Rediff.com India Complaints & Reviews

I had purchased Moto G 16GB Android Smartphone on Tue 13 Jan 2015 from Rediff Shopping with Order number: 11036343. I informed Rediff customer service on the same day of the delivery of the order that product delivered is faulty. I was told by Rediff shopping to send the product back to the Vendor. I sent the product back to the Vendor 2 times but every time it was returned back to me due to Vendor refused to accept the order. I sent the product first on 30th Jan 2015 with Waybill No [protected] from Bluedart logistics and then I again sent the product to Vendor on 5th Feb 2015 with Waybill No [protected] from Bluedart. I have attached the courier slips. I spent Rs. 230 each time for sending the product through courier. Then I was asked by the Rediff that they are arranging for the product pickup but I waited and no one came for the product pickup. Then Rediff told me that they are arranging for the product refund and cancelling the order on 4th March 2015. But I have not received any refund for my product and Rediff also asked me to give me the bank details for courier charges reimbursement but I have not received any reimbursements of Rs. 560 either for courier charges. Now I am not getting any replies from Rediff. I have the email from Rediff stating that they are cancelling the product and will refund the product amount and Courier charges. I need Rs. 10048 for the Product refund. AND Rs. 560/- for courier charges refund.

I placed order 12201887 for iphone cover and paid 489 INR using my card. After waiting 7-10 days for dispatch, I requested to cancel order. Since than it is more than a month, I am waiting for refund. I have sent multiple mail thru so called "customer delight" and called customer care. There is hardly any response on mail and customer care executive will apologies and promise action by evening and that evening never come. I have worst customer experience and will not recommend rediff shopping.

I have ordered Emperio Armani watch on 2/10/2015 paid through ICICI CREDIT CARD Rs 4499/- Today, 10/10/2015, received empty parcel. I have ordered this on Rediff Shopping, Supplier is Sai Kripal, Gaziabad, Delhi. Mr Manish Arora. Even registered a complaint on Rediff Shopping, but they are saying that courier will be delivered soon. Have informed them that I have received courier but its empty. Requesting your intervene and resolve this issue as soon as possible.

Dear sir This complaint about rediff shopping i Aneesh ms orderd an item on 4/09/2015 but till today they are not delivered the item and i called the customer care center for 7 times and they are not return my money also which i have paid on the same date i ordered the item my order number is 12190914.so kindly i requsting you to do the needed.thanks

I ordered Sony xdr xb400 Headphone order no[protected] and I received a duplicate product with Sony branded on it. I need a genuine product or I need my money to be returned otherwise I'll give complain against both rediff shopping and Sony.

I have ordered on rediff Shopping on 17 sep 2015 but they not shipped the order till 30 sep 2015, so I have cancelled the order on 30 sep, but the refund is not processed yet. Order no.12282996 Email abhi.gupta.[protected]@gmail.com A lot of complaints against rediff Shopping is registered and the rediff Shopping is continuing cheating people. You can see lot of complaints on play store review and on Facebook comments.

I ordered 2 pair of nivia goalkeeping gloves and had done online payment. but the parcel contained only one pair !!! why have this online shopping site become so vulgar ?? my complaints also have not been adressed till date neither there is any feedback from the company except a mail of apology !!

My order id of rediff.Com is 12342366. I purchased a (buy one get one free sony mh750 handsfree with mic for mobile phones) from rediff.Com of rs 249 on 26 september 2015 which was delivered on 30 september 2015 but the product was defective.I have requested the company but they are not arranging for pickup the defective item and not refunding my money.Pls do the needfull so that i am not cheated and my amount of rs 249 is refunded to me and take action of this type of companies for miss behaviour with the customer.

I have ordered i phone 4 black 16 gb from rediff but there was fault in that phone and unfortunately it was refurbished and vendors warranty was provided...they took this product back before three months but the did not send any replacement or refund till now...they cheated as the refund date was before two weeks even i did not recieve a single mail from their end...

Order No. 12232846 received on 16th Sept, after opening the packet I founded the broken piece / damaged condition. After that so many mails have been exchanged with customer care of the company, every time they say that it will be replaced soon. Now it seems the matter of complete cheating Still waiting of replacement or refund.

My order no is 12333347 Concord mobile phone this product is totally bad, no clarity of camera and display is partially damaged, , , , , So I wish you to return this product and refund my valuable money as soon as possible, , , , mob no: [protected] address :shree kumareshwara krupa, kumareshwara layouts, y s colony, dharwad, 580004.

I have ordered (Order ID[protected] on 29th Sept 2015 for Lumia 710 Battery (BP 3L) making full payment through net banking. In spite of repeated follow up the said battery has not yet delivered and even nobody able to confirm the status. All are speaking in future tense. This is my first time relationship with rediff.com and i assume this will also be my last time with them.

My order ID is 12286330. I had ordered a portable Laptop Stand from rediff shopping and received a broken product. I was immediately not available to open the product as I was out of station. I found that the product is broken when I opened it on the 3rd day of receiving it. Now Rediff is claiming that it's policy requires one to complain within 48hrs. I don't know how the time period is important here as it was their responsibility to check the product which is quite expensive before sending it. Moreover, the vendor Shopper52 has written that it has a 1 year warranty against manufacturing defects but when I called them up they kept saying 'If Rediff does not register your complaint, what can we do?' They also denied receiving any complaint from me when I have been complaining almost everyday since then through mails and phone calls. In fact Rediff also picked up a call and said they will solve the problem in a day but that was obviously a lie. Customer satisfaction, my foot!This is the first time I have had such a horrible experience while shopping online. I don't even know how such irresponsible vendors and online sites are allowed to exist! Now I have a product which is around 700 bucks and it is completely unusable.
I am providing the details of the vendor below who could have easily taken up the initiative to exchange the damn thing if they wanted to. People need to be aware of such cheaters.
Vendor Name-Shopper52
Vendor No.-[protected], [protected]
Email Id- info.[protected]@gmail.com
Rediff probably won't care about one complaint but this vendor should think twice before repeating this with others.

Order number : 12092373 placed with Redif Shopping for Rakhi gift was dispatched via Velocity Couriers with the airway bill no. : [protected]. The order was expected to be delivered before 29 August 2015 but has yet not been delivered till date. Rediff Shopping is not ready to refund the amount paid despite the product not delivered. Request to take action against this harassment for us consumers. Order was placed by Shiwani. Contact on email: anuj.[protected]@gmail.com

I had purchase online as per above order no[protected]/14.09.2015 but item no-2 is not received till todate. Hence i requested to cancelled above prnding item as per order and refund ed to me of balance amount but not action taken by rediff shopping. I herewith enclosed email correspondence with customer support of rediff shoppinf for reference.. You are requested raise complain against rediff shopping and do the needful at your end

Dear rediff My Order no 12329701 The product that I have received on 03/10/2015 order number 12329701 is defective and different is not working so I need to get a replacement order and refund Money Thanks Naresh Sinha Harnichak Mahuli Tola Anisabad Patna 800002 Mob-[protected].

I ordered set of three cotton towels and i paid for it already, but i cant received my order. I ordered it from 24th sep. but still cant received it.i talk for it so many times but they told me that your parsal ready for dispatch every time i call them same answered.my order no is[protected]. i want my money or parsal.

My customer I'd is 12296434 I had ordered for a jbl pulse and the product which I received was a duplicate damaged one . The customer care aren't responding to any of the emails. I want my money to be refunded or else I will have to go to the consumer court

I bought a dress from Kia Fashion through Rediff shopping. Product ID is 12331315. Whatever product pic.they have posted is from a long distance .when the product reached the color was not matching.Apart from the color the quality of the material used were are of really poor. Looked old.Whatever embroidery patch was used it also looks old.
On top of that their customercare service is very bad.I was constantly trying to reach them through emails but no reply from them.When I called they used to keep is on hold for so long .I spent hundreds of rupees for that only.
They don't have any customer review center with the product or what so ever.

Order No. 12334603 Product recd damage and quality is very bad sound not clear how to use this very slow sound please request to you reissue this product I want others purchased in this amt so please help for same I don't want this bcoz not good this product I m not satisfy this order kindly do needfully