Reliance Broadband — Termination

Address:

Bhopal, Madhya Pradesh

You are now chatting with Divya (14:14) Divya: Good Afternoon! Welcome to Reliance Broadband Chat Service. How may I assist you? (14:14) Mehandi Hasan: status of[protected]:45 15/04/2015 termination request (14:15) Divya: We have already registered your request about service cancellation vide Service Request ID[protected] and one of our executives will contact you at the earliest. (14:16) Mehandi Hasan: its all most 60 hr crossed (14:16) Divya: We have taken up your issue and we will get it resolved on priority. (14:16) Mehandi Hasan: just terminate this connection right know (14:17) Divya: One of our executives will contact you at the earliest. (14:17) Divya: We apologize for the inconvenience caused to you. (14:17) Mehandi Hasan: or ask one of executive to call right know (14:18) Divya: We understand the inconvenience caused and take this as feedback to improve our service to meet your expectations. (14:18) Mehandi Hasan: i dont want to (14:19) Divya: We have forwarded your request to our concern team for the same. (14:19) Mehandi Hasan: continue the services any more (14:20) Mehandi Hasan: u guys are just rasing u r bill more day by day (14:20) Mehandi Hasan: i request for termination on 15/04/2015 (14:20) Divya: Further for billing, we request you to please get back to us, once the service gets completely cancelled from our end. (14:20) Mehandi Hasan: and today is 18/04/2015 (14:21) Mehandi Hasan: it almost 3 day charge extra against me right know (14:21) Divya: Further for billing, we request you to please get back to us, once the service gets completely cancelled from our end. (14:21) Divya: We have mentioned down the feedback for the same. (14:22) Mehandi Hasan: ? (14:23) Mehandi Hasan: how much time do u need to terminate the connection (14:23) Mehandi Hasan: u executive say 48 hr (14:23) Mehandi Hasan: and know its more than that (14:24) Mehandi Hasan: r u there (14:24) Divya: The Termination procedure : Once your request is registered, our concerned team will contact you within 48 hours and then the final request will be registered. This request will be provisioned within 9 days from the time request is registered. (14:25) Mehandi Hasan: this is not mentioned in the form i fil at the time of connection (14:25) Mehandi Hasan: i have a copy of that ' (14:26) Divya: Thank you for brining us into the notice. We have mentioned down the feedback and forwarded to our concern team for the same. (14:26) Mehandi Hasan: u r trying to help me or just passing the time (14:27) Mehandi Hasan: so non o[censored] r executive is free right knowe to call me (14:27) Divya: We have forwarded your request to our concern team for the same. (14:28) Mehandi Hasan: u dont have a solution for my problem (14:28) Mehandi Hasan: yes or no (14:28) Divya: One of our executives will contact you at the earliest. (14:29) Mehandi Hasan: what is earliest ? (14:29) Mehandi Hasan: even it left out o[censored] r 48hr (14:29) Divya: Sorry, we do not have the exact time frame for the same. (14:29) Mehandi Hasan: and no call till know (14:29) Mehandi Hasan: this is u guys call earliest (14:30) Divya: We have taken up your issue and we will get it resolved on priority. (14:31) Divya: *We have taken up your request and we will get it resolved on priority. (14:31) Mehandi Hasan: hahahah (14:31) Mehandi Hasan: u just have few words to say in every chat session (14:32) Mehandi Hasan: u guy's r of no use just damm sitting duck (14:32) Mehandi Hasan: and say quak quak (14:33) Divya: Is there anything else we can assist you with? (14:33) Mehandi Hasan: another quak (14:33) Mehandi Hasan: lol