Rediff.com India Complaints & Reviews

Dear rediff, my order number is[protected]my mobile number is ([protected]) the product that i was received by me is not as that i saw on website and product is complitly daimeged so i want you change my product or refund as soon as possible.

30.11.2015 on rediff advertise electric sewing mechine 4 in 1 with foot pedal 80% discont mrp 7000 discount rate 1399, extra big sewing mechine designed, weighted, "special offer" on this photo. e commerce sticker on this photo. i liked that different sewing mechine picture. i am ordered. so finally 05.12.2015 saturday delivered one small same that child toys sewing mechine, light weight china made name is "ming sui" so you are cheating . please give me money. and i am ready to returned

I booked blackberry bold 9790 mobile online order no. 12741139 & i did payment also by cod. Today aronund 12 : 00 o'clock i got delivery from your end. But when i opened a box, i shocked to see stone in the box instead of blackberry bold 9790 mobile. Its may be done by your delivery boy. I told him to wait till the box opened, but he run away. Kindly look into the matter otherwise i will compeled to take legal action. Immediate attention must be appreciated.

I have ordered for one ladies suit but it was not as per specifications so i return it to vendor by speed post which was delivered to vendor on[protected] i made many request for refund to rediffshop but noting was resolve by co.Ticket#[protected]] order no.12532193

Dear Sir How you have do the cancellation of my order placed online while you have accept & approved via sms & mail and also confirmed and committed to deliver same as ordered within 7 days for which I have paid shipping & handling charges too. Moreover, I was followed same and in was keeping touch with your vendor via cell continuously and they never informed me about cancellation, every time they told that I would get same today or tomorrow & it is coming from Rajasthan is recorded, after elapsed of more than half month, You are informing about cancellation. Overall, I have lost an opportunity by which I could do far better than my expectation and also felt a shame in front of my delicate & guests. I am very sorrowfully inform that I shall never buy any product promoting by you Lokesh Kumar Sharma [protected] From: Rediff ShopSupport Sent: Wed, 02 Dec 2015 10:56:17 To: [protected]@rediffmail.com Subject: Re: [Ticket#[protected]] Your order number: 12683830 is approved Dear Lokesh, Greetings from Rediff.com With reference to your mail, we would like to inform you that we have cancelled your Order No: 12683830 due to operational error. Please be assured that the same shall not be processed further. The refund transaction shall reflect in your account in next 5-6 working days. Incase the product is dispatched by them we would request you to please refuse its acceptance on its arrival, this will show your disinterest as well as stand cancelled. Assure you courteous and prompt service on all your visits at www.rediff.com Warm Regards, Arjun Customer Service, Rediff.com [protected][protected][protected][protected] "lokesh sharma" wrote,[protected]:20:03 To: "Rediff ShopSupport " Re: Your order number: 12683830 is approved Dear Sir Still I am waiting for same Please rectify and let me know Regards Lokesh K Sharma [protected]From: Rediff ShopSupport Sent: Sun, 29 Nov 2015 16:25:50 To: [protected]@rediffmail.comSubject: Re: [Ticket#[protected]] Your order number: 12683830 is approved Dear Lokesh, Apologize for the inconvenience caused to you.Kindly note that we are investigating your order status for order no. 12683830 with the concerned department. As soon as we receive feedback from them we will revert back to you. For any further queries on the above order, kindly contact us on[protected] or reply back to the same mail.We assure you courteous, prompt service on all your visits to www.rediff.com.Warm Regards, ArjunCustomer Servicewww.Rediff.com Shopping Support Team wrote,[protected] 16:35:51To: "lokesh sharma" Re: Your order number: 12683830 is approvedDear Customer, Thank you for writing to Rediff Shopping. Resolving customers query/ complaint is our priority, We are working towards respondingto your email, your query/ complaint will be addressed at theearliestby Rediff Shop support team. This is a system-generated response with ticketnumber in the Subject Line. Request you not to change the subject line for future correspondence Warm Regards, Team -Rediff Shopping "lokesh sharma" wrote,[protected]:35:50To: "[protected]@rediff.co.in" Re: Your order number: 12683830 is approvedDear Sir As per commitment of deliver within a week by you, Since product is not received till date while during period, I have been also contacted to vender by my phone call charges instead of vender so many times. I have been paid money to you in advance and spent again money on phone calls to vender Is this product made in Germany or coming from Frankfurt ? Still there is no response and every time they told me that today or tomorrow, I would get same but still it is not received and for that purpose I want to buy your product, Purpose of same also has finished I don't believe is that Rediiffmail Shoping and want to know that who would pay the penalty for delay and who is responsible actually buyer or seller ? I am not interested to purchase further any more from you and shall tell about your response to my other colleagues You are requested, Please look in to matter and let me know that what I have to do next Regards Lokesh K Sharma [protected] From: Rediff Shopping Sent: Tue, 17 Nov 2015 10:13:47 To: [protected]@rediffmail.comSubject: Your order number: 12683830 is approved Thank you for shopping with Rediff.com Hello Lokesh, Your order is currently being processed. Shipment details will be mailed to you as soon as the seller ships the order.Please visit our Customer Delight Center for any order related queries. Details of Order# 12683830 Item Description Expected Delivery Time Qty. Price Digital Weighing Scale with Glass Top Display 7 - 10 Working Days 1 479.00 Shipping & Handling: Rs.49.00 Total: Rs.528.00 Delivery Address: lokesh sharma, N-23/B, Gurudwara Road, Mohan Garden, New Delhi, -, DELHI, Delhi: 110059INDIA.[protected] Billing Address: Lokesh Sharma, N-23/B, Gurudwara Road, Mohan Garden, New Delhi, -, DELHI, Delhi: 110059INDIA.[protected] In case you want to get in touch with the seller for additional product related information, here are his details: Product Title: Digital Weighing Scale with Glass Top Display Vendor name: Sai Ram Corporation Contact Person: Rohit Pal Singh Phone Number: [protected] Email Id: [protected]@gmail.com, [protected]@gmail.comFor any further assistance, visit our Customer Delight Centre. Thank you!Team Rediff Shopping Now shop on-the-go from your mobile!Click here to download the FREE Rediff Shopping app P.S. This is an automated email.For any assistance, kindly contact our Customer support. [protected][protected][protected][protected] Rediff ShopSupport wrote,[protected]:25:50 To: [protected]@rediffmail.com Re: Your order number: 12683830 is approved Ticket Status changed to open.Dear Lokesh, Apologize for the inconvenience caused to you. Kindly note that we are investigating your order status for order no. 12683830 with the concerned department. As soon as we receive feedback from them we will revert back to you. For any further queries on the above order, kindly contact us on[protected] or reply back to the same mail. We assure you courteous, prompt service on all your visits to www.rediff.com. Warm Regards, Arjun Customer Service www.Rediff.com [protected][protected][protected][protected] Shopping Support Team wrote,[protected]:35:51 To: "lokesh sharma" Re: Your order number: 12683830 is approved Dear Customer, Thank you for writing to Rediff Shopping. Resolving customers query/ complaint is our priority, We are working towards respondingto your email, your query/ complaint will be addressed at theearliestby Rediff Shop support team. This is a system-generated response with ticketnumber in the Subject Line. Request you not to change the subject line for future correspondence Warm Regards, Team -Rediff Shopping [protected][protected][protected][protected] "lokesh sharma" wrote,[protected]:35:50 To: "[protected]@rediff.co.in" Re: Your order number: 12683830 is approved Dear Sir As per commitment of deliver within a week by you, Since product is not received till date while during period, I have been also contacted to vender by my phone call charges instead of vender so many times. I have been paid money to you in advance and spent again money on phone calls to vender Is this product made in Germany or coming from Frankfurt ? Still there is no response and every time they told me that today or tomorrow, I would get same but still it is not received and for that purpose I want to buy your product, Purpose of same also has finished I don't believe is that Rediiffmail Shoping and want to know that who would pay the penalty for delay and who is responsible actually buyer or seller ? I am not interested to purchase further any more from you and shall tell about your response to my other colleagues You are requested, Please look in to matter and let me know that what I have to do next Regards Lokesh K Sharma [protected] From: Rediff Shopping Sent: Tue, 17 Nov 2015 10:13:47 To: [protected]@rediffmail.comSubject: Your order number: 12683830 is approved Thank you for shopping with Rediff.com Hello Lokesh, Your order is currently being processed. Shipment details will be mailed to you as soon as the seller ships the order.Please visit our Customer Delight Center for any order related queries. Details of Order# 12683830 Item Description Expected Delivery Time Qty. Price Digital Weighing Scale with Glass Top Display 7 - 10 Working Days 1 479.00 Shipping & Handling: Rs.49.00 Total: Rs.528.00 Delivery Address: lokesh sharma, N-23/B, Gurudwara Road, Mohan Garden, New Delhi, -, DELHI, Delhi: 110059INDIA.[protected] Billing Address: Lokesh Sharma, N-23/B, Gurudwara Road, Mohan Garden, New Delhi, -, DELHI, Delhi: 110059INDIA.[protected] In case you want to get in touch with the seller for additional product related information, here are his details: Product Title: Digital Weighing Scale with Glass Top Display Vendor name: Sai Ram Corporation Contact Person: Rohit Pal Singh Phone Number: [protected] Email Id: [protected]@gmail.com, [protected]@gmail.comFor any further assistance, visit our Customer Delight Centre. Thank you!Team Rediff Shopping Now shop on-the-go from your mobile!Click here to download the FREE Rediff Shopping app P.S. This is an automated email.For any assistance, kindly contact our Customer support.

Dear Sir, I purchased MI power bank. but Product was I received is faulty, it's not working so I want to replace or refund my money. product details are mention below Order No. 12708090 Transsation No. 23901574 Name - Ashok solanki Mobile No. [protected] Add.- ujjain Madhya pradesh Amount- 599+88= total 687

Sir, I bought a mobile phone of intex with p.o number 12736041 dated 25-nov-15, through rediff Shop & Gift for rupees 2387. but i received used phone for the same request you to intervin and do the needful help, ...

I have ordered one ring on 04/11/2015 they asked specific date and maximum cut off date for delivery a nd i have paid full amount by debit card Rs.999/- : now i have waited almost one month, called customer care several times (more then 4 times) sent an dozens mails there is response and they simply ignore my queries as on date there is no update from the seller for refund my money and product

My order no is #12724232 it is a blackberry torch. I recived on 28.11.15 and paid Rs.5588:00 cash. after i open the pack i got a piece of stone and some leafes in the packet...please help me ...and do the needfull... my mobile no is [protected] .e icunt send you any pic...i dnt know how that...sorry '...i will send it through wattsapp ..please help me ...and let me know what i can do...please

Sir, got a phone call from ur customer care and the person from there was asking about the debit card Num, so that ' rediff' can refund my money, which u have taken for the product ordered, but as per safety measures I didn't gave my num. Pl tell me if somebody calls me from an unknown num and saying that its from rediff for refund then shud I have to tell him my card Num? No na? so I did if he qaa from ur company then u should have to see the problems o[censored]r customers and make the process of refunding easy or at least giv them the right thing so that there may not be any such problem. I just wanna say that u could send me my money as u have taken, that is, by COD, I will return ur product at the same time u return my money, it could be a cheque also, cross it, n I will take the payment from my account. plz be lenient with ur procedure and policies so that ur consumers should not suffer like me.. plz take necessary steps in my case...thanks... regards. Shazia Ahmad

Dear Sir, I purchased MI power bank. but Product was I received is faulty, it's not working so I want to replace or refund my money. product details are mention below Order No. 12708090 Transsation No. 23901574 Name - Ashok solanki Mobile No. [protected] Add.- ujjain Madhya praddesh

Dear sir,

mere pas ek call aaya tha meri complain ke against me. meri baat kisi deepak (mobile-[protected]) se hui thi jisne mujhse mera debit card ka number or password manga or kaha ki me tumhare acount me pese refund kar raha hu. par usne pese refund nahi kiye or balki mere accound se 4000/- rs nikal liye.uski emp. ID 21095 thi.
please aap mere pese wapas karwai ye.
Name - Ashok solanki
Add - ujjain
Mobile.- [protected]/[protected]

Sir, sorry again sir but why u people have made everything so much complicated for ur customers? Now again a problem asking for the debit card Num, why should we give the num when there is always a chance of misuse. it is always said if somebody asks for anything like that we should give them the information. And I really don't know why all these things, u candsend me money directly as u have taken that is, cxash on delivery, I will giv ur product back and u have to given me the amount which u took 1450 rs, which ur courier man took from me, its very simple, so why making complicated, Plz think about it or send me the desired product then there will not be any question of money. Make easy policies... thanks, Regards... Shazia Ahmad [protected]

Dear Sir/Mam I ordered MI-10400mah power Bank on rediff.com. And I received that product but this product is faulty and Duplicate. it's not working. so I want to replace or refund my money.Order details are mention below Order No.[protected] Transaction No.[protected] Product name - MI power Bank10400mah Name - Ashok solanki Mobile- [protected]/[protected] Add - ujjain (madhya Pradesh) Please Resolve the issue as soon as passible

Sir, I m really Fed up with the process of getting my ordered product from ur company. I m sorry to say that the services u provide r worst becoz many times I have to call on ur customer care telling them NY problem, now yesterday u send me a mes but that is yet another problem for me. u said to return the product by courier just tell me one thing who is gonna search where the courier company is from where we can send u back ur product. And it was ur company's fault to send me a different product so it is u who have to do the work why should we suffer. My husband is not free enough to search for all these things so it is a matter of much difficulty for me. And now he is saying "why u went for rediff " so now u tell me what to do as I m totally fed up with making complaints again and again Now I just want that u should send me the product which I ordered and when that will come I will return that product which u send me by mistake. Pkz take necessary steps as soon as possible.. Hoping to get better results. Thanking u.. Shazia Ahmad [protected] order Num 12650123

This to to inform you that I placed an order for 2 sets of Elegance Super Soft Recron Fibre Pillow set of 2 (P-2-15X24) with Rediff.shopping.com on 13th November, 2015. On 21st November, 2015, only 1 set was delivered but I paid for 2 sets to delivery boy.On the very day, I lodged a complaint with Rediff.shopping.com regarding partial delivery in writing. Since then, whenever I call their customer care personnel, they keep on telling me that our executive will reply within 24 hours.

Regards

Bijay Dutta
[protected]

I've ordered PROTONER HOME GYM WEIGHT LIFTING PACKAGE 20 KGS 3 RODS GLOVES ROPE (order id:[protected] as on 12th nov 2015 and they dispatched it on 17th nov. I received a message on 23rd nov that the product was delivered to me. But actually I still didn't received any product. I immediately called-up the customer care no. and spoke to them about my concern. They assure me that the facts will be found out and I'll receive an update with 24-48 hrs. Today, on 25th Nov., I again received a message stating that my product was delivered to me on 23rd itself. So I called again the customer care and spoke to them about the matter. They keep prompting me that as per their records my order was delivered and someone signed the delivery slip & have accepted the courier. I told them to investigate the matter as I was very frustrated with them and have warned them of legal escalation. Now they want me to wait 2-3 more days for fact finding. Lets see what conclusion they come with? Seriously, if they didn't refund me my full amount then I'll have to take legal action and has enough evidence that I didn't received my order as my housing society has CCTV cameras installed with security guards keeping records of visitor.

I had ordered a LG wireless headphones thorugh rediff shopping. i had ordered a black colour headphones while i received it in white colour, low quality and the product was also not a geniune orignal LG product. The accessories i was promised along with the headphones were also missing. after making numerous complaints to rediff, i did not receive a proper reply. absolutely poor customer service, no product garuntee and product received was totally dirfferent from what was ordered

Dear Sir, I purchased MI power bank. but Product was I received is faulty, it's not working so I want to replace or refund my money. product details are mention below Order No. 12708090 Transsation No. 23901574 Name - Ashok solanki Mobile No. [protected] Add.- ujjain Madhya pradesh Amount- 599+88= total 687

Dear Team,

I have ordered Sony Mdr-q140 Extreme Mega Bass Headphones From

Rediff.com India Limited
Mahalaxmi Engineering Estate
L. J. First Cross Road
Mahim (West)
Mumbai 400 016
INDIA
Tel: +[protected]
Fax: +[protected]
Email id: [protected]@rediff.co.in

My Order 12712080 received today is in damage condition and both head phone is not working and are fake product.

Order ID: 12712080
Product: Sony Mdr-q140 Extreme Mega Bass Headphones For All Mobiles, ipods
Vendor: Souk India
Price Rs. 324
Delivery status Dispatched on 21/11/2015 09:51 PM
AWB number [protected]
Courier Partner Velocity

Please i request you to refund my money to my account at the earliest and don't sell such cheap products in the brand name of Sony
and fool the customers.I will file a case on you people in consumer court for selling chines cheap product under big brand name like Sony.

PLEASE TAKE A SERIOUS ACTION ON THIS MATTER OR ELSE I HAVE TO TAKE ON REDIFF ONLINE SHOPPING.

Please find the enclosed photographs of your fake damage products.

Regards,
Selvaraj Lazarus.
[protected]

My name is Rajeev Rawat my order no is 12618150 i have placed this order on 05 november its been more than 2 weeks I have not received the same .. I informed the same to customer care but they keep telling that you will receive the same within next 2 days but nothing received so far Pathetic services irresponsible management not bothered about the customer complaints You should not sell products if you can't deliver the same on time.