Reliance BigTV Complaints & Reviews

My smart card no.[protected], my name is g siddabasavana goud, i want to change my plan to the base minimum south value pack. I tried calling customer care since last month. But there is error connection in customer care service.. I tried from different network providers, still i got no response. If this is the case, what is the use of having customer care. I'm an old customer and never had this bad experience. Kindly look into this.. And...

Without any info sun network is unavailable in our big tv for more than a week.
We are your subscribers since 2008.
We are trying to complain through big tv customer service toll free no but not even got connection more than a week.
This irresponsible attitude makes everyone angry.
There is no value for money.
If this situation continues & no sun network in your dish means then first repay our initial payment...

Such an irresponsible company..they are not providing us the complete channel since last two weeks..and if we make a call to the customer care..there is no response...what is the point in recharging every month if we are not getting the required channel..if the engineers come they ask a huge money too..but there is no use.....

Dear sir, I am not using my reliance Digital TV since last 10 months. I would like to activate the connection now. My smart card no. is[protected]. I tried to call customer care several times but i am not able to connect. The line is getting disconnected as soon as I enter my Smart card no. I have mailed the customer care no.the complaint ID is[protected], but till now no one has responded. Please let me know how to reactivate my Smart...

Sun tv channel nearly 10 channels in southern languages not being telecasted for the past 14 days. Some years back it was happened, but reliance big restored it in 3 days, sun tv channels have been watching by all tamils throughout the world, more than 75 % tamil people watch sun channels. If this continues, we are going to quit the reliance big and switch over to some other dth. Now local cable operators started giving digital for just rs.200/...

All sun network channels telugu and tamil like sun tv, sun news, sun music, gemini, gemini movies, gemini music, gemini news, etc,.. All.. Are not coming since last 2 weeks, and we are unable to reach out to customer care it's disconnecting all the time, not sure to whom and how to contact and sort out the issue. There is no communication message from reliance why they are blocked and when will get them back etc.. We need immediate resolution...

Hi,

Past four days we have reliance big tv network outage with error 400.
Raised sr but no response. Sr number[protected].
Customer number : scn :[protected]
This sr is closed without any resolution.
Tried trouble shoot options also. No use.
No calls from reliance big tv also.'customer care is not gettign through.
Is reliance big tv still in market or they closed operations and ran...

Dear sir,
My smart card no[protected] name : ganesan . Last 15 days sun group channels like sun tv, ktv, sun music, surya tv, aditya, chutti tv all sun channels stopped. All the said above channels used to watch in the existing plan.I couldn't get your customers care no due to your poor service. Please take immediate action to display sun group.Sun tv is most poplared one, without this watching tv is very poor. please...

My husband paid more than rd.5000 for a year recharging for tamil telugu & other hindi english news channels etc., on 9 th oct after returning from hyderabad to kolkata. We are in tower 1 16f diamond city south, kolkata 700041. [protected] is my mobile no registered for reliance bi tv. If the complaint reaches & rectification is done will be very helpful.
Mrs. D. R. Sarmila
[protected]@gmail.com...

[protected]
Sir, i am a big tv customer since 8 years. Since 7 days i am not getting
Sun tv +k tv and some other channels. Why? Getting some new channels. I want to know the reason. And your future plans?
My due date for renewal is in nov.2017. I contacted your customer care by phone. But could not get the customer care officer.
Please reply.
My smart card no ;[protected]
Thank you,
R....

Past few days sun network channels were discontinued and trying to reach customer care relience big tv, but getting disconnected automatically. Money paid for south pack and it includes sun network... Now no clue who can address above problem and no other alternative to connect reliance customer care. Kindly look into this issue. Really upset way relience big tv customer works...

I took telugu channels package but in that recently gemini related channels like gemini tv, gemini movies, gemini music are not coming. Previously e tv related channels like e tv, e tv plus etc.. Didn't came but now they are coming. So i kindly request you to give access to gemini related channels as quickly as possible. I think this problem can be solved by your team....

Dear sir,
My smart card no[protected] name : ameet place: hyderabad since last 10 days, reliance big tv has stopped airing all sun network channels such as gemini tv, gemini comedy, gemini news, udaya tv. There has been very poor response on the customer care number [protected]. Please take immediate action to display sun network channel as i assume reliance big tv has not paid the dues to sun due to which the channels are not coming....

I am facing error 400 issue since 1 week.
Complained to customer care no: [protected] many times. They say they registered complaint for technician.
They are not giving scope to speak to the operator. It says "this facility is temporarily suspended
Complained on online many times..
No tv transmission
No response from technicians or their team or customer care.

A/c no:[protected]
Antony...

Hi,
My name is ravikumar and smart card no. Is[protected]Big tv).

Last one-month sun network channels are not working "sun tv, sun music, adithya, k tv, sun news...,
And also i received the message on display that it is due to technical problem sun network not available.
But for the last one week, the problem is still there. We are unable to contact customer care.

How to file consumer...

I have tried to contact our customer care through [protected] and [protected] in many times (More than 10 times in working hours) and also through your reliance digital tv app. But i did not get to your customer care person. Now i can not control my patience to call you again. So please resolve our customer service problem as soon as possible. I need to deactivate and activate some additional packs. As time runs my money is also wasting....

Dear sir

I have recharged on my smart card no[protected] with rs 215/- on 14 october 2017, but its showing below error message in my tv.

"error 200 unsubscribed channel"

I have also trying to contact customer care but can't connect with customer representative only saying its invalid number. Please take necessary action at your end as early as possible....

I have subscribed for yearly subscription till august 2018 by paying a huge amount for my dth connection having sim card no.[protected].

All of a sudden all the sun tv network tamil channels are removed from the broadcasting from 1st of october initially there was a display that services to these channels will be resumed shortly. To my utter shock they have stated telecasting other tamil channels available free to them.br...

Reliance big tv all of sudden removed all sun network channels without any notification? I already recharged but did they give money back? Worst customer care service no one is answering when i called to customer care from past 2 days.
Reliance digital should come up with the answer and should come up with reason, refund the money back to customers...

We are not getting channels of sun networks like gemini tv, gemini movies etc. So i want to know the details of it and i also trying to contact customer care but you people are terminating connection to customer care. Ivrs call is saying "sorry for inconvenience present we have stopped the services temporarily. So please try after sometime". So how can we contact customer care for our problems to resolve immediately
Smart card no.[protected]br...