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Rajasthan State Road Transport Corporation [RSRTC] Complaints & Reviews

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Last updated Apr 17, 2024
Complaints 287
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Rajasthan State Road Transport Corporation [RSRTC]
Customer Service Contacts

Rajasthan State Road Transport Corporation [RSRTC] Phone Numbers

Toll free
1800 2000 103
29
19
Phone
+91 14 1237 3044
11
16
+91 95 4945 6745
3
6
+91 14 1510 5097
3
4

View more phone numbers

Fax
+91 14 1237 4658
+91 14 1237 4654
+91 14 1236 0313

Rajasthan State Road Transport Corporation [RSRTC] Website

Rajasthan State Road Transport Corporation [RSRTC] Head Office Address

Parivahan Marg, Chaumu House
Jaipur
Jaipur District
Rajasthan
India
302001

Rajasthan State Road Transport Corporation [RSRTC] reviews & complaints page 12

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S
Sanjay Singh Ranawat
from Ahmedabad, Gujarat
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long stoppage at restaurants

Address:Banswara, Rajasthan, 327001

The bus from banswara to ahmedabad (Via himmatnagar) stops around 10 km before himmatnagar at a restaurant named "hotel mewad restaurant dal bati". Here, in the name of lunch, the bus is stopped for 35 to 45 minutes in general. Is it even scheduled?? This is so frustrating for travellers. Even if they need to stop for lunch, keep it maximum 15 minutes. Please do needful and stop this kind of delays. This bus' number is rj 03 pa 3209. It started...
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W
wasim akram khilji
from Kota, Rajasthan
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kota to bundi at 7.30 to 9.30 bus bahut kam hai sawari ke hesab se

Address:Bundi, Rajasthan, 323001
Website:rsrtc.rajasthan.gov.in

Sir,
Aapse nivedan hai ki hum kota to bundi daily up down karte hai magar night me kafi pareshani aati hai kyun ki sirf 2-4 bus chalti hai 2 se 3 ganto me aur sawari hoti hai jayada aur isme se bhi 2x2 ki kuch chalti hai jisme pass allow nahi aur hum pass walo ko kabi kabi 1 hours bhi intjar karna padta hai isliye sir pls ya to bus ki sankya bada de ya phir 2x2 me pass allow kar de taki hum bhi din bhar ke thake hare bhoke pyase apne...
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D
dhiraj panday
from Basi, Rajasthan
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stopping bus at anywhere. and slow drive0}

Stopping bus at anywhere. Slow drive.
This is bus no. Rj 06 pa 3934. I boarded it at 18:23 from malpura. There are very slow driving and all passengers are continue complain to conductor he ignored firstly and when we forcely complain then he said that we ask to driver not him and also said that the driver are not seen brotherly why rsrtc appoint him in night. What is this firstly the driver are drive slow secondly he can not seen...
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P
Prince word sword
from Udaipur, Rajasthan
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unfair practice and misbehavior of conductor

Address:307026

I traveled from adalaj gandhinagar to aburoad..in which first of all he charged extra money for seat which was not booked. Than i seen that he is doing same from many people and distributing seat whom who ready to pay more even that seats are not prebooked. Such unethical practice in govt buses of rajasthan i can't expect... Learn from gujarat...
I gonna make operation for it soon......
+1 photos
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B
Bisht Anjani
from Jaipur, Rajasthan
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overloaded with extra passengers

Address:302025
Website:www.rsrtc.co.in

We are travelling from jaipur to moradabaad at 9pm wednesday, we know it's holi festival time but this should not be the case that bus driver is allowing every person to board bus where else there is no seats available.. Almost 20 extra passengers it would be very difficult and uncomfortable for girls to travel such alone.

How we will manage this, kindly request them to not repeat such case....
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M
Manish saibi
from Jaipur, Rajasthan
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misbehave of conductor & take more fare

Address:Sikar, Rajasthan, 332311
Website:www.rsrtc.rajasthan.gov.in

Dear sir/ma'am,
I was traveling last yesterday (16th feb. 2018)
From sikar to laxmangarh. Conductor make three time fare from sikar to laxmangarh, and using abusing language with me.
Total four rsrtc staff in bus this time and all are drunk.
Base fare from sikar to laxmangarh rs. 30 but he taken rs. 90
Pl take proper against him and him and update me on top priority basis of captioned case.
Bus...
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S
Sandeeppilaniya
from Kaithal, Haryana
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misbehaviour of conductor & take more fare

Address:Jhunjhunu, Rajasthan, 333026

Dear sir/madam
I'm travelling from gurgaon to lalchock (Chirawa).
Before 4 km from naurnaul (Haryana) due to road traffic jaam rajasthan roadways bus rj18pa9091 is standing front of local bus of narnaul. We catch the bus rj18pa9091 then the conductor give tickets from 12 km. Back stand and not give for lalchock/gadakhera. Make ticket from ateli stand to chirawa. And misbehaved with passenger in wrong language.

Please...
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C
chuko
from Lucknow, Uttar Pradesh
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theft of luggage

Website:transport.rajasthan.gov.in/rsrtc

Sir,

1. My son varun chaudhary travelled in rsrtc bus no. Rj 14 pd 7396 (Delux depot) from jaipur and boarded the bus at around 9.25 pm on 26 dec 2017 and reached lucknow at around 9.30 am on 27 dec 2017. While boarding the said bus he handed over his brand new blue colour american tourister suitcase (67 cms) to the bus staff sh. Babu lal (Contact numbers:[protected] and [protected]) who marked the seat number 21 on the suitcase...
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Address:303702

I was departed from bus no-rj23pa9299 from chomu bus stand at 9:30am. Given rs.100 to conductor for a ticket to sindhi camp bus stand, jaipur. Conductor started misbehaving for exact change of rs.35/- and said he has made a mistake by allowing me to travel in his bus, while the bus was 70% empty. Later on one ambulance was there, behind of this bus-exactly from chomu puliya to pani pech square, but the heartless driver have no impact of continuous...
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V
Vansh Raj
from Jaipur, Rajasthan
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bus punctuality

Website:rsrtc.gov.in

Bus no. 4072 dholpur to jaipur
Departure time from dholpur is 9:00pm but everyday the bus is departuring at 9:15/9:20.. Wtf is this?? You people are # people badly and not taking any action against bus drivers, co-drivers. You all are of same kind... I know after giving my complaint also, you will be as # as you are right now... Wait you... I will do efforts what i need to do....
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S
Smartyrahul
from Mumbai, Maharashtra
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network issue

Address:Churu, Rajasthan, 331507
Website:www.paytm.com

Sujangarh online bus ticket does not working on any software. Please activate this as soon as possible.
Sujangarh to jaipur also does not show any bus. Escalate this issue.
Before 2-3 days all online bus booking available but from last night it does not show any online bus ticket booking.
We are highly disappointed from this type of network issue....
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D
Drunnati arora
from Mundi, Madhya Pradesh
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staff misbehaviour

On 13th nov 2017 i was travelling in rajasthan roadways (Jaora - tal). I am a daily up downer passanger and travelling in this bus since last 3 months. But yesterday what happened was really terrible. I stood at the bus door prior to the arrival of my stop. While i was standing, the bus conductor misbehaved with me and told me the name of some other bus (Trivedi travels). He warned me not to travel in rajasthan roadways ever and told me to...
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S
Sandeep Bharia
from Jaipur, Rajasthan
Aug 16, 2022
This thread was updated on Aug 16, 2022
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student pass

Address:332301
Website:[email protected]

मेरा नाम संदीप कुमार का स्टुडेन्ट कार्ड स्वीकार नही किया
मुझे कन्डयकटर ने पुरे किराया टिकट दिया और वह कुछ अभद्र शब्द कहे और कहा आगे से गाङी मे मत चढना -
RJ 30
PA1515
नाम...
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R
rohitz9
from Jodhpur, Rajasthan
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bus ticket

Address:Jaipur, Rajasthan, 302013
Website:RSRTC

I booked online ticket from jaipur to barmer. I entered top for payment and get the massage from sbi bank for a successful payment of r's 637.06 transaction id[protected]. But i did not get messages for seat conformation. The rsrtc website is not working. Inspite multiple attempts rsrtc website is not working and i am not able to get my ticket please help me to get my ticket for journey of 15 october...
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I
ila garg
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not got refund even when the bus was cancelled by rsrtc

Address:Gandhinagar, Gujarat, 382009

I booked the ticket having ticket number[protected]
The rsrtc bus got cancelled and the authorities confirmed that i will get the refund asap.
But even after numerous calls, messages and emails, i got no response from them neither i got the refund.
This is extreme irresponsibility on rsrtc's part.
Request you to please help
Pnr no. :jhdf[protected]
Date of travel: 20th sep 2017...
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D
dbusy
from Visakhapatnam, Andhra Pradesh
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extra fare charged

I am a regular traveler on the route via mandir mod circle, vidhyadhar nagar to purani chungi and as usual i board bus no 8b, costing me rs.14 but today (29/09/2017) when i boarded the same bus for the same route i was asked to pay rs. 17 for the same. What the hell? I fell cheated. It's not a matter of rs. 3 extra which she (Conductor) asked me to pay but it is about the trust on the govt. Servant and on top of that when i escalated for...
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S
Srushti Mantri
from Ahmedabad, Gujarat
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misbehavior by enquiry official

Address:380009

I've tried to book online ticket from rsrtc website. There the departure time from the ahmedabad bus stand was 11.30am but the bus has already departed from the stand before time. When asked for the query at enquiry section, they people misbehaved and didn't responded well. Harsh language and misbehavior with lady passenger having ticket was not for the first time at that place. They people are placed there to help customers but neither they...
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J
jnnikz
from Jaipur, Rajasthan
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conductor misbehavior

Address:Jaipur, Rajasthan

Hello rsrtc
I would like to share a problem that i faced last night with you. The problem is that i booked a ticket in rsrtc bus (Bus no-rj09pa4628) and i was waiting at khumbha marg depot jaipur. Arrival time was 9:00 pm and i was there before time, there are some more people waiting for the same bus in which there are 3 girls and the conductor stop the bus at depot and denied to enter in bus. There were more than 100 people in the...
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S
Shayama
from Nagpur, Maharashtra
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Wrong route

Address:341304

I have booked two tickets from jaipur to jaswantgarh on 31 may 17 vide ticket number 55564560 and 55564561 in bus number 9301 (Sikar depo). My ticket booking time is 7.20 am. The bus was run in wrong route. The bus gone to ladnun from sujangarh directly without passing from jaswantgarh. The bus came jaswantgarh from ladnun. I requested to conductor {name ml yadav dsa (Jpr[protected]} for pass bus in jaswantgarh from sujangarh but he refused...
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B
Bhawani Upadhyay
from Chakia, Bihar
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Refund with mental indemnity

Address:Bikaner, Rajasthan, 331803

श्रीमान जी,
मैंने हरिद्वार से बीकानेर के लिए एक टिकेट बुक किया जिसका PNR न. XBKRS[protected] or Ticket No.[protected] है, जिसमे सभी यात्री बस समय से 45 मिनिट पहले बस स्टॉप पर पहुँच कर ड्राईवर से पूछा...
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