Reliance BigTV Complaints & Reviews

Installation not done so far
I have applied for pre booking of r big tv on 09/04/2018 my booking id is a 14543880 as per the massege (Congratulations for booking your rig tv connection. Installation will be done between 30 to 45 days. Your booking id is a 14543880 and no. Of connection 3)
Connection will be done 30 to 45 days. Today is the 3months and 27 days. Rs 1497 is already paid. Please refund my amount.

Thanking you

Sir i paid rs 499 on line reliance big tv connection pre booking charge on date 15/07/2018 by sbi internet banking but no provide id no. or no reliance big tv DTH connection installation OR no any information .provide me so please help me my name lalit kumar patel contect no.[protected]/[protected] v/p garhi district-banswara Rajasthan my pin code no 327022

I had booked two connections around march 2018. Subsequently i received one confirmation email and then two text messages around april/may 2018 about delays in installation. After that the company went incommunicado. All my attempts at contacting the company via email or co tact numbers have failed.
As of now, i feel that i have been royally scammed just like so many other gullible customers by this so called company taking advantage of its behemoth corporate image. Please see below the confirmation email that i received from the company on 9th of march 2018 for booking id number and other details.

Any help in resolution of this matter will be greatly appreciated.

Thanks
Girish pateria
[protected]
[protected]@gmal.com
Dated: 05/09/2018

Dear customer,

Congratulations! For booking your rbig tv connection. Installation will be done between 30 to 45 days. Your booking id is 14514822 and no of connections 2

Regards,
Reliance digital tv

Note:please do not reply to this mail. For any query please send a mail to: [protected]@reliancedigitaltv.com

I had booked two connections with this company in march 2018. For details please see their confirmation email pasted below. I have tried contacting them multiple times over phone and email but all the attempts failed. It seems as if this company took the money of many more gullible customers like me and simply vanished overnight. Can you please help
Me get my money refunded or be provided the promised products/services, or atleast confirm if i have indeed been scammed of my 1000 rupees.

Thanks
Girish pateria
[protected]
[protected]@gmail.com
*

Dear customer,

Congratulations! For booking your rbig tv connection. Installation will be done between 30 to 45 days. Your booking id is 14514822 and no of connections 2

Regards,
Reliance digital tv

Note:please do not reply to this mail. For any query please send a mail to: [protected]@reliancedigitaltv.com

Dear sir this is my second complaint as my previous complaint closed by you as company assured me to installation in Aug. Month . But I m still waiting for that now take a serious action against company as always making me fool .

Dear sir my complaint against Reliance Big Tv (Reliance Digital tv ). I booked reliance digital tv on 12 Mar. 2018 with booking id 14519258 . Company tell me to wait 15 to 45 days for installation . In Apr 2018 i cut my previous service provider connection of Tata sky but still i am waiting for installation . I file complaint on national consumer helpline with complaint number 786717 . I send mail to both level of company customer care and nodel officer but didnt get any reply . When i am calling on customer care number [protected] i cant get sattisfaction as i m requesting to transfer the call to there upper level but they cant did it i have call recording of customer care that they are always refuse to transfer the call . When i am asking for installation they always give postponded date of next month . Now i want to get compensationn for without entertenment from apr. 2018 till date and installation as son as possible .

Kindly give me compensation for inconvenience .

I call on customer service no[protected] &[protected] but both numbers unreachable. I write mail on [protected]@reliancedigitaltv.com 2 times but they not answer.

I got mail from rdtv. [protected]@relianceada.com when i book new connection on their web site as below.

Dear customer,

Congratulations! For booking your rbig tv connection. Installation will be done between 30 to 45 days. Your booking id is 14510135 and no of connections 1

Regards,
Reliance digital tv

Note:please do not reply to this mail. For any query please send a mail to: [protected]@reliancedigitaltv.com

Hi i have made a booking for new connection on 10/04/2018. And was told installation will be done in 45 days

Hi i have made a booking for new connection on 10/04/2018.
And was told installation will be done in 45 days.
And its been more than 4 month
There is no communication from reliance or numbers are reachable.
Tried calling u many many times.
Because of you people there is no setup box connection at my home.
Is this a kind of scam?

Reliance fraud dth company

My booking id 12513897

My email id
Amitkumar. [protected]@gmail.com

My booking id 12513897

I booked and paid rs. 500 as pre booking for big tv didital connection under scheme but even after 4 months the installation is notyet done. Every time i contact customer care they say since booking numbers were very high hence installation will be done by end of the month. Last deadline was august 2018 but now moved to week of sep.

Don't know what to do.

Dear sir / madam

I have order the reliance digital setup box on[protected]

My order no. 12518898

So far no one came to install the setup box in my house

I am registered in reliance website but no one is responded for that till today,. So i am complaining the same.

Hope you could understand my feeling...

With warm regards,

B. Vara prasadara rao
[protected]

Hi,
I want to cancel my reliance big tv prebooking and want my refund of 499rs because when i pre booked it 10th apr 2018 and i got a message that the installation will be done within 40 days, but even after several follow up's i did not get any installation call. I dont want this kind of support in future please refund my money back. I only have booking id which i receieved after prebooking. Cancel this booking and immediately refund my money.

Still i am waiting for my connection my booking id is 14511176, i had booked 7th March 2018. And i had paid 500rs when saw that online booking add 1 year + 4 year free that time i got 1 mail after that i am not get any msg, mail or my new connection. Please refund my money or give me new connection. My contact number is [protected]. And so many times i called to customer care but they are not giving me correct information

I had ordered rbug tv connection on march 01, 2018 with a confirmation message that same will be inrstalled in 30-45 days but its more than 180 days and no response from their side.
Neither they respond nor refunding money.
Even they use abusive language while calling.
My booking id is 12513898. Booking name is manoj kumar gupta.
Request you to help in the above mentioned concern or guide for further action

For pre booking done on 08/03/2018 through booking id 12511888 so installation not done inspite of several reminders. Even requested for refund but not done. Simply giving false assurances. Is reliance big tv planning to deceive costumes by giving false assurances and loot public's money. Will they give clarification.
Customers care representative always gives false assurances.
Reliance is not advising the public about what is going with them.

I have booked reliance digital tv connection in march 2018 and paid rupees rs.499.00 by receipt no. Dl[protected]. I received a messege from reliance that connection will be provided within three months. Almost six months over, still connection not provided and customer care not responding our calls. Kindly provide the connection immediately or return my money rs.499.00.

Booking id:12525124

You debited 500 rs on 1st april 2018 but till yet no confirmation nor any reply from your side for. Tv connection

You taken my hard earned money... Please return back or install the connection
Thomas [protected]
Please reply or install at the earliest... Otherways i will go to consumer court to get my hard earned money
On friday, 3 august, 2018, 1:52:24 pm ist, thomas abraham wrote:

Hi,
I wanted to cancel my reliance big tv prebooking and want my refund of 499rs bacause when i prebooked 40 days i got message that the installation will be done within 40 days, but even after several follow up i did not get any installation call. I dont want this kind of support in future also so i decided not to go for reliance big tv. Please refund my money back. I only have booking id which i receieved after prebooking. Booking id is 14554139. Cancel this booking and immediately refund my money.

My booking id is[protected] dated 20th march 2018, but after 6 moths still not getting any response from the reliance big tv with pre booking for hd set box for satellite tv.
After several contact with customer care center i did not get proper response that when i will get the connection and now there consumer care nos are not working. These are
All india
[protected]
[protected]Toll free)
Timing: 06:00 am to 11:00 pm

Email
[protected]@reliancedigitaltv.com

Enquiry/complaints/escalations
Click here

Write to us
Reliance digital tv.
Reliance centre santacruz,
2nd floor, south wing,
Near prabhat colony,
Off western express highway,
Santacruz (East), mumbai - 400055

This is inform you that I have booked the RBIG TV connection on 4th Aug’18 with booking id[protected] also mention in subject line.
It’s over a month and there is no information regarding the installation and neither I have received any call form your side.
I called to customer care, they asked me the mobile no. which is [protected], they told me that this number in wrong. Again I asked please find with booking Id, they told me to call again with valid number and drop the call immediately.
Although I have provided the correct mobile number to them as I have received the message also for booking.
If they are not able to do this then please request you to refund my amount.

Thank you

Warm Regards,
Amit Singh
[protected]

Hi I am Dharmendra Sharma big TV reference number 14553189 registered Mobile number is (protected). I want to cancel my reliance big TV prebooking and want to my refund of 499 rupees because when I pre booking 72 days I got message that installation will be done within 30 to 45 days but even after several follow up I didn't not get any isntallation call.Reliance executive not help me this case and took several Extension and give fake commitment against the installation I didn't want this kind of support in future also so I decided not to go so far Reliance Big TV please refund my money back I only have...

Hope you can see the below mail thread till day no one installed any connection and whenever i am calling the customer care the executives are behaving
irresponsible. i called more than 15 times. I have paid 499/- for Big Tv Connection if i am not getting any help from your end i am very sorry to say below comments

" The services i was getting or consuming from reliance Fuel, Jio, Foot print and Reliance Digital going to discontinue" Because i had a trust in this company and i made many people to use Reliance products so now i facing this issue. Poor response and without telling anything disconnecting the phone. I am very disappointed to write this.

Please do needful if you can anything i can wait for 2 Business working days to sort out my issues.