Reliance — activation never took place

Address:New Delhi, Delhi

activation charges have been deducted from my account twice for MY COLLEGE PLAN once on 1 jan and second time on 31 jan and i has never been activated! and i dont know how much more balacnce have been deducted saying that i used Internet. and you people are shameless enough not to activate it yet! my phone number is [protected]. and kindly do not call me from 9 am to 5pm since i have a life! since i have been reliance's customer from past almost 3 years, i know you people will not ever return my money so do me least a favour - either activate the plan or deactivate it! do not deduct my balance in name of auto renewal and cut my balance with never activating the VAS PLAN.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Dear Customer,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications
Apparently the solution to my problems was temporary from your side.
on 2nd of march deduction of rs 16 took place from my account for the activation of my college plan
but i don't know what is wrong with the my phone or my network that it is never really activated
i have lost a lot of my balance previously because of this and now it is not acceptable to me anymore.
on my last complaint you executive talked to me and assured that due to some problem the plan has been deactivated and activation charges returned but similar problem has occurred again!
Should i simply stop trusting your services?
kindly refund my balance of rs 16 and deactivate this pack as it has caused me more annoyance!

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    22891
    Pending
    370
    Resolved
    12596
    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance Communications contact information