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Rajasthan State Road Transport Corporation [RSRTC] Complaints & Reviews

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Updated: Nov 8, 2024
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Rajasthan State Road Transport Corporation [RSRTC] reviews & complaints page 10

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A
Anirudh Singhal
from Hyderabad, Telangana
Sep 11, 2020
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ticket cancellation refund not get yet

Hi team,

I have booked the super luxury bus for date 05 sept, 2020 from jaipur to delhi (Gurugram). But i got the message that bus has been cancelled.

I have dropped the mail to the rsrtc help desk but didn't get any response and also call on rsrtc but no response from there.

Please find the details below

Passenger name: keerti
Pnr no: dlhiv[protected], journey dt-tm:...
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D
Dev Godha
Aug 11, 2020
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not initiating my refund for fail transaction

Hello,
I tried to book volo for jaipur to ajmer but, due to website got crashed and my transaction was failed. Order id - ords_646666
Paytm wallet transaction id: [protected]

I have done the transaction on 3rd of august 2020....
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L
Lalit Vs
Aug 10, 2020
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money deducted

I placed a successful payment but did not receive service.
Money deducted but ticket failed....
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E
Er Ankush
Aug 6, 2020
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Refund of deducted ticket amount

Address: Rajasthan

Please review...i have booked 2 online bus tickets...but no ticket number and pnr number given but money has been deducted. Transaction screenshot attached. Amount 499rs
Mobile number [protected]
Bus no. 143489
Seat numbers 22 and 23...
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S
Soniyagupta93
Aug 1, 2020
Aug 26, 2023
This thread was updated on Aug 26, 2023
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Money deducted but ticket not booked

I was trying to book ticket on rsrtc online booking site but the transaction failed. I made payment through mobikwik. Money was deducted from my account but ticket was not booked. My transaction details are -
Booking date - 30 July 2020
Amount - 145 inr
Boarding point - Jaipur
Destination point - Bharatpur
Bus type - roadways

It has been 2 days now. I have attached my payment invoice
br...
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H
Hitesh Kumar Garg B.Tech. Civil Engg, IIT(BHU), Varanasi (U.P.), INDIA
Jul 31, 2020
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Refund money

I was trying to book ticket on rsrtc online booking site but the transaction failed. Money was deducted from my account but ticket was not booked. My transaction details are -
Booking date - 31st july
Booking time - 08:01 pm
Amount - 178 inr
Boarding point - jaipur
Destination point - sawai madhopur
Bus type - express

I did not get refund till now.

I need refund of my...
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B
Birbal Panwar
Jul 30, 2020
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Bus conductor deny to stop on bus stands

Address: Vill 24 STG, Po Dulmana via Pilibanga

Resp Sir, I was stand near Jail bus stand Hanumangarh Jn. to go by rsrtc bus no RJ 13PA 4478 to my village Dulmana, (Pilibanga).
Your conductor rudely behaved and denied that he will not Stop at Dulmana stand. The bus was not Fully seated, even approx 20 person was sitting inside.
I don't know what is the stretegy of the roadway about stopping the Bus but behaviour of the employees of the corporation was very bad.
...
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P
PRAVEEN KUMAR RAJORIYA
Jul 21, 2020
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About failed ticket booking refund

Address: VILL.SAMOLI TEH. KATHUMAR DISTRICT ALWAR

I have booked one volvo bus ticket from jaipur to barmer on 17 july 2020 through (Rsrtconline. Rajasthan.gov.in) this transaction was successful at time of booking but ticket is not booked. I have called and mailed to rsrct help desk for my refund but they never respond to my mail as well as my calls. Email - ([protected]@gamil.com) please find my transaction details. Date of transaction 17 july 2020 & (Approx. Time): 11 noon amount debited...
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P
PRAVEEN KUMAR RAJORIYA
Jul 20, 2020
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About failed ticket booking

Address: VILL. SAMOLI TEH. KATHUMAR

I have booked one Volvo bus ticket from Jaipur to Barmer on 17 july 2020 through (rsrtconline.rajasthan.gov.in) this transaction was successful at time of booking but my ticket has not been booked and i have called and mailed to RSRTC, but RSRTC didn't any action till now. I have paid for the RSRTC 633 rupees two times. So i request to RSRTC to refund my money soon.
Amount debited from my bank account 1266
Bank Details PNB...
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J
Jasa ram
Jun 20, 2020
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Bus accident

Address: roadways bus

The bus crashed into a truck coming from the side in traffic and its glass fell on my seat and i suffered a hand injury....
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K
kapildev solanki
Jun 17, 2020
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Ticket ke paise galti se transfer ho gye

Address: VPO NARAYANPUR, TALLUNDI KA MOHALLA, TEH THANAGAZI

Sir mein gurugram to kotputli ke liye online ticket le rha tha or maine beam upi se payment kar diya or meri ticket b booked nhi hui h isliye muje mere paise refund kardo aappki bdi kripa hogi...
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H
HVS JAITAWAT
from Powai, Maharashtra
Mar 18, 2020
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conductor not giving tickets

Address: 54 Sundar Nagar Pali Rajasthan ( 306401 ), Hardoi, Uttar Pradesh, 306401

I boarded a bus from government bus stand pali. I took a ticket of charbhuja in the same bus which is going to udaipur. The conductor is dishonest and untrustworthy. He is taking money for the travel from passengers but not giving tickets in return. He is adamant and exploiting government property. This is happening in most of buses on this route as i am a regular traveller of this route. This sort of corruption must be taken seriously....
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S
Siddham Jasoria
Mar 10, 2020
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online ticket booking

I have tried booking ticket twice from rsrtc site. Both times money was deducted from my account but nothing happened. First time instead of copy of my ticket showing up, it took me to the login page and the second time after payment was completed same thing happened. After the payment is done there is no message from rsrtc's side that my payment was failed yet, after the first time when i went to the booking page again the seats i booked...
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M
Mahendra thori
Feb 11, 2020
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conductor is denying to take passengers

Sir, i am sitting in bus but conductor said that passenger going to chomu go in another bus. He is saying limited passenger allowed for chomu but almost 25 seats empty. This is not right way to dealing with passenger. Bus no 4219 rajasthan roadways from jaipur to shrimadhapur. He is saying take ticket from counter same time ticket also not provided at counter...
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R
Rahul_ khandelwal
from Indore, Madhya Pradesh
Feb 5, 2020
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bus cancel without intimation

Address: JAIPUR, Jaipur, Rajasthan, 302018
Website: RSRTC

I have booked a volvo bus from jaipur to delhi for 31/01/2020. My pnr number is[protected]. My bus time was 11.00 pm and on 11.15 pm the ticket counter man told me that your bus was cancelled and you are shifted to another bus which will coming on 12.00 pm. The rsrtc did not give me any information regarding this. My flight was on 01/02/2020 at 5 am, due to this i coulud have missed the flight. They have worst customer service and they...
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K
Krishna Murari Gangwar
Feb 3, 2020
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early departure before scheduled time

Dear sir
I booked ticket for journey from farokabad to jaipur on 02.02.20 pnr. Noxjprj[protected] ticket no.[protected]Ticket attached)
Bus had departed 15min before scheduled time, so i could not boarded the bus even after reaching in time.
I suffered mentally and financially.
Please look in to the matter and arrange to refund fare, and take action against consern staff.
Thanks
Kmgangwar...
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Address: Tonk, Rajasthan, 304021

I am traveling from newai to jaipur right now and the bus conductor asked me to pay the fare of 80 rupees and i simply paid.
But when i asked for the ticket then he said that he doesn't has printing roll and can not print the ticket.

The conductor is doing the same with all the passengers.
All the travelers are complaining for the same.
Even bus doesn't has lights.

If i get immediate response...
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P
Pushpendra jaiswal 28/12/2003
from Kota, Rajasthan
Nov 28, 2019
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complaining about alwar nagar bus disturbance

Address: Alwar, Rajasthan, Alwar, Rajasthan

Sir,
I am student of class 12 live at thanagazi. I go to alwar to study daily. I have rajasthan roadways monthly pass. I have been using monthly card for 2years. We are about 15 to 20 passengers, who travel to alwar daily. Some of them are students, some are goverment employees, some are private workers. We have to reach about 7:30am-8:00am. Before two or three months a roadways bus of tizara depot is on this time but now there is...
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K
Kailash73
from Basi, Rajasthan
Nov 25, 2019
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partial ticket

Address: K c meena 92 Mata vaisnopuram Rajeev Gandhi phatak khatipura Jaipur, Jaipur, Rajasthan

Dear sir
I use to rsrtc service from jaipur to deoli but conductor issue me ticket from jaipur to tonk so i argue with him for ticket from jaipur to deoli but he denied for this. Its loss to customer of rs 20 because i have to purchase another ticket from tonk to deoli in same bus. Its panic to me. Please advise the staff to issue direct ticket to deoli and stop to cheating with customer
Bus details
Rj09pa 4984
Con...
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O
opkantraj
from New Delhi, Delhi
Aug 26, 2019
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horrible midway stop at highway king behror

Address: 302001

I traveled from jaipur to delhi on 25/08/19 by volvo bus (Departure at 6.00 pm). Earlier bus used to stop for midway break at hira resorts, bikanerwala, behror, which a quite a decent and clean environment. But this bus was stopped as midway break at highway king, behror. The highway king is already a very crowded place with no separate area for rsrtc bus customers due to which they are not able to serve rstrc bus customer within the 20 minutes...
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