Claimed

Reliance BigTV Complaints & Reviews

1.2
Last updated Jan 29, 2024
Complaints 3276
Resolved
781
Unresolved
2495
Quick Links
Statistics
Share
Contacts

File a complaint to Reliance BigTV

Having problems with Reliance BigTV?

File a complaint and get it resolved by Reliance BigTV customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Reliance BigTV
Customer Service Contacts

Reliance BigTV Phone Numbers

Toll free
1860 200 6666
1025
791
1800 200 9001
478
641

Reliance BigTV Website

Reliance BigTV Head Office Address

6th Floor BHQ, Dhirubhai Ambani Knowledge City, Thane Belapur Road, Kopar Khairne
Navi Mumbai
Mumbai City District
Maharashtra
India
400709

Reliance BigTV reviews & complaints page 38

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
monu68
from Noida, Uttar Pradesh
Report
Copy

its a scam by reliance big promised in connections 30-45 days but

Address:New Delhi, Delhi, 110063

I request everyone who had paid for reliance big tv connection i am also one of them called customer care n no. Of times mail to the nodal officer as well
Thn
Filled a complaint through consumer forum
Thn file through https://pgportal.gov.in/ given period of 15 days from gov. Portal
Thn reliance big tv is bound to take action
Its not about 499 thousands of people have paid the money which turns out to...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
J
from Gurgaon, Haryana
Report
Copy

big tv installation delayed

Address:New Delhi, Delhi, 110085

After 5 months there is not receiveed a single call.. Or regret msg from unresponsible Reliance Big TV

Dear Customer,

Congratulations! for Booking Your RBIG TV Connection. Installation will be done between 30 to 45 Days.Your Booking ID is 14541224 and No of Connections 1

Regards,
Reliance Digital TV...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ripan Basak
from Ranaghat, West Bengal
Report
Copy

new connection purpose

Address:713405

My pre-booked reliance digital tv connection on 7 march for which the booking. Id is14510576 and no connection. But i have still not received. Any communication from their side in installation will be done in 30 to 45 days and it has been more than160 days.
So i had request then to kindly cancel the preboking andinitiate a refund for the my balance a/c....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
U
Umang1210
from Lucknow, Uttar Pradesh
Report
Copy

need refund of my pre booking

Address:Lucknow, Uttar Pradesh, 226024

This is to inform that we had enrolled ourselves for big tv installation on 7th march, 2018 with a commitment that installation shall be done within 45 days. However, it has been 5 months and no connection has been done

Requested to refund our amount of rs 1000 for 2 connections as we no longer wish to get big tv installed. We do not wish to associate ourselves with an organisation with such bad and laid back customer service....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
GODREJ Authorized Dealer Premium Furniture
from Mumbai, Maharashtra
Report
Copy

poor service from reliance tv

Address:Thane, Maharashtra, 400602

Hi,

I had booked reliance tv connection on 20th march with advance of rs 500/- and due to installation being not done during the committed time period, i had opted for the refund of my advance.

The details of the bank account had been already send to them vide email dated 15th may 18, but till date there is no positive reply and no refund too.

I have never seen such useless company in my life...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Faridabad, Haryana, 121005

I had booked a connection of reliance digital tv on dated 16/3/2018 through my online advance payment vide Payment Receipt No. Payment ID:[protected]. But still after 5 months i did not get my DTH HD connection till date.
I called to customer care, in the starting, they just tell that this will installed in few days but after that they just called me to email your complaint. i will complaint to give id and after giver 4 reminders did...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shivpriyasaraf
from Kolkata, West Bengal
Report
Copy

no installation by rdtv

Address:Kolkata, West Bengal, 700063
Website:reliancedigitaltv.com/home.html

I had pre-booked a reliance digital tv connection on 9 march 2018 for which the booking id is 14513928 and no of connections is 1. But i have still not received any communication from their side though in the mail they had clearly stated the installation will be done in 30 to 45 days and it has been more than 150 days.

So i had requested them to kindly cancel the pre-booking and initiate a refund for the same but none of things...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ajayrocks1988
from Delhi, Delhi
Report
Copy

reliance bigtv scam

Address:Gautam Buddh Nagar, Uttar Pradesh, 201304
Website:www.reliancedigitaltv.com/home.html

I registered for reliance big tv on 3rd march and it was said installation will be done in 90 days and i called after 90 days and they asked me to wait for 15-20 days more. I called again in june and they keep on pushing me and saying they don't know when the installation will be done and they have no idea of refunding the money. Customer care is pathetic as well they can't even speak properly or have any system which can check the status...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Barnala, Punjab, 148101
Website:reliancedigitaltv.com

I had booked a connection of reliance digital tv on dated 1/3/2018.
My Smart card no is 12506707 and receipt cum invoice nos is DL[protected]. But still after 5 months i didnot get my connection insalled.
I called to customer care, in the starting, they just tell that this will installed in few days but after that they just called me to email your complaint. i will complaint to give id and after giver 2 reminders didnot get...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
K.Satyanarayana Rao
from Bengaluru, Karnataka
Report
Copy

dth connection not provided as on date

Address:560068

Dear reliance,

Booking id 12518250

I have booked this dth on 08th march 2018 and company commits to all people's within 45 days customers will get connection, i have wait for 45 days, but i didn't get any response from reliance big tv.!!! So after that i got another connection.! Now over 100 days! Still no response.

Kindly cancel my booking and refund my amount 499 rs otherwise i will register...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
V
Vivek56789
from Mumbai, Maharashtra
Report
Copy

connection not installed after pre-booking

Address:110075

I booked the connection on 20th march in pre-booking offer. My booking id is a12951202. Despite several call to customer care no installation has been done. Everytime they provide me with a new date. No response from company on mails. I think it is a serious scam by anil ambani led company as they are fully aware with the lax attitude of enforcement. I can imagine what this fellow will do with raffal jets. God save our pilots.
Vivek...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
Avunish goswami
from Jodhpur, Rajasthan
Report
Copy

error code 400 signal loss

Address:Kota, Rajasthan

Hi,

My complaint against reliance big tv. I have reliance big tv past 8 year's smart card no.[protected]. My tv connection was lost since 16.08.18 evening and when i try to contact with customer care there is no response and if some body picking the call they repeated same massage we will look in this issue and still i am facing this issue i got the error code 400 signal loss. And that customer service is very poor of this...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Namdev Suryawanshi
from Mumbai, Maharashtra
Report
Copy

pre booking not installed

Address:Latur, Maharashtra, 413512

I have booked for 1 connections on the first day of pre booking on 20.3.18 vide booking id a12942978 and received a confirmation message that it will be installed within 30 to 45 days.

Today is 19.8.18 (Complete 5 months) but till date not even received a call from customer care. So, i feel it is a big fraud by reliance and request govt of india to intervene and instruct the company to refund the money immediately to all the...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
Address:New Delhi, Delhi, 110053
Website:www.reliancedigitaltv.com

Hi sir/madam,

Pre-booking id[protected]

You people are fraud till now no installation happened. I already bought a new setup box. So, i don't need reliance big tv setup box now.

Please refund my booking amount of rs. 500 because you people didn't fulfil your promise which you give at the time of booking. Otherwise, i will take legal action.

My account details below :
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
manish981
from Asansol, West Bengal
Report
Copy

booking id is 14523173 rbig tv

Address:769001

Reliance didn't install my setup box on given time (30-45 days) as promised. And now got message setup box installation will be in june 2018. I was make my order on 24th march 2018. Now, i want my refund of 500/- back. But nobody giving me right information about this.
I called on[protected] for refund on 8th may. They told me they have no information about refunding and they suggest me to do mail on [protected]@rbtv.in.
I...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
P
Pushp1990
from Bhopal, Madhya Pradesh
Report
Copy

installation not done after five months of pre-booking

Address:Mumbai City, Maharashtra, 400055
Website:www.reliancedigitaltv.com/home.html

Dear sir/madam,

I had been booked reliance big tv in pre-booking on date 11.03.2018 against booking id[protected] with booking fee 500/- but till date i have not received any massage or call from reliance digital tv technical person within 160 days.
At a time of booking they tell me that we provide connection within 30 to 45 days.
I had tried many time calls and mail but no any response call/mail.
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
from Pune, Maharashtra
Report
Copy

12514995 request for refund

Address:Pune, Maharashtra, 411015
Website:www.reliancedigitaltv.com/home.html

Need refund with penalty.
Rs 500 paid in march 2017 and got assurance to get installation within 45 days as per customer care and website information.
Till date no installation happen after repetitive follow up.
Customer care give no confirmation for installation and no sms for complaint register.
Website still shoes booking open and taking money from customer with no authenticity for instalation...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ankurgarg1989
from Delhi, Delhi
Report
Copy

delay in reliance big tv installation

Address:Gautam Buddh Nagar, Uttar Pradesh
Website:Reliancedigitaltv.com

I had booked a reliance big tv connection on 20th march, 2018 (Booking id - a[protected]. It was stated in the beginning that the connection would take 30-45 days to at installed. It has been 150 days since the pre booking charges were paid and still there is no sign of a connection.
The fact that you don't allow somebody to cancel their connection inspire of your wrongdoing proves that it is a scam. If there had been some delay...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Pune, Maharashtra, 411001

My reliance big tv consumer no is[protected]. I took a package of two years approximately in mar 2018 but since then there has been no channels coming in my tv. I have made numerous communication to the customer call centre, but i have never got a positive reply. Whenever i ask for the refund they tell me that there is no such provision.
I wish to get my refund of rs 2000/- back in my icici bank account[protected], branch vasai...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
0
0505samal
from Vasai-Virar, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

d2h

Address:Thane, Maharashtra, 401303

Sir mera naam niranjan samal hai me 9.3.2018 ko reliance big tv book kia tha mera booking id 17502643 hai jo aaj tak mere ghar par installation nahi hua hai. Customer care call karenge to ek to call lagta nahi. Jab kabhi call lag bhi jata hai. Bas yahi bolte hai ki. A mahine ke akhir tak aapka installation hojayega. Pls in choro nko kuch sabak sikhaiye...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy