RechargeItNow Complaints & Reviews

Dear sir/madam, I have been used MTS data card for last 7 Months. Yesterday after 9 P.M. I recharged my Data card. My data Card no is [protected]. My balance was deducted from my account but I did'nt get the recharge conformation and My Data card no has not been recharged. My account balance has been deducted by Rs.999/- I lodged a complain to MTS customer care executive. He told me that My deducted balance should refunded with in 7 days to your account. But is is too lengthy. I want my money within days. Please do the need full. My contact no is [protected]. My Email Id is [protected]@gmail.com. Please give the reply of this mail as soon as possible. Thanks & Regards Sumanta Sengupta Ph-[protected] Email: [protected]@gmail.com

I using rechargeitnow website for doing recharges. on[protected] I made a recharge for Rs.85/- for idea mobile . for that payment deducted from my account and recharge was failed due to session expired. details of transaction: transaction id: order no. ID[protected]

i have recharged my bsnl no. [protected] for an amount of Rs 350 which is also debited from my sbi account. but mobile not yet been recharged. reference no.- CCABG2YOI844IGW7640602 TRANSFER TO [protected] AVENUES INDIA PRIVATE so please refund my money as soon as possible

I have used rechargeitnow.com portal for online recharge of amount 150/- as per you policy with 10% discount amount 135/- deducted from my credit card without recharging on 20 May 2014. Date & time[protected]:13 order no. AC[protected] After 7 day i escalated the issue with ticket no. T[protected] Tue, 27 May 2014 10:49 AM. I did not got any response from you within 2 days. Again on 2nd June 2014 i have issue a ticket T[protected] Mon, 2 Jun 2014 09:51 AM, they operator id # KOR[protected] for further query. I contacted the operator they say "we have not received the amount of Rs 150/- recharged due to transaction [protected]@ and citrus payment gateway say "get in-touch with the merchant with the above mention operator id". Agant i mailed to CC rechargeitnow.com but they are not responding.

I had made an recharge on[protected] for 255/- airtel 3g. Transaction done payment deducted but showned fail recharge. Now it is a month and no money has been credited so far. I lodge 3-4 time complaint on web site but no response, no reply, no refund. Escalation ticket nos...T[protected], T[protected] Order id - AIM[protected]

I got my phone recharged but no recharge was done money was deducted. No no. To contact on website. No refund no contact. Escalation also done. How can such websites run in india that too they are spoiling names of service providers too


Payment done on mon, 26 may 2014 17:21

Ticket no. T[protected]
Escalation ticket : t[protected] at wed, 4 jun 2014 11:05


Since then several times tried to contact them but no no. On site.


Clear case of forgery. Please see that others are not cheated

i got my number recharged by 198 for (local + std secs).But by mistake from your end the recharge was done for unlimited internet pack whicj is of no use at my other number.i think its fraud.i got teh revert as MRP shown above includes service tax & education cess at the current rates. The tariff plans are subject to change by the service provider. plz do the needful

the following recharge of rs 38 ref no(AC[protected]) was done which was showed as 38gprs pack with 250mb 10days vailidty. but to my suprise when i recharged it. the 38 voucher was not a gprs pack and when i called the aircel customer care they said its7800sec aircel to aircel night pack. when the website had a showed 38 rs voucher as gprs pack how was it converted into some other packs?? for the mistake of the website and its partner aircel i have a 38 rs recharge which was not of my any use. people are making rechagre everyday in this website are being fooled everday.. For the mistake of the rechareitnow.com i have lost 38rs plz address my issue other wise i would got the consumer court of india and file a case and also to the various print and electronic media for the said mistake. jigar dattani [protected]

I placed order with above details. transaction was successful, received a mail, but no record found under "My Account" Txn details, and also no amount credited to mobile balance. Money deducted from bank account. I have received conformation mail of recharge but when I talked to customer care of mobile operator they said no recgarge is done on this number. I wrote a complaint to rechargeitnoe.com, they assured the matter wil be resolved within 3 days, but its more than 5 says no action taken even no response from their side.

I have recharge my BSNL Mob. from Recharge it now, but transaction is failed & amount deducted from SBI a/c.
Next day, I talk to the representative of the site & also sent 2 mails regarding recharge or refund.
But there are no response from Recharge it now.

So, Friends ignore the marchant sites for recharge.

Neeraj
[protected]

Hi this is with my recent recharge in MTS thru RECHARGE IT NOW Website. For Rs.399 RECHARGE IT NOW website claims 2GB + 0.5GB night usage. But after recharge I got only 2GB. MTS is saying no such 0.5GB offer. MTS is cheating customers like this Who is right MTS or RECHARGE IT NOW? Every time Recharge it now website says one and MTS will say no such offer

Respected sir, this is to inform you that i have done a recharge on my IDEA number i.e. [protected] on dated[protected] of amounting Rs 91 through SBI Debit card by website www.rechargeitnow.com but by default due to any reason my recharge was become unsuccessful and amount is debited from my account and my order ID for same transaction is ID03799511B3. Company claims that if your transaction will remain unsuccessful due to net failure or any reason than your money will refund within a maximum of week but i have not get my refund till now .so i requested you to please take into consideration my complaint. THANKING YOU From, AYUR VARSHNEY [protected]

I have raised couple of tickets at their website, but I did not get any reasonable resolution. For these order ids AC[protected], AC[protected] and AC[protected], I did not get any recharge but amount were deducted. These were done on[protected], but till date I didnt get any good response. Even, I escalated multiple times. Each order was of Rs 997. Latest escalation Ticket Number: T07363204B3

i have not received the recharge yet and not even the money in my account...in the middle of the transaction the site displays congratulations your recharge is successful and suddenly it displays the site is under maintainance we regret the incovinience...and its 1hr and i have neither received the recharge amount yet n not even the money in my account...take some strict action or else i'll take this case to the consumer forum n sue the company... my no is [protected] vodafone delhi circle

Respected sir, Please note that i inform to you my all query. All query below to payment deducted though state bank of india net banking but recharge confirmation is not received, Date order id dishtvcard no amount is[protected], DM[protected],[protected], 350rs.and also in second time same date same amount same dishtvcard orderid DM[protected]. and contact with customercaredishtv they r clearly refused me to receive this amount i have paid this amount by my sbi debit visa card though justrechargeitnow(recharge provide company) Total my loss Rs.700/- your bank /Ccanvenue debited my account . Pls refunded my same amount in my a/c. Thanks and regards, Sunil Kumar [protected], [protected]

dear sir i have recharge my dishtv on[protected] but recharge failed and payment deducted 300.00 in my bank a/c and today[protected] but my refund not received so please credit my refund amount 300.00 rs of today. my Order ID : D[protected] VC Number : [protected] thanks Dear Murli manohar, Thank you for using Dishtv. We have noticed that you initiated a request for payment for the following Dish TV service: Order ID : D[protected] VC Number : [protected] Amount : 300 Date-Time : [protected]:59:00.0 This is to kindly inform you that we have not received any payment response from the bank for the above initiated transaction. - In case this payment transaction has failed or cancelled by you, no further action is required. - In rare case where a payment has been deducted from your account; as a standard process we will provide you a recharge or the bank will issue a refund within the next 48 working hours (except Sundays and Holidays). - If a recharge is provided, you will receive a mail in confirmation from us and your VC account balance will be updated. - If your problem remains unresolved beyond the timeline mentioned above, please reach out to Dish TV customer care at following given numbers and register a complaint for a quick resolution. Regards Team RechargeItNow.com Please do not respond to this mail. This is a system generated mail.

My mobile recharge date Aug. 3,2013 time 11:29 :15 am

TT 150 /- Please provide bill, My bill not generate on mail
Kindly sent to me, bill / Voucher My mob : [protected] ported IDEA Sim , Name : Meera Dhakad



Mahesh Singh Dhakad

[protected]@gmail.com

I recharged my bsnl phone with rupees 219 at 14th may 2013 (order no. BS[protected]) from RECHARGEITNOW.COM . After the successful transaction the website showed failed recharge. so i filed a complaint ticket against failed recharge at this website so that i can get refund. At 24th may i got mail from this website of refund confirmation and is its not refunded within 5 days i can put a escalation ticket to the website. But its now 1st of june and still there’s no refund on my bank account. and when i try to put a escalation it shows submission error. I’m fed up of this website and don't know what to do. So Consumer Forum please help me to get my money back. Thank you.

Hi,

I am using rechargeitnow.com for more than 4 years now.
I had recharged a Reliance GSM no. [protected] on 14th April for an amount of INR 555.
Amount deducted from my bank but the number was never recharged.

Details:
username: agrawal.[protected]@hotmail.com
subscriber ID : [protected]
amount : 555
order ID : R[protected]
payment gateway : PAYU
transaction ID : 93848928


I had filled the complaint form on your website, also I had contacted Reliance customer care, they informed that the transaction was not successful and hence the mobile account was not recharged.Also, the representative asked me to contact rechargeitnow.com as its there fault.

There is no customer care number of yours to contact.
Meanwhile, I googled and found that there had been a lots of complaints against rechargeitnow.com

Also, I had emailed PAYU and Reliance Communication, got a reply from PAYU . They forwarded the issue to rechargeitnow.com for necessary action but no response.

I request your help and quick action on the issue.

Thanks and Regards..
Nilesh Agrawal
[protected]

Dear Sir/Madam,


I recharged my Aircel mobile : [protected] for Rs.65/- on 14/04/2013, But i didn't received any recharge to my mobile and the amount is debited from my account. I also logged a complaint using your online form. I only received the mail stating that the refund is on process. Till now i didn't received any email regarding the status. Below i mention the details of recharge

order id R[protected]
transaction id 93855694
subscribed id recharged [protected]
operator AIRCEL
circle Tamil Nadu
purchased value (mrp) 65
date [protected]:07 PM

Kindly Refund to my account or Recharge my mobile. Since i am using your site many times to recharging my mobile, One suggestion from my side - If your server is down or you are facing any problem in recharging customer's mobile. You can display a message stating that temporarily the server is down or any other message.

Thanks,

Nivas.V