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Razorpay Complaints & Reviews

2.8
Updated: Sep 9, 2025
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Razorpay reviews & complaints page 93

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P
Pruthveesh badiger
Jan 26, 2021
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Website: www.ciciseo.com/h5/pages/center/index

Hello There
I purchased shared bk plan and invested my money in that according to Shared Bk agreement.
“from the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The less period is 90 days, the daily profit is 15 rupees and the total profit is 1350 Rupees".
and didn't provide me services perfectly as it promised to me, But it cheated me and scammed and runaway with my money. I invested my money in shared BK because it connected to trusted gateway razor pay, so please refund my amount in my account,
Please refund my money in my account as soon as possible.
Name. Pruthveesh badiger
Investment Date 06/01/2021
Cheating Date 25/01/2021
Email iD [protected]@gmail.com
Transaction Id[protected]
+1 photos
Aug 14, 2021
Complaint marked as Resolved 
Razorpay customer support has been notified about the posted complaint.
Verified Support
Feb 03, 2021
Razorpay Customer Care's response
Hi Pruthveesh,

We are sorry about the inconvenience. Kindly raise a request by clicking here https://razorpay.com/support/#request with ticket ref:4992976, along with your transaction and contact details so that we can have this addressed.

Regards,
Sreenivasa.
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    Mullairanjith
    Jan 26, 2021
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    Hello There

    I purchased shared bk plan and invested my money in that according to Shared Bk agreement.

    "from the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The less period is 90 days, the daily profit is 15 rupees and the total profit is 1350 Rupees".

    and didn t provide me services perfectly as it promised to me, But cheat me and scammed and runaway with my money. I invested my money in shared BK because it connected to trusted gateway razor pay, so please refund

    my amount in my account,

    Please refund my money in my account as soon as possible.

    Name : Mullairanjith

    Investment Date : november 27th to january 1/1/2021

    Cheating Date. : 25th
    +2 photos
    Aug 14, 2021
    Complaint marked as Resolved 
    Razorpay customer support has been notified about the posted complaint.
    Jan 26, 2021
    Updated by Mullairanjith
    I should get 2134rs refund please refund
    Verified Support
    Feb 03, 2021
    Razorpay Customer Care's response
    Hi Mullairanjith,

    We are sorry about the inconvenience. Kindly raise a request by clicking here https://razorpay.com/support/#request with ticket ref:4993018, along with your transaction and contact details so that we can have this addressed.

    Regards,
    Sreenivasa.
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      P
      Prainl Chatterjee
      Jan 26, 2021
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      I purchased SharedBK plan and invasted money in that according to Shared BK agreement.
      From the date of rental bicycles investors will be provide rental services for the equipment purchased by sharedBK. The less period is 90 days, the daily profit is 160 rupees and the total profit is 14, 400 rupees, and didn't provide me services perfectly as it promised to me, but it cheated me and scammed and run away with my money. I invasted my money in sharedBK because it connected to trusted getaway razorpay,
      So please refund my amount in my account.
      Please refund my money as soon as possible.
      My Name is Pranil Chatterjee
      Investment date:~ 06/01/2021; 07:41pm
      Cheating Date:~ 25th January 2021
      Email ID:~ [protected]@gmail.com
      Transection ID:~[protected]
      +1 photos
      Aug 14, 2021
      Complaint marked as Resolved 
      Razorpay customer support has been notified about the posted complaint.
      Verified Support
      Feb 03, 2021
      Razorpay Customer Care's response
      Hi Prainl,

      We are sorry about the inconvenience. Kindly raise a request by clicking here https://razorpay.com/support/#request with ticket ref:4993060, along with your transaction and contact details so that we can have this addressed.

      Regards,
      Sreenivasa.
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        A
        anand digital
        Jan 26, 2021
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        Dear Sir My Name Is Anand Patel And Omg Burse app Payment Getaway Deposit By razor pay and I have send Many Mail razor pay support team but not reply my complain last 1 month. so please help me and my mail id. [protected]@gmail.com
        my transition details already sending razor pay team.
        my cont. [protected]

        Approx :- 31300+31000 = 62300/-
        Razorpay customer support has been notified about the posted complaint.
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          A
          adithya2705
          Jan 26, 2021
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          Hello have purchased one product from gadget hub it's worth rs 799. I trusted the site because Razorpay was there. Now after placing order haven't recieved single mail or message from that site. And now the site is not available. So kindly do the needful.

          Name: Adithya Acharya M
          Purchased date: 14th Jan 2021
          Email: [protected]@gmail.com
          Transaction Id: pay_GPCokTfJUQDhls
          +1 photos
          Razorpay customer support has been notified about the posted complaint.
          Feb 06, 2021
          Updated by adithya2705
          Any update please let me know?
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            R
            Rajeev9931
            Jan 26, 2021
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            Hello there
            I purchased shared BK plan and infested my money in that according to shared BK agreement. From the the date of rental bicycle investor will be provide rental services for the equipment purchased by shared BK the less period is 90 days, the daily profit is 160 rupees and the total profit is 14400 rupees.
            And didn't provide me services perfectly as it promised to me, but it cheated me and scammed and runaway with my money. I invested my money in shared BK because it connected to trusted gateway razorpay, so please refund my money in my account as soon as possible.

            Name - Rajeev kumar
            Investment date - 10/01/2021
            Cheating date - 25/01/2021
            Email id - [protected]@gmail.com
            Transaction id[protected]
            +1 photos
            Razorpay customer support has been notified about the posted complaint.
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              S
              Swarna J
              Jan 26, 2021
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              Hello Sir,
              I've a bought a bicycle rental plan from Shared Bk, according to the agreement it is 90 days, per day Rs.15
              I've paid Rs.2000, . But they didn't provided the services to me and scammed me. Actual amount I should get is Rs.8100.
              I've paid it because it is connected to trusted site, Razorpay.
              So please look into it and refund the money into my account. Please make it as soon as possible.

              Name. Swarna Kumar Jambi
              Investment Date:[protected]
              Cheating Date:[protected]
              Email ID: [protected]@gmail.com
              Transaction ID:[protected]
              +1 photos
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                adithya2705
                Jan 26, 2021
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                I purchased shared bk( Razorpay) plan and invested my money in that according to Shared Bk agreement. "from the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The less period is 90 days, the daily profit is 160 rupees and the total profit is 4800 Rupees". and didn't provide me services perfectly as it promised to me, But it cheated me and scammed and runaway with my money. I invested my money(Amount is 3000) in shared BK because it connected to trusted gateway razor pay, so please refund my amount in my account, Please refund my money in my account as soon as possible.

                Name - Adithya Acharya M
                Investment Date - 16JAN2021
                Email iD: [protected]@gmail.com
                Transaction ld - MQJ-575178
                +1 photos
                Razorpay customer support has been notified about the posted complaint.
                Feb 10, 2021
                Updated by adithya2705
                Hello please respond to my complaint.
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                  S
                  Sumasuma
                  Jan 26, 2021
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                  Hello there

                  I purchased shared BK plan and invested 15000k money in that according to shared BK agreement from the date of rental bicycle investor will be provide rental service for the equipment purchased by shared BK.but they didn't provide the service perfectly .but it cheated, scammed and runaway with my money.I invested my money in the shared BK because it connected to trusted getaway
                  Razor pay.so please Refund my money in to my account as soon as possible
                  With regards
                  Name -Sumalatha J
                  Investment date -08/01/2021
                  Cheating date -25/01/2021
                  Transaction ID. -T2101081217289036682421
                  +1 photos
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                    B
                    BiplabGhosh
                    Jan 26, 2021
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                    Website: www.ciciseo.com

                    I purchesed Bicycle of RS: 3300 from www.ciciseo.com through Razorpay payment gateway . www.ciciseo.com is the website of Sharedbk Shoping Mall . Seniour Consultant of Shared BK Shoping Mall Miss .Selena mobile No : [protected] Contact me through whatsapp for Bicycle purchase and rent offer. I did not get anyting acording to Bicycle purchase and rent agreement.

                    Please help me to get back my amount of RS 3300 I will be very greatfull to Razorpay Payment Gateway .
                    +2 photos
                    Razorpay customer support has been notified about the posted complaint.
                    Jan 26, 2021
                    Updated by BiplabGhosh
                    Name : Biplab Ghosh
                    City: kolkata
                    State : West Bengal
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                      D
                      Daljeet Sran
                      Jan 26, 2021
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                      Address: https://www.ciciseo.com/down/

                      Hello There
                      I purchased shared Bk plan and invested my money in that according to Shared Bk agreement.
                      "from the date of rental bicycle investors will be provide rental services for the equipment purchased by shared Bk. The less period is 90 days, the daily profit is 850 rupees and the total profit is 76500 rupees."
                      and didn't provide me services perfectly as it promised to me, But it cheated me and scammed and runaway with my money. I invested my money is shared Bk because it connected to trusted gateway rozar pay, so please refund my money in my account as soon as possible.
                      Name :Sahib singh
                      Investment Date: 27 december 2020
                      Cheated date: 25 Jan 2021
                      Email id: [protected]@gmail.com
                      Transaction ID:T2012272022129771495779
                      +1 photos
                      Razorpay customer support has been notified about the posted complaint.
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                        M
                        Md Awesh Hussen
                        Jan 26, 2021
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                        I have paid it but not yet received. I have invest 300. They told they will give for 90 days .
                        +1 photos
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                          M
                          Mrityunjay@123
                          Jan 26, 2021
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                          Hello there
                          I purchased shared BK plan and invested my money in that according to the shared BK agreement.
                          The plan was that from the date of rental bicycle investors will be provided rent for the equipment purchased by Shared BK . The lease period was for 90 days, the daily profit was Rs 15 and the total profit is Rs1350 for level1 investors and so on .there were different profits for different levels.
                          It didnot provide me services as it promised to me but it cheated and scammed and run away with my money.

                          My total investment was Rs.21900.

                          I invested my money in Shared BK because it was connected through the trusted payment gatwway Razor pay so please refund my amount in my account.
                          Please refund my money as soon as possible as it mean a lot to me.
                          Name :- Mrityunjay Mandal
                          Investment date:- 12/01/2021,
                          14/01/2021
                          Cheating date :- 26/01/2021
                          Email id [protected]@gmail.com
                          Transaction id :-T2101121718257962086238,
                          [protected],[protected]
                          +3 photos
                          Razorpay customer support has been notified about the posted complaint.
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                            S
                            Syeda Ayesha Siddiqua
                            Jan 26, 2021
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                            Hello
                            I Purchase shared BK plan and Invest my money in that According to share BK agreement... From the date of Rental Bicycle investors Will be provide Rental service for the Equipment Purchase by shared BK cycle .. The less period is 90days ... The Daily profit is 15rs and the total profit is 1350 rupees...
                            +3 photos
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                              A
                              Abhishek K. R
                              Jan 26, 2021
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                              Address: https://www.ciciseo.com/h5/
                              Website: www.ciciseo.com/h5

                              This company taken money from as like if you invest 3000 rs you will get 160 RS per till the end of 90 days
                              I buy 3000 Rs two product 12 days completed now that company website and is not working I don't no what can I do sir please solve this problem
                              And make that sharedBK company to give my money back

                              Please sir solve this problem I put my all salary amount on this one
                              +8 photos
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                                B
                                Bipinbalan2
                                Jan 26, 2021
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                                Address: 1st Floor, SJR Cyber, 22, Laskar Hosur Road, Adugodi, Bangalore, Karnataka - 560030
                                Website: razorpay.com

                                Hello Sir, I purchased Shared bk(Sharing Economy) plan and invested my money in that according to Shared Bk agreement. "from the date of 11/01/2021 and 13/01/2021 rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The lease period is 180 days and 90days, the daily profit is 4065 rupees and the total profit is 535747 Rupees". and didn't provide me services perfectly as it promised to me, But it cheated me the company and scammed and runaway with my money. I invested my money in Shared BK because it connected to trusted gateway Razorpay, so please refund my amount in my account,
                                Please refund my money in my account as soon as possible.

                                My Name : Bipin B
                                Cash Transfering A/c No: [protected]
                                IFSC CODE ; SBIN0070093
                                Deposit Amount: 25000+25000+15000=65000Total
                                Email Id: [protected]@gmail.com
                                Mobile Number: [protected]

                                Investment Date : 11/01/2021
                                Cheating Date On :14/01/2021(25 th January 2021 Shared Bk (Sharing Economy) site was fully closed, you are the PayMaster until this service was closed, I have proof of a video, I attach it to this.
                                Merchant Name : Rezorpay Software PVT LTD
                                Merchant IP : 13.127.127.18
                                Transaction Id:[protected]

                                All my transaction slips and my account details attaching.we hope to find a solution as soon as possible.
                                +7 photos
                                Razorpay customer support has been notified about the posted complaint.
                                Sir did u get the amount back
                                Bipinbalan2's [Complaint's author] reply, Jan 26, 2021
                                No
                                Hello Sir, I purchased Shared bk(Sharing Economy) plan and invested my money in that according to Shared Bk agreement. "from the date of 01/01/2021 and 25/01/2021 rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The lease period is 180 days and 90days, the daily profit is 320 rupees and the total profit is more than 27000 Rupeess". and didn't provide me services perfectly as it promised to me, But it cheated me the company and scammed and runaway with my money. I invested my money in Shared BK because it connected to trusted gateway Razorpay, so please refund my amount in my account,
                                Please refund my money in my account as soon as possible.

                                My Name : Ryyan Ur Rahman Shariff
                                Cash Transfering A/c No: [protected]
                                IFSC CODE ; CNRB0000033
                                Deposit Amount: 3000/-
                                Email Id: s.[protected]@gmail.com
                                Mobile Number: [protected]

                                Investment Date : 01/01/2021
                                Cheating Date On :25 th January 2021 Shared Bk (Sharing Economy) site was fully closed, you are the PayMaster until this service was closed, I have proof of a video, I attach it to this.
                                Merchant Name : Rezorpay Software PVT LTD
                                Merchant IP : 13.127.127.18
                                Transaction Id: T2101011246460334455101

                                All my transaction slips and my account details attaching.we hope to find a solution as soon as possible.

                                I Have Paid Payment But I didn't Get the Services - Comment #3791910 - Image #0
                                I Have Paid Payment But I didn't Get the Services - Comment #3791910 - Image #1
                                I Have Paid Payment But I didn't Get the Services - Comment #3791910 - Image #2
                                I Have Paid Payment But I didn't Get the Services - Comment #3791910 - Image #3
                                hi anybody complained solved ?
                                Bipinbalan2's [Complaint's author] reply, Jan 26, 2021
                                No
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                                  M
                                  Mohan Shakal
                                  Jan 26, 2021
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                                  Address: NEW DELHI
                                  Website: www.ciciseo.com

                                  A company called sharedbk Frauded me a rupees 60000 and didn't responding so i was requesting you to please refund my money as soon as possible
                                  +1 photos
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                                    S
                                    Sallauddin
                                    from Kuzhithurai, Tamil Nadu
                                    Jan 26, 2021
                                    Resolved
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                                    Resolved

                                    Complaint

                                    Hello There
                                    I purchased shared bk plan and invested my money in according to shared bk agreement.
                                    "From the date of rental bicycle investors will provide rental services for the equipment purchased by shared bk. The less period is 90 days, the daily profit 160rupees and the profit is 14400 rupees".
                                    And didn't provide me services perfectly as it promised to me, but it cheated me and scammed and runaway with my money. I inverted my money in shared bk because it connected to trusted gateway razor pay, so please refund my amount in my account as soon as possible

                                    Name : Sallauddin
                                    Investment date : 01/01/2021
                                    Cheated date : 25/01/2021
                                    Email id :[protected]@gmail.com
                                    Transaction id : T2101011550301316155361
                                    +1 photos
                                    Aug 14, 2021
                                    Complaint marked as Resolved 
                                    Razorpay customer support has been notified about the posted complaint.
                                    Verified Support
                                    Feb 02, 2021
                                    Razorpay Customer Care's response
                                    Hi Sallauddin,

                                    We are sorry about the hassle. We have raised a ticket on your behalf with the ID: 4987277. Please expect an update regarding the same over an email as soon as possible.

                                    Regards,
                                    Sreenivasa.
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                                      chethan2105
                                      Jan 26, 2021
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                                      Hello
                                      I purchased sharedbk plan and invested my money, in according to sharedBK agriment from the date of rental bicycle investors will be provided rental service for the equipment purchased by sharedBK the less period is 90days the daily profit is 850rs and the total profit is 75000Rs and didn't provide me service perfectly as it promised to me but it cheated me, scammed and runway with my money I invested my money in sharedBK because it connected to trusted getway Razorpay so please refund my amount to my account.
                                      Please refund my money in my account as soon as possible
                                      Name -Chethan kumar
                                      Investment date[protected]
                                      Cheating date[protected]
                                      E-mail id - [protected]@gmail.com
                                      transaction Id T2101061936159159531267
                                      +1 photos
                                      Razorpay customer support has been notified about the posted complaint.
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                                        M
                                        Mahamoodaveed
                                        Jan 26, 2021
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                                        Hello There
                                        I purchased shared bk plan and invested my money in that according to Shared Bk agreement.
                                        “from the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The less period is 90 days, the daily profit is 850rupees and the total profit is 25000 Rupees".
                                        and didn't provide me services perfectly as it promised to me, But it cheated me and scammed and runaway with my money. I invested my money in shared BK because it connected to trusted gateway razor pay, so please refund my amount in my account,
                                        Please refund my money in my account as soon as possible.
                                        I have invested 15000 on[protected]

                                        Name. Mohamed Mahamood
                                        Investment Date[protected]
                                        Cheating Date[protected]
                                        Email iD mohamed.[protected]@yahoo.com
                                        Transaction Id :[protected]
                                        9884
                                        +1 photos
                                        Razorpay customer support has been notified about the posted complaint.
                                        Jan 26, 2021
                                        Updated by Mahamoodaveed
                                        I have invested but I didn't got returns
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