Reliance BigTV Complaints & Reviews

I have book a DTH connection with Reliance Big tv on 31 March 18 by making a payment of Rs. 499/-
which is not installed in 45 as scheduled
The details are

Rahul Jain
Pre booking no. A12964927

For which I have requested for refund .
Kindly look into the matter, so help me get my amount refunded

Rahul jain
Rajender Nagar
Sahibabad
Ghaziabad
Email- kenishajain.[protected]@gmail.com

Dear sir,

I have done prebooking of reliance dish tv, still it is not installed.

Now i need refund of my amount,
Please look in matter & refund me the amount.

Following is my details of transaction

Payment details for pre booking
Your payment request has been completed successfully

Receipt cum invoice no dl[protected]

Booking id 12516387

Transaction reference numberlidb[protected]

Payment date and time[protected]:56:11

Payment amount (Rs.) 499.00

Payment mode netbank

I have booked the reliance big tv under the pre booking offer by paying rs. 499

I got the message stating that "installation will be done with in 30 to 45 days.
But even after 8 months of time they have not installed.

Till now i have called the customer care[protected] more then 60 times.
Just they will tell that"installation will happen - by the end of this month, with in 3 days, with in 7 days, instrument has been sent to distributer

I dont know why they are taking so much of time

As i dont have any hopes of installation by reliance big tv, i took dish tv connection, they installed the dish tv with in 4 hours of booking time

Hi,
I had pre-booked two connections in the month of march 2018 but i have not yet received connections or any response from your end.
Please see both the booking details below:
1.
Name: bhupendra singh tokas
Mobile no. [protected]
Email: bhupendra. [protected]@gmail.com
Receipt no. Mh[protected]
Booking id: 14509196
Transactions reference no. Lhdf[protected]
Payment date & time:[protected]:47:55
Payment amount: 499
Payment mode: netbank
2.
Name: bhupendra singh tokas
Mobile no. [protected]
Email: bhupendra. [protected]@gmail.com
Receipt no. Dl[protected]
Booking id: 12526574
Transactions reference no. Lhdf[protected]
Payment date & time:[protected]:34:44
Payment amount: 499
Payment mode: netbank

Please let me know it's status & please confirm by when will you install my both the connections.
Also please let me know refund process.

I tried to contact your customer care helpline on[protected] but they do not cooperate and disconnect the phone, they are not able to track my records through above details. As per them they cant track my phone or email details.

Request you to please give satisfactory response.

Thanks
Bhupendra
[protected]

Dear,

I am not intrested for your big tv.

Please refund my money.

I have asked for refund my money?

Please answer to me i am shared bank details on 21.08.2018 for you.

Please check my previous mail as well.

Your customer care executive not the right answer to me i have asked for your executive talk to your senior but always ignor.
Your service is pathtic.

Please return my refund.

If you not return my money tell me.

I have not interested for the you big tv installation.

Please my refund credit my account.

Why shortly why shortly

I have alreday 20 days are waiting of the refund date of shared bank details for you.

Please proper answer to me?

You have not the right answer to me. Please mention a date of refund credit my bank account?

I have shared my bank details on 21.08.2018 already 2 weeks has gone. If you not refund my money then i have strictly action for you.
My booking id is 14519152.

I have booked big tv connection on 15 march 2018. Please refund my money.

I have shared my bank details as well on 21.08.2018 no refund credit my account till date.

Sir i recharged my reliance dth smart card[protected] for rs.1499 on dated 20th august 2018 after satisfaction from customer care but service could not be activated till date. I called customer care several times but they give me some time and in this process 25 days passed but they did not resolve my problem. Neither they activate my service nor they refund my money. I have send mail also to company's email id. But no response from that side.
Sir please take an action against it's cheap and fraudulent service.
With regards from
Pankaj chauhan [protected]@gmail.com

My reliance big tv booking i'd is 14537659 which was booked on 27april 2018. Many times i called to reliance customer care but they only giving false promise like

#is month me connection lag jayega#.

Is this new way to looting public money. Is this new chit fund type scam. Is anil ambani doing fraud with my money. Now i am thinking to drag this fraud company to court

Till date instalation not done i am booking big tv last 4 month but till date instalation not done i try many many time to customer care but issue till pending i am not satisfied with customer care now the customer care number are also close please refund my booking amount with interest also last 3 time i call to customer care he said instalation done after 7day or this weak but still pending please guide me ab to customer care number bi band aa raha h

Id a12949744
Booked 6 months back. Paid rs 500.
It has to be installed in 45 days.
I booked digital box of reliance big tv.
By seeing offer offered by reputed company reliance i blindly paid rs500.
I didn't receive any box or call fom them
Company like reliance looting public money.
I spoke to customer care service too. But no response
Please take action
Regards,
Ramesh gudala

Dear sir,
I had booked reliance big tv on 12th april 2018 which details are mention below:
Receipt no. : mh[protected]
Booking id : 14544609
Amount rs. : 499.00
I was informed that, my connection woluld be install within 30 to 45 days.
I have tried too many times to customer care no. Regarding installation shedule but it is always unreachable.
Since it has already passed more than 90 days, i can't wait more for installation. My humble request you to refund my money in my account.

Pre-booking id :[protected]

I have booked my connection on 13th may 2018 and till now i haven't received the order. Dates are just postponed for 1week. I have already purchased a new connection from market. So i don't need your connection any more. I want my money back as quick as possible.

Here is my account information,

Name :- ashok kumar satapathy
Bank name :- state bank of india
Ifsc code :-sbin0010133
Account no. :-[protected]

Dear sir, my reliance digital tv setup box is not operating from last 9 months. I am old customers of big tv and also having recharge with freedom pack for 5 years. My smart no. Is[protected]. I already field a complaint about it on 29th march 2018 to you and my service request no. Is[protected]. Another complaint raised on 18th april 2018 nos.[protected] & 14 sept 2018 nos. [protected]. So many emails send to [protected]@rbtv.in but no one technician come to attend complaint. Further when again i called to customer care they not give positive response. So resolve my complaint as soon as possible. Please give me feedback.

Dear sir

I, karunakara adappa, my reliance big tv dth connection booking id is 12520020. I sent the so many mail to [protected]@rbtv.in. They replied that the will complete the installation on or before 31.08.2018. But still installation not yet done.

Please let me know when installation will be done else my booking my booking amount rs. 499.00 will be refunded

Fwd: hi sir i have pre-booked amount paid on 05 july 2018 through pay u money and settlement utr no is citin [protected] dated 06 july 2018 receipt of the same is enclosed (Screen shot of payment u money payment receipt for your reference). But i have not received any message or booking id till date. So i request you to send me the my booking id please and i have completed 60 days. When i booked that time i given name is subbu or subramany upadhya and my registered mobile number is [protected] and my address is as follows:- door no 602, 6th floor, mandovi court apartment, opposite udupi district court, udupi (Karnataka)-576102. Sir i am lot time given to you but till i have not been received anything from your side and waited long time. Now enough time i am giving to you but no response received from your side and i finally decided to go to the consumer court k and i produce all things as witness. Now i don't want to be your connection.

I have applied big tv connection as part of their pre-booking offer on 2nd march. As per their communication it has to be installed 35 to 40 days from the date of registration. 6 months is over as of today... But still no communication.. Whenever we call to customer care... The number is not working. I have email many times but not getting any reply from such a big company reliance, i have booked 2 set top box. How to contact them is big question at this moment...???

My reliance big tv booking i'd is 14553681 which was booked on 26 june 2018. Many times i called to reliance customer care but they only giving false promise like

#is month me connection lag jayega#.

Is this new way to looting public money. Is this new chit fund type scam. Is anil ambani doing fraud with my money. Now i am thinking to drag this fraud company to court.

Dear sir,
Hope you are doing absolutely fine.

I am writing this in regards with installation of dth service.

I am continuosly following with your customer care department regarding installation of dth at shared location.
Everytime when is asked to share the update and date of installation, your team is came up with new tat of 30 days starting from date of latest conversation.

Please lete know by when your team will install dth, else please return my investment.

Booking id:[protected] & 14532331

15 से 45 दिन सर्विस देना का वादा किया गया था और मैंने 23/03/2018 को बुक किया था जबकि 6 महीना 1 दिन हो चूका हैं रिलायंस बिग टीवी अपना वादा पूरा नहीं किया हैं जब भी में फ़ोन लगता हूँ लगता नहीं और लगता भी हैं तो बोला जाता हैं 7 दिन और रुकिए लग जायेगा यही प्रकिया ६ महीना से हो रहा हैं ये सबसे घटिया कंपनी हैं तो पब्लिक का रुपया लेके अपना व्यापार बढ़ने में लगी हुई हैं और पब्लिक को चूतिया बना रही हैं अगर ये कंपनी अपना भला चाहता हैं तो मेरा रुपया ब्याज के साथ मुझे वापस करे नहीं तो में इसके ऊपर आगे भी कदम उढ़ाउंगा |
mo-[protected]

सर, 7 जून 2O18 को मैंने बिग टीवी बुक करवाया था अभी तक कनेक्शन नहीं लगा आपके प्रतिनिधि से बात करने पर हर 7 दिन वेट करने के लिए कहा जाकर टाल दिया जाता है परन्तु 7 दिन नहीं आते आखिर वास्तविकता क्या है बताने का कष्ट करे इससे आपकी छवि धूमिल हो रही है ।पिछले कुछ दिनों से आपके कस्टमर केयर नं भी नहीं लग रहे है आखिर बात क्या है कृपया अपने ग्राहकों को सन्तुष्ट करवावें एवं यथार्थ से अवगत करावे ।
डा गोपाल वाशिष्ठ
[protected]

I Have Booked DTH Connection as per date given below.

Receipt No MH[protected]
Booking ID 14507819
Transaction Reference Number LCMP[protected]
Payment Date and Time [protected]:52:15
Payment Amount (Rs.) 499.00
Payment Mode CREDIT

As per your message that installation will be done with 30-45 Days. After 45 days we asked your customer care they promised that installation will be made within 15 Days.

Till date no installation has been made. You are therefore requested to refund our deposit amount.