Reliance BigTV Complaints & Reviews

Reliance is just bluffing people's I did pre-booking in March 2018 and still I didnt recieve . If I call customer care they will tell it will be installed in 7days from last 2 months 7 days are not happening. Please help out and don't even book this . I think this is scam to collect money . The customer care is also horrible they don't even know speak properly. There is no tracking also. Please help...

Hi team,

I have booked my new dth connection in april 2018 and it has been 5 months i did not get my new connection.
I have called customer support many time but they are not supporting. It was the worst customer support i have seen in my whole life.
Customer care is rude and they have no worry of anything.

My registered mobile number is [protected]...

My smart card no[protected]
I am 9 years old reliance big tv customer and i took 2 years long term plan-, rs2500, on 1st week of march 2018.
I shifted house on 1st may and called customer care and paid amount rs200 to uninstall at old house and install at new house. 140 days over and daily i am calling customer care but there is no out come, no one came to uninstall from old house and to install at new house.
br...

As per your advertisement dt. 20th march, 2018 in local newspaper "lokmat", i have booked your reliance big tv dth service through your website www.reliancebigtv.com and paid rs.499/- in advance. But till date the said service has not been continued and activate. I am so much time communicated your toll free number about installation of dth box and its services but your concerned officials give me only promises to install the dth box in earlier....

I have booked Relinace BIG TV Connection on 03/03/ 3018 with 499.00 booking amount. and my booking ID is is 12525620 and No of Connections 1 and after booking he mail to me that "congratulations! for Booking Your RBIG TV Connection. Installation will be done between 30 to 45 Days.Your Booking ID is 12525620 and No of Connections 1", but uptill today neither my connection is installed nor my amount is refunded in my account....

I had booked the reliance dth connection 45 days back. It was supposed to installed on or before 45 days but till it is not installed. I am regularly asking for status but there is no reply over mail and there only one contact no. Is always not reachable since 20 days.

There is complete mail (Trailing) from company and follow up mails from my side but no result till date.

Regards,

Pankaj guptabr...

I have pre booked reliance big tv for my home & the pre booking receipt no. Mh[protected]; booking id is 14556164, transaction reference no. Nuti[protected] paid online thru bank dtd 18.07.2018
When i called your customer care no.[protected] for my status, they were unable to locate my mobile register number also not able to get my name in your list, even they were not able to register or update my name and my mobile no. Can you...

I booked reliance bigtv in march in prebooking phase and you promised that it will installed in next. 30-45 days and then i waited then called u and waited till july and nothing happened so i recharged my dishtv for 1 year now you called that it will be installed in one week then what should i do with dish tv? So i need my refund of 500 inr
Booking contact number - [protected]...

I have book a DTH connection with Reliance Big tv on 9 july 18 by making a payment of Rs. 499/-
which is not installed in 45 as scheduled
The details are

Sukhbir Singh
Pre booking no. 14555443
Every time called customer care they said in next seven your connection being installed.
Now i want to refund my money Rs.499
Pre booking id is 14555443...

Hi,
I wanted to cancel my reliance big tv prebooking and want my refund of 499rs bacause when i prebooked 40 days i got message that the installation will be done within 40 days, but even after several follow up i did not get any installation call. I dont want this kind of support in future also so i decided not to go for reliance big tv. Please refund my money back. My customer id is [protected]. Cancel this booking and immediately...

I have registered for jio dth on 1st march 2018 by paying prebooking amount rs.500. The booking id is 12505087. I got messages for multiple incidents saying the installation will be done between 30 to 45 days. Now 200+ days crossed. No installation happened. No one approached me related to installation. I donot find way to talk with reliance.
The last message was on 5th may. Then no more communication. Reliance, the cheater....

Hello,

I have booked rbig tv connection on march 26'2018, booking no 14521654, paid amount rs. 499/-, still there is no any update.

Message received...

Congratulations! For booking your rbig tv connection. Installation will be done between 30 t 45 days. Your booking id is 14521654 and no of connections 1.

This is fraud by reliance, now even there toll free number not working...

Hi, i have applied for reliance big tv 3 connections on march and promised installation date was may. But till now no response from them.
I have called them multiple times and emailed for refund also.
They are least bother to support us and now there call center is also not working

They literally looted us.
They cheated all public and not responding now.

Please refund my money....

My smart card no[protected]
I am 9 years old reliance big tv customer and i took 2 years long term plan on 1st week of march 2018.
I shifted house on 1st may and raised a request on 1st may and called customer care and paid amount. And till now no one came to uninstall from old house and to install at new house.

Could you please provide me service or return my total money asap....

Dear sir
My prebooking massage

Congratulations! For booking your rbig tv connection. Installation will be done between 30 to 45 days. Your booking id is 12501245 and no of connections 1

I got this massage but your new software my brebookin connection detail not found still now not installed since my booking done 01/03/2018 please verify my details and instal my connection
Got this massage not found...

Dear reliance digital tv
My booking id is a12900654
Till date no communication received from this company. I think yours is fraud company and you have fooled innocent people kindly refund my money.
Below message i received after my payment.
(Congratulations! For booking your rbig tv connection. Installation will be done between 30 to 45 days. Your booking id is a12900654 and no of connections 1)...

Sir I booked a big tv connection in March 2018 .I paid 500 rupees in advance .bit till today there is no connection in my home..my city is rajpura(. Punjab).my registered mobile no.[protected]..please complete my order..other wise I go the. Refund my advance..I call the customer care number many time in this pirod but no rinspons from other side..please solve my problam...

Hi,
I wanted to cancel my reliance big tv prebooking and want my refund of 499rs bacause when i prebooked 40 days i got message that the installation will be done within 40 days, but even after several follow up i did not get any installation call. I dont want this kind of support in future also so i decided not to go for reliance big tv. Please refund my money back. I only have booking id which i receieved after prebooking. Booking...

Hi All,

This is an update towards the BIG TV, as I've received the connection after such a long five-month battle. BIG TV has shut down it has been taken over by Independent TV and they started installing the setup box at each and every household from 1st of September. Please be patient and if you still don't receive till the end of the month go through this procedure.

1) Call consumer helpline they will guide...

I have been calling reliance customer service since April as I have been told that installation will be done post 45 days after subscribing for the new connection. Then I received SMS that installation will be done in June.
Since June all I have been told it will be done by the weekend for sure, we have sent email to notify our vendor for installation, you don't need to worry. Most pathetic service provider I ever saw in the modern...