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Relaxo Footwear Complaints & Reviews

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Updated: Mar 30, 2024
Complaints 317
Resolved
43
Unresolved
274
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Relaxo Footwear reviews & complaints page 7

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A
Anhad Danish
Nov 12, 2020
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Address: Rohini, Delhi 110085

I bought 'sparx go for it' shoes and next day I wear shoes and I notice that the sole of shoes is rap up and I complain about that to shopkeeper but he said sparx company don't give any warranty. So how anyone believe in your brand.
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    S
    Shrawan.shekhawat
    Nov 9, 2020
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    Address: Bhiwadi, alwar, rajasthan, 301019 my mobile no.-7891783636

    Hello sir,
    I bought a pair of shoes, But not even 10 days play. And Dislocated from the top surface. This is my first experience of Relaxo shoes campny but it's not good.Now I can never believe the Relaxo Footwear Company.Hope my complaint is understood
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      R
      RohitWadhwa269
      Nov 6, 2020
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      Address: Ambala Cantt , Haryana

      I bought a pair of sleepers from local market.
      Their quality was too bad and their material are not good .
      Sleeper was damaged in 20 days .
      So what I do now
      Give me a solution.
      Thank you.
      Relaxo Footwear customer support has been notified about the posted complaint.
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        S
        smarti rajput
        Nov 4, 2020
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        Address: shop no.90/3 gf M.G ROAD INDORE M.P CONTACT NO.07314980877

        I Purchased relaxo foot wear from Sale Outlet :- Shop Np. 90/3 GF M.G. Road Near Khatipura, jail Road Chowk Indore (Madhya pradesh). In Two Days My Foot Wear MJ-1219, Size - 8 Blue Red, HSN code ([protected]F6 found Braked from everywhere. It's A totally Fraud with me, Kindly Please Exchange Or Replace My purchased item else I'll Have to register a complaint about your product. It has been 10 Days and this is my 3rd complaint against this item. I also Complain against this Item at Shop but no one take it seriously. Request you to please Resolve my Complain.
        +1 photos
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          I
          Indresh Kumar Sharma
          Oct 24, 2020
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          I have purchased flite slipper yesterday but the slippers already damaged found out after use.You are requested to leave the product in the market only after intensive inspection. Maintaining quality of our products is your responsibility, it is necessary for trust between customers.
          Thank you
          +1 photos
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            J
            Jaskaranpreet Singh Bhatia
            from Doraha, Punjab
            Oct 18, 2020
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            Address: 1830 Gali chhapar wali bazar loharan Wala, Chowk laxman sar

            Sir, I have bought a Bahamas slipper.It has been broken in just 20-25 days

            I am not satisfied by this product

            Kindly solve my problem as soon as possible...
            Thanks and regards
            Jaskaranpreet Singh
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              A
              ashu fb mittal , is gl
              Sep 30, 2020
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              Address: RELAXO AT JWALAPUR

              Respected sir it's very really disappointing to see performance of your sales staff at relaxo haridwar jwalapur branch. Relaxo staff doesn't bothers to customers always says sizes r not available after having arguments they bring sizes...
              Very irresponsible behaviour they are salaried employees so they don't bother about customer demand
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                P
                Prashant Kumar Agarwal
                Sep 12, 2020
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                I have bought a sparx slipper on 14th aug and it was torn in a week i personally got it repaired once but again it's strip came out from all sides of both pieces so i took it to the store from where i bought it they also got it repaired and after a week it's the same case again.
                I want my product to be replaced.
                +3 photos
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                  A
                  aditi atharva
                  Sep 2, 2020
                  Resolved
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                  Resolved

                  RELAXO FOOTWEARS LIMITED : Your OrdHi Pandit Gyanesh,

                  Your order has been updated to the following status:

                  Canceled

                  The comments for your order are:

                  Amount reversed through your payment mode

                  https://www.shopatrelaxo.com/index.php?route=account/order/info&order_id=25259

                  er 25259 updated
                  Not Refund amount Transfered by RELAXO FOOTWEARS LIMITED
                  Dear Sir,
                  I had placed an order on 19th July, 2020 but we didn't received the order .We waited for too long for the order.After sending a mail to your company we came to know that our order was cancelled.We also haven't received the refund to our account yet.Please look forward to this matter and make the refund as soon as possible.If I don't get the refund than I may appeal to the consumer court.
                  Please acknowledge the attachment.
                  Regards
                  Gyanesh Sharma
                  Jaipur, Rajasthan
                  [protected], [protected]
                  +1 photos
                  Sep 2, 2020
                  Complaint marked as Resolved 
                  RELAXO FOOTWEARS LIMITED NOT RESOLVE MY COMPLAINT.
                  Relaxo Footwear customer support has been notified about the posted complaint.
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                    A
                    aditi atharva
                    Sep 2, 2020
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                    Dear Sir,
                    I had placed an order on 19th July, 2020 but we didn't received the order .We waited for too long for the order.After sending a mail to your company we came to know that our order was cancelled.We also haven't received the refund to our account yet.Please look forward to this matter and make the refund as soon as possible.If I don't get the refund than I may appeal to the consumer court.
                    Please acknowledge the attachment.
                    Regards
                    Gyanesh Sharma
                    Jaipur, Rajasthan
                    [protected], [protected]
                    +1 photos
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                      A
                      aditi atharva
                      Aug 28, 2020
                      Resolved
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                      Resolved

                      I had placed an order on 19th july, 2020 but we didn't received the order. We waited for too long for the order. After sending a mail to your company we came to know that our order was cancelled. We also haven't received the refund to our account yet. Please look forward to this matter and make the refund as soon as possible. If i don't get the refund than i may appeal to the consumer court. Upi transaction id[protected]/19 july 2020
                      Please acknowledge the attachment.
                      Regards
                      Gyanesh sharma
                      Jaipur, rajasthan
                      [protected], [protected]
                      +1 photos
                      Sep 2, 2020
                      Complaint marked as Resolved 
                      Not Received My REFUND Payment.
                      Relaxo Footwear customer support has been notified about the posted complaint.
                      Sep 02, 2020
                      Updated by aditi atharva
                      Dear sir, I am waiting for your reply.My REFUND payment not received.Please check and transfer my Refund payment.

                      Gyanesh sharma
                      Upi transaction id[protected]/19 july 2020
                      Ph [protected]-[protected] Jaipur Rajasthan

                      Sep 02, 2020
                      Updated by aditi atharva
                      Dear sir, Please Refund my Payment
                      Upi transaction id[protected]/19 july 2020

                      Gyanesh sharma
                      Jaipur
                      [protected]-[protected]
                      Sep 02, 2020
                      Updated by aditi atharva
                      Dear sir I am waiting my Refund amount, Please transfer my REFUND amount.Your company customer care executive not received my call.
                      Upi transaction id[protected]/19 july 2020
                      Gyanesh sharma
                      Jaipur
                      [protected]-[protected]
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                        V
                        VIKAS JAITV
                        Jul 21, 2020
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                        Address: 5~1~84/21 Laxmi nagar colony near sai gardens mallapur

                        Shoes total layer came out i want to replace it date of purchasing was february 2020 due to lock down i was unable to went for shop when shops open the shopkeeper telling it was manufacturing deaft complain online please give me the solution
                        My number
                        [protected]
                        Vikas varma
                        [protected]@gmail.com
                        +1 photos
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                          L
                          Lakash Sachdev
                          Feb 27, 2020
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                          Mene flipkart se relaxo brand sparx ke shoes buy kre mere shoes me manufacturing defect hai jisse uska sole khulne laga hai please koi action lijiye mene abhi 1 month pehle hi buy kre hai mene inki helpline bhi call kiya but mera call recive nhi hua please sir koi action lijiye and mujhe koi solution provide kr vaiye please i request you please help me
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                            J
                            Jugendra singh maurya
                            from Dehra Dun, Uttarakhand
                            Feb 4, 2020
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                            Address: जाटों वाला चौराहा रोड, पीलीभीत, Pilibhit, Uttar Pradesh, 262001

                            सर् जी हमने relaxo कंपनी का इस बार फिर से[protected] जूते (shoes)
                            1249.50 रुपए के खरीदे थे लेकिन वो बहुत जल्दी ही खराब हो गए हैं । हमें
                            इस कंपनी पर बहुत विश्वास था साथ ही साथ हमेशा relaxo को ही पहनते चले आ
                            रहे हैं लेकिन इस बार हम बहुत ही निराश हैं इन shoes की गुणवत्ता को लेकर
                            । पहले कभी ऐसा नही हुआ लेकिन इस बार ये shoes बहुत जल्दी ही (तीन महीने
                            से पहले ) ही खराब हो गए हैं । आपसे विन्रम निवेदन है कि हमारे shoes को
                            बदलने की कृपा करें । हमने जनपद- पीलीभीत राज्य- उत्तर प्रदेश से relaxo
                            की ही शॉप से ही ये shoes खरीदे हैं । ग्राहक- जुगेंद्र सिंह मौर्य
                            मोबाइल- [protected] पता-
                            राजीव कॉलोनी, बरहा, पीलीभीत, उत्तर प्रदेश पिनकोड-262001 संलग्न- 1-
                            shoes के photos 2- shoes purchase statement slip with order
                            +4 photos
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                              A
                              abcxy
                              Jan 23, 2020
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                              I have purchased 1 pair of shoes bm-344 gents 9 black from retail shoppe, rs 360, chandigarh sector - 46c sco no. 77 on dated 5-nov.- 2019.
                              In jan 2020 i saw that sole of both pair are broken. I purchased these shoes because of the brand value but the material is seems to be very inferior quality and not receives any satisfying reply from customer care and also from dealer/retailer. Please solve my issues as soon as possible.
                              +6 photos
                              Relaxo Footwear customer support has been notified about the posted complaint.
                              Jan 23, 2020
                              Updated by abcxy
                              I have purchased 1 pair of shoes BM-344 GENTS 9 BLACK from RETAIL SHOPPE, RS 360, Chandigarh sector- 46C sco no. 77 on Dated 5-Nov.- 2019.
                              In Jan 2020 I saw that Sole of both pair are broken.I purchased these shoes because of the brand value but the material is seems to be very inferior quality and not receives any satisfying reply from customer care and also from dealer/retailer.Please solve my issues as soon as possible.

                              I have purchased one leather shoes men and one ladies black Bally but the store not provided me the bill and charged wrong amount of money when I calculated after returning home. Store is Jwalahari market Paschim Vihar and not provide me the proper discount.
                              I purchase shoes from relaxo showroom (Shop No. B-1345, 1346, Gharoli, Dairy Colony, New Delhi, 110096) and within the hour I requested to sales staff for refund the shoes because I am not satisfy with product but he refused to refund & asked for replace.

                              new shoe sole broken - Comment #3665643 - Image #0
                              new shoe sole broken - Comment #3665643 - Image #1
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                                K
                                Konica D Virdee
                                Jan 4, 2020
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                                Address: New Delhi, Delhi, 110019

                                This footwear product is very bad to use i m using this footwear from only 3 days and my experiance was very very bad and its its hurting very badly on my foot with socks and also without socks. My foot got ulcers and also too much pain hurting very badly on that with this mary jane footwear. I would like to take action on this footwear as soon as possible. Plz i would like to exchamge this footwear as soon as possible bcoz its only 10days to purchase this footwear.
                                Relaxo Footwear customer support has been notified about the posted complaint.
                                Jan 04, 2020
                                Updated by Konica D Virdee
                                This footwear product is very bad to use i m using this footwear from only 3 days and my experiance was very very bad and its its hurting very badly on my foot with socks and also without socks. My foot got ulcers and also too much pain hurting very badly on that with this mary jane footwear.i would like to take action on this footwear as soon as possible. Plz i would like to exchamge this footwear as soon as possible bcoz its only 10days to purchase this footwear.
                                I bought sparx shoes of Rs 2849 from your showroom in bahadurgarh.
                                It just start tearing in 2 months from side
                                These shoes are not good as much you charge
                                And i also don't like this shoes because they are also start dirty too fast
                                Help me to resolve my problem
                                In this price other companies shoes are better

                                mary jane footwear - Comment #3620754 - Image #0
                                Hello sir/madam,
                                I have purchased sm 372 sparx from Central shoes thane. I have complained 3-4 times about crossing of loops while walking on shoes but they don't have perfect solution for that.
                                So please attained my complaint and resolve the issue.

                                Thanks and regards,
                                Ganesh PINGLE
                                [protected]
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                                  L
                                  Luckey86044
                                  Jan 2, 2020
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                                  Address: Relaxo Footwear Limited, 124A/168, Govind Nagar Rd, Block C, Fazalganj,, Kanpur, Uttar Pradesh, 208017

                                  I buy sparx sm 435 shoe from a shop in my city on 31 dec 19 but there is some defect in the shoe and i want to replace the shoe or get a big size i'm went to shop they firt refused to exchange after some time they say the defect will go after some days o[censored]sage. They says we only have one pair of that shoe which you buy we don't have another pair or big size of that article now i'm unable to use the says the content me if the shoes is available but till that you don't have to use that shoe so what can i do i'm not use that shoe or they don't do anything to resolve my problem plzz help me
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                                    B
                                    Bharat2288
                                    from Mangalore, Karnataka
                                    Nov 27, 2019
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                                    Address: Relaxo Footwear ,Retail shoper S366,Ujjain.Shop no 21,Ground floor 456010 Ujjain, Ujjain, Madhya Pradesh, 456010

                                    Dear Sir,
                                    I Bharat Singh Rathore, I am living in ujjain (MP) and my contact no is [protected] and Email:- [protected]@gmail.com
                                    I bought the new shoes from the Relaxo showroom Ujjain two months ago, but within two months those shoes got ripped inside, I had bought the Relaxo company shoes based on its good quality, but after using it I was very disappointed. I went to the owner of the showroom with my complaint, but he did not troubleshoot my problem and said that do whatever and wherever you want to complain.
                                    Now a common man who spends so much money and buys such expensive shoes and if the goods do not last even two months, then it feels very bad. I request you to either provide me new shoes or return my money.
                                    I am sure that you will definitely support me and hearing of a common man will be heard.
                                    Bill Details is under mention
                                    Invioce No :- 01920R[protected]
                                    Date :-03/09/2019
                                    Time:- 18:12

                                    PFA of Bill copy and shoes pics .
                                    +2 photos
                                    Relaxo Footwear customer support has been notified about the posted complaint.
                                    Nov 28, 2019
                                    Updated by Bharat2288
                                    I have some more pictures of shoes that I am too attaching and i am waiting for your action .

                                    Sandals ...lower and upper body get separated.i want a solution for this. I believe Sparx is good brand...but the gum slowly got removed
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                                      H
                                      Hadeed
                                      from Delhi, Delhi
                                      Oct 26, 2019
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                                      Address: Mobile no 9845889488, Dakshina Kannada, Karnataka, 575001

                                      We purchase school sandal on july2019 from rego footwear bendoorwell mangalore we only uesd to school time only. Now the sole still like new and all other part is also good but button i mean belt holder is tear and we cant use it. We thought sparks is the best selection but it is disappointed us. So i request you to solve the problem with new replacement.
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                                        N
                                        Neetareewa
                                        from Noida, Uttar Pradesh
                                        Oct 19, 2019
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                                        Address: 3 b new layal pur delhi 51, 110051

                                        Sir,

                                        I hv already submitted d complaint but no action has been taken fm yr side.

                                        Pls consider my request and change my chappal which i bought it from yr relaxo show room in mayur vihar phase 3 of rs. 990 i was given d guarantee of six months but the chappal has been teared off within 3 months, hv gone to yr show room to show it, but he yr staff is totally helpless, yr. Staff is not helping as well as not assisting.

                                        Pls c to it

                                        Dinesh dhiman

                                        M : [protected]
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