Rediff.com India Complaints & Reviews

I ordered a pair of rakhi for rakshabandhan that was to be delivered to my brother and his wife. The product has not yet been delivered yet. I raised few tickets regarding the same on their site but they have not contacted me even once. The confirmation mail that i received had their contact number as well. When I tried calling on that number I found that the number doesn't exist. The mail also contained the fake information of the seller and their contact number. I dropped mails to the 'so called' seller but did not receive any reply. I tried contacting the seller on the number provided by the site but that number was also fake. They have already spoiled my festival. This is to aware everyone that please do not order anything on this site. This site is fraud and there is nothing genuine about this site. Please beware of this and do not fall for their trap.

The biggest mistake is to trust mr. Ajit balakrishnan's company - they are behaving like a scam company. Money taken, worng product sent, picked up, and no replacement and forgotten chapter. Rediff shop customer care does everything else but care.

Rediff is a fraud company because i ordered a original samsung galaxy s4 battery but i got duplicate battery in there site they are posted like this 100% Original Samsung Galaxy S4 I9500 Battery Sph-l720 Battery 2600mah and battery is worked 25 days but they gave 1 month warranty

Rediff ShopSupport Dear Santosh, Apologize for the inconvenience caused to you. We are sorry to ... Aug 31 (2 days ago) Santosh Pradhan to, the incharge or head of company, according to email i hjave to send the i... Aug 31 (2 days ago) Rediff ShopSupport 10:39 AM (4 hours ago) to me Dear Santosh, Greetings from Rediff.com As per your request for the product pick up to be arranged, we are afraid to inform you your address is not serviceable as per our courier records. Hence we request you kindly send the product on given address below. (Vendor Address) Savicent Enterprises G-03, Trimoorty Co Ope Hsg Society, Carter Road, Borivali (East), Mumbai - 400066, Maharashtra, India [protected]@gmail.com, [protected]@gmail.com [protected] Once the product has been dispatched from your end, kindly revert on this mail providing complete courier information and the courier charges borne. You may enclose the invoice for the courier charges that will be incurred by you to return the shipment. The same shall be reimbursed in the form of pay order. If there is anything else please free to call us on our toll free[protected]am to 9pm everyday) or mail us at [protected]@rediff.co.in . We would be glad to assist you. Assure you of prompt and courteous response on all your visits to Rediff.com Warm Regards Latha Customer Service www.rediff.com Santosh Pradhan wrote,[protected]:15:21 To: Rediff ShopSupport Product Received is Different in (Color/ Size/Description)

Order placed : 16th August Order Id : 12056595 While the order was being placed on Rediff Shopping, at checkout it was informed that the order will be delivered in 3 - 6 days. August 19th: After 3 days, when I did not see any activity with my order while tracking the status of the order, I raised a "Where is my order" query. August 20th: I got an automated reply that my concern has been forwarded to the concerned department. August 20th (End of Day): I write back asking the status of my order. August 22nd: I get a reply from Rediff that they are still investigating the issue. August 25th: Another apology from Rediff, and again my request is forwarded to the concerned department. August 29th: I am informed the investigation is still on. With on update when it will be delivered. August 31st: I call Rediff Customer Support ([protected]) and they provide me an AWB number (#[protected]) saying my order has been dispatched. I call the courier[protected] to find the status of the order. They inform me that they have not received the order yet and that the AWB number is incorrect. I contact the Rediff Customer support again and I am talking to Ms Priya Patil. She assures me that my issue will be looked into and information provided to me in 24-48 hours. September 02nd: After not receiving any information, I call the Rediff Customer service again. This time I am talking to Mr Pravin Tarwinklla. Who first informs me that my order was dispatched on August 25th without even looking into the order details. When I remind him that the courier service has still not received the order and that i contacted them on 2nd Sep. He informs me that they are investigating and will get back to me by Sep 7th. I asked what if, I don't receive any update by Sep 7th. Mr Pravin replies, then we will give you another date for clarification.

Hi, I had ordered a gift box of Rakhi for my brother, who is put up in Chennai. I had an ordered on 20/8/15, till now the ordered doesn't reach to destination. I am following with customer care and courier since last 4 days. The courier service and rediff is pathetic and don't have any information. Simply both of them are wasting my money and they doesn't bother about customers. The courier service named by ST Courier are cheaters and no concern about customers. So, Guys my sincere request is not to Buy any thing from Rediff shopping. The details are given below Order Booked : 20/8/2015 Order dispatched status : 25/8/15 Order Id :12090316 Ticket#[protected] Courier : ST Courier Doc No : [protected]

Dear sir, I have purchased a Krisons Multimedia Speaker ( Order no.[protected] from Rediff Shopping(online) on 7th of July 2015. The product is not working so I request to company for return the product and refund my amount. But still there is proper response from the company. So please do the needful to return back the product and refund my money as early as possible. Thanks Anup Malakar [protected]

MY order no is 11245969 I have purchased an I phone from shopping. Rediff.com on 5/03/2015 but product is not working I have repaired my phone three times in warranty but still it can not working properly.now I have deposite my product to replace on 14/08/2015 to shopping.Rediff.com but still I did not get any information about my product MANISH Kumar Contact no [protected], [protected]

I have ordered a Protoner squat rack woth Rs.2299.00 from Rediff Shopping Online... The product was not delivered to me even after 1 month...and even after my regular complaints no action has been taken by Rediff Shopping... Now they have send me an email saying that the product has been delivered...but i have not received the product... I consulted with Blue Dart here in Gangtok with their given AWB NO. but the details given by them is incorrect... Now i asked them to refund my money...but no action is being taken... My Order No. 11897704

Hi,

Tried ordering on rediff for shoes, by mistake could not do it correct transaction.

Immdelatley called the customer care of rediff and informed them and theu have taken a request for cancellation.

after few hours again am reciving mails of delivery information or transit inofrmation...which was not really required becoz already cancelled the order within few minutes of transaction.

Need y money with in 4 days in Credit card a/c back.

usless to see tht waste of deliver effort .

Pls help e to get my money back.

Thanks
Vijay.

I bought a product online on 8th Aug 2015 and still the product is not delivered. I called up their customer care to either deliver the order or cancel, but they give a standard reply "wait for 4 working days". Order number: 12007992 I have raised several request to cancel the product but no response. Status Ticket :[protected] Cancellation requests: [protected]th Aug [protected]nd Aug [protected]rd Aug [protected]th Aug

Dear rediff My Order no is 12080765 The automatic electric roti/chapati maker with non stick coating which was delivered today is damaged near the red light which is below the handle .So I want you to change my product or refund. thank you, Selvi.

I have placed an order from rediff shopping since 26th july.order id 11941079.it order status say order delivered 5 August . Order dispatched other shopping & that order not send me .when i called customer care them they always says give us 24-48 hours.I have paid via Axis net banking. I don't know how to get my order. Please resolve my issue.

I, Dinesh Prajapati, purchase power bank from rediff shopping when i received it was damage, they said that they will not accept return but on their website its written that 2 days return accepted in case of damage. Order No. 12096723 Buyer Name: Dinesh Prajapati

I have placed an order from rediff shopping since 11th august.order id 12027529.it still in pending. They are nighther cancelling my order nor dispatching order.when i called them they always says give us 24-48 hours.I have paid via sbi net banking. I don't know how to get my money back. Please resolve my issue.

I placed an order for sony earphones (order#[protected] on 12/08/2015. I received the items on 19/08/2015. However, on opening the box, I noticed that accessory silicone earbuds (3 pairs: s, m, l) provided by Sony and clearly mentioned on the side of the box (and confirmed to be part of the package in a nearby brick and mortal shop) were missing. I immediately tried contacting Rediff and sent a complaint as there was no phone number mentioned on the website (ticket#[protected] raised on 19/08/2015) They replied that I have received the item which I ordered. Further mails resulted in them asking me to contact the seller but both the numbers mentioned have been disconnected. Vendor name :Circonia Vendor contact number:[protected]/[protected] I sent another mail saying vendor wasn't reachable and they sent the same response as the first time saying that I have received the item that I ordered. I googled the customer service number and finally got in touch with Rediff. The experience was terrible to say the least. The lady I spoke with, kept interrupting me (while apologizing for interrupting!) and finally stated that the webpage with the item does not mention anything about 3 pairs of earbuds and never mind what the box mentions or what's on product description at Sony.com. She also claimed that since I have received the product I ordered (all this while I am still protesting that the item is without accessories) I could not ask for a return/refund. She then cut the phone call while I was still talking. I am confused about what to do. Please help!

Have booked 2 belts on 10th August, which was supposed to be delivered in 5 to 7 days, even after 15 days there is no dispatch information nor a proper communication from Rediff saying your order will be delivered by so and so date. My Order Id: 12019382.

I bought an electronic sewing machine worth 1158 from rediff shopping and that product was not working.as per their email i had send their product by courier and they had send me an email that they will be replacing the product along with the courier amount.but they cheated me.

Hi, I had booked online for Rat Repeller on 15th Aug 2015 through online SBI bank transcation no. DSBI[protected]IG0ANLYIV9 TRANSFER TO[protected] for the amount of Rs.288. Kindly, tell me when will i receive the product. Thanking You, with warm regards, Lokeshwari [protected]/[protected]

Dear Sir, I have purchased a Mobile Phone Lenovo A288t, Order No is 11597629. When i order the mobile (Order No[protected] It is mentioned six months warranty, but it is now two months.The mobile main problem is not listening.How can i use it. In two months i am use it only seven days. In transporting the back cover is broken. why you are not responding. I am attaching all the documents in the attachment. Please solved the problem as soon as possible other wise refund my money.