 PM, C2c quikr wrote:


Hi supriya,
please check with this loop, buyer has made the payment on 20/dec/2015 but the seller have not received the product yet, has its exceeded more than 10 days d seller wants us to update the status soon as possible.
so do check with this loop and update us


Thanks & Regards

Ashish Mudgal
[protected]

I have sold my mobile for 13000 through quikr. I am waiting for payment for last two weeks.My add id is[protected].I am trying to contact them but they are not responding back.

Hi,

We had opted for confirmed calls from quikr on lead basis in Bangalore.

Company Name: Easyman Services
Email: [protected]@gmail.com


We had paid Rs.20000/- on 2nd Dec 15 as per your sales person request, we received confirmation call from your service team but the information shared by them and the sales person was totally different. So we had asked for refund from 15th Dec till date I have made numerous calls to your call centre, every one assures call back but no one called so far. Ms. Jasmine had assured that my problem will be resolved in 2 days and after 20 days still same case.

Please let us know when you are refunding else I may have to take legal action.

Regards

Venkatesh Murthy

I ordered an mi3 mobile on November 18 2015 I received the mobile on December 12 and the mobile which I got was an defective mobile so made an call to quikr and informed about it they told they will replace it so they took the mobile on 15 Dec and they checked and they told that they will replace it but after an weak they called me and told that mi3 is out of stock and sir u take another mobile which is nexus mobile so I said ok they mobile order was placed on 6 Jan and still I didn't receive the mobile nearly two months I am fighting with quikr persons to deliver the mobile but all they say is sir wait for an another week it will be definitely delivered but I find that the mobile is not dispatched till now.. Which make me annoying.. Pls deliver the mobile pls don't cheat me

On 14th January, I received a call from quikr service representative and said he refund my money back in my account and also said manager a atm credit card account bcoz it's necessary for receiving amount in your account but that day I unavailable to manage account but today I call on service representative, he is not attending my phone but why???

Team, I had ordered Apple iPhone 5 (64GB) on 1st Jan 2016 and received the defective product on 5th Jan 2016 hence called Quikr customer care who arranged for a product for return pick-up which was completed on 7th Jan 2016. I have been calling Quikr from that day and they claim the product is not received by them and I need to check with delivery team. I have been calling delivery team almost every day their status has been showing the product is between Bommasandra and Uttaralli warehouse everyday and still the product is not delivered to merchant and their AWB#[protected]. From last week I have been calling both Quikr and Delivery team to atleast return the product back to be and I shall get the issue fixed with the phone myself and for that also both the parties are not agreeing. As a customer without a product for close to 18 days is not acceptable and no one is giving me the solution but everytime i call they are asking for more time which is not possible. Request you to please escalate this issue and get the product delivered back to me. Regards, Kiran Ramesh [protected]

I have bought a sofa set on 11th Jan & tv stand on 15 th jan and made payment with my credit card with 1500 & 700 respectively, they promised to deliver the products through call, when I am trying to reach after the delivery date & quickr delivery service desk said due to operational issues there is no option deliver in chennai and forcing me to cancel the order, if there is no option to deliver in chennai then why the people having the buy & pay option chennai..due to no pickup from quickr the seller had sold the sofa set for another person and have cancelled the order and waiting for refund...for TV stand they said no option to deliver..Request you take action against quicker...

Again complainting for same reason quikr has not yet taken any action regarding my cash back Ad ID :[protected] Email id :- [protected]@yahoo.com

I have bought mobil on quikers website it was unbox xolo 500 lite, it was broken display, as per quikrs policy i have reterned mobile after five days, i got recept for reverse pickup, it is been 6 month but still i have not got any replacement or refund.

I have sold my lenovo k3 note through make an offer. It is more than 15 days till now I m not receiving my money. As per their request of bank details I have submitted and the buyer contact me a week before he recieved the phone. What kind of company is this . No more thrust from next time. I want my money back as soon as possible or my phone otherwise I will register a case on court and police. Yesterday I call to CC and they said it will be processed today and now again they told me to wait for tuesday. My id is[protected]

Sir, I had booked an order of 8500 which I had paid through my debit card.I had booked it 7 days ago but still I have not received my order even the executive is not responding properly I have paid my full amount. I wanted to know when will I be getting my order. Congratulations!! We acknowledge the receipt of your payment of Rs. 8500 against Ad[protected]. The rest of the amount will be collected at the time of delivery of the product. Your Transaction ID is [protected]. Now, please sit back and relax and allow us to schedule your order. In case you do not hear from us in next 24 hours, then please feel free to drop us an email at [protected]@quikr.com or give us a miss call at [protected]. We will be happy to help you Quikr!!!

Team, I placed an order for iPhone 5 (64 GB) in Quikr certified mobiles on 1st Jan 2016 and received the product on 6th Jan 2016, when I checked the phone there was a battery issue were it was not holding battery for more than 5 to 10 mins hence called customer care who mentioned item needs to be returned for their quality team to validate the issue and then the other product will be sent to me. The same was arranged for reverse pick-up on 7th Jan 2016 and taken back. From then I am calling Quikr and Delivery team almost every day they keep giving me the same reason that it would take another 24 to 48 hours but it has been more than a week now. When I see the status in delivery website it is been switched between their warehouse of Bommasandra and Uttarahalli every day and till now there has been no progress and Quikr team says they cannot do anything without the item is received. Now please tell me who arranged for the reverse pick-up was it me or Quikr hence it would be Quikr responsibility to look into this issue priority and let me know the update which I haven't got a single time till now. Request you to take this issue on priority and let me know when I would be getting the phone or money. Regards, Kiran Ramesh [protected]

This complaint is regarding the useless leads send by Quikr Home sales executive. They have cheated us promising 50 confirmed leads. A fraud is done with us. Our amount of rs.35500/- is purely wasted. don't buy conform lead package from Quikr Home. Customer care service also useless . they do not solve your problem. all are cheater and fraud. they only want to collect your money like Thief. service is totally worst. Totally Bogus service....

I am frustrated with Quikr! I sold my bed for Rs5000 (Ad ID[protected]on Jan6 and it was delivered on Jan6 to the buyer itself. I got this confirmed with the Delhivery person who came to pickup the bed. After a week of not receiving my money, i called quikr and to my utter surprise i was told that the status was shown as cancelled. I called their logistics number and after confirming with the buyer, they told me that they have POD and the product has indeed been delivered. But still i havent received the money. Everytime i call them, i get a different response with promise of resolution. But no action has been taken. So essentially my bed is gone, and i have not got any money for it!!! i have attached the slip that was given to me by the courier person, and also a confirmation email from paytm saying that the buyer has made the payment. Please help !!!

This is in regard to an ad i posted on Quikr (Ad Id :[protected] on 28th December 2015, it was for a bed. Bed was picked on 29th December 2015 & Delivered on 30th December 2015. Fortunately i was in touch with the buyer because of which i was able to find out that there is something really wrong with Quikr. As agreed Quikr was suppose to pay me within 3 to 5 working day. Post delivery of bed i got confirmation from the buyer that she is happy with the bed. I waited for few days but as i was not getting any updated, i called Quikr on 2nd January 2016. On 2nd they said that the item was returned from buyer, i verified with the buyer and confirmed to Quikr Customer Care that the bed is delivered and the buyer is happy with the bed. Customer care confirmed that there is some error form delivery team and i should get my money by 5th January 2016. I waited and called back on 6th 7th and so on but always get multiple answers, some says that bed was returned some says it is processed, will be credited tomorrow even from the supervisor's. All i have got from Customer support are lies, fake commitments, never got any call back (except once from Rishikash) and hangup numerous times. On 8th after talking to several "Customer Care Executives" and after being hung up several times, i finally got hold of Rishikash Valai, who said that payment wrongly got credited to the buyer (I guess charge back). Again fortunately i was in touch with buyer, who verified it and confirmed there was not wrong payment/credit from Quikr, another lie as she never even got a single call from Quikr, enquiring "Wrongly Credited amount from Quikr". I even found out Quikr office in Okhla, hopping to get some solution, but they said they only look after paid ads and that to for real estate. Their Sales Manager (Who said he joined Quikr 1.5 months ago) suggested me to go to police and file a complain as its related to money. He also advice not to work with Quikr ever again. I felt as if i was dealing with goons. Rishikash confirmed that i will get my money by 13th or 14th January 2016 but still I'm not sure. Please advice what to do? Do i need to make a Police complain? I have no one to talk, as customer care do not asnwer propelly, they lie, they give wrong information and also denies forwarding calls to Supervisor/Manager. I tried going to their office and also tried calling their office nos. but no help.

I bought two cupboards for rs 4000 on quickr . on 21st dec 2015. payment was made via quickr gateway. Daily a phone came from quickr and told me that they will delivery the item in a day or two.. but nobody came to deliver the items. so i asked to refund the amount. which they approved via a email on 31st dec 2015. but till date i havn't received the refund.. i have sent several mails to them asking for the refund amount. but they only say that it will be made in few days.

I deal with a seller on quikr, he send me messages from this number WhatsApp - +[protected], and said i[censored] pay Rs.5000 then I give you new iPhone 6s, next day I deposit money in his account, after he said I will pay extra Rs.5000 for shipping, I guess he is a fake, plzz help me sir, I want to my money back Ad id[protected], seller email [protected]@gmail.com please contact me on my own number - [protected]

One Mr. Adil, Mr Raju & others, all are cheaters, posted a ad in your quikr website vide Ad ID:[protected], Open Corsa Car, Colour black, 2002 Model, the car not inspected by you, he dont have ownership papers, fake RC, fake Insurance, fake gambled phone numbers, ie., [protected], [protected], [protected], [protected] giving different numbers, speaking on different people, i saw the car condition, please close the add and take appropriate action immediately. Find enclosed Fake Registration Certificate & Car Photos & posting ads in free websites like olx etc., please check for details in http://www.transport.telangana.gov.in for your clarification, i am also paid as advance towards purchase the same, after traced the problems, not refunding my money which is advance paid, my phone number remembered and not answering, the above mentioned four people gambling.

Hi [protected]@gmail.com, We have received a payment of Rs 9500 for your ad "Wacom CTH-680 Intuos Medium Pen & Touch Tablet" (AD ID:[protected] from [protected]@gmail.com, click below to submit your bank details, so that we can start processing your payment. Enter Bank Details Congratulations on having received a cash back of Rs. 750 in your Quikr Wallet ! Please click here to claim the amount Thanks Team Quikr www.quikr.com Now when I call then they are saying that it is in storage, but the buyer confirmed me that he received the product. These people are cheating with money our money.