Reliance BigTV Complaints & Reviews

Address: Ahmedabad, Gujarat, 380061

Website: www.relaincedigitaltv.com

I am precooking done with reliance digital tv on 26 july (499 rs amount) and company cometment within 30-45 days connection provide. But till time company not provide connection. And company customer care no. [protected] or [protected] out of reach every time... Or mail not replye to me..
Lookin to matter and my precooking amount back to me.
My booking id:14553058
Thanks
Saurabh patel
Ahmedabad
Gujarat

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I have pre-booked my reliance big tv 5 months back. But still haven't received it yet. I got messages that it will be here in next 15-20 days but it still haven't arrieved yet. Now i stopped getting those messages to.
When will i get my connection?
I have also paid my money by pre booking this connection and i am very dissapointed by this behavior by them.

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Address: Ratnagiri, Maharashtra, 410501

Myself, pranav, booked for 1 connections on the first day of pre booking on 20.3.18 vide booking id 140853and received a confirmation message that it will be installed within 30 to 45 days. After 45 days once i enquired with their customer care, got a sms on 4th may 18 that my connections will be resumed from 15.06.18. Today is 17.8.18 but till date not even received a call from them. So it is a big fraud by reliance and request govt of india to intervene and instruct the company to refund the money immediately to all the customers from whom reliance big tv collected money thru this fraudulent way.

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Address: Hyderabad, Andhra Pradesh, 500070

I haven't received my RBIG TV connection. I have paid money 2months back..I got the following message when I made the payment "CongratulationsYour RBIG TV Connection. Installation will be done between 30 to 45 Days.Your Booking ID is 14550172 and No of Connections 1"..
Please let me know the status early..if not please give back my money...I really don't whom to call and know the status.please resolve my issue at earliest

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Address: New Delhi, Delhi, 110051

Booked a new Big TV connection on 01, March 2018, booking ID 0. Been given 3 deadlines for connection, but company failed to meet all of them. Worst "Customer Care" experience, they hang your calls which is very rude. No clear instructions as of now about how and when do we get the connection installed.

Suspect that if somehow they'll get the connection installed and we pay them the rest of the amount, would they ever listen to our issues, if they arise somehow?

Really bad experience from Reliance. Want help in getting my amount (Rs. 500) refunded, which I'm expecting is stuck with the worst DTH company in India.

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Address: 400080

Reliance big tv last december 2017 there service is very poor, the big tv channels didn, t seen dec-17 to jan-18, after that feb-18 only one month they are provide there channels, but after feb-18, they are not provide there channels, up to date. There customers care toll free number not answer properly. I have reacharge in feb-18, now they are said if you are want to see the channels you again recharge the same. I want to proper solution of my money that recharge of feb-18.

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S

Sandeep Bedwal

from Pundri, Haryana

Aug 16, 2018

I booked 21 may but not getting my order

reliance big tv not provide service honestly - Comment #3185557 - Image #0

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V

VLkh

from Kanpur, Uttar Pradesh

Aug 16, 2018

I have booked online fon one connection, in the month of March and paid 499/-. Company informed that it will b installed by 15 th June 2018, but till date no information. Please inform.

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D

devvand

from Noida, Uttar Pradesh

Aug 17, 2018

I have booked RBTV in March-2018 but same has not been installed till today. kindly do the needful urgently. MY ID is 14543421 and Ph. NO. is [protected]

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V

Vincent Mathias

from Mumbai, Maharashtra

Aug 17, 2018

I have made a pay to Reliance Big TV in the month of April 2018 payment details as below.
Your payment(Id[protected] of Rs 499.0 for Reliance Big TV is successful. For queries on your payment visit:
I need my refund of my money as Reliance have not kept on their promise to give a new DTH connection.

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Address: Mathura, Uttar Pradesh, 281122

Sir network problem but costumer care no solve problems from 6 months daily i call him but not respose always say after two hours and 24 hours et. Call back. And i am daily calling him daily no response. So please resolve this problem i am totally very sad. And i have recharge 1500 rs. Before 6 months but no response on this problem so very fast solve this problem.

+1 photos

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I have prebooked on march 2nd looking the article in ndtv, toi. Can somebody share the procedure to sue reliance big fraud company and if someone interested also can join me.
Request to leading media :
When you can promote news for fraud cos, we normal people get cheated though we educated because we are reading your promotion.
Also please write about the cheating of this reliance big fraud tv and atleast save other innocent common public from such a fraud

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D

dinkarsuresh

from Mumbai, Maharashtra

Aug 17, 2018

Dear sir
I have booked dish reliance big TV last 20th March 2018 but reliance setbox box not installed he is give next to next time
Pl sir kindly help my mobile no [protected]
Booking id No 14533976
Recipient No MH[protected]

Mr Suresh Dinkar

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Address: Mumbai City, Maharashtra, 400055

Website: www.reliancedigitaltv.com

Booked rdtv on 9th june, still i haven't yet received my set top box. With 0% support from customer care service. With assurance of installing the set top box within 30-45 days it is already more than 65 days & counting, & with this kind of serivce, i have 0% faith left on this company. I therefore wish my money to be refunded as soon as possible. As i can't be sure whether they will be a good service provider in future or not. So i do not wish to at the suffering end once again.

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psrija

from Hyderabad, Telangana

Aug 17, 2018

I have done pre booking for reliance bigbtv connection and booking ID #12518295.
called couple of times got response that will be provided before end of July. but no.progress and now number is not working. can anyone update on this. or is this kind scam and fooling public?

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S

S c joshi

from Gurgaon, Haryana

Aug 17, 2018

I booked 6 march 2018 set top box reliance big TV but not received till date any phone call or item .please return my money with my loss other wise I will take level action against reliance big tv. My booking I'd A12907424 Dated 6MARCH2018

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Address: 400701

Hi Team,

It is around 4 months completed and installation still pending please do ASAP or refund my mony.
I have sent mail on [protected]@rbigtv.com many time but still not get any reply.

"Congratulations! for Booking Your RBIG TV Connection. Installation will be done between 30 to 45 Days.Your Booking ID is 14512553 and No of Connections 1"

Regards,
Dhruv Gupta

+1 photos

Aug 18, 2018

Complaint marked as Resolved

Why its showing resolved, Installation still pending.

Reliance BigTV customer support has been notified about the posted complaint.

Aug 16, 2018

Updated by Dhruv Chand Gupta My issue still not resolved

Aug 18, 2018

Updated by Dhruv Chand Gupta Still not get any call or email confirmation regarding installation.

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Address: 411043

On 22 Mar 2018, I had registered for Reliance Big TV. I received the message saying that the Reliance Big TV connection request has been registered and in 30 to 45 days we shall install it. Today is 15 Aug 2018 and till now there is action on the same. Many time I tried to call there customer care but it is saying as busy, even submitted query online on there website but still there is no reply. My Booking ID is A12954922.

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Booked reliance big tv for rs. 499 on 20 march 2018.
Called toll free number twice, promised first time that it will be done within 07 days. Today called toll free number, executive says that it will be installed within this month.
Also written an email to customer care, no reply.
Today also written an email about the same.
Kindly suggest, how to get connection as promised or else please provide information for cancellation

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Address: Jaipur, Rajasthan, 302015

Hi team,

As per reliance digital tv online advertisement, i booked reliance digital dish tv on 15th june 2018. My dth booking id is:14552147 and response message comes from reliance digital tv end as it will be installed between 30 to 45 days. 60 days’ time has gone but still no installation response received from reliance digital tv end.

I tried multiple times by phone to reach out reliance digitaltv, but not getting any response even they are not having any update on installation date.

I request you to please refund my money rs. 499 with immediate effect. I am really frustrated with you guys. I don’t want any installation now. Just cancel the installation and requesting for complete refund of my money to my original mode of payment.

Regards

Amit agrawal

Booking id : 14552147

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V

vijay3hk

from Mumbai, Maharashtra

Aug 15, 2018

Guys, I've filed my official complaint on consumer forum. Please follow the link below for filing yours by marking these mail Ids in comment box there.

https://consumerhelpline.gov.in/user/register-complaint.php

[protected]@reliancedigitaltv.com
[protected]@reliancedigitaltv.com
[protected]@rbtv.in
bhanu.[protected]@relianceada.com

Hope this time we'll get some response.

Thanks,

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M

Manoj Manwar

from Pune, Maharashtra

Aug 15, 2018

Booking id-A12962614
payment id[protected]

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Respected sir/madam
I contact your consumer number for the installation process but the installation of reliance big tv did not done... They always try to avoid customer... And i was book the reliance big tv on 23 march but yet i didn't get any call msg and email from your side to install the big tv...
Plz give me specific date because i didn't wait more for the your support... Because whenever i book ur company tell ous that its take only 45 days but today is 14 august... So plz take action on it...

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Prax1

from Chennai, Tamil Nadu

Aug 15, 2018

I request to deliver the product as promised and try to save our belief inn online transactions and Reliance.

Sometime I feel, somebody fooled us by fake promises and i followed it blindly.

Request to deliver the product or revert the money paid, or else complaint will reach to consumer court.

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Address: 110037

I have booked a dth connection on 1st march 2018 but still didn't get the connection, they are not returning my booking amount also and every time they say that installation will be done in two months. Please help to refund my booking amount.

I have called approx twenty times, but they are only saying that installation will be done in next week or next month.

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N

najmal333

from Nadapuram, Kerala

Aug 14, 2018

Booking ID 14554400
Date 5/7/2018

No connection so far.

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N

Nikhil Maliwal

from Adampur, Punjab

Aug 15, 2018

As promised with 45 days, no installation has been even after 6 months.Even after repeated emails and telephonic conversations, no refund haa been provided. Booking id was : A12953829

dth not installed in five months - Comment #3184644 - Image #0

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Address: 754105

Hello team,
I have booked big tv from the month of march, which should be deliver within 30 days. But still now i have not received it. I have received sms two times but still now no update for the order. Please advice if it will be deliver or can refund my money rs 499/-. I m waiting for your response.

Thanks
Pradip

—

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S

Shyam Tiwariya

from Kolkata, West Bengal

Aug 14, 2018

Hi,

I had booked Prebooking for New RBTV connection on 19th June'18 with booking ID 14552773. There are 45 days already passed but till the time installation not done.

Neither CS representatives are giving response on mail nor on voice.

I need my refund immediately.

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Address: 591309

On 01 march 2018 i had booked reliance big tv for 499 as a prebooking amount. But as of today, we have not received anything except some 2 messages regarding dates. This is really shameless work done by reliance. After taking the amount and now they have not responded so we need to cancel my booking regarding this and get back my amount. Worst service carried by reliance and feels fake.

+1 photos

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Website: www.reliancedigitaltv.com/home.html

Hi

Had booked a connection on may month for the big tv offer where it was clearly mentioned that the service will be provided within 30-45 days. Its more than 90 days and the company had not even responded nor had returned the money. If you are unable to provide service better pay back consumer money, why do you cheat. I want my money back asap.

Regards,
Sudarsan

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Address: Jaipur, Rajasthan, 302015

Website: www.reliancedigitaltv.com

Going by the offer provided by the company i also booked a connection in the so called "pre bookin" offer of the comany on its website www.reliancedigitaltv.com on date 10th june 2018, where it is clearly mentioned that the waiting period is of 30-45 days. Even after completing 2 months there is no message from companies side.
I called to customer care got the answer that they do not know when they will be able to deliver the connection. When asked for refund, got a reply that they can not refund the money, i need to mail to [protected]@rbtv.in for the same.
Done with the mail part but did not received any response from them.

Name: satish kumar
E-mail: [protected]@gmail.com

+1 photos

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Sumit Nehete

from Pune, Maharashtra

Aug 15, 2018

Most of the customers are facing this issue, gov should take action against this

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Address: Agra, Uttar Pradesh

My reliance big tv booking id is a12936726
I have booked this on 16 march but
After a long wait i have purchased new setup box from market so now i don't have need of reliance big tv setup box so i want my money back because u didn't install the connection as per the time you gave
Infact i called many times on customer care number

Kindly refund my money ₹500

I will be thankful to you

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T

Tilakmouli Rakshit

from Kolkata, West Bengal

Aug 13, 2018

Pre - booked Reliance Big TV on 10th March with Booking ID 14516985.
Reliance was supposed to install the product within 30 to 45 Days.
More than 150 days have elapsed. No sign of installation as yet.
How to get refund ?

cancellation of reliance big tv due to delay - Comment #3182156 - Image #0

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H

Hits Parmar

from Surat, Gujarat

Aug 13, 2018

I booked dth on mar2018
yet now it is not installed they are cheating please refund my money
while booking it is confirmed that your dth will installed within 30 to 45 days.
when i ask for installition they always promise next month next mont or wait for 10 days i want return my money please take some neccessary action against .
thanks...

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G

grover@1972

from Dirba, Punjab

Aug 15, 2018

Reliance Big TV connection by pre booking. My Booking ID is
A12965495 on 1 Apr2018 (Payment detail mail attached)

After confirmation Message recd on mobile no. [protected]
Congratulations! for Booking Your RBIG TV Connection. Installation will be done between 30 to 45 Days. Your Booking ID is A12965495 and No of Connections 1

refer trailing mail I have booked my reliance Big TV on 1st April 2018, message recd. installation will take place within 30-45 days when i contacted on 15 may they said one month extended, it will be done till 15 June, but confirmation/installation takes place till now.

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