Reliance Communications Complaints & Reviews

Dear Sir, I am Nawin Kumar Pathak, since last 10 years i am your valuable customer with hold your number due to i am fan of Dhirubhai ambani. approx last 6 month your network is not working properly in Delhi/NCR, specially in gurgaon region. Due to that reason sometimes i am unable to receive some important call or even messages. Moreover your service provider intentionally deducted the unjustified amount from my main account balance. I am not satisfied with your customer care service, your toll free number 198, *333 not working properly, so that reason we can not connect with your customer care since last 6 month.without our permission many service like ADPAY video, VAS, services automatically subscribed by you and always deducted the balance of our main account. so that reason please reverse our deducted amount of Rs.40 and close the all unjustified services working in my number as on date . Inspite of my umpteen numbers of request vide call /mail, till date i have not received any courtesy reply from your side. As a responsible citizen of India it is my humble request to you kindly improve your connectivity and customer care service through out the country. kindly revert with answer our mail. Thanks & Regards A fan Of Dhirubahi Ambani Nawin Kumar Pathak Phone :- [protected] Email :- [protected]@gmail.com

Dear Reliance, Please see the below listed amount that are being deducted from my account, please take necessary actions and refund my amount into my account. Also kindly deactivate the VAS Pack services. On 07/18 Amount Charged for VAS ADPAY GSM is 3/- On 07/17 Amount Charged for VAS Hungama Voice Ckt is 5/- On 07/16 Amount Charged for VAS VideoStore is 1/- On 07/16 Amount Charged for VAS ADPAY GSM is 3/- On 07/13 Amount Charged for VAS Shtfmts STalk Pack is 5/- On 07/11 Amount Charged for VAS ADPAY GSM is 1/- On 07/08 Amount Charged for VAS TechZone SMS is 1/- On 07/03 Amount Charged for VAS TechZone SMS is 1/- On 06/29 Amount Charged for VAS ShemarooVP is 5/- Thanks, Pavan Mobile no: [protected]

I had a broadband connection of reliance and paying subscription on half yearly basis and paid upto 28-2-15 . From the first week of 9/14 the connection was interrupted and several complaints made through the customer care service and e mails failed. Therefore I requested to terminate my service from 1-3-15 onwards and to refund the subscription for the period upto 28-2-15 which I have already paid. But instead of terminating my service they have sent bill for Rs.881.59 from 1-3-15 onwards. I have informed that I am not using reliance broadband from 3/15 onwards and took connection from Asianet and I am now using without any problem.Still they insists for payment. My connection is a prepaid one and they are expected to terminate my service when my subscription period was over.In this case they admitted that there is connectivity issue and my request for terminate my service was filed. I could not understand why they have not terminated the service. Balachandran Nair

user id[protected] Piyush V. Sorathiya ([protected]) from last 15-20 days our broadband is totally not working.we are not getting any answer from reliance broad band company. this is very bad service provider in the world. and if this comapny is not proper reply to us we have to go at consumer forum for complain. and our bill is continue without we using any data.

Sir/Mam, [protected] this number is sending me continue vulgar & scared sms and miss call, when i take the call he says some vulgar languages for my sister. so pls provide me the detail about this number so that i can do something otherwise pls help me by blocking/deactivate this number pls help me i m in trouble thank you

I am a use of relince gsm prepaid punjab.. [protected] last week a message wast sent by company wuth special offers for me i called customer care for surity they said recharge benfit will b given after 4-6 hours and recharged.. i have made three recharges.. i recieved messages congratulations --'' benfit is added to ur account.. bt no benfit was added i called customer care again they said it depemds on ur luck.. going to port out after using my account balance..

sir i have recharged on my phone on 14/07/2015 2g net of rs175 which has a validity of 25 days and but the next day i checked the balance it shows that my 2g net balnce is zero . after complaining in customer care there was no action taken and now i am not able to contact with customer care

My number is [protected] & i was applied for IMP means Reliance GSM to Reliance CDMA Porting Request and after completing all process i received a msg from reliance on 02.06.15 (3.40pm) that (we have received your request to enroll mobile no.[protected] in reliance network. it will be precessed shortly.) same massage received on 15.06.15 (12.10pm) and after that my number was unreachable. i was asked the reliance store located in our city but they asked that the no. was terminated, without any reason and without any information. i am facing lots of issue coz all my business linked with that number. please help

dear sir, i got a massage from your company if i recharge rupee 8 then my calls rate will reduce for 60 days i recharge but after two days the call rate charge normal then what i do? Your costumer care is too dump when i call to costumer care my call automatic disconnected you do some thing about it my number is [protected]

I am facing network issue since last 1 months, i have raised complained in reliance customer support, request no. is[protected] on 12th JULY 2015, since then i called many time reliance customer support but always they say they forwarded this issue to concern team and they are working upon this issue and it will be resolved in some time.I asked many time to forward the call to senior person but no one is picking up the call(i was waiting for more than 1 hours, and this happened many time) and i never able to talk with senior person.MOBILE NUM-[protected]/[protected]

My Reliance broadband ID is[protected]. My broadband connection is not working since 3rd June 2015 (one and half month). Despite of lots of complaints over customer care and written mails to various authority in company there is no positive response. In fact, they do not even bother to call me back or commit me date on which connection will start. I have paid bill for last 3 months today i.e. 17th July (Out of which one and half month there was no service available) Pathatic service and responce I have experienced from Reliance. Jitendra Tank Cell- [protected]

I had too many issue with data card n it was not working and I have called the customer care ppl they dint resolve the issue they were disconnecting the call many times. I would have made more than 50 calls to customer care team. I never seen any such customer service who disconnects the call. Won't network I have used in my life..

Sir
I have a mobile [protected], a post paid connection on witch i take another add on no. Witch is [protected] . Now i want to dissconnect this no, [protected] i logged a complaint regarding dissconnection on 03/03/2015 for this i got a request no.[protected] but till 31/06/2015 my no. Is active and they are also taking rental continously . Then i talk to coustomer care, it take almost 1 hour to connect them after a conversation initially they are saying there is no such kind of request and then told me to pay amount of rs 18 bal . For your no.[protected] . I told them when i am paying a single bill for both the no. How could i able to pay a individual bill u should get me in notice they dissconnect the line . When i went to pay a amount of rs 18 to reliance communication they are saying your no. Is suspended so we can't take your bill and your bill is below 50 you not need to pay this
Sir now i request u to take proper action to dissconnect my no. [protected] and i want my rental back as i m not used that no.
Thanking you
Lokendra verma
Email- [protected]@yahoo.com
Mb .[protected]

Dear Sir/Madam, I am facing lot of network problem of reliance CDMA from last 25 Days.I am heavy user of mobile and 70% of my work happens on phone. If this trend continues then I will be in trouble soon. Hope technical of reliance will understand the emergency and solve this problem on priority. Thank you in advance if you guys Willing to help us promptly. Regards pankaj baid Mob. no [protected]

My broadband is not working since last one week. I raised multiple complaints which those guys closed automatically without resolving my issue. I am really fed up with its service. If you are going to get Reliance broadband service, I can assure you that you will end up in the same cycle : Use internet for 5-6 days, Internet stops working then you raise a complaint, They will close your complaint or may resolve it after 2-3 days, Then again Use internet for 5-6 days... My subscriber ID is[protected] and I have already registered termination request(That's what they said..still I am not sure). So guys if you don't wanna go through all this mental harassment, I sincerely request you to stay away from Reliance...

Hi !

My userid[protected]

How can you have the customer pay the bill without even fixing the broadband in the first place ?That too more than 30 days of no connectivity!!
Two consecutive times !Back to back!
In the name of "server_rental issue"
#30 days of no connection in may 4-june5
#20 plus days ! Now again since june 24 th till current time no resolution

My userid[protected]

Complain id[protected]
Complain id[protected]
Trouble ticket number is :cnm[protected]

All previous complains were closed without fixing!!


My internet stopped working from june 24 and now today is july 16 and still no resolution!
Its not the first time i have been without internet as it happened in may 4-june 5 th more than 30 days and now again!!

Stupidiest approach by reliance

I hear my connection is also suspeneded as i haven paid the bill??
How stupider can reliance be than this?
You fools havent fixed my internet! Since june 24 and i am yet to recieve any waver as i am yet to apply as you dumbnuts are yet to fix my broadband!

Its been over 30 days my internet is down this month of june&july yet to be fixed by you!As it was for the month of may 4-31 i.E 30 days of no internet!

And now i am being told it will take another goddamn 10 days to fix!That too they are not sure!!
And on the top of it my line is suspended as i am yet to pay the fees!

I have never been late on payment since the beginning!But now you guys tell me to pay the fee eventhough you havent fixed my broadband!!

How stupid can you guys get??

No prioroty is given!!
Field team ramesh, appleate authorities, customer care people, supervisiors are totally useless!!
!!Eventhough you have calllogs of me calling you guys every single day!!You guys are not giving any priority!!


Reliance is the worst service ever!!
Now i am for sure switching back to another isp as you guys are not planning on fixing the problem and acting plain stupid!!

Regards

A.Dinesh
[protected]

Here with my reliance no - [protected], I am receiving a non stop message " Amount charged for VAS indiatimes Vpak RS 5.00 Current main balance RS -5.00 . The amount has been deducted on a continuous basis even after i have contacted the customer support and also I went to the local reliance office and complained, but it didn't stop. it still getting deducted. I have never asked for or used any service for such things which is really irritating as how many times i am going to opt for deactivation of such unnecessary services ?

I have a reliance pro 3 data card. Number [protected]. I have been facing this trouble since the time i bought this pathetic reliance data card. Reliance claims a

Speed of 14.7 mbps. Forget 14.7 mbps, you dont even get a speekd of 256kbps. At times if you are lucky you may get a speed o[censored]pto 1 mbps. To top it all now a days

It has started functioning like a dial up connection during the day time. At night it may give you speed o[censored]pto 1mbps. But that's it. During the day time when its

Mostly required, it fails to give you bandwidth. Sorry to say this but rcom is a thief. Anil bhai i pitty on you. If you do not take care of this situation now then you

Are finished in market. Call me on [protected].

Sir last nyt i got a msg frm reliance tht i hv used 172 mb data on my no i.e [protected]. Even i hvnt done downloading or video streaming. At mrng whn i called customer care n asked every detail of deduction i found hat i hv used 19 mb data at 12:17am and at 12:47am i hv got a msg of 172 mb of data usages. I ws on 2g network. Even ntwrk ws weak. So i talked with customer care team leader named as pooja to register a cmplaint on that issue to refund unused data. Bt she refuses. So sir its a request with you to please look on the issue resolve it... Thanks and regards Vaneet thakur [protected]

I got a call from your executive for an offer of Mobile Internet pack of 1GB for 125 may be, previously I was not using any internet on my number, after getting this offer I started using little bit of Mobile Internet..Yesterday I have checked my bill of this month, I was really surprised to see because o[censored]sing 250MB around you people have charged Rs.670/- [protected] Hemant Jain