Reliance BigTV Complaints & Reviews

Reliance is just bluffing people's I did pre-booking in March 2018 and still I didnt recieve . If I call customer care they will tell it will be installed in 7days from last 2 months 7 days are not happening. Please help out and don't even book this . I think this is scam to collect money . The customer care is also horrible they don't even know speak properly. There is no tracking also. Please help

Hi team,

I have booked my new dth connection in april 2018 and it has been 5 months i did not get my new connection.
I have called customer support many time but they are not supporting. It was the worst customer support i have seen in my whole life.
Customer care is rude and they have no worry of anything.

My registered mobile number is [protected]

My smart card no[protected]
I am 9 years old reliance big tv customer and i took 2 years long term plan-, rs2500, on 1st week of march 2018.
I shifted house on 1st may and called customer care and paid amount rs200 to uninstall at old house and install at new house. 140 days over and daily i am calling customer care but there is no out come, no one came to uninstall from old house and to install at new house.

Could you please return my total money asap.

As per your advertisement dt. 20th march, 2018 in local newspaper "lokmat", i have booked your reliance big tv dth service through your website www.reliancebigtv.com and paid rs.499/- in advance. But till date the said service has not been continued and activate. I am so much time communicated your toll free number about installation of dth box and its services but your concerned officials give me only promises to install the dth box in earlier. From time to time i have contacted in your officials and they promised me installation of dth box within a week. I am waiting for dth connection from last six months but your company/provider failed to install the same. I am very disappointment in your company service.
I am once again request you kindly provide me dth connection at the earliest, otherwise i will be going to consumer court for want of dis-satisfaction of your services.
Thanking you
(Manoj shende)
[protected]
E-mail : [protected]@gmail.com

I have booked Relinace BIG TV Connection on 03/03/ 3018 with 499.00 booking amount. and my booking ID is is 12525620 and No of Connections 1 and after booking he mail to me that "congratulations! for Booking Your RBIG TV Connection. Installation will be done between 30 to 45 Days.Your Booking ID is 12525620 and No of Connections 1", but uptill today neither my connection is installed nor my amount is refunded in my account.

I had booked the reliance dth connection 45 days back. It was supposed to installed on or before 45 days but till it is not installed. I am regularly asking for status but there is no reply over mail and there only one contact no. Is always not reachable since 20 days.

There is complete mail (Trailing) from company and follow up mails from my side but no result till date.

Regards,

Pankaj gupta
Mbl.[protected]
#

Reminder 4

It's end of your waiting period.???

— original message —
From: pankaj gupta [mailto:pankajgupta. [protected]@gmail.com]
Sent: 16 september 2018 19:03
To: 'rdtv. [protected]@relianceada.com'
Subject: re: message from reliance big tv

Reminder 3

Last 5 days?

— original message —
From: pankaj gupta [mailto:pankajgupta. [protected]@gmail.com]
Sent: 11 september 2018 14:55
To: 'rdtv. [protected]@relianceada.com'
Subject: re: message from reliance big tv

There is no reply. It seems to be cheated by anil dhiru bhai ambani group. Subscriber should be well informed.

Please reply otherwise the matter will be raised at broadcast authority.

— original message —
From: pankaj gupta [mailto:pankajgupta. [protected]@gmail.com]
Sent: 10 september 2018 13:04
To: 'rdtv. [protected]@relianceada.com'
Subject: re: message from reliance big tv

Reminder 2

I can't understand, neither you are reverting on mail nor your toll free no. Is working.

Please let me have status.

Regards.

— original message —
From: pankaj gupta [mailto:pankajgupta. [protected]@gmail.com]
Sent: 05 september 2018 13:00
To: 'rdtv. [protected]@relianceada.com'
Subject: re: message from reliance big tv

Reminder 1

— original message —
From: pankaj gupta [mailto:pankajgupta. [protected]@gmail.com]
Sent: 30 august 2018 14:58
To: 'rdtv. [protected]@relianceada.com'
Subject: re: message from reliance big tv

Awaiting for...

— original message —
From: pankaj gupta [mailto:pankajgupta. [protected]@gmail.com]
Sent: 29 august 2018 20:57
To: 'rdtv. [protected]@relianceada.com'
Subject: re: message from reliance big tv

Dear sir,

As per communication held 10 days back, the connection was supposed to instal by month end but still it is pending.

Please do the needful & oblize.

Regards

— original message —
From: rdtv. [protected]@relianceada.com [mailto:rdtv. [protected]@relianceada.com]
Sent: 06 august 2018 22:06
To: pankajgupta. [protected]@gmail.com
Subject: message from reliance big tv

Dear customer,

Congratulations! For booking your rbig tv connection. Installation will be done between 30 to 45 days. Your booking id is 14557296 and no of connections 1

Regards,
Reliance digital tv

Note:please do not reply to this mail. For any query please send a mail to: [protected]@reliancedigitaltv.com

I have pre booked reliance big tv for my home & the pre booking receipt no. Mh[protected]; booking id is 14556164, transaction reference no. Nuti[protected] paid online thru bank dtd 18.07.2018
When i called your customer care no.[protected] for my status, they were unable to locate my mobile register number also not able to get my name in your list, even they were not able to register or update my name and my mobile no. Can you please help me to get my name and mobile no. Register in you data so whenever i call for status it will be easy to get update from you?
My name : mahendra narayane
Mobile no.: [protected]
Another mobile no. : [protected]
Email id : mahendra. [protected]@glenmarkpharma.com
I have paid thou online bank : 18.07.2018 time 14:38:45
Pament amt (Rs.) : 499; payment mode : netbank
My address : mahendra narayane, d – 604, sheetal dhara complex, sector 7, plot no.24, kamothe, mansarovar railway station, district : raigad. Pin code 410 209
I am unable to get any email or phone calls for status of my per booked reliance big tv detail mentioned above.
Requesting you to do the needful

I booked reliance bigtv in march in prebooking phase and you promised that it will installed in next. 30-45 days and then i waited then called u and waited till july and nothing happened so i recharged my dishtv for 1 year now you called that it will be installed in one week then what should i do with dish tv? So i need my refund of 500 inr
Booking contact number - [protected]

I have book a DTH connection with Reliance Big tv on 9 july 18 by making a payment of Rs. 499/-
which is not installed in 45 as scheduled
The details are

Sukhbir Singh
Pre booking no. 14555443
Every time called customer care they said in next seven your connection being installed.
Now i want to refund my money Rs.499
Pre booking id is 14555443

Hi,
I wanted to cancel my reliance big tv prebooking and want my refund of 499rs bacause when i prebooked 40 days i got message that the installation will be done within 40 days, but even after several follow up i did not get any installation call. I dont want this kind of support in future also so i decided not to go for reliance big tv. Please refund my money back. My customer id is [protected]. Cancel this booking and immediately refund my money.

I have registered for jio dth on 1st march 2018 by paying prebooking amount rs.500. The booking id is 12505087. I got messages for multiple incidents saying the installation will be done between 30 to 45 days. Now 200+ days crossed. No installation happened. No one approached me related to installation. I donot find way to talk with reliance.
The last message was on 5th may. Then no more communication. Reliance, the cheater.

Hello,

I have booked rbig tv connection on march 26'2018, booking no 14521654, paid amount rs. 499/-, still there is no any update.

Message received...

Congratulations! For booking your rbig tv connection. Installation will be done between 30 t 45 days. Your booking id is 14521654 and no of connections 1.

This is fraud by reliance, now even there toll free number not working

Hi, i have applied for reliance big tv 3 connections on march and promised installation date was may. But till now no response from them.
I have called them multiple times and emailed for refund also.
They are least bother to support us and now there call center is also not working

They literally looted us.
They cheated all public and not responding now.

Please refund my money.

My smart card no[protected]
I am 9 years old reliance big tv customer and i took 2 years long term plan on 1st week of march 2018.
I shifted house on 1st may and raised a request on 1st may and called customer care and paid amount. And till now no one came to uninstall from old house and to install at new house.

Could you please provide me service or return my total money asap.

Dear sir
My prebooking massage

Congratulations! For booking your rbig tv connection. Installation will be done between 30 to 45 days. Your booking id is 12501245 and no of connections 1

I got this massage but your new software my brebookin connection detail not found still now not installed since my booking done 01/03/2018 please verify my details and instal my connection
Got this massage not found your new software and mail id is [protected]@yahoo.com

Thank you
Mohd maqbool ali
Booking id 12501245

Dear reliance digital tv
My booking id is a12900654
Till date no communication received from this company. I think yours is fraud company and you have fooled innocent people kindly refund my money.
Below message i received after my payment.
(Congratulations! For booking your rbig tv connection. Installation will be done between 30 to 45 days. Your booking id is a12900654 and no of connections 1)

Sir I booked a big tv connection in March 2018 .I paid 500 rupees in advance .bit till today there is no connection in my home..my city is rajpura(. Punjab).my registered mobile no.[protected]..please complete my order..other wise I go the. Refund my advance..I call the customer care number many time in this pirod but no rinspons from other side..please solve my problam

Hi,
I wanted to cancel my reliance big tv prebooking and want my refund of 499rs bacause when i prebooked 40 days i got message that the installation will be done within 40 days, but even after several follow up i did not get any installation call. I dont want this kind of support in future also so i decided not to go for reliance big tv. Please refund my money back. I only have booking id which i receieved after prebooking. Booking id is 12525097. Cancel this booking and immediately refund my money.

Hi All,

This is an update towards the BIG TV, as I've received the connection after such a long five-month battle. BIG TV has shut down it has been taken over by Independent TV and they started installing the setup box at each and every household from 1st of September. Please be patient and if you still don't receive till the end of the month go through this procedure.

1) Call consumer helpline they will guide you to drop a complaint to Information & Broadcast minister. Once complain logged.
2) Use that complain as a proof and you can file a case @100 Rs at any nearby consumer court and you would need any lawyer for that.
3) Before that, there might be an installation at your place.

On a serious note, the channels which they have provided are best for the market. You will not regret by taking this connection. It's worth the value. But never trust till the end still the Connection gets activated.

I have been calling reliance customer service since April as I have been told that installation will be done post 45 days after subscribing for the new connection. Then I received SMS that installation will be done in June.
Since June all I have been told it will be done by the weekend for sure, we have sent email to notify our vendor for installation, you don't need to worry. Most pathetic service provider I ever saw in the modern era.
I think they were collecting money from people when they launched Reliance BigTv offer, now they paid their debit