[Resolved]  Reliance Broadband — dis connectivity of internet service and generating bill

Address:Pune, Maharashtra

hi i am rishi pandey from pune city i am a customer of reliance broadband my service is disconnected since 6th april i had discussed my issue with reliance since then but no action been taken since then, and then have forced me to pay the monthly bill without giving services and they still generating the bills. pls help me with it.
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Oct 27, 2016
Complaint marked as Resolved 
Verified Support
Jul 14, 2015
Reliance Communications Customer Care's response
Dear Rishi,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Verified Support
Jul 19, 2015
Reliance Communications Customer Care's response
Dear Rishi,

Our customer service team has informed us that your concerns have been addressed. However, as per the details, the necessary waiver has been posted to your account. Thank you!

Cheers,
Reliance Communications
Complaint comments 

Comments

hi thnks for your response you can reach me at[protected]
thnks for the information, which account are u referring here pls provide detail
hi,

i dont understand how this reliance communication team is solving my problem
one department says they are looking in to my issue and the billing department keep sending me text for pending bills saying they dont have any info abt my issue, is this a joke
this is highest level o[censored]nprofessional behaviours,

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