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Relaxo Footwear Complaints & Reviews

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Last updated Mar 30, 2024
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Relaxo Footwear reviews & complaints page 4

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M
Maneesha1987
from Ghaziabad, Uttar Pradesh
Apr 6, 2022
Apr 7, 2022
This thread was updated on Apr 7, 2022
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Manufacturing defect

I am a regular customer using Relaxo footwear for around 10 years and have never faced any issues, always got the quality product. But this time I bought footwear on 29 Jan 2021 and used it after Holi, in around 15 days due to the manufacturing defect I am not able to use that. When I talk to the shop they said they can give a 25% discount but as this is a manufacturing effect I want a full replacement.

I hope you understand...
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A
Ammu9179
from Dewas, Madhya Pradesh
Mar 7, 2022
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Products quality

Address:Dewas

Few days ago i purchase sparx shoes, and they get torne from front, after that i went to Shop where i purchase shoes they give bogus excuses that "aaj k dor me guarantee nhi hoti"
I feel like I looted because shoes price is around 1500, that was big amounts for middle class guy....
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M
Mr Prince Kumar
Feb 14, 2022
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I have purchased boston leather shoes before 10 days ago

Address:baddi

I have purchased a boston shoes 10 days ago but there are defective in my shoes, i have purchased from RELAXO FRANCHISE STORE BADDDI 173205.

Now, please sugesst me what i do??...
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A
Amit4930
from Zirakpur, Punjab
Feb 10, 2022
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Shoe complaint within a month time

I have purchased my shoe from your outlet at VIP road zirakpur Punjab in month of Jan 2022..

It got cracked from the top ..i have purchased it for 1450...

Now what I should do .

[protected]
Amit...
+1 photos
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J
Jahnavi Pelluru
Feb 5, 2022
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Refund amount not received till date

Order no [protected]
I have ordered the sandals (Size 9) 19.01.2022 on Relaxo footwears online site. I have received the wrong size product (size 6) on 25.01.2022. I am struggling to get the correct sized product or my refund amount back from Relaxo customer care through emails/calls (my mail id: [protected]@gmail.com) from 25.01.2022 to today. No body responded till today to my emails. I am investor in this company. I am failed...
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S
Shanoon Aston Menezes
from Mangalore, Karnataka
Jan 19, 2022
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Refund didn't receive

Address:RELAXO FOOTWEARS LIMITED (Online Store) 2nd Floor, A-4, Udyog nagar, Peeragarhi, Delhi-110041

I have itself shipped to address given by them in mail
Still not reply & no refund
My order no: [protected]
Please start refund process...
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Prashantpvm
Dec 31, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not received

Order no:[protected]
Sir i had placed order on relaxo website on 29 December but due to some issue i cancelled it but still refund not credited in my account so please kindly consider this matter....
+1 photos
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R
Ramachandra Murthy Gunturi
Dec 14, 2021
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Wear out sole Sparx Men's T. Blue Silver Running Shoes

I purchased Sparx Men's T. Blue Silver Running Shoes - 10 UK (44 EU) (SX0421G) through amazon on 29th March 2021. My complaint is that the bottom sole of the shoe wore out, within just 9 months. Hence I am unable to use this shoe as bottom surface became flat and risky to even walk. Please get this replaced or atleast get sole replaced....
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R
ramesh blr
Nov 24, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Still now we did not get delivery and they were not refunding the money back no response no updates very worst buying through onli

Still now we did not get delivery and they were not refunding the money back no response no updates very worst buying through online...
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Address:relaxo showroom district hospital road hardoi

Worst experience to visit there very bad behavior and carelessness...
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J
joysondjs
Nov 14, 2021
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Poor Product Quality to use

I purchased Sparx Casual Shoe - Model Number SM 608 By 25 July, i did not used this by frequently, Even the design part is totally fraying out, Its looks so ugly, Pls look into this and replace the product...
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M
megha1992
Oct 22, 2021
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100% exchange or refund

Address:indirpuram

The product was purchased on 26/09/2021 from Relaxo showroom RS023, Indirapuram, Ghaziabad, shopno. 1/7, GF, Niti khand 1 Ghaziabad
However, within 2-3days the upper rubber layer (navy blue color) of the footwear started getting tear.
The quality of material used by the company is very substandard. The teared part can be seen in the attached pic .I hereby attach a picture of the bill also.
Relaxo is such a trusted footwear...
+2 photos
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R
Rahulkhurana0123
from Gurugram, Haryana
Oct 21, 2021
Oct 21, 2021
This thread was updated on Oct 21, 2021
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Defected product and after sales service

Address:Gurugram

Worst product. It got break with in 2 week o[censored]se. Which is suppose to be in 75 days warranty cover. Never purchase any product from relaxo.

I am going post a product video on social media platform and on my youtube channel to show how cheap quality product they are selling....
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G
geetika13
from New Delhi, Delhi
Oct 8, 2021
Oct 8, 2021
This thread was updated on Oct 8, 2021
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Slides for Women FL-392

Address:Flat-133, Keshav Kunj Apartments, Plot-15A, Sector-22, Dwark

The product was ordered on Aug 20, 2021 (online Order #[protected]
) and was received as per schedule. However, within few days o[censored]se, i, e. on September 10, 2021, the strap of the footwear broke down from side and strap became free. The glue / other attachement of sole with strap was of such bad quality that it could not hold the strap for even a month.

Flite is such a trusted footwear brand in India and this kind...
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M
mayank vashist
Oct 3, 2021
Oct 5, 2021
This thread was updated on Oct 5, 2021
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Bostan comfort rs.1275/-

Address:1/7654/2, Gorakh Park East, Shahdara, Delhi - 32

I, Mayank Vashist purchase a pair of sandle in month of july, 21 from Relaxo

shop at Shahdara, delhi - 110032.

I am your regular customer but this time I found poor quality in product.
in 2 months only.

So please replace with new pair.

THanks

MOBILE No.[protected]...
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S
Sarthak Goyal Tippu
Sep 20, 2021
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Complaint about your sleeper

Address:C/O BUDH RAM JIWAN RAM, LAKKAR MANDI NEAR CITY THANA, 2 ABOHAR FAZILKA

Good evening sir I m purchase your sleeper worths rs 500 on 20aug & ur employee not give me a bill 17sep my slepper step is break
ur employee is not satisfied answer plz resolve my problem thanks
regards sarthak goyal
[protected]...
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M
Mkaruna
Sep 20, 2021
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Manufacturing fault

One pair of shoes item no. I0002259 NU-TENNIS-04 GENTS 6 WHITE bought on 01/08/2021 from shop no. 29/6 Malwal road Firozepur City Punjab Pin 152002 vide invoice no. 0212R[protected]
After only one use when the shoes washed the colour of the shoes changed into light yellow from white.
I want 100% claim....
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A
Amitchauhan.007
from ETAH, Uttar Pradesh
Sep 18, 2021
Sep 18, 2021
This thread was updated on Sep 18, 2021
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Product can't available on demand

Address:Shanti Nagar etah

Dear Relaxo team

Ur etah showroom staff is just discusting ..no person here available with well behaviour to customers..

Also i[censored] request for the product if it is not available than they said the product not available .. i said i want to order they tell there is no facilities from the company i[censored] like the product but the product not available on demand...
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M
Muktendra
Aug 13, 2021
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Return or Refund for Bad Quality Product

I have purchased relaxo sandals for Haridwar Showroom 2-3 months back that was the almost closing time so the manager ask me to take the invoice next day which we couldn't collect. I have sandals used only 2 months. After two months later sandals have many cracks on the soles. I am regular customer of Relaxo but this time I am very disappointed so please return or exchange my sandals. I have also complaint to the showroom manager, Relaxo...
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K
KArghya
from Kolkata, West Bengal
Aug 9, 2021
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Business malpractice & customer harassment

Address:Santoshpur, kolkata, west bengal

Hi there!

Please be informed that a bought a pair of relaxo slippers from a store in SantoshPur, Kolkata, West Bengal. The price of the same is Rs. 249.50.

It is before a month has passed, the pasting of the shoe came off near the fingers. I had visited the store on the afternoon of 05/08/2021 at around 15:00 hrs to inform the same to the store salesman & the store manager, they said the shoes don't...
+6 photos
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