Reliance BigTV Complaints & Reviews

My big tv account no.[protected] am also having problem for last 5 days am not getting any sun network channels. I tried so many times to reach customer care but i couldnt. This is very worst behaviour from reliance big tv. Organisation like reliance group should come to people/customers and say whats happening with sun network. It is very shame to reliance group that they are feared to face their own valuable customers. Am sure because...

My name c. Sugumar
My reliance big tv dth smart card no[protected]
I have recharged last month sept 20th for "silver package" with two tamil channels package by paying rs 3600/= (Annual)
Last 15 dys sun net work channels not airing in the tv totally disconnected. Only blank dark screen displays. Sun tv net work are sun tv sun music ktv sun news etc. All disconnected.
Customer care tollfree no not working.. No...

Dear sir, i am not using my reliance digital tv since last 3 months. I would like to activate the connection now. My smart card no. Is[protected]. I tried to call customer care several times but i am not able to connect. The line is getting disconnected as soon as i enter my smart card no. But till now no one has responded. Please let me know how to reactivate my smart card....

Here in hyderabad many times dialed tollfree number [protected] to register complaint but they are not responding, customer care people what they are doing, not resceiving complaint and not responding to it. This is bad on your part. Since 10 days we are facing these and nobody rectifying it. Our smart card number[protected] and immediately solve the problem....

Reliance bigtv — sun network channels not working
Hi, my name subramani karumban..... From 3 oct this occurred
My reliance digital tv smart card number is[protected]. From last week sun network channels (Sun tv, ktv, adithya, sun music) arent coming. I couldnt contact the customer care representatives. Kindly resolve this issue at the earliest, because those are the channels which i view most. Also please refund the amount...

Hi Team,

Since 5th October 2017, we are not able to view sun network channels.

We have a yearly subscription in reliance Big DTH and we have subscribe for Tamil regional channels which includes Sun network channels in the South package. During the last 10 days this Sun network channels like Sun TV Sun News are blank and we are not able to view these channels. To lodge a complaint we tried calling the customer...

My smart card number is[protected].
Discontinued since 3 oct 2017.

I have subscribed for silver sports plus pack for 1year in june 2017. From the last 7 days we have observed that we are unable to view ten3 and sony mix channel. We are not sure why suddenly our subscribed channel has been discontinued without any intimation. We tried contacting customer support via call and mail but unable anyone from last 7 days...

Smart card #[protected]
Sun network channels are not available for past few days and you cannot reach customer support. After going through ivr they disconnects the call. This is not the way to treat your customers who has been with you inspite of disconnecting so many channels in the past few years. I'm a long time customer. This has to be rectified or i will switch to some better provider....

The signal quality is very bad and due to this i am not able to view any channels neither configure.
I tried calling the customer care but it says the operator is not available after asking all the options. The service is very bad and pathetic. I am not finding any other number except [protected] to contact the customer care or the concerned technical team. But i receive calls from reliance ppl asking to recharge from local number...

My big tv account no.[protected] am also having problem for last 5 days am not getting any sun network channels. I tried so many times to reach customer care but i couldnt. This is very worst behaviour from reliance big tv. Organisation like reliance group should come to people/customers and say whats happening with sun network. It is very shame to reliance group that they are feared to face their own valuable customers. Am sure because...

My reliance digital tv smart card number is[protected]. From last week sun network channels (Sun tv, ktv, sun music) arent coming. I couldnt contact the customer care representatives. Kindly resolve this issue at the earliest, because those are the channels which i view most. Also please refund the amount for as many days the channels didn't come.
Please take this issue as high priority else ill be forced to go to consumer court....

Smart card #[protected]
No sun network channels are available for past few days and you cannot reach customer support. After going through ivr they disconnects the call. This is not the way to treat your customers who has been with you inspite of disconnecting so many channels in the past few years. I'm a long time customer. This has to be rectified or i will switch to some better provider....

My smart card number is[protected].

Sun networks channels are not coming for the past 1 week.

Please fix this asap.

Unable to contact customer care also.

This is really bad.

I am able to see a lot of complaints regarding the same issue.

But no actions are taken immediately.

Bad experience in using this service.

Fix...

I doubt why they are running customer care service. If they cannot respond to calls better to shut down the service. Coming to point the sun group network channels are not available for about a week. They should refund the amount as we primarily recharged for watching those channels.

If they cannot solve the problem discontinue the channels and refund my money. I can move to some better dth service. Dont think people are stupid...

Dear sir,
My smart card no[protected] name : karthik registered mobile no [protected]. Place: kangayam tamil nadu. I had subscribed annual subscription. Last 5 days sun group channels sun, ktv, aditya, chutti all sun channels stopped. I couldn't get your customers care no due to your poor service. Big tv office is not in kangayam. I had to go tirupur 50 km's far away from my town. My age is 60. I am not getting proper response from...

Dear sir,
My smart card no[protected] name : kunaseelan a registered mobile no [protected]. Place: perambalur tamil nadu. I had subscribed annual subscription. Last 5 days sun group channels sun, ktv, aditya, chutti all sun channels stopped. I couldn't get your customers care no due to your poor service. Big tv office is not in perambalur. I had to go trichy 100 km's far away from my town. My age is 70. I am not getting proper response...

Our smart card no. Is[protected]... From 3rd october sun network channels are not working sun tv, sun music, sun news, ktv, gemini tv, etc., and the message is that due to technical problem of sun network it is not available. Please attend and rectify this problem. Note for the last one week the problem is exist. As checked with neighbors there is no issue on the sun network. Please note if the problem continues like this there is no way...

I am taranath, sun network / udaya channel not coming from last 6 days, related to this i tried to contact customer care, but it is not connecting, calls will get disconnect automatically.
I am using reliance big tv from last 9 years with the subscriber number [protected]. Connecting cc is the hectic task. I never seen this kind of worst service from any service provider.
I hope you will understand the pain of the customer...

I had opted for bbc channel and paid for it. But with out my consent you stopped telecasting that channel and started wion channel in lieu, which i dont prefer. Recently for the past 01 week even the telecast of gemini and itsnet work channels are stopped citing technical problems. Above all your customer care tel no. Is also not working. I request you to restore all those channels....

My name is anantha prasad... Sun network channels are not working... From 3rd october morning itself till date... Even the customer service is not working... Only the computer voice is coming they are connecting it to the service person... Customers services is also not working from 3rd october till now... If this problem continues i will surely discontinue the service......