Reliance Broadband — Harassment from Reliance netconnect | |||
Hi I was using a Reliance net connect broadband connection [protected] since 4 years.I had terminated the connection in September 2014 clearing all bills since I had moved to UK. But since then I have been facing immensely uncomfortable situations. I get blank bills every month online and they charge me an outstanding amount. Lately they have filed a defaulter case against me with the legal authority. And now every other day I get harassment and threatening calls from the legal authority. Two days back a lady calls me up and says me I have an outstanding amount of Rs.20, 000. She also threatened me that she would write a letter to my company where I work for and had harrassed me immensely. Earlier I got a call from a guy saying he is from legal dept. and asked me to visit the court and harrased me for several days disturbing me during my working hours. This is outrageous customer service. I am an NRI and I will definitely get into the route of this insensible service from Reliance and will see an end to it. Was this information helpful? | |||
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 4 Comments | |||
Comments
Dear Mr. das,
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
To Reliance Communications
Its true that as per our telephonic conversation the amount has been settled that was wrongly due on my behalf. You have logged a legal complaint accusing me as a defaulter at the civil court .In respect to that I am regularly being harrassed by threatening calls and asked to attend at the court.
If the issue has been resolved then why my case has not been withdrawn by Reliance from the civil court?
Why am I still receiving harassment calls?
Why is Reliance communications so lenient about this matter?
Is this not a harassment?
Its true that as per our telephonic conversation the amount has been settled that was wrongly due on my behalf. You have logged a legal complaint accusing me as a defaulter at the civil court .In respect to that I am regularly being harrassed by threatening calls and asked to attend at the court.
If the issue has been resolved then why my case has not been withdrawn by Reliance from the civil court?
Why am I still receiving harassment calls?
Why is Reliance communications so lenient about this matter?
Is this not a harassment?
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We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.
Regards,
Reliance Communications