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Razorpay Complaints & Reviews

2.8
Updated: Sep 9, 2025
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Razorpay reviews & complaints page 96

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B
Bharathmj111
Jan 26, 2021
Resolved
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Hi Team,

I purchased shared bk plan and invested my money in that according to Shared BK agreement.

From the date of rental bicycle investors will be provided rental service for the equipment purchased by shared bk. The lease period is 90 days the daily profit is 160 rupees and 850 rupees and total profit is 14400 and 76500 rupees respectively.
And they didn't provide the service perfectly as it promised to me instead cheated me and scammed and run away with my money. I invested my money in shared BK because it connected to trusted gateway razor pay, so please refund my amount in my account.

Please refund amount in my account ASAP.

Name: Bharath Kumar J and Mala (My mother)
Investment date: 16 December 2020 and 4 Jan 2021.
Cheating Date: 22 Jan 2021
Email ID: bharath.[protected]@gmail.com
Transaction ID: T2012161201049667124830 (invested 3000 rupees),
BIL/ONL/[protected]/Razorpay P/GL8 5C72KNNSGZW
+2 photos
Aug 14, 2021
Complaint marked as Resolved 
Razorpay customer support has been notified about the posted complaint.
Verified Support
Feb 02, 2021
Razorpay Customer Care's response
Hi Bharath,

We are sorry for the trouble you are facing. Please raise a request using this link: https://razorpay.com/support/#request along with your transaction and contact details. Also, mention the ticket ID [4989392], our team will get this checked and provide you with an update in the shortest time possible.

Regards,
Amith
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    M
    Md gouse khan
    Jan 26, 2021
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    SharedBK fraud us by taking your company name because of your company name we invested money because your company razorpay is there so sir please return of our money as soon as possible
    +1 photos
    Razorpay customer support has been notified about the posted complaint.
    Hi Gouse,

    We are sorry for the trouble you are facing. Please raise a request using this link: https://razorpay.com/support/#request along with your transaction and contact details. Also, mention the ticket ID [4956354] our team will get this checked and provide you with an update in the shortest time possible.

    Regards,
    Amith
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      M
      MITHILASH CHOUBEY
      Jan 26, 2021
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      I have placed order of power bank on 09/11/2020 vide your Order ID no Fz7cFnDsvLZk. payment was made to radiant international Kolkata but items has not delivered till date. please inform contact number of the seller for refund of my payment
      +1 photos
      Razorpay customer support has been notified about the posted complaint.
      Hey Mithilash,

      Glad that you have reached out to us. We have created a request on your behalf with the ticket reference number:4989214 and are getting this checked with the merchant from our end and have also raised a dispute for the transactions. Please expect an update shortly over the same email thread. Your patience is greatly appreciated.

      Regards,
      Amith
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        N
        nchn
        Jan 26, 2021
        Resolved
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        Resolved

        I purchased SharedBk plans and invested my money in it. According to SharedBk agreement, investors was to be provided rental fees for the purchased by SharedBk. The lease period was 90 days, however the company terminated it's website its website on 25th January 2021 and I was unable to avail services. It cheated all its investors. A total of Rs. 21, 000 was made in separate transaction(Screenshots attached) in two separate accounts via razorpay gateway. Those payments were made because razorpay is a trusted gateway. So please refund my money as soon as possible.
        +5 photos
        Aug 14, 2021
        Complaint marked as Resolved 
        Razorpay customer support has been notified about the posted complaint.
        Jan 26, 2021
        Updated by nchn
        Xyz

        Verified Support
        Feb 02, 2021
        Razorpay Customer Care's response
        Hi,

        We are sorry about the inconvenience. Kindly raise a request by clicking here https://razorpay.com/support/#request with ticket ref:4988561, along with your transaction and contact details so that we can have this addressed.

        Regards,
        Sreenivasa.
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          S
          Sheshu88
          Jan 26, 2021
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          Send me amount
          Razorpay customer support has been notified about the posted complaint.
          Hi,

          We are here to help you out. In order to do so, kindly raise a request using this link: https://razorpay.com/support/#request along with your transaction and contact details. Do mention the ticket ID [4956645] for us to assist you with utmost priority.

          Regards,
          Anas
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            A
            Aishusmiley
            Jan 26, 2021
            Resolved
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            Resolved

            Hello There,

            I purchased shared bk plan and invested my money
            in that according to Shared Bk agreement.
            "from the date of rental bicycle investors will be
            provide rental services for the equipment purchased
            by shared BK. The less period is 90 days, the daily
            profit is 160 rupees and the total profit is 14400
            Rupees".
            and didn't provide me services perfectly as it
            promised to me, But it cheated me and scammed
            and runaway with my money. I invested my money in
            shared BK because it connected to trusted gateway
            razor pay, so please refund my amount in my
            account,
            Please refund my money in my account as soon as
            possible.
            Name - Aishwarya Gantasala
            Investment Date - 01/01/2021
            Cheating Date - 25/01/2021
            Email ID - [protected]@gmail.com
            Transaction ID - T2101011728245646963020

            Thanks and regards,
            Aishwarya Gantasala
            [protected]
            +1 photos
            Aug 11, 2021
            Complaint marked as Resolved 
            Razorpay customer support has been notified about the posted complaint.
            Verified Support
            Feb 02, 2021
            Razorpay Customer Care's response
            Hi Aishwarya,

            We are really sorry about the letdown. We have raised a ticket on your behalf with the ID: 4987524. Please expect an update regarding the same over an email as soon as possible.

            Regards,
            Sreenivasa.
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              M
              MukeshVarma12
              Jan 26, 2021
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              Purchased sharedBK plan and invested my money in that according to sharedBK agreement.
              "From the date of rental bicycle investors will be provide rental services for the equipment purchased by SharedBK. The lease period is 90 days, the daily profit is 160 rupees, and the total profit is 3000 rupees.
              And didn't provide me services as promised to me, and it cheated me and runaway with my money, I invested my money in SharedBK because it connected to trusted gateway Razorpay, so refund my amount in my account, please refund my amount in my account as soon as possible.
              Name :Mukesh varma
              Investment date : 12/01/2021
              Cheating date : 25/01/2021
              Email id: [protected]@gmail.com
              Reference no.[protected]
              Razorpay customer support has been notified about the posted complaint.
              Hi Mukesh,

              We are extremely sorry for the trouble you are facing. Kindly allow us to investigate on this. in order to do so, raise a request using this link: https://razorpay.com/support/#request along with your transaction and contact information. Also, mention the ticket ID: [4956677] so that our concerned team can get this checked and provide you with and update in the shortest time possible.

              Regards,
              Anas
              MukeshVarma12's [Complaint's author] reply, Jan 26, 2021
              I invest 3000 but no. Profit and sharedbk are closed
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                S
                Swetha K V
                Jan 26, 2021
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                I Swetha had invested 15000 on SharedBk through my HDFC Debit card. They had made agreement of 3 months to pay Rs.180 everyday. But not giving any payment. Also amount transferred to my SBI account [protected] is still in pending status. Please help me in getting my invested amount back to my account.
                +1 photos
                Razorpay customer support has been notified about the posted complaint.
                Jan 26, 2021
                Updated by Swetha K V
                My E-mail I'D
                shwetha.[protected]@gmail.com Please help me in refunding my amount back.
                Jan 26, 2021
                Updated by Swetha K V
                My transaction detail screenshot has been attached. Plz help in getting my invested amount back.

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                  S
                  Sachinj1304
                  Jan 26, 2021
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                  Dear Sir/Madam
                  I purchased Shared BK plan and invested my money in that according to shared BK agreement.
                  From the date of rental bicycle investors will be provide rental services for the equipment purchased by Shared BK. The lease period is 90 days. The daily profit was Rs 1010 and total profit was 90, 900. They dint provide me the services as they promised to me. They cheated, scammed and ran away with my money. I invested my in shared BK because it connected to trusted gateway Razorpay so please refund my amount back into my account.
                  I sincerely request you to refund my hard earned money back to my account as soon as possible.
                  Name- Sachin J
                  Investment date- 18 Jan 2021. 06.16Pm
                  -10 Jan 2021. 03.49 PM
                  Cheating Date- 25 Jan 2021
                  Email ID- [protected]@gmail.com
                  Transaction ID- ICI0e25a2635b004535b5a7f18e1c6591c7
                  ICIb7cf56d792aa41ce88347d4a211885f8
                  +2 photos
                  Razorpay customer support has been notified about the posted complaint.
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                    S
                    syedali119
                    from Hyderabad, Telangana
                    Jan 26, 2021
                    Resolved
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                    Resolved

                    Hello There
                    I purchased shared bk plan and invested my money in that according to Shared Bk agreement.
                    “from the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The less period is 90 days, the daily profit is 15 rupees and the total profit is 1350 Rupees".
                    and didn't provide me services perfectly as it promised to me, But it cheated me and scammed and runaway with my money. I invested my money in shared BK because it connected to trusted gateway razor pay, so please refund my amount in my account,
                    Please refund my money in my account as soon as possible.
                    Name. Syed Yunus Ali
                    Investment Date 30/12/2020
                    Cheating Date : 20/01/2021
                    Email iD : gisolution.[protected]@gmail.com
                    Transaction Id : pay_GJ8m9bHj4dGiA5
                    +1 photos
                    Aug 14, 2021
                    Complaint marked as Resolved 
                    Razorpay customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 02, 2021
                    Razorpay Customer Care's response
                    Hi Syed,

                    We are really sorry about the letdown. We have raised a ticket on your behalf with the ID: 4987763. Please expect an update regarding the same over an email as soon as possible.

                    Regards,
                    Sreenivasa.
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                      P
                      Parveez0001
                      Jan 26, 2021
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                      Address: 93, SHABNAM BRIGADE LAYOUT, P&T QUARTERS ROAD, OPPOSITE SABA PLAZA, UDAYAGIRI

                      I have invested ₹15000 to share bk. They cheated and scammed our money and ran away. They promised to refund my amount and they cheated so please refund my money to my account.

                      Please refund my money to my account
                      +2 photos
                      Razorpay customer support has been notified about the posted complaint.
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                        C
                        Channamallayy
                        Jan 26, 2021
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                        Address: Muddebihal, Muddebihal

                        Shared bk is cheated to our friends and me pls help to get our money sir we r from poor family sir
                        Razorpay customer support has been notified about the posted complaint.
                        Hi,

                        Thank you for reaching out to us. However, this seems unusual and we would like to investigate on this. Kindly help us with your transaction and contact information here: https://razorpay.com/support/#request to assist you further. Also, mention the ticket ID: [4956720] so that our team can provide you with an update at the earliest.

                        Regards,
                        Anas
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                          G
                          Gangadhar Gowda 007
                          Jan 26, 2021
                          Resolved
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                          Resolved

                          Hello there,
                          I purchased the shared BK plan and invested my money in that according to shared BK agreement.
                          "From the date of rental bicycle investors will provide rental services for the equipment purchased by shared BK. The lease period is 90 days. The daily profit is 160₹ and total profit is 14, 400₹ and didn't provide me services as it promised to me, But cheated scammed and run away with my money. I invested my money in shared BK because it connected to trusted gateway RAZORPAY, so please refund my money back to my account.

                          Please refund my money ASAP.
                          Name: Gangadhar K
                          Investment date : 06/01/2020
                          Cheating date : 25/01/2021
                          Transaction ID : 275446
                          Email ID: [protected]@gmail.com
                          +1 photos
                          Aug 14, 2021
                          Complaint marked as Resolved 
                          Razorpay customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 02, 2021
                          Razorpay Customer Care's response
                          Hi Gangadhar,

                          We are really sorry about the letdown. We would request you to raise a request by clicking here https://razorpay.com/support/#request along with your transaction and contact details so that we can have this addressed.

                          Regards,
                          Sreenivasa.
                          Verified Support
                          Feb 02, 2021
                          Razorpay Customer Care's response
                          Hi Gangadhar,

                          We are sorry about the inconvenience. Kindly raise a request by clicking here https://razorpay.com/support/#request with ticket ref:4987402, along with your transaction and contact details so that we can have this addressed.

                          Regards,
                          Sreenivasa.
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                            V
                            Vishalhonrao2
                            Jan 26, 2021
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                            Website: Www.ciciseo.com

                            I want money back from the rozorpay
                            +1 photos
                            Razorpay customer support has been notified about the posted complaint.
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                              J
                              Jitesh v rathod
                              Jan 26, 2021
                              Resolved
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                              Resolved

                              Website: www.ciciseo.com/h5

                              Hello there,
                              I purchased shared bk plan and invested money in that according to shared bk agreement.
                              "From the date of rental bicycle rental investors will be provide rental service for the equipment purchased by shared BK.
                              I invested 3300 Less period is 5 days, the profit is 350 rs.
                              And didn't provide me service perfectly as it promised to me, but it cheated and scammed and runway with my money. I invested my money in Shared Bk because is connected to trusted gateway RAZORPAY. So please refund my money in My account.
                              Please refund my money in My account as soon as possible.
                              Name :- jitesh rathod
                              Investment date:[protected]
                              Cheating date:[protected]
                              email :- [protected]@gmail.com
                              Transaction I'd :-
                              T2101210902022641911033
                              T2101210957195347883850
                              +2 photos
                              Aug 14, 2021
                              Complaint marked as Resolved 
                              Razorpay customer support has been notified about the posted complaint.
                              Verified Support
                              Feb 02, 2021
                              Razorpay Customer Care's response
                              Hi Jitesh,

                              We are sorry about the inconvenience. Kindly raise a request by clicking here https://razorpay.com/support/#request with ticket ref:4988220, along with your transaction and contact details so that we can have this addressed.

                              Regards,
                              Sreenivasa.
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                                S
                                Sai KrishnanE20AF052
                                from Chennai, Tamil Nadu
                                Jan 26, 2021
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                                Hello there
                                I have purchased sharedbk plan and Invested money in that according to sharedbk agreement from the date of rental bicycles investor's will be provide rental service for the equipment purchased by sharedbk . The less period is 90 days the daily profit is 190 rs and the total profit is
                                17100 and didn't provided me the service
                                Properly as it promised to me, but it cheated me and scammed and rurunaway with my money. I invested my money in sharedbk because it connected to trusted gateway razor pay so please refund my amount in my account
                                Please refund my amount in my account as soon as possible
                                Name : Sai krishnan. R
                                Invested date : 30.12.2020, 8.01.2021, 10.01.2021
                                Cheating date : 26.01.2021
                                E-mail id [protected]@gmail.com
                                Transaction I'd :
                                [protected],[protected],[protected]
                                +3 photos
                                Razorpay customer support has been notified about the posted complaint.
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                                  J
                                  jatindonni
                                  Jan 26, 2021
                                  Resolved
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                                  Resolved

                                  Hello there,
                                  I purchased a Sharedbk plan and invested my money in that according to the sharedbk agreement.
                                  "From the date of rental, bicycle investors will provide rental services for the equipment purchased by Sharedbk. The period is 90 days, on investing rupees 3000, the daily profit is 160 rupees, and the overall profit of the 90 days term is 14400", but didn't provide service. It was a scam and the company ran away with my money. I invested my money in Sharedbk because it was connected to a well-known and trusted gateway Razorpay. Please consider my complaint and take action against this company, I request you to refund my money in my bank account as soon as possible.
                                  Name : Jatin S D
                                  Date of Investment : 12th Jan 2021
                                  Cheating Date : 26th Jan 2021
                                  Email ID : [protected]@gmail.com
                                  Transaction ID :
                                  T2101121627018822777895
                                  +1 photos
                                  Aug 14, 2021
                                  Complaint marked as Resolved 
                                  Razorpay customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 02, 2021
                                  Razorpay Customer Care's response
                                  Hi Jatin,

                                  We are sorry about the inconvenience. Kindly raise a request by clicking here https://razorpay.com/support/#request with ticket ref:4988399, along with your transaction and contact details so that we can have this addressed.

                                  Regards,
                                  Sreenivasa
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                                    N
                                    Nirajnk952
                                    Jan 26, 2021
                                    Resolved
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                                    Resolved

                                    I purchased share bk plan and invested
                                    my money In that according to shared BK agreement.''from the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK.The lease period is 90 days the daily profit is 850.and he didn't provide me services prefectly as
                                    It promished to me .But it cheated me and scammed and runaway with my money.i invested my money in shared BK because it connected to trusted gateway razorpay.so please refund my account..asap
                                    +2 photos
                                    Jan 26, 2021
                                    Complaint marked as Resolved 
                                    Sir I have made payment by trusted gateway bt the money paid by me is scam ... Please return my money asap.
                                    Razorpay customer support has been notified about the posted complaint.
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                                      M
                                      Mubeena nasrin
                                      from Chennai, Tamil Nadu
                                      Jan 26, 2021
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                                      Address: No 2/7 bakthavachalam street purasaiwalkam chennai 07

                                      I have purchased shared bk plan and invested my money in that according to shared bk agreement.
                                      From 10 jan i ahhve invested. It said i will recieve 160 3s daily till 90 days if i pay 3000 so i paid it I did not get a single penny from them till now. It cheated me and took my money and ranaway with it. I invested in shared bk becaude i connected to trusted gateway razor pay so please refund my amount to my account. Please refund my money to my account as soon as possible.
                                      Name: S. Mubeena Nasrin
                                      Investment date: 10 january 2021
                                      Cheating date: 25 january 2021
                                      Enail id: [protected]@gmail.com
                                      Transaction id:[protected]
                                      +1 photos
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                                        9
                                        9949592481
                                        Jan 26, 2021
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                                        Hello there
                                        I purchased shared bk plan and invested my money in that according to shared bk agreement from tha date of rental bicycle investors will been provide rental services for the equipment purchased by shared bk the less period is 90days the daily profit is 15 rupees and the total profit is 1350.rupees
                                        and didn't provide me services perfectly as it promised to me . But it chated me and scammed and runaway with my money.
                                        I invested my money in shared bk because it connected to trusted gateway razorpay. So please refund my amount in my account as soon as possible 48000rs
                                        Name. Razor pay
                                        Investment date. 3times investment paid dates . 1st[protected]
                                        2nd.[protected]
                                        3d.[protected]
                                        Cheating date.[protected]
                                        Email I'd. [protected]@cici
                                        Transaction Id. 1st .[protected]
                                        2nd.[protected]
                                        3d.T2101051448526632434158
                                        4th.[protected]
                                        Please 🙏halp
                                        +4 photos
                                        Razorpay customer support has been notified about the posted complaint.
                                        Jan 26, 2021
                                        Updated by 9949592481
                                        Razorpay customer support hass been notified
                                        about the posted complent
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