Reliance BigTV Complaints & Reviews

Sir, i have booked my d2h connection with booking id a 12922213 on 12/03/2018 but till date company has not installed any connection . I have called so many times earlier to help line no, they often says that it will be installed with 7-10 days. Please do needful in this mater .

If company cant install connection please refund my money which i have paid.

I am a customer of Reliance Big TV for the late 8 years. My smart card number is[protected]. Since 5/5/2018 I am not able to see any tv programmes. Whenever, we open the tv, the screen shows Error 400-Signal lost. I have approached the customer care of the company hundred of times. Every time they say that the problem Wlli be short out in 24 hours but their 24 hours have not been completed in 4 months. I have purchased one year pack on 15/2/2018. I therefore, request to please either short out the problem immediately or refund my rupees 1499/- immediately.

Amit Nautiyal
C-2/110, Aya Nagar Extn.,
New Delhi-210047

I want my refund of 500/- back. But nobody giving me right information about this.I had booked a big tv connection. My Big TV Booking ID is A12984594 and my mobile No. [protected] . I have pay Rs. 500/- Please provide details when my connection provide by reliance...My Account number is [protected]
IFSC CODE-BARB0SECROH
ACCOUNT HOLDER NAME-KESHAV KUMAR

499 offer is registered 6 months back and not received.

Confirmation no : 12505713

Every time when i call customer care the message is saying like '1 week' like wise many weeks are gone and reliance is not able to provide the dth connection till today

Very poor response from reliance customer care and mostly disconnected after the '1 week' statement is conveyed

My booking id of rbig tv is[protected], i have paid 499 on march 13th 2018 for new connection, but still not get my connection, received text message on my no "dear customer, we appreciate your patience and would like to inform you that installation of your new big tv connection will commence from 15th june 2018. So refund my 499 rs at the earliest.
Vikrant garg
#2362, sec-44-c, chandigarh

Hello sir
I wanted to cancel my reliance big tv prebooking and want my refund of 499rs bacause when i prebooked 80 days i got message that the installation will be done within 30-45 days, but even after several follow up i did not get any installation call. I dont want this kind of support in future also so i decided not to go for reliance big tv. Please refund my money back. I only have booking id which i receieved after prebooking. Booking id is 14551454. Cancel this booking and immediately refund my money.

I have booked reliance big TV on March till now they have not installed my connection. Every time i call customer care, emaled them many time they are telling we will install next month definitely but they dont.

They are making us fools. Its already been more than 4 months after i booked connection. Initial target of installation was June 15th but they didnt not install till date.

At last i have asked them to refund my amount back still they have not returned my money also. Please help me regarding this.

I dont need installation i would want my money back. Please help me getting back the same.

I, Jhemant pradhan, my Booking ID is 14536825, Reliance big TV are committed for
installation within 30 to 45 days but here 145 Days has been gone over
but still neither installation has been done nor any information from
your side.

I have made complaint many times to theire email id RDTV.[protected]@relianceada.com, but no /reply info. is given by co.

My smart card no[protected]
I shifted house and raised a request on 1st may and called customer care and paid amount. N number of times but till now, no one came to uninstall from old house and to install at new house.
I took 2 years long term plan... Now i am deeply regret why i took reliance big tv... Could you please provide me service or return my total money asap.

​​​ ​​​​i have got your mail after doing payment for new connection for reliance big tv.
​
Dear customer,

Congratulations! For booking your​​ rbig tv connection. Installation will be done between 30 to 45 days. Your booking id is 14554163 and no of connections 1

Regards,
Reliance digital tv

​this is your mail, but till now i did not get any confirmation of my ​ rbig tv connection​.
Kindly call me on my given numbers and resolve my problems. Becoz your toll free numbers is also not working ​ ​​​​[protected].

— ...
Thank 's & ragards
Vinay sharma
Contact : [protected], ​[protected]

I booked my reliance big tv connection on advance payment of rs. 500. And they committed to install connection with in 45 day of booking. Kindly look into the matter and resolve my problem. They are using public money by making false commitment. Kindly refund my deposit of rs. 500 as they are not making installation in committed time period.

Booking details:
Receipt cum invoice no dl[protected]
Booking id 12524596
Transaction reference number lcmp[protected]
Payment date and time[protected]:43:43
Payment amount (Rs.) 499.00
Payment mode credit

Regards,
Abhay
[protected]

Dear sir
We are already purchase the tv reconnect ur store phinox mall in the name of ramendra singh add alambagh reconnect 43f4382 ur executive is confirm me that ur tv has been delivered with in 2 days when i asked after 2 days ur executive is saying that stock is not available when i asked i meet us senior but he is using abusing language. Sir i have required same tv on same model asap.
Kindly help for this case i want our tv till monday i hope reliance group support me i[censored] can't support me so i will take legal action against ur company or executive

Thanks regards
Ramendra singh
[protected]

Reliance big tv booking id 12514171, no response from reliance, they always live up to their name by fleecing their customers. The customer care numbers no longer work and their email has no response. Their publicity it was advised installation will be with 30-45 days. They should advise us the exact date of installation but again reliance lives up to its name. No response.

Sir booking made on 6th july 2018 for a new reliance dth yet not materialised whereas in their publicity it was advised installation will be with 30-45 days.
Sir, reliance is a reputed company and it was never expected from a company group of repute.in case any issues are there, the company should make it clear and unnecessary we should not contact them again and against. They should advise us the exact date of installation.

Booking id is 14555011

Reliance digital looks like cheating people by collecting money for new connection as shown in the website. I booked a connection on march 2nd 2018 and till now no news about the connection. Their customer care is of no help and none ready to give a proper response though it's hard to connect to them as well. As per the advertisement, i should have received the service within 45 days of my booking.

Booking id 12517952

Sir,

I booked my reliance big tv connection on advance payment of rs. 500. And they committed to install connection with in 90 day of booking. But now almost 6 month passed i did not get any revert from big tv side. I am fully frustrated i write several mails to them but they did not reply. Kindly look into the matter and resolve my problem. They are using public money by making false commitment. Kindly refund my deposit of rs. 500 as they are not making installation in committed time period. So i can choose a better dth service provider.
Deepak kumar
Phone no. [protected]

My name is kalpesh k. Jain. I had payment for reliance new connection for their new scheme through your online pre-booking portal for new customer on august 21, 2018, but after making payment there was an error in the system and the bill was not generated while the payment was successfully processed from my kotak mahindra bank account. The reference number of the payment processed is pg-[protected] and the description is os reliancecomm [protected]. It was from the kotak mahindra bank account with the last four digit *7433 and the mobile number was 81*304. I did not get any sort of sms or email back from them even after the payment has been processed and whenever i call their call center they just say today you will receive booking id, but that today never comes.

Sir booking made on 8th may 2018 for a new reliance dth yet not materialised whereas in their publicity it was advised installation will be with 30-45 days.
Sir, reliance is a reputed company and it was never expected from a company group of repute.in case any issues are there, the company should make it clear and unnecessary we should not contact them again and against. They should advise us the exact date of installation.

Booking id is 14548260

Rakesh kumar khurana

Dear sir/madam

It is very sad to say that reliance is doing very bad in case of reliance big tv connection. I have registered for two connection on 20th march but there is no installation till date.

Everytime when i call to customer care no. Mentioned in the slip received i. E[protected] i get a very bad response. None of the employee has given reference no. For the call neither they register complaint. It is a very big issue.

Every time whenever i call they say that after 15 days your installation will be complete, everytime they lie & cut the phone by their own.

I want to know is there any procedure in the company where i can register my complaint.

If i didn't get response then i will go to consumer court.

I have make a pre-booking of 4 reliance bigtv on 02 march 2018. I have couple the customer care a couple of time for the installation but every time they make some excuses that it will be installation within two weeks time, or in a week time or it have been given to the distributor and they will install in 3-4 days. But none of these excuses never happen. I have put mail twice, one to [protected]@reliancedigitaltv.com and another one to [protected]@rbtv.in as advised by the customer care.

I don't want anymore of the big tv anymore as i can't wait on forever. Please refund the amount.

My pre-booking details are as follows

Receipt cum invoice no. Dl[protected]
Booking id 12519426
Transaction reference number lsm[protected]
Payment date and time[protected]:35:42
Payment amount (Rs.) 1996.00 (499x4)
Payment mode debit card

No. Of items booked 4

Please do the necessary cancellation at the earliest and the refund as soon as possible