Reliance BigTV Complaints & Reviews

I have made online payment of rs. 1999 for new connection on 03.01.2019. My booking id is r[protected]. I was assured in written message from the company that i will get installation within 10-15 working days but there is no response at all after expiring 15 days moreover customer care numbers are all always busy with the answers that all line to this route are busy.

No support at all. Worst services at the part of reliance. I need immediate solution else i will move to consumer forum.

Hi,
I wanted to cancel my reliance big tv prebooking and want my refund of 499rs bacause when i prebooked 40 days i got message that the installation will be done within 40 days, but even after several follow up i did not get any installation call. I dont want this kind of support in future also so i decided not to go for reliance big tv. Please refund my money back. I only have booking id which i receieved after prebooking. Booking id is 14523507. Cancel this booking and immediately refund my money.

Reliance big tv — no refund and no installation of dth
Babasaheb dattu shelar on jan 16, 2019
I have booked (Booking id is: 14551569&[protected] nos of connection of reliance big tv on jun 12th 2018, as they promised for installation their dth set within 30 to 45 days, but till january 16th 2019 the did not installed. I asked to cc for refund of both bookings, they suggested me to send an email...

Dear sir

This is complaint which make you inform that your operator hasn't come yet to set a new setup box. The costumer had paid the amount on December 16th 2018 and on December 17th they had informed us that they will come on any day between 10 to 15 working days. But the date was over and now he is not receiving the calls.
The operator's number is [protected].

The costumer hope that the operator will come soon as possible.

I have pre booked of reliance big tv on 06.03.18 vide booking no. 14559927, and you are installed the same on 05.01.2019 vide customer id no.[protected]. My subscribe id no. 70511855. I have not find my smart card number in set up box.

Please tell me my independent tv smart card number. So i have use reliance tv app and update my channels and update my service.

Please tell me my scn.

I was booked independent TV settopbox on 29/11/2018 and my workorder no is 832516, and my Booking ID is R[protected], service request no is 1089135, till now installation not been completed even after repeated reminders to your customer care and again and again they are giving me false assurance So I'm seriously disappointed... Kindly REFUND MY AMOUNT back to debited account...

Thank you

Regards

Shivappa N...

I have booked (Booking ID Is: 12501831 &[protected] nos of connection of Reliance Big TV on march 9th 2018, as they promised for installation their DTH set within 30 to 45 days, but till January 14th 2019 the did not installed. In last month of Dec-26th I received a SMS with customer ID: [protected] & [protected], that both connections are installed but actually it is not. (In between I have transferred from stated address to other location.) after that I called CC, they reply me to that SMS was send to you by mistaken. I asked to CC for refund of both bookings, they suggested me to send an email on their customer care email ([protected]@independenttv.in). I did this but I did not get any reply from their site. again I called them on 9 th Jan 2019 and asked about it. again they reply to send and email on said email ID and I did it, but I did not reply again. Today I called them again and they are rely me for same. Now I am fade-up with them. I want my money back but I don't have any way for it.

I was booked independent tv settopbox on 22/12/2018 and my workorder no is 985605, and my customer id is [protected], till now installation not been completed even after repeated reminders to your customer care and again and again they are giving me false assurance so i'm seriously disappointed... Kindly refund my amount back to debited account...

Thank you

Regards

Shivappa n

We are very unhappy with your company worst service. Big tv recharged with 220/+ again with 50/- still no channels resumed. Showing error 200.
We have been talking to customer care executive but no use of them/service. What kind of service providers are looting indians
This is why naxalites are there in india after facing many problems from higher/authority looters.
I want to expel this type of service providers from india.

Smart card no.[protected]
Thanks

Reliance didn't install my setup box on given time (30-45 days) as promised.. I was booked my order on 01st march 2018. Now, i want my refund of 500/- back. But nobody giving me right information about this.
I called several time on customer care and also wrote many email also for refund. They told me that they have no information about reliance big tv refund status and said that this independent tv now.

I also sent a mail on [protected]@rbtv.in but didn't get any update till now.

Now, i have purchased other setup box from market. So, i need my refund only.
Below are my details-
Rohit sharma
Customer id: [protected]
Date:[protected]
Email - rohit. [protected]@cspl.co.in

Sir maine apna indepndent tv 3 march 2018 ko book kiya tha per abhi bhi install nahi ho paya hai jab ki maine 499 rupay paid bhi kiye thy kai baar costomer care p baat bhi ki per koi sahi jankari nahi di ja rahi hai atah aap se nivedan hai ki meri samasya ka samadhaan karne ki kripa kare aap ki mahan kripa hogi
[protected]
Plz sir help me plz plz plz

I had a made a payment for new independent connection around march last year 2018 and since than almost 1 year has passed i have not even got any connection nor money has been refunded these people are fraud, large number of people have been duped but for some reason government of india or trai is hesitant to take any action against reliance big tv which has openly cheated large number of people just as freedom mobile did. I have seen large number of complaints against them but there must some involvement at higher level of trai which has failed to intiate anything against these fraudsters.
Hope someone helpful reads this and big tv is legally dealt with for such frauds.

Thanks
Kartar singh nagar
Mob. [protected]

Am an unfortunate customer of independent tv since 10th nov, who is, despite paying full, is denies to get services from last 60 days.
From 10th nov, i am facing total "signal lost" on my tv. I complained this on the customer care so many time, but the replies were totally disappointing. Their customer care replied different statement every timedifferent

Every body told "problem will be resolved in 24-48 hours. No need to take any service request no."
* i didn't receive any call. No one came to resolve the issue.

Also told that please talk to your distributor. I called them also so many time but nobody pickedup the phone. Now am fed up and can't underestand where i can get the solution

I am booked reliance big tv on 03.03.2018 and my booking id is 12526194. The amount of rs. 499/- has already paid on 03.03.2018. After ten month i. E 11.01.2019, there is no response from reliance company and tall free number is also not working.
This is major fraud maid by reliance company. I strongly condemn this and honorable court may take action against this.
I requested to refund my amount with interest.

Reliance big tv - new dish tv connection and installation.
Ref: tty tdd: [protected]
I sent rs.499/- as initial payment for big-tv installation to reliance company on 4th april 2018. Nearly 9 months over — there is no response from reliance company the toll free number also not working.
This is the major fraud made by reliance company apart from they are looting indian economy already.
I strongly condemn this. And honorable court may take action against this.
I request my money to be refunded with interest.

Hi,
I wanted to cancel my reliance big tv prebooking and want my refund of 1999rs bacause when i prebooked 93 days i got message that the installation will be done within 40 days, but even after several follow up i did not get any installation call. I dont want this kind of support in future also so i decided not to go for reliance big tv. Please refund my money back. I only have booking id which i receieved after prebooking. Booking id is [protected]. Cancel this booking and immediately refund my money.

My reliance digital tv smart card no. Is[protected], i have recharged my account via paytm and my recharge was successful after that it has been two days my channels are still not working and i have called the customer care more than a dozen times and every time they say our servers are down i am really irritated by their service. I need immediate assistance regarding my problem.

I have recently purchased reliance big tv which was booked on 12.03.2018 & installation was done on 16.12.2018 (Very speedy) only after approximately nine month vide customer id [protected]. However, from the very next two or three days the error 400 is being appearing on the screen. I had made complaint to the customer care number but executive tried to misguide me on the pretext that please wait there may be bad weather conditions or some other after all finally they register my complaint on 01.012019 vide complaint number 1705652. The executive promised me the issue shall be resolved within 24 hours but the same was not resolved. When i called next day, they apprised me that as per policy issue will be resolved withing 24 to 48 hours. When i called on 04.01.2019, executive informed me that there are weekly offs on saturday & sunday & hence your complaint will be attended only on monday i. E. On 07.01.2019 but till date issue has not been resolved and even after daily regular follow up from last three days they are replying only that issue will be resolved with 24 hours but nothing is done till date.

Regards,
Navneet mudhgal
Hathras

I have booked for new connection 2 months back. I paid rs. 1999 by online mode with booking id 787189... They promised me available the connection within 10 to 15 days.. But they are not provide the connection till present day.. & not refund my money.. When i am calling to company coustmer care... They are not giving any information to me.. Pls i want my money back. Thank you...

My Reliance big TV booking id 14556486 and I pay money but connection not supply to me and we have taken connection in July 2018, normaly Reliance promise connection give in 30-45 day but after 6 months also reliance dth promise not complete. So give my connection and solve my problems and I have contacting so many times in customer care center they are saying every weak we will resolve your problem with in 7 days and also I wrote 29 mails to customer care email I have not received proper response from reliance dth service center, please resolve my issue .