Reliance BigTV Complaints & Reviews

Independent TV not installed till date 15 day s are over and your customer care no is not reachable
I was pre-book your independent TV on 2nd December 2018 I got my booking details on 3rd December 2018 that details are as given below
Work order no - 850029
Customer ID - [protected]
Booking ID - R[protected]
Service request No - 1124248
Payment By Paytm SBIPG[protected] Independenttv Paytm Mumbai
Today I'm waiting for technician but no one reach to me
So today I'm competent to the consumer forum and they send me a complent no 1063906
Please I'm inform to install my independent TV today or refund my money with interest

I installed new reliance big tv connection from installation day about 90% channels are seen in cinemascope while 10% channels are seen in full screen in our city no mechanical available to solve the problem and when advertisement starts. The screen become too short to solve this problem. I call customer care but they cannot solve the problem so. Kindly give the priority to solve the problem
Thanks
Sanjay mungle
[protected]

Beg to say that i buy online setup box on 03/12/2018. And i get id on next day id.[protected]. Name of vivek yadav. Daily customer executive says tomorrow your tv install but noone came to install. & never tell about dealer or technicians name or number. There is no other number where i do complaint i dont know what i do please do me a favor. Please install this dth as soon as possible.

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Satellite, cable dth tvreliance bigtv reliance independent tv
Reliance bigtv — reliance independent tv

5 reviews
Sunil kumar sagar on oct 2, 2018
Submit a complaint
Dear sir
I complain i received a message dear customer welcome to the independent tv family your customer id is [protected] and your offer activated is freedom 1999 happy viewing

But i have no receive our setup box
Till date so please action my complaint
I going consumer court agains comapany and local dealer
My registered mobile no is [protected]

My name is alok kumar yadav
Adress - shankar nagar colony, hiramanpur, sarnath, varanasi
Pin - 221007
Number [protected]
My independent tv is showing error 400 signal lost since 6 days i have registered complaint 3 time on customer care number my recent compalaint number is 1338824
But till no hearing and no body come to see my independent tv problem it is worst service than any other dth provider, tired from calling them again and again

I booked independence TV at 17 November 2018
but today date 19 December 2018 not come the independence dice that I can gave my money back
Give me answer fast
You will be not give refund fast than I take action for you
I am sent many emails but answer give is addresse not be found
I was called in independence TV customer care number but he wasn't give sure answer

On 13/12/2018 i had booked independent tv booking canceled. (Booking number is :-r[protected] my ragister number is : - [protected],
Name :- kumar chavan
Last 3 day's i am trying to contact with toll free help center but it is not reachable, i am not having any idea how many day's it will take to refund my money.
I hope my problem will resolve soon & will gate my money back.

I tried talk with your dealer but who is he or she don't know.

I have booked a Reliance digital TV connection on 04/03/2018. I have not received any detail/update regarding delivery.

On repeated calling to their customer care, they failed to resolve this problem.
I have no trust in this company and i want refund on priority basis.

I have attached copy of details regarding payment with this complaint.

I want a complete refund of money (499 INR).

Hi,
I wanted to cancel my reliance big tv prebooking and want my refund of rs. 998/- bacause when i prebooked 40 days i got message that the installation will be done within 40 days, but even after several follow up i did not get any installation call. I dont want this kind of support in future also so i decided not to go for reliance big tv. Please refund my money back. I only have booking id which i receieved after prebooking. Booking id is a12911520. Cancel this booking and immediately refund my money.

Main reliance big tv ka connection bukhar aaya tha 6 march ko joker mujhe aaj tak nahi mila hai jiski booking id number[protected] mujhe pata lage din ka waqt diya gaya tha watch 120 din hone ja rahe mera correction mujhe available karenge ki mandya ki jai help me main biswa customer care number milaya customer care number hai[protected] is number maine bahut bar try that try lekin meri koi baat nahi ki gayi mera connection mujhe kab milega ya tu mera paisa dikha ja jaane ja mera connection mujhe diya jaye mai mai bahut pareshan ho chuka hoon please meri madat ki jaye mera contact number hai[protected] is number 4 straight karaya tha jo ki company karti hai mera connection booking number show nahi ho raha hai please meri madat ki jai

I have done this transaction on 19th march for subscription of reliance digital tv. Even after 9+ months, till date i have not received any installation request or any information. Their call center is shut down now; even before 5 months i have contacted them there was not firm response on when the dish tv will be commissioned.
I think this is a big fraud by anil ambani led reliance big tv. They are not taking any action by refund or installation.

Kuldeep yadav says:
December15, 2018 at 07.55 pm
Subject: rbtv dth installation not done.
My name:kuldeep yadav
My city: alwar
My state: rajasthan
My complaint against: reliance big tv
Complaint category: reliance complaints
Claim amount (Approx.): 499
My complaint description:
Sir/madam,
As per reliance digital tv offer advertisement on online i booked reliance digital dish tv on 11 march 2018. My dth booking id is:[protected] and response message comes reliance digital tv end as it will be installed between 30 to 45 days. But today 9 month time gone but still any installation response not yet received from reliance digital tv end. I tried multiple times by phone to reliance digitaltv contacts provided by reliance digital tv and the contact numbers are not using and not responding now by reliance digital tv. Reliance digital tv is cheating the consumer and having my advance amount of 499 received from me via online paid by mysel[censored]sing my credit card. Reliance digital tv is not ready for provide dish installation to consumers.
I request you to please take action to get me my installation reliance digital tv. I will contact with mr subash bedi from big tv but he tell me last 15 days reply he will not and installe my dish tv and he suggested me to contact customer care his contact number is [protected]
When i contact customer care they tell me that my connection has installed since 30 november 2018
Your distributors are fraud
I have not received my dish tv till today 15 december 2018
Plzz help me
Kuldeep yadav – registration id:[protected]
Ragistration no is [protected]

Subject: RBTV DTH Installation Not Done.
My Name:kuldeep yadav
My City: alwar
My State: rajasthan
My Complaint Against: RELIANCE BIG TV
Complaint Category: Reliance Complaints
Claim Amount (Approx.): 499
My Complaint Description:
Sir/Madam,
As per reliance digital tv offer advertisement on online I booked reliance digital dish tv on 11 March 2018. My dth booking ID is:[protected] And response message comes reliance digital tv end as it will be installed between 30 to 45 days. But today 9 month time gone but still any installation response not yet received from reliance digital tv end. I tried multiple times by phone to reliance digitaltv contacts provided by reliance digital tv and the contact numbers are not using and not responding now by reliance digital tv. Reliance digital tv is cheating the consumer and having my advance amount of 499 received from me via online paid by mysel[censored]sing my credit card. Reliance digital tv is not ready for provide dish installation to consumers.
I request you to please take action to get installation my reliance big digital TV I will contact with me subhash bedi from big TV but he tell me last 1 month reply that he will not install my dish TV and suggest me contact customer care his contact number is [protected] plzz help me
Amitabh Malik– Registration ID:[protected]
Ragistration no [protected]

I have applied for new connection on 23.11.2018 and paid rs 2000. My booking id is r[protected] cust id [protected].
After completion of 23 days i didn't get connection.
I have called customer care 4 times but they are not clearly tell about when i will get my connection. Every time they are telling in one week i will get connection.
They are not provided local dealer details
Even they not canceling my order and not refund ing my deposit amount. Resolve the issue

I have made the payment for new connection on 29th october & my booking id is r70007914. Nobody has come for the installation after 1.5 months despite so many follow ups on customer care number. Every time they give me false commitments.

My details are given below:

Customer id: [protected]
Date:[protected]
Contact no.: [protected]
Address: india haryana gurgaon h. No.290, sector 9, behind community center, 122001

Please resolve this issue asap.
Regards,
Navdeep
[protected]

Reliance bigtv — installation pending last 8 months-booking id-a12955229
Mohammed saheed on dec 11, 2018
Dear sir/mam,

I have advance booked reliance big tv by paying rs.499/- on dt-20.03.2018.
As per rule company completes the installation within 30 to 45 days, but still the installation is pending.
Since the last 2 months company's employees & distributers only say that today the installation will be done, but their today does never come.

My booking id - a12950711
Mob no. [protected]
So, it is my complaint to resolve the issue as soon as possible, otherwise return the amount with compensation.

I have booked this dth on 23/11/2018 (R[protected] and company committed to provide connection within 10-15 working days. I disconnected my existing connection after believing that i will get reliance connection, but i must admit service can never be improved.
I sent email to [protected]@independenttv.in, [protected]@rbtv.in,
[protected]@rbtv.in, shainaz. [protected]@relianceada.com, no response.
I've called customer care as well, and i get as usual response that it will be done in 5-7 days... Every time i call, same response. I've informed to cancel my booking, but they refused so i am writing this to this group as directed. Customer care is unprofessional and disconnecting my call so i do not understand what they are expecting. I have sent more than 100+ emails and doing regular follow up, but looks like this is also a scheme of taking peoples money.

Kindly cancel my booking and refund my amount paid to reliance rs.1999. I've to cancel this connection to avoid future problems related to this.

Let me know how many days it will take to get the connection closed and processing refund.

From last one week our tv programs are not came. It shows error 400 as our connection is just one month old. So resolve the problem at the earliest please. My contact no. Is [protected]
My present address is.
Shrinathji bhardwaj
Lig 27 mahavidhya colony mathura 281001
So please provide service person to resolve this problem at the earliest. While call to customer care no. There is no positive response from their side.

Hi,

I have purchased independant tv connection online below are the details.

Dear customer, welcome to independent tv family your booking id - r70007850 and installation will done within 10 to 15 working days.

Dear customer, your workorder no is 607988, and your customer id is [protected], your installation will be completed shortly. Independent tv

Please let me know when are you going to install the tv or else please refund the money rs. 1999/-

I have purchased this package during oct end 2018

Please call me for any info.

Thanks
Mangesh chaturbhuj
[protected]

Reliance bigtv — about my new dth connection in independence tv
Gurgaon ncr
I had applied for new dth connection (Independent tv) on 21/11/2018 through online payment. I did not get connection or refund still now. I have to face mental, psychological and economical problem regarding this. I had talked customer care representative regarding this many times. Alwaysthey only told after a week your problem will be solve. I did not get connection or refund. Today i talked company customer care representative regarding this but his behave to talk is not good. Kindly solve my problem as soon as possible...