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Razorpay Complaints & Reviews

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Updated: Apr 4, 2026
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S
Star rab Studios
Jan 26, 2021
Resolved
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Address: delhi

Hello There
I purchased shared bk plan and invested my money in that according to Shared Bk agreement.
“from the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The less period is 90 days, the daily profit is 15 rupees and the total profit is 1350 Rupees".
and didn't provide me services perfectly as it promised to me, But it cheated me and scammed and runaway with my money. I invested my money in shared BK for three plans because it connected to trusted gateway razor pay, so please refund my amount in my account,
Please refund my money in my account as soon as possible.
Name nithin c
Investment Date = 29 december 2020, and 11 january 2021 and 11 january 2021
Cheating Date 20 february 2021
Email iD= [protected]@gmail.com
Transaction Id= 1. T2101111247425003103286
2. T201229153721070451759
3. T210111131216119704498
Aug 25, 2021
Complaint marked as Resolved 
Razorpay customer support has been notified about the posted complaint.
Jan 27, 2021
Updated by Star rab Studios
Is there any update
Verified Support
Feb 01, 2021
Razorpay Customer Care's response
Hey Nithin,

At the outset, we hear you and this is very sensitive to us. We have raised a dispute against the transactions and are getting it checked with the merchant from our end. A detailed mail regarding the same has been updated on the ticket id:4983410. Please expect an update at the earliest. Your patience is highly appreciated in the interim.

Regards, Sreenivasa.
Hey Nithin,

At the outset, we hear you and this is very sensitive to us. We have raised a dispute against the transactions and are getting it checked with the merchant from our end. A detailed mail regarding the same has been updated on the ticket id:4983410. Please expect an update at the earliest. Your patience is highly appreciated in the interim.

Regards, Sreenivasa.
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    M
    Mudaseer.n
    Jan 26, 2021
    Resolved
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    I purchased shared bk plan and invested my money in that according to shared Bk agreement. "From the date of rental bicycle investors will be provide rental services for the equivalents purchased by shared BK. The less period is 90 days. One is The daily profit is 850 rupees and the total profit is 76500 rupees and second one is daily profit of 160 rupees and the total profit is 14400 rupees.
    And didn't provide me services perfectly as it promised to me. But it cheated me and scammed and runaway with my money. I invested my money in shared BK because it connected to trusted gateway company razor pay. So please refund my amount in my account
    Please refund my money in my account as soon as possible. It is very important to me.
    NAME: MUDASEER N
    INVESTMENT DATE : 11 Jan 2021 and 05 jan 2021
    CHEATING DATE : 17 jan 2021
    Email ID : n.[protected]@gmail.com
    TRANSACTION ID : T2101111927008934695392 and another one is T2101052154401093881982
    Aug 22, 2021
    Complaint marked as Resolved 
    Razorpay customer support has been notified about the posted complaint.
    Verified Support
    Feb 02, 2021
    Razorpay Customer Care's response
    Hi Mudaseer,

    We are sorry about the inconvenience. Kindly raise a request by clicking here https://razorpay.com/support/#request with ticket ref:4989212, along with your transaction and contact details so that we can have this addressed.

    Regards,
    Sreenivasa.
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      C
      Chandra N Ramu
      Jan 26, 2021
      Resolved
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      I have invested my amount in sharedbk sa per the agreement. I puchase the vehicle for 3000 rs.As per the agreement they provide the rent for our vehicle up to 90 days. Per day rent will be 160rs as per the sharedbk.they din't provide my money, sharedbk has break his promisses.they runaway with my money.I invested my money because it connected with trusted gateway razorpay. Please refund my amount to my account.
      Aug 12, 2021
      Complaint marked as Resolved 
      Razorpay customer support has been notified about the posted complaint.
      Verified Support
      Feb 02, 2021
      Razorpay Customer Care's response
      Hi Chandra,

      We are sorry about the inconvenience. Kindly raise a request by clicking here https://razorpay.com/support/#request with ticket ref:4989239, along with your transaction and contact details so that we can have this addressed.

      Regards,
      Sreenivasa.
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        V
        VidyaNaik
        Jan 26, 2021
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        Dear Sir/Madam,

        I purchased shared bk plan and invested my money in that according to Shared Bk agreement. From the date of rental, the bicycle investors will be provided the rental services for the equipment purchased from the shared BK. The lease period is 90 days, and the daily profit will be given as per the investment made, however, they didn't provide me the services perfectly as it promised to me, but they cheated me and scammed and run away with my money.

        I invested my money in shared BK because it connected to trusted gateway razor pay, so please refund my amount in my account.

        Please refund my money in my account as soon as possible.
        Name. Vidya B S
        Investment Date. 11th Jan 2021
        Cheating Date. 25th Jan 2021
        Email ID. vidyanaik.[protected]@gmail.com

        Transaction details.
        11/01/2021: CICAgKCz0dKVEw
        11/01/2021: GO1qYD6agojAdQ-RAZPRAZORPAYSOFTWARE

        Yours Sincerely
        Vidya B S
        Aug 14, 2021
        Complaint marked as Resolved 
        Razorpay customer support has been notified about the posted complaint.
        Verified Support
        Feb 02, 2021
        Razorpay Customer Care's response
        Hi Vidya,

        We are sorry for the trouble you are facing. Please raise a request using this link: https://razorpay.com/support/#request along with your transaction and contact details. Also, mention the ticket ID [4989411], our team will get this checked and provide you with an update in the shortest time possible.

        Regards,
        Amith
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          B
          Bharathmj111
          Jan 26, 2021
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          Resolved

          Hi Team,

          I purchased shared bk plan and invested my money in that according to Shared BK agreement.

          From the date of rental bicycle investors will be provided rental service for the equipment purchased by shared bk. The lease period is 90 days the daily profit is 160 rupees and 850 rupees and total profit is 14400 and 76500 rupees respectively.
          And they didn't provide the service perfectly as it promised to me instead cheated me and scammed and run away with my money. I invested my money in shared BK because it connected to trusted gateway razor pay, so please refund my amount in my account.

          Please refund amount in my account ASAP.

          Name: Bharath Kumar J and Mala (My mother)
          Investment date: 16 December 2020 and 4 Jan 2021.
          Cheating Date: 22 Jan 2021
          Email ID: bharath.[protected]@gmail.com
          Transaction ID: T2012161201049667124830 (invested 3000 rupees),
          BIL/ONL/[protected]/Razorpay P/GL8 5C72KNNSGZW
          Aug 14, 2021
          Complaint marked as Resolved 
          Razorpay customer support has been notified about the posted complaint.
          Verified Support
          Feb 02, 2021
          Razorpay Customer Care's response
          Hi Bharath,

          We are sorry for the trouble you are facing. Please raise a request using this link: https://razorpay.com/support/#request along with your transaction and contact details. Also, mention the ticket ID [4989392], our team will get this checked and provide you with an update in the shortest time possible.

          Regards,
          Amith
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            M
            Md gouse khan
            Jan 26, 2021
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            SharedBK fraud us by taking your company name because of your company name we invested money because your company razorpay is there so sir please return of our money as soon as possible
            Razorpay customer support has been notified about the posted complaint.
            Hi Gouse,

            We are sorry for the trouble you are facing. Please raise a request using this link: https://razorpay.com/support/#request along with your transaction and contact details. Also, mention the ticket ID [4956354] our team will get this checked and provide you with an update in the shortest time possible.

            Regards,
            Amith
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              M
              MITHILASH CHOUBEY
              Jan 26, 2021
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              I have placed order of power bank on 09/11/2020 vide your Order ID no Fz7cFnDsvLZk. payment was made to radiant international Kolkata but items has not delivered till date. please inform contact number of the seller for refund of my payment
              Razorpay customer support has been notified about the posted complaint.
              Hey Mithilash,

              Glad that you have reached out to us. We have created a request on your behalf with the ticket reference number:4989214 and are getting this checked with the merchant from our end and have also raised a dispute for the transactions. Please expect an update shortly over the same email thread. Your patience is greatly appreciated.

              Regards,
              Amith
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                N
                nchn
                Jan 26, 2021
                Resolved
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                Resolved

                I purchased SharedBk plans and invested my money in it. According to SharedBk agreement, investors was to be provided rental fees for the purchased by SharedBk. The lease period was 90 days, however the company terminated it's website its website on 25th January 2021 and I was unable to avail services. It cheated all its investors. A total of Rs. 21, 000 was made in separate transaction(Screenshots attached) in two separate accounts via razorpay gateway. Those payments were made because razorpay is a trusted gateway. So please refund my money as soon as possible.
                Aug 14, 2021
                Complaint marked as Resolved 
                Razorpay customer support has been notified about the posted complaint.
                Jan 26, 2021
                Updated by nchn
                Xyz

                Verified Support
                Feb 02, 2021
                Razorpay Customer Care's response
                Hi,

                We are sorry about the inconvenience. Kindly raise a request by clicking here https://razorpay.com/support/#request with ticket ref:4988561, along with your transaction and contact details so that we can have this addressed.

                Regards,
                Sreenivasa.
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                  S
                  Sheshu88
                  Jan 26, 2021
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                  Send me amount
                  Razorpay customer support has been notified about the posted complaint.
                  Hi,

                  We are here to help you out. In order to do so, kindly raise a request using this link: https://razorpay.com/support/#request along with your transaction and contact details. Do mention the ticket ID [4956645] for us to assist you with utmost priority.

                  Regards,
                  Anas
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                    A
                    Aishusmiley
                    Jan 26, 2021
                    Resolved
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                    Resolved

                    Hello There,

                    I purchased shared bk plan and invested my money
                    in that according to Shared Bk agreement.
                    "from the date of rental bicycle investors will be
                    provide rental services for the equipment purchased
                    by shared BK. The less period is 90 days, the daily
                    profit is 160 rupees and the total profit is 14400
                    Rupees".
                    and didn't provide me services perfectly as it
                    promised to me, But it cheated me and scammed
                    and runaway with my money. I invested my money in
                    shared BK because it connected to trusted gateway
                    razor pay, so please refund my amount in my
                    account,
                    Please refund my money in my account as soon as
                    possible.
                    Name - Aishwarya Gantasala
                    Investment Date - 01/01/2021
                    Cheating Date - 25/01/2021
                    Email ID - [protected]@gmail.com
                    Transaction ID - T2101011728245646963020

                    Thanks and regards,
                    Aishwarya Gantasala
                    [protected]
                    Aug 11, 2021
                    Complaint marked as Resolved 
                    Razorpay customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 02, 2021
                    Razorpay Customer Care's response
                    Hi Aishwarya,

                    We are really sorry about the letdown. We have raised a ticket on your behalf with the ID: 4987524. Please expect an update regarding the same over an email as soon as possible.

                    Regards,
                    Sreenivasa.
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                      M
                      MukeshVarma12
                      Jan 26, 2021
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                      Purchased sharedBK plan and invested my money in that according to sharedBK agreement.
                      "From the date of rental bicycle investors will be provide rental services for the equipment purchased by SharedBK. The lease period is 90 days, the daily profit is 160 rupees, and the total profit is 3000 rupees.
                      And didn't provide me services as promised to me, and it cheated me and runaway with my money, I invested my money in SharedBK because it connected to trusted gateway Razorpay, so refund my amount in my account, please refund my amount in my account as soon as possible.
                      Name :Mukesh varma
                      Investment date : 12/01/2021
                      Cheating date : 25/01/2021
                      Email id: [protected]@gmail.com
                      Reference no.[protected]
                      Razorpay customer support has been notified about the posted complaint.
                      Hi Mukesh,

                      We are extremely sorry for the trouble you are facing. Kindly allow us to investigate on this. in order to do so, raise a request using this link: https://razorpay.com/support/#request along with your transaction and contact information. Also, mention the ticket ID: [4956677] so that our concerned team can get this checked and provide you with and update in the shortest time possible.

                      Regards,
                      Anas
                      MukeshVarma12's [Complaint's author] reply, Jan 26, 2021
                      I invest 3000 but no. Profit and sharedbk are closed
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                        S
                        Swetha K V
                        Jan 26, 2021
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                        I Swetha had invested 15000 on SharedBk through my HDFC Debit card. They had made agreement of 3 months to pay Rs.180 everyday. But not giving any payment. Also amount transferred to my SBI account [protected] is still in pending status. Please help me in getting my invested amount back to my account.
                        Razorpay customer support has been notified about the posted complaint.
                        Jan 26, 2021
                        Updated by Swetha K V
                        My E-mail I'D
                        shwetha.[protected]@gmail.com Please help me in refunding my amount back.
                        Jan 26, 2021
                        Updated by Swetha K V
                        My transaction detail screenshot has been attached. Plz help in getting my invested amount back.

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                          S
                          Sachinj1304
                          Jan 26, 2021
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                          Dear Sir/Madam
                          I purchased Shared BK plan and invested my money in that according to shared BK agreement.
                          From the date of rental bicycle investors will be provide rental services for the equipment purchased by Shared BK. The lease period is 90 days. The daily profit was Rs 1010 and total profit was 90, 900. They dint provide me the services as they promised to me. They cheated, scammed and ran away with my money. I invested my in shared BK because it connected to trusted gateway Razorpay so please refund my amount back into my account.
                          I sincerely request you to refund my hard earned money back to my account as soon as possible.
                          Name- Sachin J
                          Investment date- 18 Jan 2021. 06.16Pm
                          -10 Jan 2021. 03.49 PM
                          Cheating Date- 25 Jan 2021
                          Email ID- [protected]@gmail.com
                          Transaction ID- ICI0e25a2635b004535b5a7f18e1c6591c7
                          ICIb7cf56d792aa41ce88347d4a211885f8
                          Razorpay customer support has been notified about the posted complaint.
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                            S
                            syedali119
                            from Hyderabad, Telangana
                            Jan 26, 2021
                            Resolved
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                            Resolved

                            Hello There
                            I purchased shared bk plan and invested my money in that according to Shared Bk agreement.
                            “from the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The less period is 90 days, the daily profit is 15 rupees and the total profit is 1350 Rupees".
                            and didn't provide me services perfectly as it promised to me, But it cheated me and scammed and runaway with my money. I invested my money in shared BK because it connected to trusted gateway razor pay, so please refund my amount in my account,
                            Please refund my money in my account as soon as possible.
                            Name. Syed Yunus Ali
                            Investment Date 30/12/2020
                            Cheating Date : 20/01/2021
                            Email iD : gisolution.[protected]@gmail.com
                            Transaction Id : pay_GJ8m9bHj4dGiA5
                            Aug 14, 2021
                            Complaint marked as Resolved 
                            Razorpay customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 02, 2021
                            Razorpay Customer Care's response
                            Hi Syed,

                            We are really sorry about the letdown. We have raised a ticket on your behalf with the ID: 4987763. Please expect an update regarding the same over an email as soon as possible.

                            Regards,
                            Sreenivasa.
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                              Parveez0001
                              Jan 26, 2021
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                              Address: 93, SHABNAM BRIGADE LAYOUT, P&T QUARTERS ROAD, OPPOSITE SABA PLAZA, UDAYAGIRI

                              I have invested ₹15000 to share bk. They cheated and scammed our money and ran away. They promised to refund my amount and they cheated so please refund my money to my account.

                              Please refund my money to my account
                              Razorpay customer support has been notified about the posted complaint.
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                                C
                                Channamallayy
                                Jan 26, 2021
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                                Address: Muddebihal, Muddebihal

                                Shared bk is cheated to our friends and me pls help to get our money sir we r from poor family sir
                                Razorpay customer support has been notified about the posted complaint.
                                Hi,

                                Thank you for reaching out to us. However, this seems unusual and we would like to investigate on this. Kindly help us with your transaction and contact information here: https://razorpay.com/support/#request to assist you further. Also, mention the ticket ID: [4956720] so that our team can provide you with an update at the earliest.

                                Regards,
                                Anas
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                                  Gangadhar Gowda 007
                                  Jan 26, 2021
                                  Resolved
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                                  Resolved

                                  Hello there,
                                  I purchased the shared BK plan and invested my money in that according to shared BK agreement.
                                  "From the date of rental bicycle investors will provide rental services for the equipment purchased by shared BK. The lease period is 90 days. The daily profit is 160₹ and total profit is 14, 400₹ and didn't provide me services as it promised to me, But cheated scammed and run away with my money. I invested my money in shared BK because it connected to trusted gateway RAZORPAY, so please refund my money back to my account.

                                  Please refund my money ASAP.
                                  Name: Gangadhar K
                                  Investment date : 06/01/2020
                                  Cheating date : 25/01/2021
                                  Transaction ID : 275446
                                  Email ID: [protected]@gmail.com
                                  Aug 14, 2021
                                  Complaint marked as Resolved 
                                  Razorpay customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 02, 2021
                                  Razorpay Customer Care's response
                                  Hi Gangadhar,

                                  We are really sorry about the letdown. We would request you to raise a request by clicking here https://razorpay.com/support/#request along with your transaction and contact details so that we can have this addressed.

                                  Regards,
                                  Sreenivasa.
                                  Verified Support
                                  Feb 02, 2021
                                  Razorpay Customer Care's response
                                  Hi Gangadhar,

                                  We are sorry about the inconvenience. Kindly raise a request by clicking here https://razorpay.com/support/#request with ticket ref:4987402, along with your transaction and contact details so that we can have this addressed.

                                  Regards,
                                  Sreenivasa.
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                                    V
                                    Vishalhonrao2
                                    Jan 26, 2021
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                                    Website: Www.ciciseo.com

                                    I want money back from the rozorpay
                                    Razorpay customer support has been notified about the posted complaint.
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                                      J
                                      Jitesh v rathod
                                      Jan 26, 2021
                                      Resolved
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                                      Resolved

                                      Website: www.ciciseo.com/h5

                                      Hello there,
                                      I purchased shared bk plan and invested money in that according to shared bk agreement.
                                      "From the date of rental bicycle rental investors will be provide rental service for the equipment purchased by shared BK.
                                      I invested 3300 Less period is 5 days, the profit is 350 rs.
                                      And didn't provide me service perfectly as it promised to me, but it cheated and scammed and runway with my money. I invested my money in Shared Bk because is connected to trusted gateway RAZORPAY. So please refund my money in My account.
                                      Please refund my money in My account as soon as possible.
                                      Name :- jitesh rathod
                                      Investment date:[protected]
                                      Cheating date:[protected]
                                      email :- [protected]@gmail.com
                                      Transaction I'd :-
                                      T2101210902022641911033
                                      T2101210957195347883850
                                      Aug 14, 2021
                                      Complaint marked as Resolved 
                                      Razorpay customer support has been notified about the posted complaint.
                                      Verified Support
                                      Feb 02, 2021
                                      Razorpay Customer Care's response
                                      Hi Jitesh,

                                      We are sorry about the inconvenience. Kindly raise a request by clicking here https://razorpay.com/support/#request with ticket ref:4988220, along with your transaction and contact details so that we can have this addressed.

                                      Regards,
                                      Sreenivasa.
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                                        S
                                        Sai KrishnanE20AF052
                                        from Chennai, Tamil Nadu
                                        Jan 26, 2021
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                                        Hello there
                                        I have purchased sharedbk plan and Invested money in that according to sharedbk agreement from the date of rental bicycles investor's will be provide rental service for the equipment purchased by sharedbk . The less period is 90 days the daily profit is 190 rs and the total profit is
                                        17100 and didn't provided me the service
                                        Properly as it promised to me, but it cheated me and scammed and rurunaway with my money. I invested my money in sharedbk because it connected to trusted gateway razor pay so please refund my amount in my account
                                        Please refund my amount in my account as soon as possible
                                        Name : Sai krishnan. R
                                        Invested date : 30.12.2020, 8.01.2021, 10.01.2021
                                        Cheating date : 26.01.2021
                                        E-mail id [protected]@gmail.com
                                        Transaction I'd :
                                        [protected],[protected],[protected]
                                        Razorpay customer support has been notified about the posted complaint.
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