Rediff.com India Complaints & Reviews

Order No.12250716

We ordered Set of 5 Ultra Luxury Branded Deodorant - 150 ml each - Assorted Brand on dtd. 14 Sept.2015 & payment Rs. 599 by PAID IN ADVANCE. as per the site expected delivery time as shown i.e. 5 ~6 Working days, after ending the delivery time. We contact rediff shopping Customer delight, he revert back with set language in my email ID. but till date we have not yet received the order nor credit the amount in my account.

As i purchased a combo of golder aviator glasses & watch. but i received a different sun glasses & watch. from 12-15 days i am taking follow up from that guys as but i am not getting proper response. as well as i have sended the parcel back to them. but still they are not reverting back to me.

Hi Support, This is regarding order :12283434, this was placed on 17 september 2015 on the occasion of my son birthdayi. The order has not been delivered till now and the status always shows "Ready to dispatch" I have called customer care and they said they will refund the order amount of 1190/--- as they seller don't have that product... Till now nothing has been done, i have written multiple mails, spoke to them couple of times but no response till date... Rediff shopping, such a worst experience! You have wasted all my time, energies and you should be guilty and pay compensation for this! Thanks, pankaj nikkumbh

I purchased one 16000 mAh power bank with two charging slots of MI Product through the rediff shopping. Its order number is 12333810. The delivered product was damaged/broken. The rediff shopping customer care toll free numbers and other numbers are switched off/not working. But I loage my complain online same day of delivery . But no processing is being done by Rediff shopping team members. I wish to return the amount back / replace the product. [protected]@rediff.com

My order Id : 12289234 Sending duplicate products. If we buy any product from rediff then we can't get refund or replacement. Kindly buy products from snapdeal, Amazon, Ebay. Which give importance to their customer's. Worst service ever

Sub: Forgot password & security answer of my rediffmail account Dear Sir / Mam, I forgot the rediffmail password o[censored]ser id [protected]@rediffmail.com I don't remember the hint question also. Please do the needful to help me out to retrieve the password. My alternate id is [protected]@gmail.com. Thanks and regards, Jibak Sarkar [protected]

I purchased one 20800 mAh power bank of MI Product through the rediff shopping which was the duplicate . The rediff shopping customer care not heed the attention becouse i loage my complain after 7 days of delivery . Since i was out of country when they deliver the product . Is Govt give the right to sell the duplicate item through online shopping . I wish to return the amount back sanjiv kumar thakur [protected] [protected]@gmail.com

I am sunita i ordering a saree my order approval date is 17-september-2015 and my order number is 12287865 . but the saree which i ordering is wrong so i like want to exchange my saree kindly contact me KINDLY CONTACT ME ON THIS MOBILE NUMBER -[protected]

Order id: 12086671 I have not received order for last one month, and even not cancelled . the AWB no provided is invalid that belongs to velocity couriers. inspite of calling them several times, issue is not resolved yet. looks like they are accumulating small amounts from thousands of customers for their business rotation and making fun of customers. will anybody suggest, how to take appropriate action on rediff please

I have booked the Weighing machine vide Order no 12170536 on 1st Sep 2015, but the product delivered on 4th of Sep 2015 is not proper as it shows different weight of same person even if i weight at same time. When i complained for the refund of my money or replace the product, every body starts blaming game & starts shifting onus from one to other. Rediff says talk to the sender. when talked to the sender, he says pl send us the video first on email then we will check. any other excuses like u should not check again immediately. Stand properly and many more. Have they send us the video at the time of selling the product? They are all fraud companies just got their registration & why rediff will be bothered as it might got its commission. Its the consumer who is at loss. Consumer compalints should be strictly cared.

Hi Support, This is regarding order :12107257, this was placed on 22 Aug 2015 on the occasion of Rakhi. The order has not been delivered till now and the status always shows "Ready to dispatch" I have called customer care and they said they will refund the order amount of 548 as they seller don't have that product... Till now nothing has been done, i have written multiple mails, spoke to them couple of times but no response till date... Rediff shopping, such a worst experience! You have wasted all my time, energies and you should be guilty and pay compensation for this! Thanks, Vinay

Have ordered Nokia 820 Flip cover thru rediff shopping (online) and made upfront payment including delivery charges. Product delivered to me is not as per my order. Now Rediff is asking me to go to courier company, return the product, pay the courier charge (charge will be reimbursed). Once the item will be delivered back to vendor, vendor will issue a fresh product as per my order. My stand is that if I have opted for online shopping, then why should I take this so much of pain and wait for another 8-9 days. It has created lot of inconvenience to me. Neither Rediff nor vendor has mechanism in place to ensure delivery of product as per order. I want the product as per my order and not the refund. Have attached a snap wherein left side is the product delivered and right side is the nokia handset for which I ordered the flip cover.

I has ordered the item Gromo Mini MP3 speaker System (with FM) on 03rd Sept 2015. Order No is 12182479. But till the item has not shipped. I contact the rediff customer care three time but no response from their side. and not ready to refund my money. and only they said that your item was handed over to courier and give the tracking no[protected] of ECOM Express. But the tracking number is fraud number.

I have order online 2 VOX 24000mAh Dual USB with Display Powerbank for Mobile from rediffshop on 26.07.15 with cash delivery Rs.3486 and my order no 11939929.I have recived by courier on 29.07.15 and I have paid 3486 to courier person.but when I open my parcel I have got only 1 power bank that also without Adepter that you know without adepter I cant not use that also.then I have wrote mail to rediff support regarding this matter even I called to their customer care then I got reply within 4-5 working days you will get your item, I have waited 10 days then again I have wrote mail and called rediff shopping customer care.then they said they will refund my money.but now going to be 2 month over they are not refunding money and not giving reply on my mail, customer care not responding regarding refund.plz tell me what I have to do?

Hi, I am order a product on 8th Sep. 2015. mai 2 din se order status check kr raha hu to ye message aa raha hai. Dear Rahul Ranjan Order Id: 12210870Date: 08 Sep 2015Total Amount: Rs. 119.00Total paid: Rs. 119.00 Items Gromo Screen Guard for HTC One V Qty 1 Price Rs. 119 Delivery status Ready to dispatch.

I am not able to log in to my rediff account, i forget my password, i tried for new password but message not received on my regestered mobile no my id was made by irctc i am a payworld (irctc ) agent its my bussiness account mail id

To

Dear madam / sir,

Ref: order no:11179825 transaction no[protected] name of owner: vijay thakur

With reference to the telephonic conversation with u i have received replacement order of my

Mobile moto907: motorola razr i xt907 cdma / gsm android smartphone. But in same

The product was damaged. When i am open the box and see mobile in all sides i found mobile

Back panel have scratch as well as charger pin slot have small scratch output mobile look grimy.

Now you say what about the process of quality check before sending mobile. I am suffering

From this type of in circumstance and wastage of time.

I am ordering first mobile dated 15. 02. 2015 but product was damage and now after a long time i

Have received replacement but damaged.

Now i don’t want to continue my order and sending this mobile to you immediately.

Kindly refund amount because i am loss lack of complaint.

I tell you i am not a new customer on e - shopping but this type of circumstances faced first time.

Please find herewith enclosed copy of images of damage mobile & copy of courier slip.

I am sending you mobile via dtdc courier with consignment no - v21938026 dated 27. 03. 2015.

Do the needful.

Vijay thakur

[protected]

My order number 12001039 for a retro flip desk clock was placed on August 6, 2015 which was confirmed by rediff. I paid in full the amount of Rs. 794 by credit card. On August 14, 2015 I called up customer service since I had not received any tracking details by then but they refused to give me any information and told me the vendor has already dispatched the item and there is a tracking number of velocity courier which they can give me on phone. Still they did not send me anything in writing. I checked the number and it showed 'invalid' on velocity express website. So I called up again and have called almost daily since then to be given the repeated answer of we are looking and vendor has already sent. Since I have paid in full I asked my money back for which they say that refund can be initiated only when I RETURN THE ITEM AT THE TIME OF DELIVERY...it is shocking! They want me to now not only pay up but also return the item which was never sent to me. I have been trying to get in touch with the vendor too but he has never answered back. So both rediff and the vendor SHOPPER52 from Mumbai have tied up together in this game of stealing money.

MY ORDER NUMBER[protected] THE ORDER WAS PLACED ON 15-Aug-2015. There is no proper updates from the company about status of the order, i keep on calling customer care, but no proper response. Service is horrible and worst. i want my money back.

Dear, Order id[protected] For physically damaged product no any one contacted me. Last Ticket no. is[protected], no any call from your side, and again generated new ticket what can i do for this, because no any support from rediff side. Plz resolve issue.