[Resolved] Quikr — Replaced phone cannot approach in my home

 
4 Reviews
Howrah, Howrah District, West Bengal, India
User
 sourav2015
I had bought a phone NOKIA lumia from quikr in august and at a very moment II had bought a phone NOKIA lumia 520 (black) from quikr in august and at a very moment I saw the phone was almost damage ( 2 volume key, power key, battery).According to their notice I send this for replacement & the told me that it will replaced within 15 days there I have guarantee period.I give all this with charger and they gave a reverse logistics[protected]/QUIKRLM[protected]. But strange that I often get this product.I call them several times but most of the time they didn't answer and I mailed them.At last they send me a message to get ready with 3000/-.The new order no is 76846.It is so funny that I have to pay two times for a single handset. Now I told boldly to Quikr you cancelled my mobile, if You don't replaced me I must go to consumer court and take a step on you.And tweet this cheating.Like that "BEWARE TO BUY FROM QUIKR, QUIKR CHEAT WITH ME"

Complaint marked as Resolved 

Complaint Status


[Dec 16, 2015] Quikr customer support has been notified about the posted complaint.
Verified Support
Quikr Customer Care's response, Dec 16, 2015
Dear Sourav,

Thanks for your valuable feedback. This is very unfortunate. Can you please connect to us at[protected] or write to us at [email protected] and we will quickly sort this out for you. We apologize for the inconvenience.

-Quikr Team
Updated by sourav2015, Jun 14, 2016
When u give my mobile back
Complaint comments  3 Comments     Updated: Share0Tweet0

Comments

About a one year passed away they ooften don't give my mobile back if u don't give my mobile back I just go to the consumer court, they take all the assoseries with this handset all this with charger and they gave a reverse logistics[protected]/QUIKRLM 10034494.They gave a reverse logistics but that was with out date, sign, there after they wanted 3000 for replaced but the condition provide free of cost.there after they don't contact with me
I don't wait I just want my monety, I strictly say to your CEO if u don't solve this I go to conuner court, and tweet about your stigmatic working, and go to solve the problem in PMO office
My mobile replacement. And not my home. 4 days. Lenovok3note. Order I'd 10371880.[protected]

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    Quikr - Replaced phone cannot approach in my home