Quikr — Non delivery of product tv and home theatre

 
4 Reviews
Trivandrum, Thiruvananthapuram District, Kerala, India
 Sajith Sebastian
Sir I am writing this to inform a problem that happened to me while subscribing tv online in quicker as it can happen to anyone . I had seen a deal in quicker regarding a 60 inch tv for sale fresh piece with warranty with 30, 000 Rs . I have sent this person an SMS and he replied via a call We made a deal with a 65 inch tv and a home theatre for 37 000, gross total amount . The person seems to be so convincing and i thought from his chat like to be gentle. she used to inform all ware-abouts and transfer details all along. So as per her reguest Since he needed a deposit of 12, 000 rs as initial payment before transfer, i sent it out and received a sale invoice within 30 minutes, which i have attached The deal was to get 25oooo on arrival of the product next day at 2.30 pm. But next morning another guy named kumar (who said to be transporting the TV ) called me and asked he had some issues with customs and since was a 65 ! need customs clearance ( 25000) . (his no is [protected] ) I did not agree with that that it was the deal to deliver and pay... Then he said that e was struck in cochin and need the deal amount paid, so that i did not pay the rest and he can go, and i did not agree with that for 2 days Since after 2 days i thought to get him the amount so that he can get things done smoothly, so i delivered the money yesterday at 8 pm via ATM transfer and he called to reply that he received the same. The delivery is supposed to be done at 11 am and he was answering the call till 10.30 pm after which he stopped answering the call also i tried to contact the lady who was the dealer multiple times but all invain I think i am cheated and lost the money Can you do anything about it I am attached a copy of deal My name Dr Sajith Sebastian Resident DNB internal medicine Anathapuri hospital, chacha bypass road Tvm

Non delivery of product tv and home theatre
Non delivery of product tv and home theatre

Complaint Status


[Dec 21, 2015] Quikr customer support has been notified about the posted complaint.
Complaint comments  3 Comments     Updated: Share0Tweet0

Comments

Dear Sajith,

Sorry to hear that you are facing such issue. In order to solve your problem we'd like to hear more from you. Please write to us at [email protected] or contact us on[protected] and we will help you out.

-Quikr Team
Some one today called in morning as was from quiker and wants my money paid back, but he needed a deposit of 7000 instead i did not believe him and asked for a reference mail.


Is that some sort of a joke ...

he didn't turned out any remarks after all. i tried to call quiker several times but i am so sad to say customer service is so pooor...and non informative

i am deciding to file a cyber crime complaint if i dont receive the product by tommorow

need to really take some actions here...

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    Customer satisfaction rating
    85%
    Complaints
    3339
    Pending
    86
    Resolved
    2800
    phone
    +91 80 6736 4545 [Care]
    +91 22 6779 7979 [Support]
    +91 22 6729 0000 [Head Office]
    location
    1st Floor, Raghuvanshi Mansion, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    Quikr - Non delivery of product tv and home theatre