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Rajasthan State Road Transport Corporation [RSRTC] Complaints & Reviews

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Last updated Jan 27, 2024
Complaints 281
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Rajasthan State Road Transport Corporation [RSRTC]
Customer Service Contacts

Rajasthan State Road Transport Corporation [RSRTC] Phone Numbers

Toll free
1800 2000 103
29
19
Phone
+91 14 1237 3044
11
16
+91 95 4945 6745
3
6
+91 14 1510 5097
3
4

View more phone numbers

Fax
+91 14 1237 4658
+91 14 1237 4654
+91 14 1236 0313

Rajasthan State Road Transport Corporation [RSRTC] Website

Rajasthan State Road Transport Corporation [RSRTC] Head Office Address

Parivahan Marg, Chaumu House
Jaipur
Jaipur District
Rajasthan
India
302001

Rajasthan State Road Transport Corporation [RSRTC] reviews & complaints page 8

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K
kusum143
Jun 22, 2021
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Misbehavior by conductor

Address:kota

मेरा नाम कुसुम कुमार मीणा ही में बारा से कोटा की यात्रा कर रहा था
बस अंत पहुंच चुकी थी
उस समय मेरे स्वास्थ्य खराब होने की वजह से मेने कंडक्टर पानी बोतल लाने का निवेदन...
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marvel dizainer dev
Apr 25, 2021
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Coronavirus government gadlane ka ulanghan

26aprel 2021 bus nombre 5185 rajsthan sarkar ke niyamo ka ulanghan karte huye buss me 70 savari le kar jarur h meri [censored] number 27.29.31 h phir bhi 27 to31 sith number pe 6 savari betha ke lagta mera virodh karne par conectar mere se hi ulta bolne lag gya bus jaipur to govardhan ja rahi h vesali nagar dipo ki buss h...
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Address:Sikar (Rajasthan)

Sir with due respect i want to say that while traveling From Delhi to sikar (Rajasthan) the bus conductor at night time doing mis behaviour or mischief with the passenger as am the live example as i bought 3 tickets including 2 women and cost of 3 tickets is 823 and i gave him 1000 but he refused to give 150 and gave only 20 while taking all the remaining money he refused to give and saying that am too old then you and giving lecture...
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S
SinghVishwajeet
Apr 2, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I canceled my rsrtc bus ticket but did not get any refund money for which I was eligible

On 19th March I booked a bus ticket and canceled it just the next day.
It has been 13 days now still I received no refund money. I mailed to RSRTC, registered many complaint tickets on their site but no results. I did not get my money till now
Ticket No:[protected]
PNR No: XJDHE[protected]
Total Refund Details
Fare: 347.00
Total Refund Amount 285.00
Kindly resolve my issue ASAP and process...
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A
abhishekar
Apr 2, 2021
Apr 2, 2021
This thread was updated on Apr 2, 2021
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Ticket complaint

Address:Ajmer bus stand

I am coming from Meerut and i am at Ajmer bus stand and the ticket counter is not giving me the ticket of khariya though there is a bus stand at khariya both the ticket counter man and the bus conductor is not giving me the ticket...
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Bharat SINGARIYA
Mar 28, 2021
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Ac gandhi rath bus AC is not cooling

Bus no Rj 14 pc 3999 AC gandhi rath bus from jaipur to agra, AC is not working/cooling and inside the bus everyone is feeling sweating.
We are charged for this facility. We feel suffocating inside the bus.
Date 28 mar 2021
Please resolve the problem as earlier as possible.
Thank you...
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Priya Choura
Mar 27, 2021
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Misbehaviour and extra money charge

मै बाडमेर सेे जोधपुर रोड वेज़ बस( 3263 ) से सफर कर रही हूं कडक्टर ने मेरे साथ समान को पहले ये कहकर डिगी में रखवा दिया कि इसको साथ रखने का एक व्यक्ति की टिकट जीतने रुपए लगेगा । फिर...
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M
Manishapoonia
Mar 16, 2021
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Bus doesn't stop at village-poonia ka bas, post-devgaon

Address:Jhunjhunu

Being a student i look forward to roadways buses with assurity that jhunjhunu depot buses will stop at my village stand i.e., poonia ka bas, but they rarely stops at our stand, please look into this matter our villagers are facing problem due to this...
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B
Bheru97
Mar 15, 2021
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Alcoholic bus Driver and Conductor

Address:Jaipur

Respected Sir,
I started my journey in RSRTC bus no. RJ14PE5248, from jaipur for Bhilwara.
It was normal till Ajmer but after while it became life harming journey for all o[censored]s.
Bus Driver was full of alcohol. We complained to Conductor. Instead of doing something he started shouting on us and abusing bad words.
The speed was abnormal.
I witnessed 5 times near death experiences..

Please...
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V
Vasantaa
from Delhi, Delhi
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Driver Caused Accident, RJ32PA2951 Gold Line

At the Khirki Dhaula toll (Gurugram, Haryana) on 19th Feb 2021 at 12:45 noon, the driver hit my car from the rear while we were stationary and then absconded. Since the bump from the rear was so sudden and forceful, we were quite startled but luckily not injured. My car sustained a damage costing ₹9000 rupees. The driver was a coward and just drove away - he was not even apologetic.

I expect strict action will be taken to...
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Address:Ratangarh

Bus number RJ-19-GP-6495 is overcrowded and they issued ticket even after being overcrowded. Also they falsely gave information that seats will be provided once the bus departs. This is total exploitation of the passengers. The bus service provider is also very rude and reluctant to admit his mistakes. Their are multiple rules broken here. Hope to get proper response to the said event....
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D
Decent Collection
Jun 16, 2022
This thread was updated on Jun 16, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of my failed transaction

I was trying to book ticket on rsrtc online booking application on my android phone but the transaction failed. Money was deducted from my account but ticket was not booked. My transaction details are -
Booking date - 18th february 2021
Transaction date and time - 13th February 2021 17:33:23
Amount - 506.77 inr
Boarding point - Udaipur
Destination point - Ahmedabad
Bus type - Volvo AC seater
br...
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A
ask123
from Pune, Maharashtra
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Rude behaviour and not in uniform

Address:Alwar

I travelled from alwar to kushal garh on 15.2.2021 at 16.15 by rajasthan roadways bus no 9772.driver has allowed to sit passengers on bonnet. Conductor and driver were not in uniform and were very rude...
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Address:Bharatpur depot

Dear Sir bus running from Bharatpur to Jaipur, than Stop bus Balaji for miles, according to rule 30 min for miles but he takes 1 hr when we talk to run, those behaviour very raudly ugly so pl. Consider my query and pl. Resolve
Bus no. Rj 29 PA 2361 Agra to Jaipur
5:40 pm to 1:00am,...
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M
Mohit dusad
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Staff behaviour and worst working

Address:Chomu bus stand officeasul

Chomu stand office bus staff is behaving very rood and mannerless.they don't do their work and always makes a excuse specially the lady employee on window. She always makes a excuse and don't work at all....
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P
Panchratna singh jhala
from Delhi, Delhi
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About the safety lapses

Majority of passengers are not wearing masks even the bus conductor and driver are not wearing the masks, there is not sny kind of screening on the udaipur bus stand in particular udaipol, please consider this issue seriously and give strict orders to the staaf regarding this issue.
Thank you...
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Vehical number -RJ14PE5029
ticket number- 000058
date- 24/12/20
i was travelling from delhi to nimrana mod and after giving the prior information to the conductor about my bus stand where i have to reach he didn't stopped the bus at the proper bus stand and instead he stopped the bus 1km ahead to take the flyover at the nimrana mod.
i also called on the tollfree number given in the bus and after taking to the toll...
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R
Rohitjaipur
from Delhi, Delhi
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The bus did not arrive at the station on time.

I booked a bus ticket from Jaipur to Gangapur City from the official website of the cities, at 8.46 am, I got the confirmation with the bus number RJ 03 PA 2041. I reached the station before 15 minutes from boarding time, but the bus did not arrive even after waiting for one and a half hours. When I asked for information regarding booking to rsrtc durgapura booth and on online enquiry number, they could not give me any information. I am totally...
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V
Vijay Kumar dangi
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Road nahi bana he

Address:dingri th.sarada Dist. udaipur

Mere gav me pichle 2 mahino se road ko khod kar chale gai he or koi dhayan hi nahi de raha he
Logo ko swase lene me problam ho rahi he...
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The bus conductor overload the passengers in bus in covid-19 time and when we say him not filled more passengers he could not listen bus no.RJ08 PA1227...
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