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Rediff.com India Complaints & Reviews

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Updated: Aug 21, 2024
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J
Joginder Lodhi
from Delhi, Delhi
Jul 1, 2015
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Address: Karnal, Haryana

Dear sir/mdm I purchase mi 20800 power bank order no.is 11753954 .we received 27 june and amount delivered by bank.but it product is defective not give back up.we do 3 mail for rediff shopping but they give not any reponse .pls reslove my problem
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    isitkarthik
    from Bengaluru, Karnataka
    Jul 1, 2015
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    I have placed order with Rediff for Car Vacum cleaner on 18-June. As per their mail, they were supposed to deliver it within 5-8 Days but even after 13 days i have not got it. They have given some fake tracking number and saying they cannot do anything from their end. because of these guys, my car is lying without clean for few days. Please assist in getting the refund ASAP.
    customer support has been notified about the posted complaint.
    Hi Karthik,


    You are absolutely true buddy because I had also made the purchased of "stylish watches" order number 11730105 with Rediff on dt 14th June'15 but still I havn't recd my product yet and not receiving any proper mail channel from rediff shopping,
    Really Rediff is such a nightmare for online marketing.I am also going to make a complaint against Rediff in Consumer Court.


    Sangram
    ([protected])
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      I
      ifraque
      from Jaipur, Rajasthan
      Jun 30, 2015
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      Address: Allahabad, Uttar Pradesh

      dear sir it is very sham for me to purchase in rediffshopping online product . first time purchase the product and i have negative result. product was damage and received very bad condition unexpected . i have complain by 5 or 4 time but not given any reply. waiting for your reply ...;'/ thankyou mohd ifraque khan [protected]
      customer support has been notified about the posted complaint.
      Dear ifraque,

      We are sorry for the experience you had. Please share your concern with your complaint number, order id and contact details at tell.[protected]@rediffmail.com to help you.

      Regards
      Rediff Shopping
      Online Customer Service Team
      [protected]
      MOBILE NO.[protected]
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        S
        sneha78
        Jun 30, 2015
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        Address: Gurgaon, Haryana

        Hi sir I ordered imported lunch box from rediff shopping on 23 June 2015. But I had received it in damage condition.tiffin clump is damage and it is not working so I want that please replace this product and send new product and tiffin amount is 587 Rs. Thanks. . Sneha Sharma
        customer support has been notified about the posted complaint.
        Dear [protected]@rediffmail.com,

        We are sorry for the experience you had. Please share your concern with your complaint number, order id and contact details at tell.[protected]@rediffmail.com to help you.

        Regards
        Rediff Shopping
        Online Customer Service Team
        [protected]
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          bhavikjain
          from Mumbai, Maharashtra
          Jun 29, 2015
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          Address: Ahmedabad, Gujarat

          My Product was deliverd on 13th of june 2015 and i replace back it to dealer as per customer care person told me about it and the product was reached there on 17th of june 2015 as i confirm it with my Currier. and i inform this all things to customer care support by mail. after two day they replied back that you will get replace ment within 5-7 days. now already 10 days past away.so today(29th june) i called them and want to take my refund back the Product amount(696) + Currier Charges(120) for Which i replaced back to the dealer.they says we added the request of refund. so i need my refund amount for it.i don't want to get replacement. product name : 16000mah power bank with two charging slot ) Order Number :11684718 amount Rs. : 696 /- please refund my amount back . Mob no: [protected] Name: Bhavik jain
          customer support has been notified about the posted complaint.
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            Bharathi Giritharan
            from Malappuram, Kerala
            Jun 28, 2015
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            Address: Madurai, Tamil Nadu

            Bought one tablemate order number 11728784. But the piece received is a damaged one. The following are the details of damages. The table has a huge crack in it and the stand adjustable clip is found broken. I have attached photos showing the damages. Also the thickness of the solid rod is not as sturdy as shown in the tv. Had complained already to your customer care but did not get any response. Now i want to return it and please refund my money. Expecting a quicker response
            Dear Bharathi Giritharan,

            Greetings from Rediff.com.

            The image received from you is not of the damaged product but of the product as on the product page, we require the image of the product delivered which shows the damaged part. Also you has to mention on how the product was packed for reference.

            On receipt of the same we would be able to assist you further.

            Regards
            Rediff Shopping
            Online Customer Service Team
            [protected]
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              N
              Neeraj Sharma Jaipur
              from Aurangabad, Maharashtra
              Jun 27, 2015
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              Address: Jaipur, Rajasthan

              I have ordered an imported Casio 539ad 1avaf Black Dial Chronograph Watch for men on 20 june, 15 and my order no. is 11756552. I have received a call for conformation for my order on the same day and I conformed the same and after that I have received an email about my order in which I was informed that my order will be delivered within a week and I have to pay rs. 2958 on receipt of product. But After seven days, when I have not received the product or any correspondence by rediff online shopping I made a call on 27 june to their costumer care no. [protected] and I have informed they are not able to provide that product and I have make a new order for same product. When I request for a new order of the same product then they informed me that I will have to pay 700 rs. more for the same product, because the price of the product is revised. I have request them that I have made order for this product on 20 june and on that date the cost of product was less and I have not cancelled the product so I am not responsible for revised rate. But they refused me to give the product in rs.2958, on which I have ordered the product. This is an example o[censored]nfair trade practice. Kindly take necessary action against rediff shopping. Neeraj [protected]
              customer support has been notified about the posted complaint.
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                Neeraj Sharma Jaipur
                from Aurangabad, Maharashtra
                Jun 27, 2015
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                Address: Jaipur, Rajasthan

                I have ordered an imported Casio 539ad 1avaf Black Dial Chronograph Watch for men on 20 june, 15 and my order no. is 11756552. I have received a call for conformation for my order on the same day and I conformed the same and after that I have received an email about my order in which I was informed that my order will be delivered within a week and I have to pay rs. 2958 on receipt of product. But After seven days, when I have not received the product or any correspondence by rediff online shopping I made a call on 27 june to their costumer care no. [protected] and I have informed they are not able to provide that product and I have make a new order for same product. When I request for a new order of the same product then they informed me that I will have to pay 700 rs. more for the same product, because the price of the product is revised. I have request them that I have made order for this product on 20 june and on that date the cost of product was less and I have not cancelled the product so I am not responsible for revised rate. But they refused me to give the product in rs.2958, on which I have ordered the product. This is an example o[censored]nfair trade practice. Kindly take necessary action against rediff shopping.
                customer support has been notified about the posted complaint.
                Dear Neeraj Sharma Jaipur,

                Greetings from Rediff.com.

                Due to some error in the price captured the order is being cancelled and not shipped, apologies to you.The order will have to be booked again. If you wants us to book the order you may revert back to us on the mail.

                Regards,
                Rediff Shopping
                Online Customer Service Team
                [protected]
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                  Prashant KY
                  Jun 25, 2015
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                  Address: Jaipur, Rajasthan

                  Sir, I received my product. But it not working properly. It charging condition is very poor. It is only bad product.my product is 20800 mah power bank. It charge three point but it only charge my mobile 24% then power bank is dead. Please solve my problem. My order no is 11672758. And mobile no is [protected].. Please change my power bank i request to rediffsupport company. I received this power bank on 9 june 2015 but company not change power bank or not refund money to me. Compny say that they change it in 5-7 day but not change. I want to change and found new power bank in good condition and good Proper working condition. Please help me. I want to complain against this company and found best result as soon as.
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                    M
                    msv123
                    from Delhi, Delhi
                    Jun 24, 2015
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                    I have been ordered for purchasing of 04 Nos of Sai Arpan Duble bedsheet vide your Order No.11647545, dtd.26.05.15 & payment has already been debited from my account but it's matter of regret that no parcel has been received yet.If payment made advance & material receipt more than 1 month, it's really shame.I have already mailed 02 times but your response is not satisfactory at all.I think Amazon, Paytm, Jabong & Naptol are better for online marketing as they take only 2-3 days for delivery.anyway please send my parcel immediatly
                    customer support has been notified about the posted complaint.
                    Dear msv123,

                    Greetings from Rediff.com.

                    We have called for the details of the dispatch from the seller partner as the shipment is not traceable, update on the same would be shared shortly.

                    Regards
                    Rediff Shopping
                    Online Customer Service Team
                    [protected]
                    Dear msv123,

                    Greetings from Rediff.com.

                    Apologies to customer for the delay the update would be shared shortly.

                    Regards
                    Rediff Shopping
                    Online Customer Service Team
                    [protected]
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                      P
                      pradeep_ajmer
                      from Pune, Maharashtra
                      Jun 24, 2015
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                      Address: Ajmer, Rajasthan

                      Dear team, i had forgot my password and i tried maximum time to get it back.now my account is blocked.I tried to have password on my alternet e mail ID but ididnt received any mail.Also i didnt remaimber the correct email IDs of my contact list.Please send me password on my alternet e mail id [protected]@gmail.com my rediff id is : [protected]@rediffmail.com
                      Dear team,
                      i had forgot my password and i tried maximum time to get it back.now my account is blocked.I tried to have password on my alternet e mail ID but ididnt received any mail.Also i didnt remaimber the correct email IDs of my contact list.Please send me password on my alternet e mail id [protected]@gmail.com
                      my rediff id is : [protected]@rediffmail.com
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                        A
                        armyitr80
                        from Delhi, Delhi
                        Jun 22, 2015
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                        Address: New Delhi, Delhi

                        my order no 11664501 Maruti Suzuki Swift DZire Car Body Cover not water proof & not side mirror pocket att photo for u r action Specifications Features AutoKart covers are designed for Indian vehicles & weather, ideal for everyday protection against the elements in any climate. AutoKart offers the best care for your vehicle at affordable price. Key Features:- "" High Quality "" 100% Water resistant - not water resistant "" Silver Coated Grey Color "" Polyester Fabric is used in the Car Cover "" Durable "" Lightweight "" 100% Dust & Dirt Protection - not dust protection "" Firm Elastic Edging on the front and Back of the car "" All the fabrics used for our car covers is completely safe that allows your paint to continue to shine for years to come! regards anand
                        +1 photos
                        customer support has been notified about the posted complaint.
                        Dear armyitr80,

                        Greetings from Rediff.com.

                        Details are being checked and the update would be provided at the earliest.

                        Regards
                        Rediff Shopping
                        Online Customer Service Team
                        [protected]
                        Dear armyitr80,

                        For any complaints on the product delivered, you have to send the complaint to Rediff within 2 working days on receipt of the product.

                        Regards
                        Rediff Shopping
                        Online Customer Service Team
                        [protected]
                        sorry my complain not resovel
                        sorry my complain not resovel
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                          सुमित बांसल
                          from Basi, Punjab
                          Jun 22, 2015
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                          Address: Bathinda, Punjab

                          I have done shopping from rediff shopping in evening at 21 June.I placed the order for mobile flip cover i.e amount is 215 Rs. I paid money by HDFC debit card. But from your end my order is declined.due to error and payment is debited from my account.I had already attached the photo of statement . Please return my payment back as soon as possible.
                          +1 photos
                          customer support has been notified about the posted complaint.
                          Dear सुमित बांसल,

                          We are sorry for the experience you had. Please share your concern with your complaint number, order id and contact details at tell.[protected]@rediffmail.com to help you.

                          Regards
                          Rediff Shopping
                          Online Customer Service Team
                          [protected]
                          Dear सुमित बांसल,

                          Details are still awaited from you. In case you are still facing any concern, please contact us on tell.[protected]@rediffmail.com.

                          Regards
                          Rediff Shopping
                          Online Customer Service Team
                          [protected]
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                            P
                            Prince Pappy
                            from Mumbai, Maharashtra
                            Jun 21, 2015
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                            Address: Lucknow, Uttar Pradesh

                            power button is not working, heat and vibration is not producing, set button is not working, my order no is 11733181 and order detail are ECI Original Massage Pro Fat Burn Belt Weight Loss by Vibration, Sauna Heat so kindly change it or refund money
                            customer support has been notified about the posted complaint.
                            Dear Prince Pappy,

                            Greetings from Rediff.com.

                            Please revert on the mail sent for further action.

                            Regards
                            Rediff Shopping
                            Online Customer Service Team
                            [protected]
                            Dear Prince Pappy,

                            Greetings from Rediff.com.

                            Your response is awaited on the mail sent on 22nd June 2015 post which we would be able to take further action.

                            Regards
                            Rediff Shopping
                            Online Customer Service Team
                            [protected]
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                              Manoj Nec
                              from Bengaluru, Karnataka
                              Jun 21, 2015
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                              Address: Thoothukudi, Tamil Nadu

                              My order number 11729647 i'll make the order dated on 14/6/2015 and i made the payment through online banking and yesterday 20/6/2015 i received the package and i open the box and check its not the product i ordered and its a wrong one send by them it cant fit for my mobile so please take necessary steps to solve this i hope you solve this thanks
                              +1 photos
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                                P
                                PRATEEK
                                from Mumbai, Maharashtra
                                Jun 20, 2015
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                                Dear Sir Today I Got received courier from Aramex courier I got my iPhone 4/4S Black Glass Pannel found faulty as courier person are not ready to give the open delivery I paid the amount to the Aramex Courier person 388 Rs and mention in the job sheet the item is faulty. I have attached the same faulty back Pannel four your reference Please di as needful and provide the waiver for the same. Order number 11739795 Transaction Number 22922812 Thanks & Regards Prateek [protected] On Saturday, June 20, 2015, Rediff Shopping wrote: Track your order | Your Account We have delivered your order! Hi Prateek, We're here to inform you that your order has been delivered to address mentioned below. It has been confirmed by our courier partner. For any further assistance, visit our Customer Delight Centre. Details of Order# 11739795 Products Vendor Courier Delivered Date A/W No IPHONE 4/4S BACK GLASS PLATE OR PANEL/DOOR ( BLACK / WHITE ) iPhone 4, Black Cell Phonez Aramex[protected] [protected] Please feel free to share your shopping experience by login to "Your account" and give us your feedback. Thank you! Team Rediff Shopping Now shop on-the-go from your mobile! Click here to download the FREE Rediff Shopping app P.S. This is an automated email. For any assistance, kindly contact our Customer support
                                customer support has been notified about the posted complaint.
                                Dear PRATEEK,

                                Greetings from Rediff.com.

                                The complaint has been received and the updated would be shared shortly.

                                Regards
                                Rediff Shopping
                                Online Customer Service Team
                                [protected]
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                                  K
                                  Krishn Kant
                                  from Agra, Uttar Pradesh
                                  Jun 20, 2015
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                                  Address: New Delhi, Delhi

                                  I ordered BlackBerry data cable from this link http://shopping.rediff.com/product/12069785 But company sent me other BlackBerry data cable that's so tiny and which one I ordered that cable is long and old cable. When I wrote about this to company company is not assuming their mistake and tell me that they delivered me correct product. What to do now? Please anyone help me. I just want to replaced the cable or refund me. My order no. Details of Order# 11743633 City delhi my number is [protected] Email is [protected]@live.com.
                                  customer support has been notified about the posted complaint.
                                  Yes I received a foolish reply from company


                                  With reference to your mail, We need to inform you that the product which you have received is the same product which you have selected while placing the Order.

                                  Further you can visit to the below mentioned link.
                                  http://shopping.rediff.com/product/12069785

                                  Alternately you may contact vendor for more details .

                                  Vendor name :Flaunt Corps
                                  Vendor contact number:[protected]/[protected]

                                  Assure you of prompt and courteous response on all your visits to Rediff.com

                                  Warm regards,
                                  Akshata
                                  Customer support
                                  www.rediff.com

                                  P.S. Please do not change the subject line for future correspondence

                                  If I wish then I can very easily complain in supreme court of India for this forgery because I am a computer operator in a Law firm and all advocates are belong to supreme court

                                  But I want to solve it peaceful

                                  Just replace the cable with which I ordered . Or refund money .
                                  Dear Krishn Kant,

                                  Greetings from Rediff.com.

                                  Bank details have been received from your side and the refund would be processed anytime within next 6-7 working days.

                                  Regards
                                  Rediff Shopping
                                  Online Customer Service Team
                                  [protected]
                                  Dear Krishn Kant,

                                  Greetings!

                                  The refund has been successfully credited to customer's bank account via UTR No. CITIN[protected]on22nd June 2015.

                                  Regards
                                  Rediff Shopping
                                  Online Customer Service Team
                                  [protected]
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                                    Bhupendra sarwa
                                    from Malegaon, Maharashtra
                                    Jun 22, 2015
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                                    Address: Durg, Chhattisgarh

                                    Dear sir Today I received delivery of eagle roti maker ordered on 17 June2015. and i regreat to infrom you that after recieving delivery i found inconvience as its handle was completely damaged.as i bought this roti maker in the hope that it will give me trouble free service but now machine need immediate replacement.i request you to replace the defective roti maker as earliest possible . Name - Rakesh Kumar Sarwa Mobile no. - [protected] Order no.[protected]
                                    +2 photos
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                                      sriniwasrao
                                      from Pune, Maharashtra
                                      Jun 18, 2015
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                                      Address: East Singhbhum, Jharkhand

                                      I had received Weighing machine mannual on 08.06.15 in defective condition against oder no. 11680131 which payment has been made in advance. I have complained via mail, but till date not received fresh material or payment. so, please do the needful immediately,
                                      customer support has been notified about the posted complaint.
                                      Dear sriniwasrao,

                                      Greetings from Rediff Shopping Team.

                                      Please send the product back and provided the address, on receipt of the courier details further action would be taken on the complaint on receipt of the courier charges.

                                      Regards
                                      Rediff Shopping
                                      Online Customer Service Team
                                      [protected]
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                                        Virendra d
                                        from Mahbubnagar, Telangana
                                        Jun 18, 2015
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                                        Address: Pune, Maharashtra

                                        Dear Sir/Mm Brief: I had ordered for above item through rediff shop and received as marked below on 12/06/15. And on the same day I sent following mail stating about defective product. They are in one pretext or other making me run pillar to post. Now they want me to courier back the product rather than replacing them by their own. Sir mail sent to them: Hi Dear All Yes I received my mobile in good spanking condition. BUT 1) Battery is getting drained in 10 minutes, 2) Where as it takes 3 hrs to recharge. 3) Mobile is getting heated 4) Received on 11.0615 at 14.00 hrs 5) Lodging complaint at 12.15 Pm 6)Request either Replace the set immediately or Return my Money. 7)Take your handset back, I don't need it. AFTER lodging complaint ticket number issued Tkt No[protected]], [Ticket#[protected]] But no action Taken ... Additional Information HTC Evo 4G (CDMA Mobile) Ace Tel-Limkers Pvt Ltd Blue Dart[protected] [protected] From: "virendra dubey" Fri, 12 Jun '15 12:31p To: "[protected]@rediff.co.in" and others View blocked images Request urgent action Regards
                                        customer support has been notified about the posted complaint.
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