Rediff.com India Complaints & Reviews

I placed order 12579034 for Kids Toy Learning Laptop And P1000 Kids Educational Tablet and paid 848 INR using my card. After waiting 7-10 days for dispatch showing status but still product is not delivered to my address and i have called more than 10 times and also raised website complaint more than 10 times but no response till now I have worst customer experience and will not recommend rediff shopping. Regards, Krishnamoorthy K.

I ordered the above product in 30th September 2015 and paid by CREDIT CARD full amount of Rs.3199.00 till now there is no communication nor my delivery its looking like fraud Details of Order# 12371599 Mode of Payment: ICEM6 Item Description : Imported Casio 556sg 7avdf White Dial Chronograph Watch For Men Expected Delivery : 4 - 7 Working Days Time Qty. 1 Price : 3150.00 Shipping & Handling: Rs.49.00 Total: Rs.3199.00 Email Address: [protected]@gmail.com Delivery Address: pedaprolu ramana murthy, 85-c, 7-1-277/318, bk guda, HYDERABAD, Andhra Pradesh: 500038 INDIA. Billing Address: Pedaprolu Ramana Murthy, 85-c, 7-1-277/318, bk guda, HYDERABAD, Andhra Pradesh: 500038 INDIA. - Once your order is processed, we will arrange to send the delivery at the above mentioned Delivery address.

Please provide as much information as possible...i had bought a charger from rediff shoping when i ordered it was htc charger but they provide me very bad charger when i complain them they said me that it is same which u ordered but this charger is not working i complained but didn't response. so i want to return this charger please help me. i want justice
thanks

The above product received from Rediff Shopping on 31 Oct. Have raised a complaint on the same day, as per the process mentioned on the website. The below is the name of the Seller : Kia Fashions, 28, Shree Kuberhi Silk Market, B / H New Bombay Market, Umarwada, Surat - 395010, Surat -395010, Gujarat, India. [protected]@gmail.com, [protected]@gmail.com If the product is to be returned, there are stringent timelines for everything from raising a complain to returning of a product, sharing the details. However, Rediff even doesn't TAT even for providing a response on a mail. Redifff Shopping had promised that they will collect the product from my home; however, they have not collected the same nor they have provided any response. Very disappointing e-shopping experience with Rediff. Anyone, who would want to Shop, please be careful, as the response from Rediff is pathetic and they don't care about the customers once the money has reached their pockets. Resolution Expected : Refund of money paid of the dress immediately.

I booked an order from rediff shopping. Order number is 12373341.it is car hose pipe 20 meter. It was delivered damaged. I sent it back by courier post .this has happened one month back but I did not receive any till now. The courier charges were refunded back but where is the product or the money of around 550 rupees. Please I request u to please check the matter. Thanks [protected]@rediffmail.com

I was bought the product as two quantities of sony mh750 handsfree headset from rediff.both the quantities head sets are one side audible..another side i didnot hear the sound.please take return the product and refund amount. order no:12603820

Transaction no:23770432, order no:12575863, product details 14908894: OEM xiaomi power bank 20800 mah with flexible usb led lamp Merchant partner: di mart the above product recieved is not working(it is not charging), so refund my payment done for this product, as soon as possible. (cash in total: INR 888).i will attach my account details after your confirmation.

Respected sir, I am Joy Roy. I have ordered Reebok Gym Duffle bag with Reebok White Analog Watch (Order ID:[protected] from Rediff Shopping on 21 Sep 2015 .But till now I have not received the product. I complained them by email but not received any possible reason & also in that website the Delivery status always 'Ready to dispatch' from starting date. So sir request you to do the needful. Thank you.

Respected sir, I am srinivas rao.I have ordered for two products, car scratch remover (order no.[protected]instead of which a completely destroyed vacuum cleaner has been sent and a 20 feet hose pipe (order no.[protected]which was also broken and I resend i t back. But till now I have not received the replacement. I have been complaining but no response. So please do the needful sir.

Order date 11 oct 2015 I ordered 2 itmes in which only one item is received till now second item is not dispatched . item 2:- Sony headphones price 192(143+49 shipping charge)..it is received after complaining 2 times on rediff...on 30 oct 2015 it is received..but item 1: mobile battery for micromax a25/52 2000mah..price 308(259+50 shipping charge)...it is not yet dispatched...after many complaints to rediff site I am complaining here to get my justice.

Order no:[protected]JBl ear phones) my mail id : charan.[protected]@yahoo.com mobile: [protected] Rediff shopping mobile: [protected] I Purchased JBL Ear Phones from Rediff Shopping, that was defective and Duplicate Product since I make complaint from 3-days (order received on 3-11-15) there no no response simply saying again send a mail just I want to return the Product and Refund

My order item not received, different items received . So my order cancelled and amt refunded plz. item received on 03.11.2015 My order No.12543719 mobile No.[protected] mail id - [protected]@gmail.com A/c No.[protected] SBI- SSP Campus Code No.5739 Name : R. Muthu Kumaran

I have ordered a RED colored watch on rediff shopping website on Sep 26, 2015 at 12:04 PM.Order number: 12342978. Complaints regarding the order. 1) Rediff has shipped a GREEN Colored watch instead of the RED colored watch. 2)Delivered to unauthorized person in my absence.Request you to check the identity of the person who has collected the product. 3)When complained regarding the same no steps have been taken to solve the issue.Instead they started lecturing me and started finding fault with me instead of accepting the mistake. Amay was the representative who has questioned my integrity and the reason to order from rediff shopping. Absolute unprofessional behavior and their staff needs a proper training to handle the situations. 4) Lost time money and the whole purpose of ordering the product.The mental trauma i went on during the process of calling them numerous times is measurable. The promised product was not delivered on time and due to this my colleagues have lost respect to me. 5) I urge them to compensate suitably for the same with an amount not less than 8000 INR

I bought (20800 mAh Power Bank For Mi Sony Samsung Htc Nokia LG Etc) which was faulty and over rated product. I returned the same through rediff pick up but the amount has not been credited despite repeated follow up and their confirmation on refund. Please help. On 6 October they sent email that amount will be credited in 2-3 working days but it was not done. They provided with message "amount refunded transaction with the RRN ( Retrieval Reference Number ) no. :[protected]." Please help

I have ordered a Spy Cam on 11th of September 2015 for my father S.K.Dash at Kharagpur but i have received a defective Spy Camera so i have complained several times as i was told by the company i have send the damaged Spy Button Camera to the seller back My Order No is - # 12228424 and i have spent total 817 for Spy Button Camera + 167 Courier Charges = Total Rs 984. and now they are saying we will refund the 817 only but i was told that we will refund total amount camera money and courier charges. But still they have not even refunded my camera amount. Also when i called them they said we tried to refund the amount on bank account but it was bounced back so we will try to send by cheque which seems to be totally fake commitments. I need my money back with a compensation for mentally harnessing me and wasting my time and have called a lots of time and i have spend a lots of money over phone calls only.

Meine iski complain august se ki hai abhi tak jawab nhi aaya hai or refund amount nahi diya transaction ka no. deke bole ki bhejh diya or account me abhi tak koi pese nhi daale hai plz iske khilaaf action le or mera pesa silaaye its urgent request to u sir

Dear Sir,

I booked my order for study table with rediff shopping on 12th October 2015 and same time paid amount of Rs. 698/- by credit card. I got message that order is registered and product will get dispatched within 8/10 working days.

I got details that My order No. is 12443873 is registered and it will get dispatched. After 10 days I checked online and write mails to Rediff about my product delivery. But no reply from Rediff Side. on 17th Oct, I got message from Rediff that my product will get delivered by 18th Oct 2015.

Till today, i.e. 2nd Nov 2015, I am still waiting for my product to be delivered. When I checked today its still showing status as "Awaiting dispatch". From last so many days I am writing mails to rediff about this, but till date there is no reply from there side. I only received automated mail reply from rediff saying "your query will answer within 48 hrs"

Please do the needful

Hi All, Order Number[protected] Support Ticket Number[protected] I had ordered 2 items as on Sunday the 1st of November, 2015 at around 02:30 pm IST. As soon as the order was approved, I received an automated mail from Rediff Shopping. In this mail, I found that the address was incorrect and therefore I immediately replied back to the mail to their customer care and also called them to cancel the order as the address was incorrect. When I called them, they told me that as it was a non-working day, the order will only be cancelled the next working day and also they arent any managers in the floor. I am surprised to note how can a call center or support center function without any managers on the floor. If this is true... A word of caution to all the customers.. Never buy anything from here as there is no guarantee to any of the products that are purchased online. The analyst who spoke to me told me that I will be given a call back. It is been 24 hours and no one called me till now. I called on Sunday evening, Monday morning, and even Monday afternoon. No reponse at all. The automated ticket that had been raised to cancel the orders is[protected]. No action has been taken on this and I was told that the one of them has been handed over to the courier company as well. Can the management ensure that both of these orders are cancelled ASAP without any further delays as I have reported to cancel within 30 minutes from placing the order both through email and call and if your team did not cancel it... That wouldn't be a miss from the customer's perspective. It is certainly a miss from the support team's perspective. Also, to report that one of the analysts just hung up the phone as he wasn't ready to transfer my call to the manager... If you have employees like this who never transfer the call to the manager, the only option people will have is to reach out to social media to cancel the orders and/or reach the managers and above of a company. Also, a humble request to ensure enough staffing as managers so that such things do not reach consumer complaints and social media going forward. Regards, Vinod. C [protected]@rediffmail.com

I have ordered i-Phone 5 on[protected] and paid through my debit card(Syndicate Bank) and today i have received the courier (WOW Express) but i received 2 Soap cakes instead of my i-Phone 5. I am very shocked and horrified and would certainly take this matter to consumer court to bring the culprits to the justice. The photographs of the same are attached for your consideration. I demand a replacement or refund at the earliest. The details of the courier and order are as follows:

Courier details: [protected] (Sandeep) who delivered the package.

now I am regularly calling them for the solution but they are making excuses only

I have ordered a Armani watch from Rediff shopping, when I use that watch after 4-5 days I realized that the strap lock of that watch is not working properly so i made complaint to rediff shopping because the watch have 2 years vendors warranty. They picked up that item and now it is almost 25 days were gone and I have no information about my product. I am continuously calling to rediff but they are not giving any information about that.