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Rajasthan State Road Transport Corporation [RSRTC] Complaints & Reviews

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Updated: May 2, 2025
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19
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Rajasthan State Road Transport Corporation [RSRTC] reviews & complaints page 8

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H
Harshit Khunteta
Sep 15, 2021
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Address: Alwar rajasthan

Please sir jaipur to rajsamand ticket book kiy th but amount 367 rupes debit ho gay and ticket book nhi huy .amount refund bhi nhi huy please help me
+1 photos
Rajasthan State Road Transport Corporation [RSRTC] customer support has been notified about the posted complaint.
Sep 15, 2021
Updated by Harshit Khunteta
Ticket not booked amount debit not refund amount please help me [protected]
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    Bhavishya Rawat
    Aug 27, 2021
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    I was waiting for bus for ajmer at 200 ft bypass where every bus whether private or buses from RSRTC or buses of other states halt for passengers. The conductor of bus said that come there is seat and when I got into the bus there was no seat so many of the co passengers had to stand. When many o[censored]s said that stop the bus we want to get off the bus he acted like he did not heard a single word and after few kms he said whoever has an issue with no vacancy of seat can get off, how can he expect passengers to get off at somewhere he knows that it will be very difficult to get government bus from there. And not only this, the conductor is not wearing mask like there is no corona in India and whereas the state police take fine for not wearing mask inside a car in which usually family members are there which once are inside home will eventually take off the mask, how can any conductor be so irresponsible, who will take responsibility of his sheer negligence, what if due to him i get covid 19 ? This is not the end of the story, this bus is overcrowded and everyone has paid ticket but what about providing a seat to them ? The driver of the bus is using phone regularly while driving the bus. Some o[censored]s have to reluctantly sit either on the engine or in my case I am sitting on a water jar, who is going to be responsible if i fell off the bus due to this cause I am sitting near the gate as I cant stand for long duration and also nobody should be compelled to stand for this long after paying full fare. I hope RSRTC take some action before the consumers are forced to go to Consumer Protection Courts. Photos and videos are in my phone please contact me through email to verify the above said events ([protected]@gmail.com) and I would like to get notified about the actions taken by RSRTC in a reasonable duration of time or else I will be forced to go to consumer court.
    Rajasthan State Road Transport Corporation [RSRTC] customer support has been notified about the posted complaint.
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      T
      Thakur chirag
      Aug 22, 2021
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      Traveling from Rohat to Jalore
      Road is pathetic for last 2 years now it has become undrivable it hurts when we pay toll also for the same
      Please look into it
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        R
        Raghav Bindal
        Aug 13, 2021
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        There are 42 seats in RJ36PA3065 and more or lees there was 60-65 passengers some were sit and some standing . Me and my brother was traveling from Bhilwara to vijainagar. All the buses were overloaded by passengers and there luggage. I can send the video of the bus .
        Hope goverment will take initiative ASAP!
        Thank you
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          Y
          Ybanna
          Aug 7, 2021
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          Address: Chanana

          Fare is undecided. Bus conductor is charging 50 rs from Jhunjhunu to chanana actual fare is 30 rs
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            D
            Dr. Manish Kumar Sharma
            Aug 6, 2021
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            Address: Dr. Manish Kumar Sharma, Chomu

            The driver and conductor of Rajasthan Roadways Bus No. RJ09 PA 4048 misbehaved and also did not stop at Chaumu bypass stand, while stopping his knowledgeable people midway along the way. He misbehaved with me and said that where to complain, do it there.
            This was done because the conductor was not giving the ticket from Jaipur to Chaumu even after taking the money.
            Due to this, the driver and conductor misbehaved with jealousy and did not stop the bus at the right place due to which I had to face a lot of trouble.
            Kindly take appropriate action against both of them.

            Travelling date 06/08/2021
            Timing- 4:30AM
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              R
              Rohanyogi
              Aug 5, 2021
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              श्रीमान,
              मुख्य प्रबंधक,
              सर, जोधपुर से जयपुर तक चलने वाली बस, जिसका नंबर RJ-09-PA-4818 है, इस बस के ड्राइवर ने, (जिसका नाम हीरालाल है) 7:40 पे ब्यावर से चलके 10:10 पे किशनगढ़ से कुछ दूरी पर चलके एक होटल पर 50 मिनिट का ब्रेक लिया, जिससे बस में बैठी सभी सवारियों को परेशानी हुई, और जब सवारियों ने ड्राइवर से कहा कि ज्यादा देर मत लगाओ चलने में तो ड्राइवर ने सवारियों के साथ गली गलोच करना शुरू कर दिया। और सभी का कहना है कि ड्राइवर ने उस होटल पे ड्रिंक भी की है और ड्रिंक करके गाड़ी चला रहा है।
              आपसे निवेदन है कि कृपया ऐसे ड्राइवर पर थोड़ा ध्यान दे जिससे जनता को परेशानी न हो।
              धन्यवाद।
              +1 photos
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                R
                Rajamss
                Aug 3, 2021
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                Address: Tuticorin

                My parcel 717697 stil not getting tis s a food item.booked date[protected]
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                  B
                  Brijsin08
                  Aug 3, 2021
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                  Dear sir,

                  I am daily up down passenger of RSRTC bus which starts at 6:45am from Sawai madhopur to Alwar.

                  Today the driver was driving the bus very fast and zig zag manner. 2-3 times the bus was about to accident. The driver neither follow the traffic rules nor does he care about the consequences of breaking them.

                  When we asked the driver to drive safely then he misbehaved us and asked us not to travel in that bus. His behaviour was very rude.

                  I am only informing you about the incident which might be converted into accident.

                  Plz take action against driver.

                  Or do needful.

                  Thanks

                  Regards

                  Passenger swm
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                    P
                    Praveen diwan
                    Jul 26, 2021
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                    Address: Jobner jaipur

                    1. jaipur to nagaur via jobner (time10:50am from jaipur)
                    2.kuchaman to jaipur via-jobner(time 4:50pm from kuchaman)
                    3.jaipur to pokharan via jobner kuchaman deedwana(time 6:10am from jaipur)
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                      मोहम्मद उमर
                      Jul 18, 2021
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                      Address: Meera nagri Renigate Near Dewal
                      Website: IRTC

                      Hello Sir My name is aurau Din.If you are in the category of the most citizen. I had applied for smart cards in Nagaur on 03/04/2021. After registration, I received the receipt, which is receipt number 32355. Related officials have told me that I think a month in release of smart cards. But according to the receipt's date it should be distributed on 03/05/2021. If you are the authorization, please release me smart card soon. That's why I can believe in Rajasthan Roadways. Thank you sir
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                        A
                        Archee Jain
                        Jul 8, 2021
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                        I am currently travelling in rsrtc bus indore-udaipur from ratlam to banswara .
                        The bus is completely full and 80% passengers are without maak please take strict action against them.
                        Bus no. Is RJ 43 PA 0072
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                          B
                          beat Box
                          Jul 2, 2021
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                          Bikaner depot not providing bus facility from Bikaner to Bewar Via Merta city, Jaitaran and Nimaj and War it is very shortest root for bewar from bikaner
                          Passengers are sufficient and want to travel from Bikaner to Bewar via Jataran, it will be beneficial for passengers as well as public welfare and economically and financially beneficial for road ways. There is no bus of roadways from Bikaner to Bewar via Jaitaran it is also Toll road and highway.
                          Please consider the above route in interest of public and road ways
                          Bacch Raj Verma(Retd. Officer)
                          A- 43 Karninagar Lalgarh
                          Bikaner, Rajasthan
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                            K
                            kusum143
                            Jun 22, 2021
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                            Address: kota

                            मेरा नाम कुसुम कुमार मीणा ही में बारा से कोटा की यात्रा कर रहा था
                            बस अंत पहुंच चुकी थी
                            उस समय मेरे स्वास्थ्य खराब होने की वजह से मेने कंडक्टर पानी बोतल लाने का निवेदन किया
                            तो कंडक्टर ने मुझे बहुत ही अपमानजनक शब्दो मे कहा की ये मेरा काम ही क्या मुझे क्या समझ रखा है और मुझे गली जैसे शब्दो का प्रयोग किया
                            Bus no. RJ 20 PA 9363
                            Treval timing 12:45 PM - 3:15 PM
                            +2 photos
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                              M
                              marvel dizainer dev
                              Apr 25, 2021
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                              26aprel 2021 bus nombre 5185 rajsthan sarkar ke niyamo ka ulanghan karte huye buss me 70 savari le kar jarur h meri [censored] number 27.29.31 h phir bhi 27 to31 sith number pe 6 savari betha ke lagta mera virodh karne par conectar mere se hi ulta bolne lag gya bus jaipur to govardhan ja rahi h vesali nagar dipo ki buss h
                              +1 photos
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                                S
                                Suraj Danu
                                Apr 6, 2021
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                                Address: Sikar (Rajasthan)

                                Sir with due respect i want to say that while traveling From Delhi to sikar (Rajasthan) the bus conductor at night time doing mis behaviour or mischief with the passenger as am the live example as i bought 3 tickets including 2 women and cost of 3 tickets is 823 and i gave him 1000 but he refused to give 150 and gave only 20 while taking all the remaining money he refused to give and saying that am too old then you and giving lecture
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                                  On 19th March I booked a bus ticket and canceled it just the next day.
                                  It has been 13 days now still I received no refund money. I mailed to RSRTC, registered many complaint tickets on their site but no results. I did not get my money till now
                                  Ticket No:[protected]
                                  PNR No: XJDHE[protected]
                                  Total Refund Details
                                  Fare: 347.00
                                  Total Refund Amount 285.00
                                  Kindly resolve my issue ASAP and process...
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                                  abhishekar
                                  Apr 2, 2021
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                                  Address: Ajmer bus stand

                                  I am coming from Meerut and i am at Ajmer bus stand and the ticket counter is not giving me the ticket of khariya though there is a bus stand at khariya both the ticket counter man and the bus conductor is not giving me the ticket
                                  +1 photos
                                  Rajasthan State Road Transport Corporation [RSRTC] customer support has been notified about the posted complaint.
                                  Apr 02, 2021
                                  Updated by abhishekar
                                  Bus number is RJ19PB3261

                                  Apr 02, 2021
                                  Updated by abhishekar
                                  The ticket counter image who is not given me the ticket

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                                    B
                                    Bharat SINGARIYA
                                    Mar 28, 2021
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                                    Bus no Rj 14 pc 3999 AC gandhi rath bus from jaipur to agra, AC is not working/cooling and inside the bus everyone is feeling sweating.
                                    We are charged for this facility. We feel suffocating inside the bus.
                                    Date 28 mar 2021
                                    Please resolve the problem as earlier as possible.
                                    Thank you
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                                      P
                                      Priya Choura
                                      Mar 27, 2021
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                                      मै बाडमेर सेे जोधपुर रोड वेज़ बस( 3263 ) से सफर कर रही हूं कडक्टर ने मेरे साथ समान को पहले ये कहकर डिगी में रखवा दिया कि इसको साथ रखने का एक व्यक्ति की टिकट जीतने रुपए लगेगा । फिर आगे चलकर उसका किराया मांगने लगे और मैंरे ना कहने पर बस से उतार ने लगे। मैने बहूत समझाया कि आपने ऐसा कहा लेकिन बस रुकवा दी। मेरे साथ बहुत बुरी तरह बात कर रहा था और नीचे उतारने की धमकी देने लगा। अकेली थी इसलिए मजबूर हो कर मेने रूपये दिये, जब बस चली। टिकट संख्या40376472. कृपया निवेदन है कि इस तरह के अनूचित व्यवहार और सामान को पहूचाई क्षति व अतिरिक्त किराये का भुगतान करवाये।
                                      +2 photos
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