Rediff.com India Complaints & Reviews

My order no is 12333347 Concord mobile phone this product is totally bad, no clarity of camera and display is partially damaged, , , , , So I wish you to return this product and refund my valuable money as soon as possible, , , , mob no: [protected] address :shree kumareshwara krupa, kumareshwara layouts, y s colony, dharwad, 580004.

I have ordered (Order ID[protected] on 29th Sept 2015 for Lumia 710 Battery (BP 3L) making full payment through net banking. In spite of repeated follow up the said battery has not yet delivered and even nobody able to confirm the status. All are speaking in future tense. This is my first time relationship with rediff.com and i assume this will also be my last time with them.

My order ID is 12286330. I had ordered a portable Laptop Stand from rediff shopping and received a broken product. I was immediately not available to open the product as I was out of station. I found that the product is broken when I opened it on the 3rd day of receiving it. Now Rediff is claiming that it's policy requires one to complain within 48hrs. I don't know how the time period is important here as it was their responsibility to check the product which is quite expensive before sending it. Moreover, the vendor Shopper52 has written that it has a 1 year warranty against manufacturing defects but when I called them up they kept saying 'If Rediff does not register your complaint, what can we do?' They also denied receiving any complaint from me when I have been complaining almost everyday since then through mails and phone calls. In fact Rediff also picked up a call and said they will solve the problem in a day but that was obviously a lie. Customer satisfaction, my foot!This is the first time I have had such a horrible experience while shopping online. I don't even know how such irresponsible vendors and online sites are allowed to exist! Now I have a product which is around 700 bucks and it is completely unusable.
I am providing the details of the vendor below who could have easily taken up the initiative to exchange the damn thing if they wanted to. People need to be aware of such cheaters.
Vendor Name-Shopper52
Vendor No.-[protected], [protected]
Email Id- info.[protected]@gmail.com
Rediff probably won't care about one complaint but this vendor should think twice before repeating this with others.

Order number : 12092373 placed with Redif Shopping for Rakhi gift was dispatched via Velocity Couriers with the airway bill no. : [protected]. The order was expected to be delivered before 29 August 2015 but has yet not been delivered till date. Rediff Shopping is not ready to refund the amount paid despite the product not delivered. Request to take action against this harassment for us consumers. Order was placed by Shiwani. Contact on email: anuj.[protected]@gmail.com

I had purchase online as per above order no[protected]/14.09.2015 but item no-2 is not received till todate. Hence i requested to cancelled above prnding item as per order and refund ed to me of balance amount but not action taken by rediff shopping. I herewith enclosed email correspondence with customer support of rediff shoppinf for reference.. You are requested raise complain against rediff shopping and do the needful at your end

Dear rediff My Order no 12329701 The product that I have received on 03/10/2015 order number 12329701 is defective and different is not working so I need to get a replacement order and refund Money Thanks Naresh Sinha Harnichak Mahuli Tola Anisabad Patna 800002 Mob-[protected].

I ordered set of three cotton towels and i paid for it already, but i cant received my order. I ordered it from 24th sep. but still cant received it.i talk for it so many times but they told me that your parsal ready for dispatch every time i call them same answered.my order no is[protected]. i want my money or parsal.

My customer I'd is 12296434 I had ordered for a jbl pulse and the product which I received was a duplicate damaged one . The customer care aren't responding to any of the emails. I want my money to be refunded or else I will have to go to the consumer court

I bought a dress from Kia Fashion through Rediff shopping. Product ID is 12331315. Whatever product pic.they have posted is from a long distance .when the product reached the color was not matching.Apart from the color the quality of the material used were are of really poor. Looked old.Whatever embroidery patch was used it also looks old.
On top of that their customercare service is very bad.I was constantly trying to reach them through emails but no reply from them.When I called they used to keep is on hold for so long .I spent hundreds of rupees for that only.
They don't have any customer review center with the product or what so ever.

Order No. 12334603 Product recd damage and quality is very bad sound not clear how to use this very slow sound please request to you reissue this product I want others purchased in this amt so please help for same I don't want this bcoz not good this product I m not satisfy this order kindly do needfully

My order no was 12353349.i am given order a sai arpan flower window curtion on 28th sept 2015. The order is sent through ecom express courier..when the product reach they don't show my product.before cash payment.thus I can't receive the item.

Order No.12250716

We ordered Set of 5 Ultra Luxury Branded Deodorant - 150 ml each - Assorted Brand on dtd. 14 Sept.2015 & payment Rs. 599 by PAID IN ADVANCE. as per the site expected delivery time as shown i.e. 5 ~6 Working days, after ending the delivery time. We contact rediff shopping Customer delight, he revert back with set language in my email ID. but till date we have not yet received the order nor credit the amount in my account.

As i purchased a combo of golder aviator glasses & watch. but i received a different sun glasses & watch. from 12-15 days i am taking follow up from that guys as but i am not getting proper response. as well as i have sended the parcel back to them. but still they are not reverting back to me.

Hi Support, This is regarding order :12283434, this was placed on 17 september 2015 on the occasion of my son birthdayi. The order has not been delivered till now and the status always shows "Ready to dispatch" I have called customer care and they said they will refund the order amount of 1190/--- as they seller don't have that product... Till now nothing has been done, i have written multiple mails, spoke to them couple of times but no response till date... Rediff shopping, such a worst experience! You have wasted all my time, energies and you should be guilty and pay compensation for this! Thanks, pankaj nikkumbh

I purchased one 16000 mAh power bank with two charging slots of MI Product through the rediff shopping. Its order number is 12333810. The delivered product was damaged/broken. The rediff shopping customer care toll free numbers and other numbers are switched off/not working. But I loage my complain online same day of delivery . But no processing is being done by Rediff shopping team members. I wish to return the amount back / replace the product. [protected]@rediff.com

My order Id : 12289234 Sending duplicate products. If we buy any product from rediff then we can't get refund or replacement. Kindly buy products from snapdeal, Amazon, Ebay. Which give importance to their customer's. Worst service ever

Sub: Forgot password & security answer of my rediffmail account Dear Sir / Mam, I forgot the rediffmail password o[censored]ser id [protected]@rediffmail.com I don't remember the hint question also. Please do the needful to help me out to retrieve the password. My alternate id is [protected]@gmail.com. Thanks and regards, Jibak Sarkar [protected]

I purchased one 20800 mAh power bank of MI Product through the rediff shopping which was the duplicate . The rediff shopping customer care not heed the attention becouse i loage my complain after 7 days of delivery . Since i was out of country when they deliver the product . Is Govt give the right to sell the duplicate item through online shopping . I wish to return the amount back sanjiv kumar thakur [protected] [protected]@gmail.com

I am sunita i ordering a saree my order approval date is 17-september-2015 and my order number is 12287865 . but the saree which i ordering is wrong so i like want to exchange my saree kindly contact me KINDLY CONTACT ME ON THIS MOBILE NUMBER -[protected]

Order id: 12086671 I have not received order for last one month, and even not cancelled . the AWB no provided is invalid that belongs to velocity couriers. inspite of calling them several times, issue is not resolved yet. looks like they are accumulating small amounts from thousands of customers for their business rotation and making fun of customers. will anybody suggest, how to take appropriate action on rediff please